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Page 2 – Player Reviews for Zig Zag 777 Casino

Zig Zag 777 Casino

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Player Rating 51 reviews
6.7/10
51 reviews
Complaint Response 36 complaints
2 days avg. 36 complaints

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Player Rating
6.7/10 ● 51 reviews

Top Reviews From Our Players

like look of it, like providers and selection of games. Like that I can see my favorite games. It loads pretty good and no technical issues bla bla bla

I hate that you can't get a straight answer from online chat. I hate that I don't get bonus or cashback after making so many deposits there. When I finally worked it out what appeared to be going on and solved the issue myself, I still don't get bonus and they will not tell me why! Why its so hard to get a proper and professional answer?
Just now, I was told that decision was final that I don't get bonus but I am not told why. I will leave a bad review of you guys in every single site! This is not acceptable! Treat your players with the respect they deserve!

Good view of the casino site. Fast and friendly 24/7 support. A lot of games and providers. The bonus policy is particularly noteworthy. You are credited with a bonus and if you have not lost your Deposit, you can withdraw without unscrewing the wager.

My winnings for some reason decided to divide into several payments of $230 every 24 hours I would advise to withdraw money to eletronic wallets faster. Players are attracted to casinos with fast payouts.

Started to play in ZigZag Casino almost one year, which is pretty long time because I usually get bored and choose another casino in 2-3 months. Not this time.

They attracted me with good welcome package and I used it all. More than that, I won from my first deposit and withdrawal was paid in few hours. They have a great variety of games. Each week they add new slots from different providers which is a big plus. Another plus, I would like to mention is their 24/7 Live Chat. Their support is first class, always friendly and helpful.

If at the beginning I was used to receive my withdrawals within some hours, now it may take much longer. As well, not all the payment methods you make deposit with are available for withdrawal request ( like SKRILL) which creates inconvenience.

Dear GREG741, Thank you for spending your time to write a review about zigzag777! We much appreciate your feedback. We are constantly working on improving our services, on the mentioned aspects as well. Thank you for your patience and understanding in this matter and congratulations on your winnings! Best regards, ZigZag777

user avatar

This has not happened to me in any casino yet. I made a deposit through SKRILL and I won the money. I wanted to make withdrawal via SKRILL, but that is not allowed by their system. Withdrawal can only be done on a card or NETELLER according to their system. I contacted the chat and it was confirmed that first I have to do min. deposit via card or NETELLER to withdraw my winnings. It is normal? And such a nice casino I had the impression, but this completely disappointed me. The possibility to make a deposit is quite a lot but if you want to choose it is a problem.

Dear STEWEX555, First of all we would like to thank you for your patience and understanding in the matter. Each feedback of our players are valuable for us. We are very sorry for the inconvinience caused and would like to inform you that we are constantly working on improving our services, on the mentioned aspects as well. Please be informed that your withdrawal has been already processed today. Best Regards, ZigZag777

user avatar

Nothing positive at all about these guys. Stay clear of them. They send out regular emails to there customers promoting false bonuses. Way to go guys!

They send out promotional emails falsly advertising "No Deposit Free Spins", but to receive these, you need to have made a deposit. Way to go guys. False advertising at its best!

Dear MARK D., The offer in question could be automatically activated if at least one deposit since registration was made, regardless date of transaction. If no deposit was made then customer could receive both 100% bonus plus no deposit free spins. The details of promo were specified in promotional e-mail. We may provide a copy of original promo e-mail as a proof that terms were clearly visible. Best Regards, ZigZag777

user avatar

Stay away. Nothing positive about this joke of a casino. They advertise with Quick withdrawal times well at least 1 week of waiting and if you ask where you money is the disconnect chat.

They stall payments They moslead players. Live chat is a joke nothing frienely about them

I try to close account. They give me 30 euro bonus and told me 1000 euro max withdraw. I try to withdraw and now they tell me max 50 withdraw. This happened 3 times so they misleading players on purpose.

