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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

I really like this casino, it’s very easy to use, has a vast array of games and promotions , the support is great to talk with and help as promptly as they can

There is not much I can say negatively about this casino, I find myself playing for hours, so maybe that can be abit annoying at times as time flies by haha

Hello Jimfyfe1988, Thank you for your kind feedback! We're glad to hear that you find our casino easy to use and enjoy our wide range of games and promotions. It's great to know that our support team has been helpful and responsive. If you have any suggestions or need assistance, please feel free to reach out. With appreciation, The Wild.io Team

user avatar

"Exciting games, generous bonuses, and smooth gameplay! This online casino offers a top-notch experience for players looking for fun and rewards." I would recommend it to anyone

Hello Scotttttt, Thank you for your enthusiastic review! We're delighted to hear that you enjoy our exciting games, generous bonuses, and smooth gameplay. We're thrilled that you consider our casino top-notch and would recommend it to others. If you have any suggestions or need assistance, please feel free to reach out. Cheers, The Wild.io Team

user avatar

I love the easy use and quick deposits. Huge variety of games to play. They also have a lot of promotions and such. Customer service has been quick.

Hello Parkcityjames, Thank you for sharing your experience with us! We're delighted to hear that you enjoy the ease of use, quick deposit process, and the huge variety of games available at Wild.io. It's great to know that our promotions have caught your attention and that you've had positive interactions with our customer service team. Your feedback means a lot to us, and we're committed to continuing to provide a seamless and enjoyable gaming experience. If you have any suggestions or need assistance, please feel free to reach out. Best regards, The Wild.io Team

user avatar

This is hands down the best casino I have ever been to. It’s even better than Agua caliente casino by Palm Springs. I am happy to be a returning player! Thank you wild.io

Hello Asterdose, Thank you so much for your amazing review! We're thrilled to hear that you consider Wild.io the best casino you've ever been to. We're delighted to have you as a returning player and appreciate your kind words. Your satisfaction is our top priority, and we're grateful for your continued support. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to ensure you have the best gaming experience possible. Best regards, The Wild.io Team

user avatar

Ok, I am gonna give you the full skinny mini here @ wild.io My experience actually starts off the site. Playing at multiple other “terrible casinos” and to keep class ill just say one word (inclave) enough said right? When I first started online gambling I got taken badly. But after I discovered Wild.io the deposit I made I knew I had found a gem. Finally. 18+ other casinos including bc.game Didnt and still dont offer the wide rage of, extremely generous bonus packags (which I personally Dont like to use at any casino anywhere) and VIP structures. These guys took my previous VIP and wagering from my previous goto casino and matched me up within two days. So right off the bat, I'm like BANG level 14. Which is truly for royalty. I can email these guys, anytime and request information or even to ask for the occasional free bonus or spins! And I have never been told no. They truly make me feel like my money goes to something that adds real value to my playing time. At other casinos you almost always get the feeling that.. “That wasn't fair omg wtf” but here if I'm faced with an issue there terms and conditions or even the 24/7 reps are clear and easy to get to and read. Or I can always get that rep to help me understand. Its truley a nice change. There deposits are nearly instant same as there withdrawals. I've never been delayed by wild.io oh one more big thing for me that just settles these guys from everyone else.. Weather it be a free spins bonus or daily rake back. Monthly bonus or even that juicy 9% weekly rake back.. I have never been told the aweful words. MAXCASH OUT. never once. My winnings are mine.. Big deal for a serious playing guy like me. Thanks for reading this place stands at the top of my long list of playing casinos.

I would have to say the amount of time it takes and wagering to move through their VIP levels can be a little.. Steep. But I made it to level 11 on my own before I vip matched my status to my bc. game account. That then took me to level 14. Once you hit level 12. The benefits get so much better. Then the lower levels.

Hello Sportbiketj, Thank you for sharing your detailed experience with us at Wild.io! We're thrilled to hear that you've found a home with us after trying out other casinos. It's fantastic to know that our generous bonus packages, VIP structure, and responsive customer service have stood out to you. We're glad that you appreciate our instant deposits and withdrawals, as well as the absence of a max cash-out limit—something we take pride in providing for our players. Your positive feedback about feeling valued and supported by our team means a lot to us. We also appreciate your honest feedback regarding the time and wagering requirements to progress through the VIP levels. While we aim to offer rewarding benefits at higher levels, we understand that the journey can be challenging. Your insight helps us improve, and we're happy to know that you've enjoyed the enhanced benefits at higher VIP levels. Thank you for choosing Wild.io and for your continued support. If you ever have any questions or need assistance, feel free to reach out. We're here to make your gaming experience as enjoyable as possible. Best regards, The Wild.io Team

user avatar

My favorite thing about this casino is how fast the deposits hit the account. The cash-outs are super fast too! Customer service is excellent. I win frequently also.

