18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad
18+ | Publicidad | Aplican T&Cs | Juega con responsabilidad

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Zet Casino

Nuestra calificación CasinoRank
6.5/10
CasinoRank
Calificación de los jugadores 24 Reseñas
4.5/10
24 Reseñas
Tiempo de respuesta a quejas 12 Quejas
0 horas el medio 12 Quejas

Resumen rápido de AskGamblers

Opinión del editor

En Zet Casino te espera un sitio web de casino que lo abarca todo. Hay todo tipo de juegos de casino, incluida una sección de casino en vivo, e incluso puedes apostar en deportes. También hay mucho para elegir en cuanto a pagos y bonificaciones.

Lo que nos gusta
  • Buena elección de métodos de pago
  • Chat en vivo en español 24/7
  • Amplia colección de juegos de casino
Lo que no nos gusta
  • Tiempo de retiro lento
  • Necesita más herramientas de juego responsable
Aviso de afiliación

Nuestro contenido contiene enlaces de afiliados y es posible que obtengamos una comisión por los registros de casino y los depósitos realizados a través de estos enlaces. Solo recomendamos casinos con licencia y no promocionamos ninguna marca que no esté verificada por nuestros expertos en casinos. Conoce la verdad. Luego juega.


Detalles de Zet Casino

Aquí puedes encontrar detalles específicos sobre este casino.

  • General
  • Pagos
  • Juegos
  • Juego Responsable
  • Atención al cliente
Sitio web
https://zetcasino.com/es/
Establecido
2018
Licencias
Corporación Filipina de Juegos y Entretenimiento (PAGCOR)
Propietario
Programa de afiliación
Idiomas
español, portugués, inglés, árabe, griego, hindi, ruso, finés, alemán, turco, italiano, francés, húngaro, noruego, polaco
Tipo de casino
Juego Instantáneo, Móvil, Deportes, Live Casino, Crypto Casino

Información general sobre Zet Casino

Este casino en línea recibe jugadores desde 2018 y opera bajo una licencia emitida por el Gobierno de Curazao, por lo que puede estar seguro de que Zet Casino es confiable.

El casino alberga miles de juegos de casino de proveedores de software líderes en la industria, disponibles prácticamente en cualquier dispositivo. El sitio web del casino está completamente disponible en español, lo que lo hace especialmente interesante para jugadores de regiones de habla hispana.

En esta reseña de Zet Casino prestaremos atención a todos los detalles cruciales que necesitas saber. Sin embargo, para tener una experiencia de primera mano, consulta las revisiones de jugadores de Zet Casino, que se encuentran debajo de nuestra reseña de expertos.

StallCation

Bonos de Zet Casino

Echa un vistazo a bonos de Zet Casino y elige el que más se ajuste a tus preferencias.

Descubre todos los bonos
Bono de recarga
50% hasta €700 + 50 Giros Gratis Bono de recarga los fines de semana
Requisitos de apuesta 35x(d+b)
Porcentaje de bono 50%
Depósito mínimo €20
Bono de reembolso
15% hasta €3000 Bono de reembolso semanal
Requisitos de apuesta 1x
Valor de retiro máximo N/A
Depósito mínimo N/A
Giros gratis
50 Giros Gratis Bono semanal
Giros Gratis N/A
Requisitos de apuesta para Giros Gratis N/A
Depósito mínimo €20
Giros gratis
100 Giros Gratis los domingos
Giros Gratis N/A
Requisitos de apuesta para Giros Gratis N/A
Depósito mínimo €100

Quejas

Lee las quejas que otros jugadores han dejado sobre Zet Casino. Obtén más información sobre las quejas.

Mostrar todas las quejas
Zet Casino - Responsible gambling policy breached - request for refund

Dear AskGamblers Team,

I’m reaching out to file a complaint against Zet Casino due to a serious issue involving my self-exclusion request, which was not handled according to their stated policies.

On April 26, 2025, I submitted a self-exclusion request via email, as instructed on the casino’s website, due to a gambling addiction. I did not receive a response.

According to the casino’s responsible gambling policy, self-exclusion requests should be processed within 24 hours. However, as of May 1, 2025—five days later—my account was still active, and I was able to continue gambling. This resulted in further financial losses that could have been prevented had my request been handled promptly.

