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Zodiac Casino

Our Rating CasinoRank
6.4/10
CasinoRank
Player Rating 71 reviews
4.7/10
71 reviews
Complaint Response 25 complaints
2 days avg. 25 complaints
What we like
  • Various withdrawal methods
  • Live chat open 24/7
  • Approved by eCogra
  • SSL-encyrpted
What we don’t like
  • Large number of restricted countries
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

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Zodiac Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.zodiaccasino.com
Established
2001
Licences
Kahnawake Gaming Commission, Alcohol and Gaming Commission of Ontario, UK Gambling Commission
Affiliate Program
Languages
English, French, German
Casino Type
Download, Instant Play, Mobile, Live Casino

Zodiac Casino is a Microgaming casino immersed in the world of astrology. Its starry theme serves as the gateway to its large number of online games.

As part of the Casino Rewards Group, Zodiac Casino is well-rooted in the industry. They hold a gaming license from the jurisdiction of Kahnawake. Additionally, Zodiac Casino is one of the best-known Ontario online casinos, as it also features a licence by the Alcohol and Gaming Commission of Ontario.

Security and Fairness

Zodiac Casino clearly makes the player's peace of mind a priority. For instance, they have implemented 128-bit SSL encryption on their network. This industry standard technology makes it impossible for strangers to read your data as it is sent to and from Zodiac Casino. Once it arrives at their server, it is protected with an enterprise-level firewall.

We are also highly satisfied with Zodiac Casino's proof of their genuinely fair games. All of their games are tested by eCogra on a monthly basis for fairness. This report can be read, in full, by clicking the seal on the bottom of the site. The report even contains the previous month's payout percentages for each of the games.

StallCation

Complaints

Read the complaints other players have left for Zodiac Casino. Learn more about complaints.

Show all complaints
Zodiac Casino - Waiting almost two weeks to resolve on reported mistake with e-check transaction
Below is the email I submitted to casino risk management after being directed to by chat . Its been 12 days with nothing . I have no response, my account is locked, the phone number provided does nothing but direct you to chat. Chat directs me to email, email never responds :( , my user name is tracy Username: ******* Casino: Zodiac Casino I was asking chat help for withdrawing my winningsof $169 and as i went through the steps for an echeck I did it as a deposit instead of withdrawel. She sad to contact you to cancel the deposit as it was in error and then she said chat can help me my orignal wihdrawel. I HAVE NOT TOUCHED OR PLAYED A GAME SINCE THIS PER CHAT PERSONS REQUEST here is my conversation with chat tonight Tracy i went to withdraw my money via an echeck and did a deposit insteaD CAN YOU PLEASE REVERSE AND CORECT IT10:15 PM i did not realize i hit the echeck and filled it out for a deposit instead of a withdrawel Hannah I’m just going to pull up your account details. Give me a moment to see what I can do. Tracy ok i just tred to withdraw my winnings of 169 and did it as a deposit Hannah Ok, thank you please wait just a moment and make sure not to play any games. Tracy not doing anything lol and thanks Hannah Thank you for waiting Tracey Ill just be a few more minutes Tracy ok thanks Hannah Thank you for your patience. You will need to contact our Risk Management Department for a refund via email at [email protected] In the mean time be sure not to play with the funds or we won't be able to refund the money Tracy well what do i tell them and why couldnt you fix this issue this is money i can not have taken out of my account can they resolve this asap Hannah Just tell them that you deposited the money by mistake and they can issue you a refund.
staus Unresolved
$169
Zodiac Casino - £3000 winnings voided and confiscated
basically i have played online casinos for many years on and off . small amounts here and there. in the past when receiving welcome bonuses i might have created duplicate accounts at the same casino. which i did with zodiac. last tuesday i received a call from zodiac telling me i had won the daily internal lottery and my account had been credited with a bonus of £120 to play and win. that evening i went home and started playing the casino with my bonus. after a few hours i had won over £3000 after checking that i had done the play through i decided to withdraw £3000. which i did. next day i get an email to say my winnings are being processed. yesterday (tuesday) i noticed that the withdraw was still pending taking it into three business days so i spoke to the online chat who told me i would have to email risk management. which i did only to be told by annabelle that the winnings were voided and confiscated because i had multiple accounts open. go back to last october i had a similar thing where i won £400. same thing happened. After speaking to annabelle via email and her explaining that i could only have one account she agreed to pay out the £400 as long as i stuck to just the one account. And as i explained to her now that i knew this i would do just that. And I did. everything was fine. I got paid out and if i went back on to zodiac i would use the same account. now I've won money again the same excuse has come up not to pay. this is not justified as we spoke at the time and i have not been using multiple accounts just the one we agreed on, if anything they should have closed down any other accounts at the time as they are not used. also now they have locked my account. i have done nothing wrong. i have stayed within the guidelines i only played last thursday because of the phone call from their promotions team. i should not be vilified for this and the that payment should be made to me. please advise i do have a copy of the email form last october if you want to see it. regards graham
staus Resolved
£3000