Once you make a withdrawal the bullshit starts the company that takes care of has always problems They Just stall payments so you canvlcel withdraw and lose it all

Dear BASJJUH86, We at ZigZag777 offer different bonuses with different conditions. General conditions for no deposit bonuses say, that maximal withdrawal from it will be 50 EUR and 1000 EUR for deposit Bonuses. In addition there are individual bonuses, which could have individual bonus conditions (point 9.9 "Terms and Conditions"). In such cases, bonus conditions are either provided by Live Chat operator, written in the letter with personal offer or another source of promo. Your 30 EUR bonus was the individual one, so it had special conditions. If you won from this bonus, you could withdraw not more than 1000 EUR. Best Regards, ZigZag777

user avatar

ZigZag777 – an excellent casino, but it seemed to me that it was not very pleasing to foreign players. Perhaps this happened just with me, I don`t know. I understood this after the first major withdrawal of my money, which was not without the identity check. They demanded documents and communal, but as you know, it's unreal to get it when you rent an apartment. The casino hasn`t made concessions. I sent them my bank statements. It wasn`t bed-in well enough for them. They approved an extract and verified the account only from another bank. If everything was without communal, then check the account for a day, and so it all lasted for 5 days. Otherwise, I am pleased with everything. There is something to play, everything is done honestly, the casino does not deceive anyone.

Dear GAASR, Thank you for spending your time to write a review about zigzag777! We much appreciate your feedback. For your and our security, we do ask players documents before we process the withdrawal request. Congratulations on your winnings. We sincerely hope that your luck will not be interrupted and you will continue to win large sums in our casino! Best regards, ZigZag777

user avatar

I want to thank ZigZag777 for adding evolution and play n go providers. I am totally excited about them, especially play n go. Their support offered me 20fs in Book of Dead slot and I had the luck to win! You are the best and made my day!

I could only recommend to add more providers. The more games, the more opportunity for us to win) No dislikes, just good impressions.

Dear DANIEL777, Thank you for spending your time to write a review about ZigZag777! We are very glad that you enjoy our site and congratulations on your winnings! Best regards, ZigZag777

user avatar

Overall a nice casino with great rewards like cashback and loyalty point system. Great selection of providers, only one for me is missing is play&go and big time gaming. I would rate this casino 10 out of 10 if they stop delaying payments

They stall payments in the hope you cancel withdraws and lose it all. I try to make 3 withdrawals. 1st one I did received after 2 days of waiting. 2nd request waited 3 days still nothing so I was stupid enough to cancel withdraw and lost it all. And now for the third time I'm waiting 72 hours and just like previous attempts live chat is keep saying yeah a delay this a delay that communication with there players is terrible they are a bit angry if you ask for an explanation why it takes so long to receive you're money

Dear BASJJUH86, Thank you for spending your time to write a review about zigzag777! We much appreciate your feedback. We are constantly working on improving our services, on the mentioned aspects as well. Thank you for your patience and understanding in this matter and congratulations on your winnings! Best regards, ZigZag777

user avatar

Very loyal casino! I like their promotions, each week I receive 15% cash back, convert my loyal points... more than that, sometimes they send me promo codes and when I provide it to the reps, they give me 20 free spins. Hope they will keep going with such wonderful loyal politic

At the moment I found no thing to dislike. It is a good casino

Dear CRISIOU, Thank you for spending your time to write a review about zigzag777!

user avatar

First I had doubts about this casino. However, I made my first deposit, took bonus and had amazing run and won lots of cash. They approved my documents and I have got funds very fast. Thank you ZigZag for amazing experience!

There are no dislikes at the moment, Everything is fine.

Dear ANDREWAM, Thank you for spending your time to write a review about zigzag777!

user avatar

Good game collection (My favorite BTG)
Nice design
Many deposit and withdrawal method
Fast games
Fast cashout

I recommend to everyone!

Dear DANIELV86, We are very glad that you enjoy our site! We strive to improve the quality of our services and we welcome every feedback. Please contact us with any question you have via live chat 24/7. Thanks again for sharing your wonderful experience. It means a lot to us. Best regards, ZigZag777

user avatar

Many games fast site. Fast verification.
Very much payment methodes.
Therefor 2 Stars not more

Withdraw pending over 26 hours. I asked why and always the same answers. It is in progress.
I also asked to set a wager limit while i wait for my money. It seems they are not interested in responsibe gaming. So it happened that i cancelled my withdraw and lost all within minutes. I also made a new deposit and lost it.
It is a bad thing that they dont pay out fast. And it is also bad that they dont set a limit. A good casino is where you can set your limits fast and without problems.
I also play at direx nv casinos.
Verification and payout within minutes. Never more than an hour to wait. Thats serious.
And the chat is unfriendly too

Dear MARKE231337, We are really sorry about misunderstanding that has arisen during Live Chat session as well as your account closure at ZigZag777. Casino Administration has reviewed the details of this issue and we would like to provide you a special 100 EUR bonus as token of appreciation of your previous patronage as we feel that this situation should be resolved in another way. At the moment, the self-exclusion function is available only by contacting the Live chat though we plan to integrate it into the user account. Thank you for your feedback as it helps us to improve our customer service. We really hope that you can provide us the second chance to redeem ourselves. Kindly regards, ZigZag777

user avatar

The game selection appeared to be diverse and the signup process was easy enough. They also appeared to have sufficient promo activity.

