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WildCoins Casino

0
CasinoRank
7.5
Player rating 4 reviews
Complaint response 14 hours avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • No payment fees
  • Fast withdrawals
  • Robust responsible gambling policy
What we don’t like
  • Fewer withdrawal methods
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2021

Licences

Curacao

Affiliate Program

Casino Type

Instant Play, Live Casino, Mobile, Crypto Casino

Deposit Methods

CoinsPaid, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Bank Wire Transfer, Visa, MasterCard, Maestro, Skrill, Paysafecard, Neteller, Neosurf

Currencies

Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, Euros, US dollars

Withdrawal Methods

CoinsPaid, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: Not offered
Pending Time: 0-12 hours

Withdrawal Limit

3000 EUR per day, 6000 EUR per week, 15000 EUR per month

Software

1x2Games, August Gaming, Belatra, Betsoft, BGaming, Booming Games, Booongo Gaming, Casino Technology, Endorphina, Evolution Gaming, Evoplay, Ezugi, Felix Gaming, Fugaso, GameArt, Habanero, Igrosoft, Iron Dog Studios, iSoftBet, Kalamba Games, LuckyStreak, Mancala Gaming, Mascot Gaming, Mr. Slotty, Nolimit City, Nucleus Gaming, Platipus Gaming, Playson, Spinomenal, Tom Horn Gaming, TrueLab Games, VIVO Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

General Information about WildCoins Casino

WildCoins Casino is home to games from industry-leading providers, available instantly through your web browsers. The casino fully supports the latest smartphones and tablets if you prefer mobile casinos

The online casino is fully licensed and regulated by the Government of Curacao, and their licensing information is available at the foot of the casino. 

The site is primarily available in English. But supports various other languages. You can mainly deposit and withdraw using cryptocurrencies, although other fiat options are supported. We’ll talk more about this in our online casino review below. 

If you want to read real player reviews, you can check them out on this page. You can also write your own review or visit us in the forum to chat about the casino there. 

Payment Information and Options at WildCoins Casino

WildCoins is a cryptocurrency casino that supports a few fiat options, including Skrill and Credit Cards, when it comes to depositing. However, to withdraw, there may only be cryptocurrencies supported. You should check that withdrawal options are available before you play, as they are country-specific. 

The minimum deposit and withdrawal amount differ for each payment method, but these can be found in the cashier and on the Payments Page at the foot of the casino. The great news is that there are no payment fees. 

Deposits are processed immediately, and the casino aims to process withdrawals within one hour. To speed up the withdrawal process, you can verify your account in advance by sending in verification documents.  

You can withdraw up to €3,000 per day, €6,000 per week or €15,000 per month unless otherwise agreed with the casino. At the Casino's sole discretion, exceptions may be made to players with a higher VIP level, if any.

Customer Support at WildCoins Casino

If you need help anytime, launching the live chat feature is the quickest way to get it. You will join a queue to speak to a human agent, who is available to assist 24/7. There is currently no chatbot, but in our experience, live chat agents were responsive, and we did not have to wait in long queues. 

Support is available in English only. If you are a non-speaking English player, you must use Google Translate to use the live chat feature. 

You can also visit the Support section using the online contact form. You can type your questions, concerns or comments, and the casino will reply to the email you provided as soon as possible. 

Unfortunately, we could not find a FAQ section. 

Games at WildCoins Casino

You can enjoy hundreds of popular online slot games, including timeless classics, through to the most recent titles. Each game has already been labelled by its software provider, making it more player-friendly, and there is a drop-down menu so you can easily access your favourites and narrow down the search. If you know which games you want to play, you can also use the search function. Don’t forget to check out the best casino offers before you spin!

Or, you can switch to different variants of table games, which include variants of Blackjack, Roulette, Poker, and more. You can test out your strategies and try your luck against the dealers. Rules and table limits may vary from game to game. 

In the live casino, there is a selection of other table games. Only these are more interactive. These games are hosted by a croupier in a live studio, just like in a real casino. You can bet against the dealer and can also be joined by other real players. These games are provided by the likes of Evolution Gaming, so you are in safe hands. 

WildCoins Casinos Commitment to Responsible Gambling

The casino has a robust responsible gambling policy in place. We have listed the tools you can use above to help maintain control of your spending, and we are pleased to report that there are more than six to choose from. 

You can set limits on your deposits, losses, wager and more. It can be done using the Personal Limits feature when logged into your account. You can also amend these limits at any time, but to increase them, the previous limits have to expire to avoid rash decisions. 

The great news is that there are tools to support a Cooling-Off Limit and Self Exclusion. You can also self-exclude at request. You can email the casino to inform them of your decision, and theft will take all the measures to block access to your account. 

