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Wild.io Casino

Our Rating CasinoRank
8.6/10
CasinoRank
Player Rating 234 reviews
9.6/10
234 reviews
Complaint Response 14 complaints
1 day avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Wild.io has a well-organised website that makes it easy for the user to deposit cryptocurrencies and access top slots, table and live casino games.

Promo offers are followed by games and as you scroll down you can see the leaderboards as well as more information about the casino. Everything can be accessed through the side menu, while there are also some useful links in the footer.

What we like
  • Almost instant withdrawals
  • No withdrawal fees
  • 24/7 live chat
What we don’t like
  • Does not support fiat currencies
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Wild.io Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://wild.io
Established
2022
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Crypto Casino, Live Casino, Mobile, Instant Play
VIP / Loyalty Program
VIP Program, Loyalty Program
Social Platforms
Telegram, X, Instagram, Discord

General Information About Wild.io Casino

Wild.io Casino is a crypto-only casino where you can log in and enjoy a large variety of slots, tables, live games and more. It also offers the ultimate mobile gaming experience for all your crypto needs.

As the online casino is relatively new to AskGamblers, you may not see any Wild.io player reviews yet, but keep checking or head to our forum and see if it's being discussed there.

Our expert Wild.io Casino Review will now explain everything you need to know before you become a member. From payments to withdrawal time frames, and verification documents, to customer support options and games, we have it all covered.

StallCation

Complaints

Read the complaints other players have left for Wild.io Casino. Learn more about complaints.

Show all complaints
Wild.io Casino - Missing tournament results
I am writing this complaint as I am still waiting on the " appropriate team" from the casino to respond or offer me a solution to my problem. So during the days of 04/04/25 to 04/06/25 the casino was running a tournament called booming bonanza, the tournament was going well for me and I saw myself on the leaderboard as high as 2nd place and as low as 4th place in the tournament. So I go to bed and wake up to find no results for the tournament and under the finished tournaments tab, this particular Tournament is non existent. Like it never even happened. When I asked the casino for the results initially they denied the tournament existed. After the second or third time they acknowledged that the tournament existed and was over but then they claim that I finished the tournament out of the money in 14th place, so I asked them to show me the results and want to know why the results from every tournament both before and after this particular Tournament are posted in the fished tournament tab. They claim that they no longer have access to the results that show I finished in 14th place, and the appropriate team would investigate this further and respond to me via email. It's been several days since and I've heard nothing at all about it.I spent thousands of dollars in this particular tournament as I was seeing great results in the standings and I would like them to refund all of my money lost during the tournament, since they are keeping the results from me. I'd appreciate you time in looking into this and I hope you can help me get my money back especially since they have had so much time to create a phony tournament result and game log.
staus Resolved
Wild.io Casino - KYC delay and no response from support
I am submitting this complaint regarding an unresolved issue I have encountered with the online gambling platform Wild.io.

After signing up and playing a game on the platform, I won my bet and attempted to make a withdrawal. My withdrawal request was rejected, and I was informed that I needed to complete the KYC (Know Your Customer) verification process.

I promptly submitted the documents I had available. Shortly after, I received another message from the Wild.io team requesting additional documentation. These included:

The back of my national ID card, and

A photograph of myself holding the ID card alongside a paper displaying the word "Wild.io," my signature, and the current date.

I complied with their request and submitted all the required documents.

However, more than 24 hours have passed, and I have not received any response from Wild.io regarding the status of my verification or withdrawal. I have attempted to reach out multiple times via email and live chat, but unfortunately, I have received no response whatsoever.

While I genuinely appreciate the design and experience the website offers, this lack of communication and the delay in processing a simple KYC verification is highly unprofessional and unacceptable. I am deeply concerned about the transparency and responsiveness of their customer support.

I kindly request that AskGamblers assist in ensuring Wild.io honors my withdrawal request and communicates with me regarding the status of my KYC verification.

Thank you for your assistance.
staus Resolved
Wild.io Casino - Insufficient deposit instructions mistake

Hello, 1 week ago I started playing at wild.io casino and was trying to figure out fastest deposit options. I did BCH and DOGE desposits, they were too slow, so o proceeded with 1000 USD worth of ETH deposit from my Binance account.

I did deposit via pressing on QR code option and scanned QR with my Binance app, and not at any point I could've suspected that it would use wrong network.

Apparently, deep in Wild.io T&C there's a line mentioning that ETH must be sent via ERC20 network only, which is nowhere visible on the wallet deposit page. There are no any links to how to deposit section, nothing also mentioned in the small tooltip section there.