Complaint Statistics

Resolved 19
Avg. Amount $ 800
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
4.8/10 71 reviews

Top reviews from our players

I have played at this site for many years and it was fine , seemed fair ,used many of their bonuses... Think I managed to cash out once all in all was a pleasant experience..... Until it wasn't.... And it went down hill fast

They Punish people for absolutely no reason.... they're responses are 100% contradictory.... And make no sense.... I have had my account restricted out of the blue one day for no reason.... They gave me a promo email saying to match bonus upon deposit.... I deposited 10 $ and received 1000 v.i.p points (equivalent to 10$ ) I wagered my deposit and eventually lost it) I went to redeem my points to continue playing when to my surprise I am not allowed to cash said points ... My account has been "temporarily suspended" This was a couple of weeks ago ... I have had several chats with live support with the same nonsense responses.... They can't tell me anything I have done wrong to deserve these restrictions... They can't tell me why I am being punished... They have even said according to my account I am a "valued player" I asked why they would punish a "valued player"? They continuously say don't worry, the suspension is only temporary as if that is supposed to console the situation... You haven't done anything to deserve us treating you this way... But the good news is, it's only temporary. What? They say if you continue to deposit and play/wager your money the suspension will be lifted.... I mentioned that I had already made and wagered 2 other deposits this week ... They responded it doesn't matter how much or how often you deposit .... Wait what ?? You just told me that to get the suspension lifted I had to deposit and wager and show intentions to risk my own funds to lift the suspension.... Absolutely ridiculous... They write the terms and conditions of these bonuses ... I have complied with the terms written ... Why am I punished for that? If they wanted more $ for each bonus all they had to do was up the minimum deposit to acquire it. Beyond my control ... It's like someone asking you if you want to bet on something, then after they lose, they keep your money because they didn't like the terms of the bet... They were your terms!! Horrible treatment of a long-time customer... It makes me sick ... So, Disrespectful.... Have never been treated in such a manner by any other site ... Beware of this one at all costs

Selection of games. Seems like an established brand so I am sure you will get paid if you do win, however there is not much more past that. There is many negatives to this site.

Withdrawal is pending WAY too long. I believe mine was 48 business hours. They obviously prey on folks to cancel it. I’m glad I didn’t. Live chat is an annoying bot. I would not recommend playing here at all.

Zodiac Casino happens to be one of the dozens of casinos that is part of the well know and large Casino Rewards Group and was I think the very first Casino Rewards member casino that I signed up to and why would that be, well they had a sign up bonus for those that deposit just 1 euro they get a 20 euro bonus, but it came with 60 x bonus wagering requirement. Thus had a 1200 euro wagering requirement, quite a lot if you ask me but it was all from a single 1 euro deposit via credit card.

Only managed to get just above 10% of the 1200 euro wagering requirement and the slot RTP was just under 84% during that time.

Zodiac Casino had all the microgaming software only slots software but of a high enough quality compared to other software even though many of the slots were similar.

All the playing action was done with the download client but then the casino like many others moved away from the download client to the web based version variant and that is the way of the casino industry to have us all on our browsers.

Deposit was made easily via a credit card with no deposit fees charged. And there was never a cashout from this casino however I am sure it would have required me to use an ewallet to cashout or bank wire transfer.

Never had to go through KYC since I never had to make a cashout but also never would have needed to anyway since other casino rewards member casinos didn’t require KYC to play at them.

Casino rewards casinos such as Zodiac Colosseum casino have only Microgaming software thus lack the variety of many other casinos but it is what it is.

The wager requirement on the bonus was quite high at 60 times bonus wagering would have been so much better had it been lower but if you were to hit a big jackpot then finishing the wagering would been no issues but my play on the mega moolah slot didn’t go so well except in the early stags.

I have nothing good to say as I deposited and did not receive my bonus so I will not be depositing ever again. Sticking to reliable casinos such as bet 365.

I joined by adding £1 to get the 80 free spins, did not receive the bonus so live chatted. Was told they had to put me through to someone else so I waited, only then to be told I had to email another department. What a scam!