Information regarding external support groups is also available.

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Player Reviews

7.5
4 reviews
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Date
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Player rating
laceypotter2
April 27, 2022
1

I started playing at WildCoins around December, I think. I contacted their support before I deposited and they confirmed US players were allowed. Since then have deposited hundreds. It was never my main play site because I seemed to lose more than win. Except for one time about a month ago when I did when enough to decide to cash out. I went and went thru the withdrawal process. After about 6 hours and no withdrawal I contacted support who ASSURED me I would receive my withdrawal and thanked me for my patience. I asked them if they needed any verification, as in d.l. Or utility proof of address, which I was told no that if they needed anything they would contact me. I contacted them about 4 more times within the next 24 hours and was met with basically the same reply. I told myself that it was probably because they were such a new site they were just backed up. Being that the withdrawal wasn’t a very large sum I eventually got bored and cancelled the still pending withdrawal.

After that, I rarely visited their site due to the wait time on my withdrawal attempt. Without any good answers from support. But I still deposited there weekly, probably, just because my other sites seem to get dry or my luck seems cold so I like to have alternates. So anyways I started depositing more around a week and a half ago and the slots seemed to be paying better. But then I came across a blog that said US players were restricted and they would take your money. And I thought that’s not right because I asked support before I started playing there! But I went straight to support and asked them. The first support agent put me on hold for like 20 mins trying to find the answer. I had a phone call and lost network within the chat. So I start another chat same question and a separate support tech puts me on hold to retrieve the info. I finally got tired of waiting and asked if they could email me when someone figured it out. But immediately after I sent that he sent me a response stating United States players were restricted. Like what the ?!?!? I still have .230 in mbtc and some in Ltc. I want all my past deposits I’ve made there since joining, I was scammed into depositing there and I believe, due to their actions, they knew I would never be able to withdraw. They only allowed me to for benefits for casino growth. Now I have .230 mbtc in my wallet but can not withdraw it. Fraudsters and scammers are what they are. And I really liked that casino. I NEVER used a vpn and they told me US to layers were accepted. And most sites don’t allow you to make an account when your country is blocked. Very unprofessional. I told support I wanted a refund and then someone contacted me via email acting like they were sorry and gonna refund my deposits. Even asking for my wallet address. They lie repeatedly I WANT MY MONEY! NOW

WildCoins Casino
May 3, 2022

Dear LACEYPOTTER2,

To start with, we sincerely regret to hear that you faced difficulties at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.

When you contacted us in chat, we were trying to provide you with the fastest response. Our support managers attempted to assist you so that the finance department could process your refund request as soon as possible.

As we are always trying to stay loyal to our customers, we have taken into consideration all the details that you have provided us with in live chats and emails and decided to fulfill your refund request. Unfortunately, due to the involvement of a third party and communication between departments and parties, a refund sometimes may take more time than initially expected. However, it’s being processed and we kindly ask you for your patience. You will receive funds shortly.

We are deeply sorry for the misunderstandings that occurred between us and would like to point out that if there is any issue you are facing, our support team works round the clock to provide help any time of the day. We are always ready to give a hand.

May good luck and fortune always be on your side!

Warmest regards,

WildCoins Casino Team

caidoz
March 29, 2022
10

I think everyone loves quick payouts. in addition, deposits in bitcoin mean that I put this casino on the podium when it comes to btc. 24/7 support is something great because it connects you with the consultant right away. 10/10 because everything I need is here

Message
WildCoins Casino
March 30, 2022

Dear Caidoz,

Thank you for the awesome review!

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Come back and see us soon.

Cheers!

DeninhoFC1989
March 20, 2022
10

One of the best sites on the internet. I love crypto, slots, support, fast withdrawals and deposits. You have to try out this site you won't regret it for sure.

WildCoins Casino
March 24, 2022

Hello DENINHOFC1989,

Thank you so much for your feedback!

We’re very happy you enjoyed your experience and can’t wait to have you back.

Thanks again for the review and for being such a great customer.

Best regards,

lillibet16jj
December 31, 2022
9

I like this crypto casino, there are many cool games, nice welcome pack. Also verification is super easy and fast, it takes less than one minute! Thumbs up!

I can't say much about that, the only thing is that I’m not a big fan of the promotions but it serves pretty nicely. So generally there's nothing bad I can say about this casino atm.

WildCoins Casino
February 8, 2022

Dear LILLIBET16JJ!

We sincerely appreciate such a positive review of our casino!

Thank you for your kind words about our site and the selection of games. Our team would also like to express our gratitude for the wonderful feedback on the verification process. We do our best to provide our players with an excellent service.
Stay tuned for something new!

Wishing you a wonderful game and great wins!

Warmest regards,
WildCoins Casino team

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