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Zet Casino

Our Rating CasinoRank
6.1/10
CasinoRank
Player Rating 44 reviews
5.2/10
44 reviews
Complaint Response 32 complaints
2 days avg. 32 complaints

AskGamblers Quick Overview

Editor's View

With thousands of casino games and excellent choice of payment methods, Zet Casino won't disappoint even the pickiest players.

What we like
  • Excellent choice of payment methods
  • 24/7 live chat
  • Excellent game choice
What we don’t like
  • 3-Days pending period
  • No weekend withdrawals
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Zet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://zetcasino.com/
Established
2018
Licences
Anjouan Gaming Board
Company
Affiliate Program
Languages
English, Finnish, German, Hungarian, Norwegian, Polish, Portuguese, Russian, Turkish, Italian, French, Spanish, Arabic, Greek
Casino Type
Instant Play, Mobile, Sports, Live Casino, Crypto Casino

General Information About Zet Casino

If you’re looking for a new casino site, check out Zet Casino. Home to thousands of casino games from industry-leading software providers, available through virtually any device. 

The online casino has been at AskGamblers for some time. If you enjoy reading real player reviews, there are more than 30 written by AskGamblers members to give you an insight into the casino. You can also check their complaint history at AskGamblers, which is going well.

But don’t worry if you don’t want to do any of that because our online casino review has also gathered all the necessary information to help you get started. 

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Zet Casino. Learn more about complaints.

Show all complaints
Zet Casino - Responsible gambling policy breached - request for refund

Dear AskGamblers Team,

I’m reaching out to file a complaint against Zet Casino due to a serious issue involving my self-exclusion request, which was not handled according to their stated policies.

On April 26, 2025, I submitted a self-exclusion request via email, as instructed on the casino’s website, due to a gambling addiction. I did not receive a response.

According to the casino’s responsible gambling policy, self-exclusion requests should be processed within 24 hours. However, as of May 1, 2025—five days later—my account was still active, and I was able to continue gambling. This resulted in further financial losses that could have been prevented had my request been handled promptly.

On May 1, I contacted the casino again. They replied by assigning a case number to my request. On May 4, 2025, I received an email confirming that my account had finally been closed. In that same message, they also wrote: “Please be assured that your request is being treated as a priority, and we will get back to you with an update as soon as possible.”

However, since then, I have received no further communication from the casino.

In my email from May 1, I clearly asked for a response and resolution within 7 calendar days. I also provided screenshots of their Terms and Conditions and evidence of transactions made between April 27 and May 1, during the time when my account should have already been closed.

This delay in processing my self-exclusion request is a violation of their own responsible gambling policy and demonstrates a failure to protect vulnerable players.

I am therefore requesting a refund of the losses incurred during this period in the total amount of €1,186.

I kindly ask for AskGamblers’ support in resolving this matter and ensuring the casino is held accountable.

Thank you for your assistance.

staus Resolved
Zet Casino - Money back

On March 11, I played a session of live casino Blackjack Manchester via the ZetCasino platform. During the game, the dealer made an error — he accidentally took two cards and mistakenly locked in the wrong card, which resulted in me being marked as the loser. The game was immediately paused, the cards were rechecked, and the dealer admitted his mistake, apologized, and clearly confirmed that I was the actual winner.

However, my winnings were never credited to my account.

I promptly contacted ZetCasino live support, provided all the necessary information, and was told that the matter would be looked into shortly.

A week later, with no resolution, I followed up again. This time I was told that they were waiting for a response from the Blackjack Manchester provider. I understood and waited patiently.

Meanwhile, out of curiosity, I reached out directly to Blackjack Manchester support. To my surprise, they confirmed that they had already notified ZetCasino of the error right after the incident, confirming that the payout should be made. They even sent the notification again, just in case.

I then contacted ZetCasino again and informed them that Blackjack Manchester had already provided everything needed. Since then, for three weeks in a row, I have only been told that the case is being handled "at the highest level" and that I am a "priority."