I'm filing for civil court tomorrow morning got to make sure that I have all the emails that I need and all the withdrawal certificates and all the evidence that I need for tomorrow morning altogether I'm pretty sure it is but I can get a double check it the Zodiac casino. I don't recommend it for anybody anytime when you do win big they won't pay you even when you've deposited money to play they won't pay your deposit, theY come up with a scandalous reason as to why they shouldn't pay you to avoid this casino at all costs they're scammers.

Hi tristanswifey81 Please submit a complaint or submit your email address/account number so that I can look into this issue. It would only be fair that both sides of the story are posted.

user avatar

Good gaming experience (if the servers aren't having issues)
Decent game variety
Little mini games that can be a nice distraction from regular slots is nice

Gaming experience can be interrupted with some back-end server issues.
Games spinning forever or server reporting issues after taking money
On numerous occasions their servers would throw errors and the representatives would admit there are technical issues yet there is no message reported to customers that there experience will be impacted.
Service representatives repeat the same things over
Persistent 'promotions' that only cause your ratio of real money to go down causing actual amounts won to be a lot less than what is shown

I have won a little bit with Zodiac. They have all the games I like to play, keep me updated on bonuses and any withdrawals I’ve made go thru quite quickly.

Wish I could win more often 😀 Also would like more new games more often, but am happy they don’t rush new games and there are no glitches. I enjoy the games in this casino a little too much 😉

Thanks for the review! We release on average 4 new games per month. Check out your new games tab to see what has been released :) You may also like to try our new exclusive game, Immortal Creatures. Good luck at the casino!

user avatar

I can say from first hand experience that the Casino Rewards group is a top notch group. I won a major pot at Zodiac Casino, for that I will always be grateful. No issues with getting the funds, paid to me at a time where I really appreciated the money, Christmas time. Also you will find great opportunities at this casino, a big win is very possible. I am truly thankful and will play here anytime...

Changed functionality on the casino rewards VIP program was a real downer..otherwise a top notch casino, pays you as required, no issues really. I can't say much else on the negative side except I wish I had the full functionality of this game...

I think it's awesome that the first deposit was 1 pound and they match you with a good bonus. The bonuses are good however do they actually help? I doubt it.

There was no clear option to opt out of bonuses which I think was rude. I understand that when you come to these casinos, you are taking the risk of losing money.. however, when you deposit 3 times and go down and down on every spin without once gaining then you start to feel a bit unsafe. There is a lack of games and seems that only about 10 percent of all their games release a win. But hey ho I guess this is the same with whatever casino you go to as this is a money making scheme and daylight robbery.

When I first started to play I got loads of bonuses and free spins. A good choice in slots and fair easy to find everything.

Worthless customer service, don't get enough bonus from when you first start playing and team leaders and managers just slander your name. For the love of god don't ask for free spins, you get your account blocked. Will be seeking legal action against them.

Zodiac Casino News

Read all news about Zodiac Casino, check for updates and stay tuned for exclusive bonuses.

Mega Moolah Delivers a $3,575,888 Jackpot Hit
Big Win Mega Moolah Delivers a $3,575,888 Jackpot Hit

Just when we thought Microgaming's Mega Moolah Slot had gone quiet, it delivered a dream hit worth $3,575,888!The Game That Never Fails to DeliverOver the years, we have seen the game deliver jackpot after jackpot, and over the weekend, yet another lucky player reaped the rewards from Microgaming's most popular jackpot slot.Playing the Mega Moolah Mega Jackpot, the lucky slot player took home over $3.5m in cold hard cash.Microgaming's Mega Moolah series cement their industry reputation as it delivers 81st recorded win!The win marks the game's 81st recorded win, slightly under the average payout of $5,927,728.Smashing Through BarriersThe game's largest-ever jackpot, breaking world records, stands at a jaw-dropping $20,057,734. A lucky Zodiac Casino player swooped the jackpot back in 2019.The progressive jackpot prize is tied with several of Microgamings' other slots, and the pot increases every time you place a non-winning jackpot prize. The more the game is played, the higher the jackpot accelerates.There are no complicated winning combinations to land; the jackpot is random. It can be triggered on any spin, at any bet size, making it a must-try game if you're searching for those jackpot hits.