I received an email in my inbox from this casino with an offer of 20 freespins. Never having been a member I went and signed up but my freespins were nowhere to be found. I went into live chat and that’s when the experience turned from average to terrible.

The live support agent Nick was immediately combative and rude, he immediately demanded I send him a selfie with my ID in the same image in addition he demanded that the chat window also be in the background of it all. So me, my ID and the PC showing the live chat window in the same image. Plus he could barely speak English. In addition he wanted me to send a utility bill. I laughed and informed him that I would not do such absurd actions and that was that. I would not trust these guys if I were you. Better options out there. Everywhere. Thanks.

Dear LETSPLAY, We are very serious about the game of users from prohibited countries in our casino. The operator asked you for the documents due to the fact that you initially contacted Live chat with the IP of the prohibited country. In order to make sure that you are situated in a permitted jurisdiction and allowed to play at ZigZag777, the operator has requested the appropriate documents. ZigZag777 operates in accordance with the license, rules and international regulations, therefore, we guarantee the confidentiality of your personal data. Best regards, ZigZag777

user avatar

- Impressive graphics and web site view of this casino
- Loyalty points and benefits
- A great selection of games
- My account is kept detailed I have totally all the information about everything
- Wagering on the bonus is 14 days
- Selection of various casino bonuses
- The ability to predict sports matches

The casino has a smaller gaming speed than other casinos where I play

I am playing in this casino for a while however never dared to write an objective review since there were encouraging and disappointing findings.

I like that you are naturally overwhelmed by the variety in the games collection, the site has interesting design. I also like that the customer support (available 24X7) can be reached by live chat which assists with native language support and familiar funding options. Beside small winnings amounts, I had some big winnings. My withdrawals with small winnings were paid very fast but if you want to withdraw a big winning amount, it will be paid according to a special schedule and this is what I do not like about this casino. At long last, I have received all the winnings.

As for me, the casino is developing and improving its service so I can give 9 points from 10 (-1 for schedule on big winnings)

Good game selection and bonus system.
Quick account verification, took only couple hours

Slow withdraw. Account was verified in couple hours.
But I have waited withdraw 3 days now. Live chat promise always quick withdraw and that my withdraw will be accepted soon but nothing happens.

Dear PIIJJAA, Thank you for your review. According to our data, your withdrawal has been successfully processed. Delays had arisen due to processing company unscheduled maintenance. We apologize for all inconveniences caused by these delays. Thank for patience and understanding and congratulations on your winnings! Best regards, ZigZag777

user avatar

Amount of games and the functioning of the website is ok

Chat support is really bad feels like talking to bots and getting automated messages. Only 50 euro withdrawal on a bonus which is ridiculous.
Overall a really bad experience and I would never recommend to play over here.

Dear BLEEDBE, Thank you for your review! We much appreciate your feedback. We sincerely apologize for any inconvenience created, and we can assure you that we are doing all possible to improve our services. Withdrawal amount associated with no-deposit bonus is set up by Terms and Conditions. We hope that our players are acquainted with Terms and Conditions prior registration. Furthermore, you may always address to the Live-Chat for help or at [email protected] and our support team will gladly assist you anytime. Hope that our casino will bring you positive emotions and big winnings further!

user avatar

I like the casino itself and i would give a big "+" for it. There is a great selection of different games to play and spend your time and money to. Good support, via LiveChat you can ask question anytime and get a decent answer and support. Nice atmosphere and so on.. It seems like What else do you need, to be satisfied? Well despite all the good things I would say I'm being forced to stop playing here because I simply cant get a single payout in order to make a further deposits and play, and that will go to a big "-" minus ...

I am not going to make a single deposit before I can get a single payout.. And that is exactly what I was told in support, afrer a 5days "pending" payout , - I was told to deposit through my VISA and then I will receive money today. I have played many different casinos online and you know I've lost too many already to further believe in such words and requests.. Just enough. You can take money in a minute but when it goes to payout, there are some kind of a stories every single time. I'am also playing at another casino where Im being payed out and I trust it, but sadly there are no PragmaticPlay slots that I like so I was looking and reading a positive reviews of ZigZag777 and decided to try. For now - Result is: Disappointment..