As of now, nearly a month has passed, and there has still been no resolution or payout, despite the dealer’s acknowledged mistake and the provider’s confirmation

staus Resolved
€140

Complaint Statistics

Resolved 30
Avg. Amount $ 1,636
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player rating
5.2/10 44 reviews

Top reviews from our players

The range of games is excellent and the layout is user friendly, however, in my opinion that would be all that was satisfactory, .....
However there wasn't A long wait for the customer service team

The time it took for me to have my deposit credited to account was appalling, 4 months is far too long to wait to play, the customer service team are rude and incompetent,

Inactive user
1/10

The truth I was coming from here because I trust askgamblers and I was seeing good rate and reviews here.
The chat they answer even with small knowledge because all time they should take manager opinion

First problem and the big one is that I register as every player and I try to play my favorite game Moon Princess but the problems beginning in every 30 or 40 spin error message and game close with the spin wining. I open it and come from beginning and nothing about last spin is despear.
Tel I get the bonus and the sane error message comes and I was thinking is not possible that its take it. But the reality that over 11 days now no body even say nothing about that bonus.
In second day I was asking them we solve this friendly or I will review them Casino they was trying with promise I get my bonus... they dont keep them promise because good will they separated in 2 times and also some free spin in good will they calculated as my bonus welcome.
I wish new players read my message and understand thats what they wait them here. The same games stucks here I open them in 4 other Casino nooo errors or nothings. Only here

They have got alot and WILD amount of slots, The Chat support are one of the best that I have ever dealt with to be honest, Deposit and bonuses went really smooth for me. Withdraw was pretty fast I was impressed.
One of the best casinos I played at so far

The payment goes throw quickly. And in my account in a day or two. I like overall design. Response from the casino is quick and they find always a good solution.

24 h service, although usually they can't help much and they simply send you to finance department.
Good website design.

Extremely low payout limits, which was even lower in my case where they didn't explain me why ( I guess I won too much). I won around 5 K euro, where I only withdrawn less than a half of it because they were executing only 2 withdrawal/ week with a limit less than 250 EURO per transaction. Not bad casino for super mega low amount players, read other comments ... They try to extend withdrawal process as long as they can simply counting you loose your money what most people do although we are all gamblers. I played on dozens of online casinos but this happened to me for the first time. My personal advice, stay away from all casinos that belongs to the owner of those.

This casino, is most likely great for low stake players.

I made the mistake, of trusting the Withdrawal limits mentioned here on AG. BIG mistake. I deposit 3-4 times for a total of €1100. On the last deposit I make a small hit and increase balance to €3000. I take a gamble (that's what gamblers do) and decide to give it a go with €20 bets on Bonanza. It turns out well, and a bonus game later, I am up to €24.000 balance. I might as well withdraw some of that, and thought €10.000 would be just fine. I am met with a €500 withdrawal limit per day / €6000 per month.. The VIP point system is broken, and only increases on new deposits, not on wagering (I at least could not move up 1 category, from wagering 20.000€), so withdrawal limit of €500 per day, €6000 per month was fixed.. Casino did not offer any withdrawal schedule (I asked), and was not interested in taking a cut of winnings and in turn let me withdraw at least 10.000 at once (i offered). I set up 3 withdrawals over next 3 days of €500 each, and gave up. Blew the balance on €1000 a hand blackjack and closed my account again. Stay clear of this casino and others in same network, if you play anything higher than €0.20 bet-size.

Amazing Casino!
-Support is great
- Offers are very tempting
- Rewards are great

Good service client
Fast payout 24 hours
Many games and slot

Low limite withdrawal........
Wagering bonus.....

Terrible online casino .
Mice games, but after deposit 1000€ of euros, impossible to have 1 cashout processed.
Every step they’re making is to delay verification of your account . And when it’s g they take every opportunity not to pay. VIP doesn’t mean anything.
If you want to play as a loyal player and deposit a lot of money be sure you can never win any money back ... and for sure not win any money

What I liked the most from ZetCasino’s offerings is the extensive game selection. I can choose a game by all top software providers and play a different one each time I join. This is something that's really important to me because I get bored easily. I was really happy to see that there are over 1,800 slot games available, but even more excited to see that these games are provided by over 20 different developers, the most popular names I have come across.
Also, I’m very satisfied with the Welcome Bonus, even though the 200 Free Spins are given in chunks of 20 Free Spins for 10 days. The fact that they're divided into 10 days worked better for me because I had 20 Free Spins to play with daily. For me, it is important to have a wide choice of bonuses, because I really enjoy freebies. I haven't claimed all of the promos, but I plan to since they look great.

I didn’t like the fact that the Terms and Conditions section doesn’t mention the wagering requirements at all, and you need to go directly to the promotion and read about the requirements there. This should have been included in the Terms and Conditions since it shouldn't be that hard to find basically the most important information as it is now. I, personally, like to read everything that is important in the Terms and Conditions section, so I would suggest the casino to include the wagering requirements in the section, and to make things the clearer the possible.