On May 1, I contacted the casino again. They replied by assigning a case number to my request. On May 4, 2025, I received an email confirming that my account had finally been closed. In that same message, they also wrote: “Please be assured that your request is being treated as a priority, and we will get back to you with an update as soon as possible.”

However, since then, I have received no further communication from the casino.

In my email from May 1, I clearly asked for a response and resolution within 7 calendar days. I also provided screenshots of their Terms and Conditions and evidence of transactions made between April 27 and May 1, during the time when my account should have already been closed.

This delay in processing my self-exclusion request is a violation of their own responsible gambling policy and demonstrates a failure to protect vulnerable players.

I am therefore requesting a refund of the losses incurred during this period in the total amount of €1,186.

I kindly ask for AskGamblers’ support in resolving this matter and ensuring the casino is held accountable.

Thank you for your assistance.

staus Resuelta
€1186
Zet Casino - Money back

On March 11, I played a session of live casino Blackjack Manchester via the ZetCasino platform. During the game, the dealer made an error — he accidentally took two cards and mistakenly locked in the wrong card, which resulted in me being marked as the loser. The game was immediately paused, the cards were rechecked, and the dealer admitted his mistake, apologized, and clearly confirmed that I was the actual winner.

However, my winnings were never credited to my account.

I promptly contacted ZetCasino live support, provided all the necessary information, and was told that the matter would be looked into shortly.

A week later, with no resolution, I followed up again. This time I was told that they were waiting for a response from the Blackjack Manchester provider. I understood and waited patiently.

Meanwhile, out of curiosity, I reached out directly to Blackjack Manchester support. To my surprise, they confirmed that they had already notified ZetCasino of the error right after the incident, confirming that the payout should be made. They even sent the notification again, just in case.

I then contacted ZetCasino again and informed them that Blackjack Manchester had already provided everything needed. Since then, for three weeks in a row, I have only been told that the case is being handled "at the highest level" and that I am a "priority."

As of now, nearly a month has passed, and there has still been no resolution or payout, despite the dealer’s acknowledged mistake and the provider’s confirmation

staus Resuelta
€140

Estadísticas de quejas

Resueltas 12
Cantidad promedio $ 728
Duración media de quejas 0 horas
Tiempo de respuesta promedio 0 horas

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4.5/10 24 revisiones

Mejores revisiones de nuestros jugadores

A lot of slots. Fast registration. Fast answers from the support team. Perfect functionality. It is working on my old Samsung phone. User friendly interface.

3 working days withdrawal. But it adds some additional emotions to my gambling experience. I was nervous a little bit before my first withdrawal with them. But I received money on the 4th day.

I really enjoy playing at Zet Casino because of its huge selection of slots, smooth experience, great bonus. The site looks sleek, runs well, and offers plenty of promotions.

The VIP section could use improvements, the withdrawal limits are quite low, and cashouts take longer than expected. These drawbacks can be a little frustrating, particularly for regular players looking for a smoother experience.

I have gambled at many many online casinos. Zet Casino is up at the top for me, as far as paying out etc. I've never once had to email them to ask them what the wait was, or anything like that. Everything with this casino gets a 10/10 from me.

There really is nothing I dislike about this casino. The one thing I always find so irritating is when a casino makes you wait for days/sometimes weeks for withdrawals. Often there are countless emails back and fourth too. Not with Zet. I've not once had to message them for any issue. I've done about 4 withdrawals with them and all 4 I've had zero issues.

Decent selection of games. Overall appearance. Everything looks fine at first glance, until you start winning and really depend on the services of this casino.

Ridiculous VIP Level Logic, lack of transparency and competent support, severely delayed withdrawals.

You can expect a high VIP Level and competitive bonuses as long as you spend (lose) money but heavily delayed payments upon wins (withdrawal).

Definitely not player-friendly and not competitive!

Beware of Zet Casino - VIP Levels Are a Joke, Winnings Held Hostage
I've had an incredibly frustrating experience with Zet Casino. First off, their VIP levels are a complete joke. You can climb up quickly, but just as fast, they drop you down with no clear explanation or communication. It's misleading and frustrating.

The worst part? Getting your money out is nearly impossible. My withdrawal requests were delayed or ignored, holding my winnings hostage. It feels like they count on players getting bored and gambling away their winnings instead of being able to withdraw them.

Additionally, the foreign payment processors they use charged me more than the agreed currency amount, leading to unexpected losses. Even worse, two days after making a deposit, Zet Casino attempted to create new unauthorized charges on my account.

