Zet Casino

Decent selection of games. Overall appearance. Everything looks fine at first glance, until you start winning and really depend on the services of this casino.

Ridiculous VIP Level Logic, lack of transparency and competent support, severely delayed withdrawals.

You can expect a high VIP Level and competitive bonuses as long as you spend (lose) money but heavily delayed payments upon wins (withdrawal).

Definitely not player-friendly and not competitive!

Beware of Zet Casino - VIP Levels Are a Joke, Winnings Held Hostage
I've had an incredibly frustrating experience with Zet Casino. First off, their VIP levels are a complete joke. You can climb up quickly, but just as fast, they drop you down with no clear explanation or communication. It's misleading and frustrating.

The worst part? Getting your money out is nearly impossible. My withdrawal requests were delayed or ignored, holding my winnings hostage. It feels like they count on players getting bored and gambling away their winnings instead of being able to withdraw them.

Additionally, the foreign payment processors they use charged me more than the agreed currency amount, leading to unexpected losses. Even worse, two days after making a deposit, Zet Casino attempted to create new unauthorized charges on my account.

When I reached out to their chat support, it was utterly unhelpful. They couldn't resolve anything, leaving me feeling completely helpless.

Important Note: Zet Casino is licensed by the government of Curacao, which is known for having a less stringent regulatory framework compared to other jurisdictions like Malta or the UK. This means that getting a resolution through their licensing authority might be difficult. However, you can still report them to Curacao eGaming, though the chances of success are uncertain.

If you’ve had similar issues, I suggest also reporting them to consumer protection websites like AskGamblers or ThePogg, which sometimes help mediate disputes. Additionally, if you notice unauthorized charges, consider contacting your bank or payment provider to dispute those transactions.

Stay far away from Zet Casino if you value your time, money, and peace of mind.

Live chat support is useless and doesn’t actually help
- casino does everything it can to delay withdrawals with no clear explanation of what the problem is.

The graphic design on the site looks nice & appealing. I can't say anything more about it, because I never got the play the games, despite my effort. The design looks modern & nice.

I deposited 100 euros via "Quick deposit", successfully. After that, I was asked to put in my personal information. No problem. I put them in; but I just couldn't fill my date of birth to the respective windows on the pop up window. They just didn't react. Also tried it with my phone, with no success. I had to explain the problem to at least 3 different people on the chat, on 2 days, every time starting from scratch, and they made me clear history and try this and that multiple times. First time when I inquired this was at night; the chat person wasn't really even trying to help at that point, just making me wait on the chat. I think I spent/worked at least like 2 hours total, just to make it work and to get access to my money, or to get it back. Finally I was just begging them to return my money via Trustly. Which they finally did. It was totally not worth it. Good thing is, that I at least got back the 100 euros, so I give the 3 stars for that.

This casino looks great, many variety of games slot and live casino. They have slots from almost all providers, easy to deposit money, bonus I do not know

I look at zet casino details and it says 24 hours wait on ewallet. I talked with chat and he explained that it took up to 3 days on e wallet. Further he explained that 24 hours is 3 days, mmm, another thing is max withdrawals at 500 euros per day, is shameless

Nothing exceptional. The Casino has a classic variety of games slot and live casino. There are many ways to deposit and withdraw. The bonuses are interesting.

Time to withdraw shameless, I wait a withdraw from 8 days (not yet completed). The daily withdrawal is really low even with the VIP level. The VIP level is slow to reach and quickly lost. The site is quite slow and it is difficult to play from a smartphone.

The live chat while still available does not solve the problems. Most of the time you lose time by contacting them. In my profile I have not found where to set the daily deposit limits or timeout periods.

I am not sure why they are on a 9 rating with Superb status, maybe something happening that I don't know? Because of my experience there is no way Zet casino could have that rating. There is no signup bonus, no freebies, no nothing deposit you deposit a lot. I think the only thing that’s great is there slot selection.

I joined Zet casino sometime last year after hunting a good deposit offer. I saw they offered 100% with 200 free spins. Minimum deposit is 20 euro which was cool and e-wallet deposit made it claimable. I am not impressed by the fact that they do not give you a currency option, as they force euro currency and me depositing here suffer the fees. The bonus sounded good, but the wagering that comes with it, is high.

The have slots from all providers, Netent, Play N Go, Push Gaming, BGaming, Pragmatic play etc. You just name it and its there. However, do not get excited when you claim a bonus as you will be surprised of the number of slots that fall under the restricted umbrella.

Live chat seems to be 24 hours or let say there were always there when you I needed them, late at night or during the day. I know this as I needed to claim 20 spins per day in Eastern Goddess or Gods Temple, which are horrible slots, so do not let this fool you. Live chat is up to scratch and good though.

I have not completed verification, but they do not have these ridiculous selfie request. However, I would still encourage you to read the terms carefully as they reserve the right to request a transaction history of the last 3 – 6 months of your account to check for top-ups when making deposits using e-wallets.

The withdrawal limits per transactions and per 24 hours for the first 2 VIP levels are 500 euro, which is insanely low if you ask me and I would never be able to put up with that. VIP level 3 is 800 euro, VIP level 4 is 1000 euro and the highest VIP level which is level 5 only give you the right to withdraw maximum 1500 euro from your money. Seriously? What the .... Very bad.

The range of games is excellent and the layout is user friendly, however, in my opinion that would be all that was satisfactory, .....
However there wasn't A long wait for the customer service team

The time it took for me to have my deposit credited to account was appalling, 4 months is far too long to wait to play, the customer service team are rude and incompetent,

The truth I was coming from here because I trust askgamblers and I was seeing good rate and reviews here.
The chat they answer even with small knowledge because all time they should take manager opinion

First problem and the big one is that I register as every player and I try to play my favorite game Moon Princess but the problems beginning in every 30 or 40 spin error message and game close with the spin wining. I open it and come from beginning and nothing about last spin is despear.
Tel I get the bonus and the sane error message comes and I was thinking is not possible that its take it. But the reality that over 11 days now no body even say nothing about that bonus.
In second day I was asking them we solve this friendly or I will review them Casino they was trying with promise I get my bonus... they dont keep them promise because good will they separated in 2 times and also some free spin in good will they calculated as my bonus welcome.
I wish new players read my message and understand thats what they wait them here. The same games stucks here I open them in 4 other Casino nooo errors or nothings. Only here

They have got alot and WILD amount of slots, The Chat support are one of the best that I have ever dealt with to be honest, Deposit and bonuses went really smooth for me. Withdraw was pretty fast I was impressed.
One of the best casinos I played at so far