Page 2 – Player Reviews for Zodiac Casino

I have played at this site for many years and it was fine , seemed fair ,used many of their bonuses... Think I managed to cash out once all in all was a pleasant experience..... Until it wasn't.... And it went down hill fast

They Punish people for absolutely no reason.... they're responses are 100% contradictory.... And make no sense.... I have had my account restricted out of the blue one day for no reason.... They gave me a promo email saying to match bonus upon deposit.... I deposited 10 $ and received 1000 v.i.p points (equivalent to 10$ ) I wagered my deposit and eventually lost it) I went to redeem my points to continue playing when to my surprise I am not allowed to cash said points ... My account has been "temporarily suspended" This was a couple of weeks ago ... I have had several chats with live support with the same nonsense responses.... They can't tell me anything I have done wrong to deserve these restrictions... They can't tell me why I am being punished... They have even said according to my account I am a "valued player" I asked why they would punish a "valued player"? They continuously say don't worry, the suspension is only temporary as if that is supposed to console the situation... You haven't done anything to deserve us treating you this way... But the good news is, it's only temporary. What? They say if you continue to deposit and play/wager your money the suspension will be lifted.... I mentioned that I had already made and wagered 2 other deposits this week ... They responded it doesn't matter how much or how often you deposit .... Wait what ?? You just told me that to get the suspension lifted I had to deposit and wager and show intentions to risk my own funds to lift the suspension.... Absolutely ridiculous... They write the terms and conditions of these bonuses ... I have complied with the terms written ... Why am I punished for that? If they wanted more $ for each bonus all they had to do was up the minimum deposit to acquire it. Beyond my control ... It's like someone asking you if you want to bet on something, then after they lose, they keep your money because they didn't like the terms of the bet... They were your terms!! Horrible treatment of a long-time customer... It makes me sick ... So, Disrespectful.... Have never been treated in such a manner by any other site ... Beware of this one at all costs

Selection of games. Seems like an established brand so I am sure you will get paid if you do win, however there is not much more past that. There is many negatives to this site.

Withdrawal is pending WAY too long. I believe mine was 48 business hours. They obviously prey on folks to cancel it. I’m glad I didn’t. Live chat is an annoying bot. I would not recommend playing here at all.

Zodiac Casino happens to be one of the dozens of casinos that is part of the well know and large Casino Rewards Group and was I think the very first Casino Rewards member casino that I signed up to and why would that be, well they had a sign up bonus for those that deposit just 1 euro they get a 20 euro bonus, but it came with 60 x bonus wagering requirement. Thus had a 1200 euro wagering requirement, quite a lot if you ask me but it was all from a single 1 euro deposit via credit card.

Only managed to get just above 10% of the 1200 euro wagering requirement and the slot RTP was just under 84% during that time.

Zodiac Casino had all the microgaming software only slots software but of a high enough quality compared to other software even though many of the slots were similar.

All the playing action was done with the download client but then the casino like many others moved away from the download client to the web based version variant and that is the way of the casino industry to have us all on our browsers.

Deposit was made easily via a credit card with no deposit fees charged. And there was never a cashout from this casino however I am sure it would have required me to use an ewallet to cashout or bank wire transfer.

Never had to go through KYC since I never had to make a cashout but also never would have needed to anyway since other casino rewards member casinos didn’t require KYC to play at them.

Casino rewards casinos such as Zodiac Colosseum casino have only Microgaming software thus lack the variety of many other casinos but it is what it is.

The wager requirement on the bonus was quite high at 60 times bonus wagering would have been so much better had it been lower but if you were to hit a big jackpot then finishing the wagering would been no issues but my play on the mega moolah slot didn’t go so well except in the early stags.

I have nothing good to say as I deposited and did not receive my bonus so I will not be depositing ever again. Sticking to reliable casinos such as bet 365.

I joined by adding £1 to get the 80 free spins, did not receive the bonus so live chatted. Was told they had to put me through to someone else so I waited, only then to be told I had to email another department. What a scam!

