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Page 3 – Player Reviews for Zig Zag 777 Casino

Zig Zag 777 Casino

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Player Rating 51 reviews
6.7/10
51 reviews
Complaint Response 36 complaints
2 days avg. 36 complaints

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Player Rating
6.7/10 ● 51 reviews

Top Reviews From Our Players

I really enjoyed the casino. A good selection of games and web sites are good. The payout was quite fast and everything worked well. Casino also gave consistently well to win big. I recommend the casino.

The only negative thing was that the chat was slow to answer questions.

Dear FINNINS_PLAYER! Thank you for your great review. We always aim to provide our players with unique experience when playing at our casinos! Please note that we always aim to improve ourselves and we are also expanding our support team in order to avoid slow answers! Have a nice day and enjoy your play at ZigZag777!

user avatar

Not much I didn't end up playing on site due to poor service.

I contacted livehelp to ask whether there was a welcome bonus - fabio immediately joined the session and advised he wasn't sure but would check for me..

I waited 10 minutes before ending the session.. I then reopened the session as I had found the promo but it was unclear whether a code would be required.. Fabio again immediately joined the session and advised he did not know but would go to find out.. I waited another 10 minutes before closing the session and letting fabio know the reason I didn't deposit was due to the "TERRIBLE" service and lack of knowledge about there own site from the livehelp agents..

Dear Antonio, Thank you for your feedback. I investigated this issue and I am not sure why you are overreacting like this. Will explain why: In the first session, you waited about 3 minutes for a reply, not 10. In these 3 minutes, Fabio was trying to check if you came from a specific partner and in our case: AskGamblers as we do have exclusive promotions for some partners. So everything Fabio was trying to do is to offer you the best promo out there so you have a great experience playing at our casino. Checking this info sometimes takes a few minutes but usually it deserved the waiting. In the second session you waited less than a minute for an answer and left. That's a pity. Fabio again was trying to check if there's a promo code for a better promo than the standard one or you can get the promo via support only. That being said, you do receive the standard 100% First Deposit Bonus automatically on your account without a promo code if you checked the "Receive Bonuses Automatically" upon registration. Otherwise, our support might have to offer you something better if you have a bit of patience. P.S.: I asked Fabio to send you an email with a great offer so you could enjoy our games and have a great experience playing on our casino. Wishing you good luck!

user avatar

Zig Zag Casino? That was my first impression when I first saw this casino in Askgamblers list of new casinos. Hmm, a very strange name indeed. Whilst all other casinos prefer to go it the straight way, this casino prefers the zigzag way. Ah well, there are many eccentric people in this world, so there must be a few eccentric casinos too I guess. Hehehe. But as much as I would like to go straight right from the very start, I was taken on the zigzag way, much to my dislike.

My ISP has always been my biggest moronic burden, because it has never been that stable, nor that reliable, partly due to my distant location from its nearest transmitter. The Mobile Broadband connection that I'm using can never be as fast or reliable as their DSL connection, but this is something that I have to live with, like it or not. It was probably due to this reason that my registration at Zig Zag 777 Casino didn't go as smoothly as I would have liked it. The registration form couldn't get through until several tries later,and when it finally went through, I had lost the Askgamblers' link to redeem the 50 free spins. But I did manage to get the other special promotion of 20 free spins on Immortal Romance. Played and lost as expected, hehehe.

I had even more problems when I made my first deposit and tried to redeem the 50 free spins. The Askgamblers code became 'invalid' because my registration finally went through without the link, so I had to settle for 20 free spins instead. Immortal Romance is one of my love-hate games, and for a few days in a row, it made me hated it even more. Why? Because the game had refused to start after numerous attempts and lots of wasted time in waiting. I got so fed up of trying that I then requested for a game change. The friendly and helpful Live Chat host changed it for me, and I then proceeded to load up Gold Factory. Well, what do you know...Gold Factory acted in the same blardy way too! What the argh! I just couldn't understand the 'why' and the 'how' it wouldn't start up, when Break Da Bank Again had loaded up earlier on without any problem. Hmm, perhaps it's all because of the 'jinx' that Microgaming games seem to have on me. Very strange but true!