As result, I trusted that QR deposit address would be correct and trusted it , but since it was sending ETH from Binance, it autodetected it as BSC20 and tokens were sent via wrong network.

I contacted support, they opened an internal ticket 6080 and it's been a week without any progress whatsoever. Every time I contacted support, I get same "it's in progress" reply and that's it. According to Binance own guidelines, listed here: https://academy.binance.com/en/articles/how-to-recover-crypto-transferred-to-the-wrong-network-on-binance, it's same wallet address and recovery should either very easy (if wallet supports multi-network) or fairly easy (if not, just needed to export tokens using private key to a wallet supporting BSC20).

I understand that mistakes do happen, and that it's players responsibility to verify everything, but I must mention that lack of guidance in UI in the Wallet doesn't help to avoid such mistakes, especially when you result measures such as QR codes to provide mistake-free environment where you don't have to read all T&C before making a deposit.

It's significant amount nonetheless, which shod be fairly easy to recover, hence I raising the topic here for additional help and attention to speed it up.

staus Resolved
$1000
Wild.io Casino - Bonus expired 6 days earler

Hello

I deposited 202 USDT approx on 6th November AM. There was an issue with my account not showing the bonus so support had to keep telling me my wager left. In the evening of this day I had wagered over 60% with a balance of around 750 left (202 of this was my initial deposit).

I logged in on the 7th and the welcome bonus had disappeared from my account. The welcome bonus is valid for 7 days to be able to beat the wagering requirements as per their terms and conditions. I raised it on this date, and every time I email or ask them (I’ve asked every day for the last 5 days) and keep getting the same copy and paste response of roughly the below:

Thanks for your reply and for your continued patience.​

We truly understand how frustrating this situation must be for you, and we sincerely apologize for any inconvenience caused. Please be assured that your case is being actively handled by the appropriate team, and we are consistently pushing for updates to ensure progress.

The team is working hard to resolve the issue, and while we are unable to provide a specific timeline, we will notify you as soon as we have a meaningful update.​

We kindly ask for your understanding that frequent requests for updates do not speed up the process, as the team is already prioritizing your case. We can assure you that once there is new information, you will be promptly informed.

I constantly ask for a manager to contact me and get ignored. I’ve also asked why they can’t just adjust my balance but still keep getting ignored.

I’ve since wagered my initial deposit but I should still have around 550 in bonus funds but I keep getting fobbed off

I’ve no choice but to submit this complaint as it shouldn’t take this long to resolve

staus Resolved
$750

Complaint Statistics

Resolved 13
Avg. Amount $ 189
Avg. Complaint Duration 6 days
Avg. Response Time 1 day

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Player rating
9.6/10 234 reviews

Top reviews from our players

I like that they withdraw with Bitcoin because it's instant and the selection of slots is pretty awesome overall can't ask for a better online casino. I've been winning almost every time I've been on so try it out you won't be disappointed. There's not many casinos that withdraw with Bitcoin but I believe that option is crucial because we can withdraw quicker and that puts us less at risk to lose our money. I was a big fan of chumbo casino but because I don't have the option to withdraw instantly.

I don't like that they don't have my favorite slot which is Big Bass splash. Other than that I can't say that there's too many things I dislike about this casino.

Hi there, Thank you for your thoughtful feedback! We’re glad to hear you’re enjoying the quick withdrawals and our selection of slot games—it’s great to know the convenience and speed of crypto enhance your experience. And congratulations on your winning streak! We appreciate you sharing your game preferences as well. Our team is always working to provide a diverse and exciting game library, so feedback like yours is incredibly valuable. If there’s anything else we can assist you with, don’t hesitate to reach out. Warm regards, The Wild.io Team

user avatar

As a newcomer to the site, I started with the faucet and was pleasantly surprised. I was able to withdraw my winnings without any issues, even without making a deposit. So far, this site stands out for its fairness and great potential. Looking forward to seeing more!

Hello Leevineenberg, Thank you for sharing your experience! We're thrilled to read that your first experience went smoothly and that you were able to withdraw without any issues. We’re excited to have you with us and look forward to continuing to provide you with a great experience. If you ever have any questions or need assistance, don’t hesitate to reach out! Best regards, The Wild.io Team

user avatar

Wild.io is great about fast withdrawals! Takes around 30 mins start to finish to have your withdrawal in your wallet! They also have 0x playthrough on weekly and daily cashback when you reach a certain level of vip!!