I'm filing for civil court tomorrow morning got to make sure that I have all the emails that I need and all the withdrawal certificates and all the evidence that I need for tomorrow morning altogether I'm pretty sure it is but I can get a double check it the Zodiac casino. I don't recommend it for anybody anytime when you do win big they won't pay you even when you've deposited money to play they won't pay your deposit, theY come up with a scandalous reason as to why they shouldn't pay you to avoid this casino at all costs they're scammers.

Good gaming experience (if the servers aren't having issues)
Decent game variety
Little mini games that can be a nice distraction from regular slots is nice

Gaming experience can be interrupted with some back-end server issues.
Games spinning forever or server reporting issues after taking money
On numerous occasions their servers would throw errors and the representatives would admit there are technical issues yet there is no message reported to customers that there experience will be impacted.
Service representatives repeat the same things over
Persistent 'promotions' that only cause your ratio of real money to go down causing actual amounts won to be a lot less than what is shown

I have won a little bit with Zodiac. They have all the games I like to play, keep me updated on bonuses and any withdrawals I’ve made go thru quite quickly.

Wish I could win more often 😀 Also would like more new games more often, but am happy they don’t rush new games and there are no glitches. I enjoy the games in this casino a little too much 😉

I can say from first hand experience that the Casino Rewards group is a top notch group. I won a major pot at Zodiac Casino, for that I will always be grateful. No issues with getting the funds, paid to me at a time where I really appreciated the money, Christmas time. Also you will find great opportunities at this casino, a big win is very possible. I am truly thankful and will play here anytime...

Changed functionality on the casino rewards VIP program was a real downer..otherwise a top notch casino, pays you as required, no issues really. I can't say much else on the negative side except I wish I had the full functionality of this game...

I think it's awesome that the first deposit was 1 pound and they match you with a good bonus. The bonuses are good however do they actually help? I doubt it.

There was no clear option to opt out of bonuses which I think was rude. I understand that when you come to these casinos, you are taking the risk of losing money.. however, when you deposit 3 times and go down and down on every spin without once gaining then you start to feel a bit unsafe. There is a lack of games and seems that only about 10 percent of all their games release a win. But hey ho I guess this is the same with whatever casino you go to as this is a money making scheme and daylight robbery.

When I first started to play I got loads of bonuses and free spins. A good choice in slots and fair easy to find everything.

Worthless customer service, don't get enough bonus from when you first start playing and team leaders and managers just slander your name. For the love of god don't ask for free spins, you get your account blocked. Will be seeking legal action against them.

First deposit is only €1 (which is already fantastic! But I have a few more things to say about the casino. Casino rewards have one of the most kind support team. They had answered most of my questions. I had a great time with the first deposit and managed to make a withdrawal, it took the average time for the casino. They have good microgaming games. You should give the casino a try!

They pending time could be 1 day instead of 2. Also they could offer more free spins

Good casino with alot of games and alot of live casino games which I particularly liked. Also like paypal deposit method

Getting the run around for verification process. All documents submitted as requested inc id bank statements cards etc but told to send them to a few different departments and addresses.
Made withdrawal on 28/2/2019 account still not verified 4/3/2019

Good bonus.
You can play with almost every method of payment you can imagine.
Chat support is great 24/7

They send alot of spam bonus offer when you loading a game.

You can play with almost every method of payment you can imagine.

Something is very wrong with this casino. They had change a lot since two years ago.
They make questionable Facebook ad with famous people name. They pretend that Mister X (Last time it was Elon Musk from Tesla the previous time it was Richard Branson and so on) ...So they let you understand that those Big Shoot are involved in their casino, and that they are loosing a lot of money because the Pay Out are too High.(sic) They pretend that those billionaire are ok to loose money been owner of those casino. According to Facebook Add this is a long term investment for them. It s make them feel good that people win money. The figure that this is a long term investment.

Their Facebook Add are completely twisted.

Over that, I recently experiment Very Questionable behavior of their Bonus Algorithms. I am a super experimented player, and I can you that something is different when you play under some special Bonus. You will win like Hell untill you reach the wagering requirements. Then the closer you are to be able to withdraw, the less you win. This is not even Subtil.