Hello ds2121, Thank you for your wonderful feedback! We're delighted to hear that you enjoy the quick deposit and cash-out processes at our casino. It's also great to know that you've had a positive experience with our customer service and have been winning frequently. Your satisfaction is our top priority, and we’re thrilled to have you as a happy player. If you have any suggestions or need assistance, please feel free to reach out. We look forward to continuing to provide you with an excellent gaming experience! Best regards, The Wild.io Team

user avatar

This is by far the best online casino I've ever played at. Great games. Great withdrawals...and fantastic games. Customer support is top-notch. I love that you get regular bonuses.

There is nothing that I don't enjoy about this casino. I have tried so many and this is by far the very best one that I have found. I highly recommend it.

Hello Ginamariereeve, Thank you so much for your wonderful review! We're thrilled to hear that you consider us the best online casino you've played at. It’s fantastic to know that you're enjoying our great games, smooth withdrawals, and top-notch customer support. We’re also glad that you appreciate the regular bonuses. Your recommendation means a lot to us, and we're delighted to have you as a satisfied player. If you ever have any suggestions or need assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with a fantastic gaming experience! Best regards, The Wild.io Team

user avatar

Good selection of slots, fast payouts and good customer service. Overall I've had great experiences at this casino & plan on continuing to play here in the future.

Wild.io doesn't have enough non deposit bonuses for loyal customers. You would think by consistently depositing money to a casino that you would be rewarded more.

Hello Ryan40r, Thank you for your positive feedback! We're glad to hear that you enjoy our selection of slot games, fast payouts, and good customer service. It's great to know that you've had great experiences with us and plan to continue playing in the future. We appreciate your suggestion about offering more non-deposit bonuses for loyal customers. Your feedback is valuable, and we'll consider ways to enhance our rewards program. If you have any other suggestions or need assistance, please feel free to reach out. Kind regards, The Wild.io Team

user avatar

This is a good casino. Quick cash out. No issues. Played with them for a little over a year now. Have been very fair and helpful. It's one of the best. Got my vote for best casino. Even if you don't win still one of the best in my books

Wish they had more bonuses. Levels are kind of hard to go through it seems. But really other than that it's a good casino. Don't have a whole lot of negative to say about them.

Hello Joshieuzzi, Thank you for your feedback! We're glad to hear that you've had a positive experience with our quick cashouts and helpful support over the past year. Your vote for us as the best casino means a lot. We appreciate your suggestion for more bonuses and understand that progressing through the VIP levels can be challenging. We'll take your feedback into account as we continue to improve. If you have any other suggestions or need assistance, please feel free to reach out. Kind regards, The Wild.io Team

user avatar

Best promos and extremely fun challenges system. VIP program is rewarding.Fair probability. Awesome sports book. I have to look into the bookies more.

Games could be more original. It feels often like the same slot with different graphics. This is acceptable because of the probability is genuine and fair.

Hello 6yyyy, Thank you for your feedback! We're thrilled to hear that you enjoy our promotions, fun challenges, rewarding VIP program, and our Sportsbook. We understand your point about game originality and appreciate your observation regarding the fairness of the game probabilities. We are always looking to improve and diversify our game offerings to enhance your experience. If you have any further suggestions or need assistance, please feel free to reach out. Sincerely, The Wild.io Team

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
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Don’t we all enjoy Easter? If not for religious reasons, then for the colourful eggs, bunnies…real and chocolate ones! And the fact that it comes in springtime when we can’t resist some thrilling Easter activities, like egg hunting. If you still haven’t joined our exciting Easter Golden Egg Hunt, now may be the right time to do just that.And what have we prepared for you?Let’s Go Egg Hunting Together!Easter cheer lasts for full five days with AskGamblers, and we have prepared an exciting Easter egg hunt with our 12 online casino partners!In case you missed the Easter Promo announcement, the Golden Egg Hunt started on 6 April and will last until 10 April.The promotion doesn’t end on Easter day, so if this is the first time you hear about it, don’t worry - you still have time to participate. Spin the reels of your favourite slots in one (or more) participating casinos today and tomorrow, and discover what holiday surprises are hidden in this special egg hunt.Happy Easter!From all of us at AskGamblers, we wish you a joyful and happy holiday! Happy egg hunting and happy spinning.

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