The Mega Moolah Slot Smashes More Records With Its €13-Million Win
Big Win The Mega Moolah Slot Smashes More Records With Its €13-Million Win

Just when we thought Microgaming’s Mega Moolah Slot has set all the records possible it goes and smashes yet another one. The online slots jackpot was won on the 30th of January as it broke through the €13 million barrier sending shockwaves through the entire casino! It may not be a new World Record as it was won in Canadian dollars but it’s certainly very big with quite impressive payout!Mega Moolah Does It AgainIt’s the game that dreams are made of and now the Mega Moolah Slot has done it again. The jackpot broke the 13-million-euro mark across a network of online casinos, and it wasn’t long after that a lucky player at Zodiac Casino won it. That one incredible spin of a lifetime landed the player the top jackpot sending a truly jaw dropping €13.3 straight into their balance. A player at Zodiac Casino breaks all kinds of records by winning the €13 million Mega Moolah Slot jackpot.It was the games very first jackpot won in 2019 with the last jackpot being won back in September of 2018. And by anyone’s standards we think this one is going to be pretty hard to beat. But not impossible of course. Records Have Been BrokenNow, this win isn’t making into the Worlds Records due to the fact that the highest ever recorded win on the game was won in Euros. And you must remember that story, right?The biggest ever jackpot taken from the Mega Moolah Slot still remains at €18.9 million, triggered back in September of 2018.However, this massive win is the third largest (EUR/EUR equivalent) payout on Microgaming’s progressive jackpot network, following the €18,915,872.81 paid in September 2018 and the €17,879,645.12 win that earned Microgaming a GUINNESS WORLD RECORDS® title in 2015. David Reynolds, Games Publisher at Microgaming, comments: “Congratulations to Zodiac Casino and the lucky winner on this truly life-changing win. Mega Moolah has once again delivered an amazing payout following months of anticipation. It was remarkable to see the jackpot ticker rise at such a phenomenal rate in recent weeks, and we are thrilled that this massive win has taken total payouts on the network beyond the €1 billion mark.”Emma Hall from Zodiac Casino adds: “We are speechless after generating another huge win at Zodiac Casino and the first Mega Moolah jackpot in 2019! What a thrilling ride it’s been, and we couldn’t be happier for the winner, who is a long-standing player with us! To crack the jackpot in less than 30 minutes of play is just amazing. Well-deserved and massive congratulations from Zodiac Casino!”What Next for the Mega Moolah Slot?But of course, it does leave a burning question doesn’t it. What exactly is next for this incredible game? Nothing surprises us anymore and with the jackpot being reset and already back up to the €9 million mark, it really could be anyone’s game. What’s so great about this game as well is that you can still spin at the minimum €0.25 bet and still have a chance at grabbing one of the jackpots. So, if you haven’t played it yet, open a Microgaming Casino of your choice and give it a shot. Good luck guys. 

Microgaming's Mega Moolah Made Multiple Millionaires
Big Win Microgaming's Mega Moolah Made Multiple Millionaires

There are so many Ms in the title of this article, but let’s break it down to the core right away - Mega Moolah did it again! No other online slot in the iGaming history has been more generous to players than Microgaming’s Mega Moolah. This time a lucky customer won a breath-taking jackpot worth €4,603,056.85 and the place where it all happened was Grand Mondial Casino. Including all other wins on Microgaming’s progressive jackpot network in the past, the figures say that over €874 million has been paid out to players to date!Another Massive JackpotLet’s travel back in time to the 19th of April 2018. On that day the lucky customer decided to try his luck at Mega Moolah by placing a 25 cents bet. Soon after he made the choice that will turn around the course of his life for good, Mega Moolah slot did what it does best. The online casino where the adrenaline reached the very edge of stratosphere is Grand Mondial, well-known for featuring an enormous selection of superb video slots, poker and casino games.  Mega Moolah pays out an amazing €4.6 million at Grand Mondial Casino.The jackpot-winning strike on Microgaming’s progressive network has started earlier this year, on the 14th of January, to be precise. On that date a €2,424,117.20 prize was triggered at Zodiac Casino.The most extraordinary piece of information lies in the fact that the last Mega Moolah big jackpot has completed the fourteenth month in succession when at least one player became the big prize winner! The stats regarding Mega Moolah include some incredible data such as:The latest jackpot winner was the 45th big winner in the game’s historyThe winner landed the jackpot playing in the mobile casinoOn the 6th of October 2015, Mega Moolah delivered the largest jackpot pay out in the history of online slots worth stunning €17,879,635.12, whereby Microgaming was awarded a Guinness World Records title for the ‘Largest jackpot pay out in an online slot machine game’.Team CommentsDavid Reynolds, Games Publisher at Microgaming, commented: “We all thought 2017 would be a hard year to top after the network paid out over €150 million in jackpots, but 2018 is shaping up to be a huge year for Microgaming’s progressive jackpot network! Multi-millionaires have been made each month so far and we are incredibly proud to offer the largest progressive jackpot network in the industry.”Congratulations to all the winners from the entire team at AskGamblers and may you keep braking jackpot records.