But if you play with no bonus, the Casino React Normally like any other Micro Gaming Casino.

I hereby testify that what I am telling is 100% the truth. I hope some professional can investigate this and confirm what I am telling.
I am ready to testify legally about what I wrote.

Thanks

At first payouts are crazy high
Games are fun
Great gameplay
I can't say anything else positive about this game

You have to meet a play through limit, usually around 1400 dollars to start. I put in ten dollars and was up to 600 in winnings but as soon as I met the wagering limit, I lost almost every game. I added another 20 now that I've met the wagering limit and it reset the play through and wagering limits back to 1400.

They say the smart players leave with big wins but when you try to quit while you're ahead, there's something that stops you.

Just like few other casinos that I've played at in the past this one is also managed by a company called Casino Rewards. I am absolutely not a fan of their strict policies with bonuses, VIP points and betting limits in case you're playing with a bonus. I recommend strongly gambling at a casino like betway where the staff is a lot faster in responding and they don't have as many strict policies that supposedly protects the casino from losing profit.

After already having a former bad experience with managing company "Casino Rewards" with one of their other casinos something happened here that once more was a big set off for me and made my worthwhile leaving this negative review. Again concerning their strict policies that protects the casinos profit if you're registered into one of their other systems your record history gets transferred automatically if you sign up for any of the casinos managed by them, which is in fact good since you don't have to get id verified to get your withdrawals released. But it is very terrible if you have a bad history of play with them, since bonuses get suspended and all the cash you accumulate on the VIP points get locked out automatically by the system itself and neither the operators nor the staff have any control over releasing your VIP accumulated funds with which you can obviously play with.

So aside from this when I signed up they were having a promotion where you get a 100% match upon your 1st-5th deposits up until $250. I ended up getting my first bonus upon the deposit but the latter deposit bonuses never ended up getting credited to my balance since they automatically went to my VIP points which were suspended and inaccessible so I never was able to play with the promised 2nd-5th deposit bonuses, in which I felt like I was deceived and tricked. The staff as I mentioned had absolutely 0 control over this situation and I walked away very frustrated. So yes be careful when you're being lured to gamble at this casino since things aren't always what they seem and you could be easily lied too... I'm also not mentioning the fact that there are limits to what you could bet when you get a bonus money and if you try to gamble too hard with high maximum bets and have huge fat lucky wins those funds can be confiscated in heart beat.

Some games payout is very good. It pays higher than at the casino. But some games are impossible to get bonus.

Withdrawal takes weeks claiming they still haven't received my instadebit payment, but instadebit took my money from bank account. Also happen to my friend 900 CAD took almost a month. Mine was 400 CAD.

Playing in online casinos is slowly but surely becoming the main form of online entertainment for the majority of people around the world. The number of online casinos is growing steadily due to increasing demand for this kind of entertainment. What you need is a reliable operator with years of experience in this business, high quality welcome bonus and a large selection of casino games. Zodiac Casino meets all of these criteria, we can safely say that this is one of the best online casinos where you play your favorite games. This company has been in business for 15 years and has gained millions of satisfied users. In addition and belongs to the Microgaming casino group together with other best online casinos. That says a lot about this casino and players can be sure that they will be given the best service and flawless playing casino games.

Welcome package Zodiac Casino is one of the best that you can find online. It's hard to find somewhere you offer that exceeds this welcome bonus that gives you a chance to become a millionaire by just one dollar paid. Zodiac Casino gives new players a chance to win big gains after the first real money deposit in the amount of a dollar. Bonus of $ 20 will be added immediately to the player's account and will it be used to play all the casino games. In this way, new players receive 80 free chance to win a multimillion-dollar jackpot in the most popular game with a jackpot through the slot - Mega Moolah. I have used a bonus of $ 1 payment and received $ 20. This bonus I "cleaned" and paid € 90 to Neteller. The details of the bonus, I'll explain in a bonus review.