To cut a long story short, I enjoyed playing Break Da Bank Again, getting several free spins games along the way, but not able to make any withdrawal win from it. Gold Factory was more of a bummer, giving me mostly empty useless spins, and not any decent win or Bonus game. Well, can't really expect much from those 20 free spins anyway, certainly not when it's on a Microgaming game, which can go for over 200 useless spins before giving a free spins game or a decent win! Hence I've never liked this games provider, not 15 years ago, not now, and most probably not in the future too.

If not for the friendly and helpful Live Chat hosts, from whom I got assistance when I needed it, my impression on Zig Zag 777 Casino may not be good at all, simply because it uses a Microgaming platform and Microgaming games. I did not have any chance to see how their finance team would perform in processing withdrawals, but I won't let this lower my overall view on this casino. Frankly speaking, if it's only Microgaming games that are available in the casino, the chances of being with the best casinos are rather slim for Zig Zag 777 Casino.

Inactive user
7/10

I was happy to see the exclusive free spins promotion from ZigZag777 casino. And these free spins were on Immortal Romance by Microgaming, an epic video slot. This casino has been recently added to AskGamblers and it is a really nice intro to players by giving them some exclusive promotion. I have never heard of ZigZag777 casino before, and it seems that it's a Russian casino. I like their name though and it reminds me of my favorite rolling paper ZigZag. A very cool name. I decided to sign up and claim the offered free spins. It was a pleasant surprise to know that you can decide whether you want bonuses to be added automatically into your account or not. However, we must be careful. No matter whether you play occasionally or not, you may end up with troubles and headaches for not checking up on the casino's T&C's prior to depositing. It may happen that you had claimed a bonus without even knowing it, because in their T&C's, it is clearly stated they all bonuses are added automatically, but you can cancel it at any time through their live support.

Checking up on the maximum allowed stake per spin and their T&C's are really important. There is one thing that I would like to mention here, for the good of the casino itself. The casino's management should be aware of the importance to properly educate their live support agents. Last night, their live support host didn't even know that there was an on-going promotion at AskGamblers, and this is a huge fail. What made things worse was the fact that I was told the free spins would be credited into my account the next morning, but when I logged in, there wasn't any free spins to be found. So it took me another 10 minutes to get things done with another live support agent, who was excellent, but when I realized that the free spins issue was still undone, I got upset. I strongly believe that the live support host was either too busy or was still new, but unsettled things should not be left just like that. You cannot just leave your staff to do things on their own when they are undergoing some training. That's what I had learned when I had my customer support training some time back, and it was all about customers. Only because of their representative being active in the forum, I will not stay away from ZigZag777.

ZigZag777 Casino is added as one of the newest casinos to Askgamblers site. Zig Zag Casino dont know when they opened their doors to their casino players, but seeing they have big palette of casino games as Microgaming, NextGen Gaming, Genesis Gaming, Quickspin, Yggdrasil Gaming, Rabcat if only they had Netent software they would be totally completed and that way attract more players as my self.

Dont now why but I like the name of casino, dont know if it has any meaning but really funky name for some newly casino. I came across this casino maybe 4 weeks ago when I noticed they were giving 10 free spins on some Microgaming slot game. I wasn't sure would I be eligible for that free offer so I decided to contact their support agents. The live agent responded very quickly so no waiting no nothing and when I got the positive answer I thought I could give it a try.

Although 10 free spins on Bikini Party slot, honestly didn't hope that I will won a dime. So I opened my account here everything went easy and when I contact their live agent he add me the free spins right away. I didn't expect that I would win something as I mentioned before, but from those 10 free spins I got around 3 euros bonus so not that bad from only 10 spins, well wish I could trigger the free spins feature so I could play longer.

They are obviously Russian site, because as I saw they are sister casino or they run on same platform as Argo casino and that casino is a long time on online market as safe to be played, so I guess same counts for their sister site ZigZag777 casino. Still didnt make any deposit here but from all I can see their casino rep is a nice and friendly fella and very active on Askgamblers site, which one of the things I like about casino reps staying active, so that way at least I think they take care of their loyal players. Will try this casino and will keep you updated with my playtime there, because I liked the wagering of their welcome bonus which is only X 40 the bonus it self.

I registered here 2 weeks ago or something around this.

Support is nice and friendly, gave me some free spins with my first deposit which brought me a nice win. So thank you!

Withdrawal was fast.

The website interface is good and user-friendly. Lots of games and deposit / withdrawal options!