Dear WUTZZUP4, Thank you for spending time to write us so beautiful review about ZigZag777. We are sincerely glad that you like playing at our casino! Indeed, at the moment we have some delays with withdrawals to Skrill and Neteller wallets. We have already contacted both Skrill and our processing company for faster resolution of this delay, though it will take some time. We can assure you that there is absolutely nothing you have to worry about and we're doing everything possible to resolve this situation as soon as possible. Your withdrawal to Skrill will be processed once this question is resolved. If you have possibility to re-submit you withdrawal request to Visa Card, please, write back to us at [email protected] so we can process your withdrawal immediately. Thank you for your patience and understanding. Best regards, ZigZag777

user avatar

Once I decided to try a new casino. And I asked my friend about good casino sites, he send to my mail a few sites and one of them was ZigZag777.
I've taked a cup of tea and smoked before I started to play. Some hours ago my friend said me that there are no deposit bonuses here, and I decided to ask about it.

It's good that casino give you a chance to feel it's spirit. I've received 20 freespins on "Starmania" and started to play, support told me everything about wagering and bonuses, I was cool to speak with such support, everything was clear and fast.

I've won a few EUR in this game, that wasn't a beautiful and pleasant slot for me.
I've decided to deposit, as I was told in chat I was available to 100% bonus for my deposit, it was a little 30 EUR deposit with Skrill, money came to my balance immediately and I started to play.
I've found 1 very beautiful slot, called "Arcader" and my luck was sitting near me that night.
Few spins gave me about 20 EUR, I like it. So I have played with low bets approximatelyhalf an hour and my balance raised to 80 EUR. I decided to withdraw, I've felt that it's enoug to play.

I asked in Live Chat about withdraws and support asked me about some documents and screenshots, but I decided to do it tomorrow. Next day I've sent all required data to email that I was said me and few hours passed and I received notification that my account is verified.
Next morning I woke up, and have seen a beautiful notification about finishing of my withdraw, that my funds came.

Dear PHOENIX, Thank you so much for spending time to share your game experience in our casino! We are pleased that playing in our casino has brought you positive emotions and a good win! We sincerely hope that your luck will not be interrupted and you will continue to win large sums in our casino! Best regards, ZigZag777

user avatar

I quite enjoy playing at Zigzag777. They offered free spins for the registration and they were no-deposit! - got to win a bit of money from the spins. I was disappointed when I made my first deposit and didn't get the promised 100% bonus. When I asked the support, it turns out the bonuses are given in chat, so the problem was resolved quickly. They have weekly deposit bonuses and the wager for them is pretty doable. I was able to receive 2 nodep bonuses in December for Christmas AND for New Year which is nice. Their support team is very quick and responsive, top-notch service and got offered deposit bonuses most every time I asked. I got to try out their Sports tab, I like how it looks and it's easy to make bets. It's nice that they have 2 separate bonuses, one for the general casino and one for the sports. When I asked for a bonus for the sports, their support agent gave me a 100% bonus with a lower wager than the one specified as an exception, a big plus. Their payout department has verified my documents in just several hours and my cashed out money came reasonably fast. So far I did not have any big wins, but hopefully my luck is going to turn around, cause I really like playing with them.

My only suggestion would be for them to make the weekly bonuses automatic, so when I deposit I get them instantly.

Dear KONRADSAM, Thank you for taking time to share your experience at ZigZag777.com. We are really happy to hear, that you enjoy our casino. Our players' opinion is the number one priority. We wish you good luck! Best Regards, ZigZag777

user avatar

I was glad to find that this casino has my favorite provider BTG and especially the game that I like White Rabbit. To test it, decided to cash out a small amount, and I was asked to pass a verification. Customer support was able to efficiently assist me with what needs to be sent. I sent the documents they asked for and my account was verified quickly, by the end of the day I already got my money. In general, I was pleased with them and would recommend this casino. Also they have a lot of games to choose from and their Support is quite fast in response.

Dear IMMAGUUS, Thank you for spending time to write so nice review and playing at our casino!! Best wishes, ZigZag777

user avatar

Totally don't recommend this casino. First time I made deposit with 100%, bonus was given. But the wagering was a bit weird. After all I managed to wager and had like 150 EUR to cash out. Of course skrill system wasn't working. I waited 2 days to get cash out and only visa and bitcoin was available. Of course lost most winnings in this time.