Zet Casino News

Read all news about Zet Casino, check for updates and stay tuned for exclusive bonuses.

It's Bonus Crab Time! Grab Exclusive Casino Bonuses with Extra Prizes
Promotion It's Bonus Crab Time! Grab Exclusive Casino Bonuses with Extra Prizes

By now, you’ve surely taken part in some of our special promotions (perhaps even as recently as two weeks ago). However, this time around, we bring you something brand-new and never done before on our website: 10 exclusive bonuses you can’t get anywhere else with - get this! - a bonus crab deal attached to each bonus!What are bonus crabs? Which exclusive casino bonuses have we prepared for you? When can you get them, and how? All that and more will be revealed in just a moment, so stick around, and we promise you won’t be feeling crabby by the time you’re done reading!10 Exclusive Casino Bonuses with Bonus Crabs AwaitIf you’ve never used them before, bonus crabs are the online casino equivalent of the claw machine game you see in arcades and fairs all over the world. Just like you can snatch prizes in the claw machine, you will be awarded various different bonus prizes with each bonus crab you get in a casino! That means anything from Bonus Spins to bonus money to cash prizes.Join our Bonus Crab Promo in the Next 10 DaysThe exclusive promotion starts today, 12 November and will be available till 25 November. You’ll notice that every single bonus is exclusive, comes with hundreds of Bonus Spins, and has at least one bonus crab (but more likely two). No matter which bonus deal you want to grab first, make sure you read the Bonus Terms and Conditions carefully, know exactly how each bonus works, and have fun making use of your shiny new exclusive Bonus Spins and bonus crabs!In the meantime, we're waiting for you in our bonus crab promo dedicated forum thread. Come say hi!

AskGamblers Reaches 10K Followers on Instagram, and It's Thanks to You!
AG News AskGamblers Reaches 10K Followers on Instagram, and It's Thanks to You!

As of today, AskGamblers is at its 10K followers on our Instagram account, which is an incredible milestone - and we couldn’t think of anyone better than you, our players, to celebrate it with!As you remember, we’ve had AG Coin Giveaway organised as a countdown to 10,000 followers on Instagram and a way to show our immense gratitude to our players for always being a part of our community, cheering us up, and helping us get even better day by day. Consider this 10K milestone a joint venture, so let’s enjoy it together!The Run, the Coin, the ExcitementAlthough we were above 9K followers when we’d launched the AG Coin Giveaway, it’s amazing what’s been accomplished. To think you’ve helped us reach 10K followers in such a short time is beyond amazing!Today, the number of followers on Instagram is 10,000 and we’re overjoyed!AG Coin, as a prestigious AskGamblers treat, sure did play a role in the number of followers jumping this fast, that high! But, we like to think this follower jump has something to do (actually, a lot to do!) with how amazing and committed our players always are in working towards the same goal with us. Today, as we celebrate 10K followers on everyone’s favourite social platform Instagram, we’re excited and grateful – not just for the number of followers, but for the players who made it happen and the casinos which made this giveaway what it was. All the Thrill Whoever participated in this Giveaway run, they remember that the offer behind it was a total of 10 AG Coins in the value of €100, all available to claim at 5 different casinos. The casinos that have made themselves a part of the AG Coin Giveaway race are:Wallacebet CasinoBao CasinoZet CasinoMason Slots CasinoKing Billy CasinoAll five casinos are true stars that contributed to this Giveaway being as exciting as it was. As you recall, Wallacebet, Bao Casino, Zet Casino and Mason Slots Casino reward one AG Coin, while King Billy Casino has six AG Coins! Wonderful!Watch Out For that NotificationEssentially, 10 AG Coins are to go to 10 different players by randomly choosing among the participants. Now that the competition is closed, the lucky players will get their coins to play and enjoy every second at the casino they choose!How will you know if you are among the lucky ones who won? You will be tagged on the AskGamblers Insta Story! The choosing of the winner will be filmed for you to see, then the winner tagged and notified. The lucky punter whose name is selected should contact us via DM to provide the required information and, in doing so, unlock the AG Coin adventure!Keep yourself active on Instagram and allow DM notifications because it could easily be YOU that’ll receive that AG Coin tag any moment now! Good luck!

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