So overall a nice casino! 9/10

Well nothing, I have to say that I really enjoyed everything.

Hey Hey Hey Machkiavelli! Thank you for the positive reply! And congratulations on the second win you had! Hope you enjoy it and have a nice summer vacation with that big win ;) Cheers!

user avatar

Great casino! Good bonus, lots of games, chat was superfriendly and helpfull (and spoke English fluently).

Cashout via Neteller was within the hour.

You can see your wagering progress on the main page very easily, which is helpful as well.

One of the best overall Casino experiences I've had this year.

I had to log in twice during a 4 hour playtime, so all in all, no problem.

Hello Riaan! Thank you very much for the nice reply! We're waiting you back with some exclusive bonuses ;)

user avatar

I noticed ZigZag casino about a week ago, when I saw them on the front page on askgamblers, which said that they are the newest added casino. When I opened their casino review, I noticed that it said that they don't accept players from my country. They are powered by Microgaming, Nextgen and a couple of other softwares, and they had a decent rank here so I decided to check it myself, whether I could play there or not.

Since they have live chat, I started a conversation with their live chat agent. I asked if they accepted players from my country and in the meantime read their terms. A nice agent told me that they indeed accept players from my country and that I would be eligible for their promotions as well. At that time I had found in their terms a list of restricted countries that couldn't play, deposit or withdraw in their casino and I found mine in the list. I asked him about this and after checking it, he told me that it was a mistake and they changed their terms. I was surprised to see that they actually changed their terms in that exact moment and my country wasn't in the restricted list anymore.

For all the troubles, he offered me to make a tailored bonus. I deposited 10€ with my credit card and after that he added me 120% bonus with 15 free spins. The match bonus had a 40x wagering. With 22€ balance I went to play Immortal Romance slot and although I had a couple of big wins, I still didn't manage to wager more than just 20% and lost all. Then I went to the Bikini Party, where the free spins would be. There was nothing, so I spoke with support again and got credited. I won 2€ from the spins and lost them very quickly.

Overall I am quite impressed with this casino.They have a really wide selection of games and decent promotions. But I think that their biggest asset is the good quality live support, I got connected without any waiting time and the fact that they had a mistake in their terms that they changed right away made them feel more trustful. I think they are decent and I might deposit there again.

Hey Blondie! Nice to hear from you :) I thought you forgot about us! Thank you a lot for the positive reply! We really appreciate this! We're waiting you back ;)

user avatar

I saw it on askgamblers site here. I tried with 10 Eu, played with 20, it is a good casino in general, good support.

User: samico58

The thing which is not normal is the bet stake on most microgaming and most games start with 4.50 least bet.

I am not rich to deposit a 500-1000 Euros to play these games, so I found some nextgen games to play in 0.20-0,50 bet and lost of course. I am a player since 15 years, never happened to see this high bet stake before at any online casinos.

The chat told me to look and find the low bet games and thats boring.

Hello givara58! Thank you for pointing this issue out and please know that it is fixed now. Our support will be waiting for you in live-chat to offer you a small compensation in regards to this matter. Best Regards, Sergiu Cazacu

user avatar

I Just open account with this casino and made deposit 100 got 100 bonus and finish with 254 on my withdrawal have to sent document to approve but no problem for that. And next 10 minute I received my money. That is very fast withdrawal ever.

Thank you to ZigZag777 casino. All the best.

Hey Scobe2015! And thank you for your great review! We are glad you liked it playing at ZigZag777! Please know that we are doing our best to give you guys an outstanding experience with us and these kind of reviews motivate us do give even more! Please keep an eye on your next email or check our live support for even more great bonuses! Wish you lots of luck! Sergiu.

user avatar

Simple, fast withdrawal (30 min on Neteller). No docs on first withdrawal. Good EN support in Live Chat.

Quickfire only. No NetEnt slots. Too many offers. Confusing.

Dear icebond! Thank you for your great review! We are working with our partners on adding a even bigger variety of games and NetEnd is an option we do consider in the near future! Would you please elaborate what exactly would "too many offers" mean? We would gladly help you on this matter! I can only guess that our support gave you some additional tailored Bonus offers which I wouldn't consider necessarily a negative thing :) If you have any questions, please write us an email or contact our 24/7 support. Best Regards, Sergiu

user avatar

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