2nd deposit I made because it look nice casino with lot of providers. But after all, same thing happened again. Can deposit with skrill and only withdraw with visa and bitcoin. And they say it will be fixed tomorrow. I don't believe this casino anymore. Not satisfied at all!

Dear KBGAMER, Thank you for your review. You were offered to process you withdrawal to VISA or Bitcoin instead of SKRILL because of technical maintenance on processing company side. It is assured that we along with our processing company do our best to make Skrill available for withdrawals and return your confidence in us. Please contact us any time should you need our assistance. Best Regards, ZigZag777

user avatar

Nice selection of slot software providers and easy to navigate.

Suddenly skrill withdraw option gone, left with 2 options: Visa / don´t have; Bitcoin / must make deposit and don´t have any. No flexibility on making an exception on the rule, with the bitcoin option (must depo), now then they remove the skrill option without any notice.

Dear JOHANK, We highly appreciate that you took your time to share the experience at our casino. At the moment VISA Card and Bitcoin are available for withdrawals due to temporary technical maintenance on processing company side. We are working together with our processing company on the mentioned aspect. Thank you for commitment and understanding!

user avatar

Website works fast. Live chat available. A lot amount of slots.

- Just a few depsosit and withdrawals options. I'll deposited with Mastercard, but couldn't have a withdrawal with it. Neither through Neteller or a bank transfer. I must used Skrill or VISA (I don't have).

- I'll wait now for more than 5 days for my first withdrawal. They say: "There are some delays with withdrawals via Skrill from the processing company's side." l think this isn't right. They want to delay the withdrawal time so maybe I can cancel the withdrawal (but I don't do that).

- There is no Live Blackjack available. Only Live roulette.

- There is no option to set a deposit limit by yourself. You have to contact support through mail for it.

- No documents upload option to verify account (faster and more safetly)

Dear EDMAN, We highly appreciate that you took your time to share the experience at our casino. We continuously work on improving our services and we can inform you that we are working on the mentioned aspects. Please be informed that one withdrawal has been already processed. Your second withdrawal will be processed as soon as possible. Thank you for commitment and understanding!

user avatar

Lot of games to choose from. Fairly easy interface and live support seems to be present 24h/7. Plenty of payment methods to choose from and nice welcome bonuses.

Nothing really bad to say about this, except the withdrawal hassle.

I registered to this casino because there was a no deposit bonus offered, 10 free spins. Which after awhile I managed to wager accordingly, and was lucky enough to win so that I could withdraw 50e. When I tried to withdraw the money, I was told by live support that VISA is the only method of withdrawal, and also, if i want to withdrawal the money I won from the free spins I need to make a minimum deposit. So I did make a min deposit using SKRILL but still could not withdraw my winnings or my deposit. Only after this first deposit does the live support agent tell me that I need to make the deposit using VISA?! I was left to wonder, why didn't the live support agent tell me this in the first place and why do they accept payments from skrill if you cant withdraw with the same method. Well I'm waiting for account verification so that i can withdraw my winnings, hopely.

So, if you do decide to play here, be sure to use VISA when you deposit, since it seems to be the only way to withdraw money at first.

Good selection of games, nice promotions for new player.

After making a deposit using an E-wallet, I was only able to withdraw using a Visa Card.
Unfortunately I don't own a Visa Card and the Visa Card has to be registered to my name to make the withdrawal.
After contact with support I was told to sent an email, which I did and did not get a response from.
So now I'm stuck with my balance and I have to get Visa Card just to make the withdrawal. Ridiculous.

I really liked the selection of games at the casino.You can choose any theme slots. The website is fast , no freezes. Left a very nice impression after the game.The Deposit and withdrawal of money easy and convenient.

Today I played for the first time at this casino, I made a deposit of €25 and got €25 bonus. I played for I while and got my balance up to €250, after wagering was completed I had €150 left. Played some more and made a withdrawal for €100.
Within 1,5 hour my account was verified and the money was in my e-wallet account. Really great!

Very gr8 casino. Awesome slot collection and nice bonuses. Managed to win little bit from here and verification+cashout was less than 24h! Will certainly continue playing here :)

I found nothing to dislike. Some ppl here telling that chat support is rude and slow but all my things were handled fast and very expertise level.

Dear TILUCREW! Thank you for your amazing feedback! Stay tuned for even more promos and exclusives as ZigZag777.com will have a happy birthday soon! :)

user avatar

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