In this way, I brought five of my friends, and this is proof that this is the best promotion for new players in one of the casinos. For only one dollar, you get $ 20 and the odds of winning. Even if you have no luck with jackpot games, you can still play exciting progressive video slot machines which are also in their offer. Also, you can pick up everything to win. The only thing you need to play 60 times the bonus amount, by investing amounts that do not exceed a quarter of the obtained bonus, without any limitation on the amount of payments. If you are not lucky when you take advantage of the first welcome bonus, you can still enjoy numerous benefits for your next payment. And today I am an ordinary depositor here but my payments do not exceed € 50 per deposit. Zodiac Casino - a chance which should not be missed!

Reading every single one of the positive reviews on this forum, I have never seen anything more obvious in my life, that these are employees of this casino leaving the ratings.

This is probably one of the worst casinos that I have ever deposited money into. They are worse than 32red.

They have affiliates posting fake ads about people winning a large sums of money in Canada, they're advertising techniques are not only lies, they are in violation of basic humanity to miss lead people!

If you do end up winning something here, I guarantee you it will take you at least two weeks to receive your money after they stole you to the point of you making a reverse with drawl I'm losing it again

I close my account, permanently. I suggest you don't take advantage of that one dollar deposit with these people, they might even let you win a couple of hundred dollars, and that is the end, they will hook line and bait you with that.

I liked the games it had...very entertaining!! U actually get payouts.

Long waiting period for withdrawal along with a bunch of steps to be able to withdrawal.

Good selection of games, a lot of bonuses and payouts at first. Then it all goes down hill from there...

After playing for awhile, finally hit a couple decent payouts and ended up cashing out about $400. But since then I can not hit a thing. I've put a lot of cash through since then and it is like all of the bonuses are turned off. It has pretty much become a joke. First played Mega Moolah, I got free spins and the Progressive Bonus a few times. Now I can not get the random bonus at all. I play for hours and it never activates. Yet every 10 seconds it flasehes that another player has won a progressive jackpot.... REALLY, are there thousands of players at any given time or just a handful who get the bonus every coupe of minutes?? It really is a joke.

The same goes with their other "Random" bonuses and just bonuses in general, they seem to be turned off. There are much better casinos out there, don't fall for this con!

The agent who helped me was very pleasant, (Roberta). I went to join for their bonus of $1 for a chance to win millions with 80 free spins but then Roberta told me that the WR was. Read the dislike part now.

Wagering requirement at 60 X! So if you deposit $100, Get a match = 200 and at that WR you need to wager $12,000 in order to withdraw. Way to high and almost impossible unless you are completely lucky to ht a large jackpot almost immediately. Am I right about the WR being too high? Thank-you

Joined this zodiac on the 6/8/ 2016yes I got the 80 free spins, for the 1 pound, and I did win and also got 20 pound bonus, So I had 50 pounds and the bonus of 20 pounds, account total 70 pounds. I thought great.

Although I had 50 + the 20 pond bonus, even though I added to more to my account. it seems to me the system is designed for you to lose because it makes sure that you use up your real account money first.

So even if you have the bonus you cannot withdraw the bonus money according to their rules, so you will find yourself, adding more money from your bank account to lose, and you will lose, because the system does not play the bonus credits away first,

It makes you use all your real account money, so even if you had 100 pounds, and 20 pound bonus, you will find that all your real money is lost, and then the bonus money.

Very very clever' but I am not going to continue, I will take my chances in the bookies.

Good luck all.

I took up the $1 deposit for $20 credit bonus offer. I won over $600 US (after my initial bonus sound were played), I played down to $580 then decided to withdraw. I waited a couple of days for the pending period.. After two days I contact the friendly helpful staff to check all was ok. They said it was fine money would be paid after the weekend. It disappeared from my zodiac acc on Monday but still hadnt showed up in my acc.

I live chatted again with helpful staff. They said all should be ok... just could take a few days for my bank to clear it. And now I can see the money is showing in my acc.

Im very happy that they proved honest and reliable and were nice to deal with as well.