When I reached out to their chat support, it was utterly unhelpful. They couldn't resolve anything, leaving me feeling completely helpless.

Important Note: Zet Casino is licensed by the government of Curacao, which is known for having a less stringent regulatory framework compared to other jurisdictions like Malta or the UK. This means that getting a resolution through their licensing authority might be difficult. However, you can still report them to Curacao eGaming, though the chances of success are uncertain.

If you’ve had similar issues, I suggest also reporting them to consumer protection websites like AskGamblers or ThePogg, which sometimes help mediate disputes. Additionally, if you notice unauthorized charges, consider contacting your bank or payment provider to dispute those transactions.

Stay far away from Zet Casino if you value your time, money, and peace of mind.

Live chat support is useless and doesn’t actually help
- casino does everything it can to delay withdrawals with no clear explanation of what the problem is.

Usuario inactivo
3/10

The graphic design on the site looks nice & appealing. I can't say anything more about it, because I never got the play the games, despite my effort. The design looks modern & nice.

I deposited 100 euros via "Quick deposit", successfully. After that, I was asked to put in my personal information. No problem. I put them in; but I just couldn't fill my date of birth to the respective windows on the pop up window. They just didn't react. Also tried it with my phone, with no success. I had to explain the problem to at least 3 different people on the chat, on 2 days, every time starting from scratch, and they made me clear history and try this and that multiple times. First time when I inquired this was at night; the chat person wasn't really even trying to help at that point, just making me wait on the chat. I think I spent/worked at least like 2 hours total, just to make it work and to get access to my money, or to get it back. Finally I was just begging them to return my money via Trustly. Which they finally did. It was totally not worth it. Good thing is, that I at least got back the 100 euros, so I give the 3 stars for that.

This casino looks great, many variety of games slot and live casino. They have slots from almost all providers, easy to deposit money, bonus I do not know

I look at zet casino details and it says 24 hours wait on ewallet. I talked with chat and he explained that it took up to 3 days on e wallet. Further he explained that 24 hours is 3 days, mmm, another thing is max withdrawals at 500 euros per day, is shameless

Nothing exceptional. The Casino has a classic variety of games slot and live casino. There are many ways to deposit and withdraw. The bonuses are interesting.

Time to withdraw shameless, I wait a withdraw from 8 days (not yet completed). The daily withdrawal is really low even with the VIP level. The VIP level is slow to reach and quickly lost. The site is quite slow and it is difficult to play from a smartphone.

The live chat while still available does not solve the problems. Most of the time you lose time by contacting them. In my profile I have not found where to set the daily deposit limits or timeout periods.

I am not sure why they are on a 9 rating with Superb status, maybe something happening that I don't know? Because of my experience there is no way Zet casino could have that rating. There is no signup bonus, no freebies, no nothing deposit you deposit a lot. I think the only thing that’s great is there slot selection.

I joined Zet casino sometime last year after hunting a good deposit offer. I saw they offered 100% with 200 free spins. Minimum deposit is 20 euro which was cool and e-wallet deposit made it claimable. I am not impressed by the fact that they do not give you a currency option, as they force euro currency and me depositing here suffer the fees. The bonus sounded good, but the wagering that comes with it, is high.

The have slots from all providers, Netent, Play N Go, Push Gaming, BGaming, Pragmatic play etc. You just name it and its there. However, do not get excited when you claim a bonus as you will be surprised of the number of slots that fall under the restricted umbrella.

Live chat seems to be 24 hours or let say there were always there when you I needed them, late at night or during the day. I know this as I needed to claim 20 spins per day in Eastern Goddess or Gods Temple, which are horrible slots, so do not let this fool you. Live chat is up to scratch and good though.

I have not completed verification, but they do not have these ridiculous selfie request. However, I would still encourage you to read the terms carefully as they reserve the right to request a transaction history of the last 3 – 6 months of your account to check for top-ups when making deposits using e-wallets.

The withdrawal limits per transactions and per 24 hours for the first 2 VIP levels are 500 euro, which is insanely low if you ask me and I would never be able to put up with that. VIP level 3 is 800 euro, VIP level 4 is 1000 euro and the highest VIP level which is level 5 only give you the right to withdraw maximum 1500 euro from your money. Seriously? What the .... Very bad.

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