Mega Moolah Does it Again, This Time Paying out €6.6 Million
Big Win Mega Moolah Does it Again, This Time Paying out €6.6 Million

Microgaming’s Mega Moolah Slot shows no signs of slowing does as it pays out yet another multi-million jackpot. A lucky player has just cashed in on an incredible €6.6 million jackpot whilst playing at Zodiac Casino, making it another record-breaking hit for the game.Player Becomes a Multi-MillionaireMost of us spin the reels of our favourite online slots in the hope that one day we’ll get that one lucky spin that’ll change of our lives forever. For one lucky player, this is exactly what happened.Mega Moolah is no stranger for producing some of the biggest wins in history and once again Microgaming’s popular jackpot slot excels itself.“A zodiac player becomes an instant millionaire with a spin of the reels”The player, spinning from the Zodiac mobile casino won an incredible €6,681,487. And as with any wins that come from the Microgaming progressive jackpot network, the player will be paid their winnings in one lump sum. To date, the providers have out over €647 million! An impressive figure by anyone’s standards!Team CommentsEmma Hall who is the Promotions Manager at Casino Rewards commented: “Casino Rewards are thrilled to welcome their eighth lucky member to the Millionaires Club! ‘CF’ became the latest success story when he hit the jackpot playing on his mobile phone. It was in Zodiac casino where ‘CF’ received the welcome promotion of 80 chances to become a millionaire for only €1, and he is now the second multi-million jackpot winner of this promotion since the start of the year!”Whilst David Reynolds, the Games Publisher at Microgaming also added: “Mega Moolah has consistently made the headlines since launching over ten years ago, and it seems set to continue that trend. Congratulations to Zodiac and their player on this life-changing win!”Still More to Give…The player wasn’t the first person to become an instant millionaire and they certainly won’t be the last. Back in October of last year, the game entered the Guinness World Records for the largest ever jackpot payout and there’s just no telling when the next jackpot will drop.The Mega Moolah jackpot currently stands at over €4.3m so head over to your favourite online casino now and give it a try.

A Player Smashes Records With the Biggest Ever Mobile Win on Mega Moolah
Big Win A Player Smashes Records With the Biggest Ever Mobile Win on Mega Moolah

We can’t quite believe it, Microgaming’s most popular jackpot game, their Mega Moolah Slot has just dropped again and this time setting the record for the largest ever mobile jackpot win! One lucky player at Zodiac Casino has just won almost €8M and Microgaming are over the moon. Record Breaker It wasn’t that long ago this slot was setting unprecedented records on desktop and now a player has broken records right, left and centre. On Sunday 28th August, a day that will be remembered forever, a player at Zodiac Casino was playing on their mobile when the jackpot feature appeared on the screen unexpectedly. The player managed to scoop an incredible €7,968,311.26. The win will go down in history across Microgaming’s progressive jackpot network The online casino certainly isn’t the first to break records with this game and we guarantee you it definitely won’t be that last! The record will be broken again, it’s just a matter of time. The game is renowned for its big win reputation and it’s certainly showing no signs of stopping. Microgaming have confirmed the near €8 million will be paid to the player in one lump sum! The player joins the already long list of multi-millionaires made from this one slot alone! Emma Hall, the Promotions Manager at Zodiac Casino commented “D.P. claimed our fantastic signup offer at ZodiacCasino.com, offering all new players 80 chances to become a millionaire for just €1 and then went on to trigger the jackpot off a €1 bet! The best news for everyone else out there is that the mega jackpot is already back up above 5 million and could be won at any moment by a ZodiacCasino.com player.” John Quinn, the Head of Casino at Microgaming also commented “With mobile gaming now accounting for almost half of all gameplay, it’s no surprise that we are seeing mega wins on this platform,” “We are extremely proud to have the longest-standing and biggest progressive jackpot network in the market, which also holds a Guinness World Records title. To now claim the largest ever mobile jackpot win is very pleasing. On behalf of everyone at Microgaming, congratulations to D.P. on this mammoth mobile win.” And a huge congratulations from everyone at AskGamblers too. Could You Be Next? It was only back in June of the year we told you about the player who took just over €6 million from the same game and there’s no reason why you can’t be next to make it into the hall of fame! Sign up to Zodiac Casino today, make a deposit of just $1 and you’ll receive $20 completely free! All you need to do is wager your bonus 30x and you’re free to withdraw your winnings. Go for gold and join Zodiac Casino now.

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