Nothing to dislike! I deposited $1 US and received $580 :)

I called, to ask how to pull my money they gave me the info and I was told by them that they had made a mistake they told me I would get my money in 3 to 5 business days I waited a week and nothing so I called to ask what was going on I spoke to the supervisor and she told me that they had made a mistake and now I have to send more info to get my money. So the supervisor full out told me that the mistake was done on there end. I wasn't offered anything she pretty much told me too bad....

Horrible customer service. A huge headache and inconvenience I still haven't got my winnings of 10000...They take ur money off ur card np but trying to get ur winnings good luck... All they want is ur money and make it very difficult to collect any winnings.... Seeing that the supervisor admitted to the mistake u think they would offer u some free spins for the inconvenience.... But nope they just say suck it up and put u on hold for hrs.. I'm still waiting to receiver winnings and have no idea what's going on its very frustrating and it causing me to stress wish they were more caring to help u with ur issues or offer something for therein take..

I don't mind the games, they are very entertaining.

Payouts are very low. I began with Zodiac Casino and had a good payout as a first time player. The deal is to get a payout so so keep playing. After that initial win be prepared to lose your shirt.

I'm finding that physical casinos pay better than the online games. I haven't cashed out anything and I have put in a lot of money. Beware and gamble responsible.

So I played Zodiac because of an article I read and they had a ok sign up bonus. I played lost played lost then for got about it then a week or two later played again won quite a bit. The cash out of $10000.00 canadian was good they paid me with in about 10 days money was in my account no problem. But after I cashed out several things happened see bad things under what I dislike.

So after I cashed out my $10000.00 Canadian it seems the randomness of wins changed.
Example: I like to play spring break slot and Mega moolah. Well before my cashout when I played Mega moolah would get the Mega moolah jakpot bonus quite often. Never got more than the small pot but was like between 50 and 200 spins I would get a chance. Sometimes it was like every few spins but now since my cashout is like they have control of it. I been counting spins and lost track after 7200 spins and not once a Mega moolah jakpot bonus. It's like it has been shut off and several times when I exit the game it pops up a note about a software error.
I asked them about it a couple times and was told is nothing or could be I need to reload the software. I have reloaded the software and even just played from the website but still somethings.

So beware if you win and cashout. Don't be surprised if when you go back to play your money disappears quicker and the wins free spins and bonus come less often and sometimes not at all. Been playing Mega moolah off and on since my cash out and have spun thousands of times and is like the part of the game that pops up randomly for the bonus game has been shut of.f

For this and because you loose your status if u miss a few days of play I'm looking for a new casino not affiliated with Zodiac.

I have different casino experiences, but this is the only unlimited option for minimum deposit amount. I find it really advantage on behalf of customers and also the bonus opportunities so cool.

They have only one game provider, this shows of course inadequate and restricted playing area.

Deposited $10 CAN walked away with a withdraw of a $1000 CAN, AWESOME.

A little slow sometimes, but it could be my ISP. Help could be a little better to navigate.

This is the first time I have used an online gambling site and I don't know if I was just lucky in coming across Zodiac Casino but I would recommend it to anyone, although this is only my first five days since joining, joined Monday with a deposit of £20 which was matched making it £40 credit (could of still got £20 bonus even if I only deposited £1) got up to over £200 in winnings but you have to play so many times your wager before you can make a withdrawal. I misunderstood the amount you had to gamble and thought it was gonna be another scam so just started playing £2 a spin slots, got down to £87 and thought I'll try and withdraw it, sure enough it said I could withdraw it so I withdrew £80 , for 2 days it said withdrawal pending, kept checking the bank but nothing, checked it midday today, lo and behold £80 had been deposited by casino rewards.

Thinking back it was Tuesday I joined and it's now Friday and I already have the money in my hand. It's now goodbye to the arcade in my town centre and hello to zodiac casino, once I've finished this review I will be making my second deposit, Zodiac definatly have my trust.😁

Haven't come across anything I dislike so far. When I tried to submit this review it said the negative part was too short and has to be 50 caricters long that's why I'm writing this, this is probably all I dislike.lol.