Sometimes it takes customer service to get back to you or solve your issue! But they do eventually get back to you within a hour or 2 usually! But for the most part they do usually solve your issue or to the best that they can !

Hello Mandamg21, Thank you for your kind review! We're glad to hear you’ve had a great experience with our fast withdrawals and cashback rewards. It’s fantastic to see you appreciate those features! We apologize if there have been times when customer service took a bit longer to respond. We're always striving to improve and get back to our players as quickly as possible. Your patience means a lot, and we’re happy to know that we’ve been able to resolve your issues when they arise. Thanks for being part of our community, and we hope to keep delivering a smooth and enjoyable experience for you! Best regards, The Wild.io Team

user avatar

All starts with honesty, this casino delivers. Support is really A+. Deposits and withdraws are instant. After winning a large amount i made a withdraw that took some more time because they wanted to review. I understand, lots of casino's would take days, they did it in 4 hours, follow up with instant withdraw. Smooth. Also good rake back, cashback and bonuses in all types.

It would be nice to have a section for recent games played, and a section for favorite games, maybe its there but cant find it. And i miss out on my favorite game extra chilli.

Hello there, Thank you for sharing such a detailed and positive review! We’re so happy to hear that you’ve had a smooth experience with us, from our honest approach to fast withdrawals and top-notch support. It’s great to know that you're enjoying the rakeback, cashback, and bonuses as well! We also appreciate your feedback regarding the recent games played and favorite games sections — these features can be found inside the hamburger menu on the left side of the website under the names "Recently Played" and "Favorite Games". As for your favorite game, Extra Chilli, we’ll pass that along to our team to see if we can bring it to our platform. Thanks again for your kind words and valuable input. If you ever need assistance or have more suggestions, feel free to reach out. We’re here to make your experience even better! Best regards, The Wild.io Team

user avatar

Wild.io is a solid casino for crypto enthusiasts. Large selection of games and almost instant withdrawals with crypto. The only cons are not a very big amount of bonuses and promotions.

Hello there, Thank you for sharing your feedback! We're delighted to hear that you’re enjoying the variety of games and the speedy crypto withdrawals at Wild.io. We’re always working to enhance our offerings, and we appreciate your input regarding bonuses and promotions. Stay tuned, as we’re continuously adding new promotions and offers to keep things exciting for our players! Best regards, The Wild.io Team

user avatar

I absolutely love Wild.io - where do I even start?! I'm a frequent online gambler to multiple casinos & I make deposits pretty much daily! I love that my deposit posts to my balance immediately instead of having to wait! Their variety of games/providers is definitely a huge plus as well! Customer service is pretty quick with responses & resolving issues!

The only thing I dislike is how few VIP or loyalty bonuses you get. I know bonuses are based off your deposits & game play but even my other casinos at least do a loyalty/honor the players with NO DEPOSIT bonuses & I seriously appreciate/love that so much! It definitely says a lot about a casino when they also appreciate their players too!

Hello LX91BX, Thank you so much for taking the time to share your detailed feedback! We’re thrilled to hear that you love so many aspects of Wild.io, from the instant deposits to the wide variety of games and providers. We’re also glad that our customer service has met your expectations in terms of response time and issue resolution. We appreciate your honest feedback regarding the VIP and loyalty bonuses. We understand how important these are to our players, and your suggestion is valuable to us. While we do base our bonuses on the user's activity, we’re always looking for ways to improve and make our loyal players feel even more appreciated. Your feedback will certainly be taken into consideration as we work on enhancing our VIP and loyalty programs. Thank you for being a part of the Wild.io community, and for your continued support. If you have any other suggestions or need assistance, please don’t hesitate to reach out. Best regards, The Wild.io Team

user avatar

The process of redemption is very simple and easy if you have a crypto account/wallet. I was able to get my winnings after 15mins. The customer support is also very helpful and accommodating.

Hello Cyan84, Thank you for sharing your experience with us! We're thrilled to hear that you have found our withdrawal process easy and fast. It's also great to know that our customer support team was helpful and welcoming. We appreciate your kind words and are delighted to have you as part of the Wild.io community. If you ever need assistance or have any suggestions, please feel free to reach out. Best regards, The Wild.io Team

user avatar

Best website ever I love this website I got my money and had no problem with my account this website has better than any other I have ever had please suggest as ur finally game

I love this website I got my money and had no problem with my account this website is better then any other I have ever had please suggest as ur finally a game

Hello Dopefeenmob, Thank you for your enthusiastic review! We're thrilled to hear that you've had such a positive experience with Wild.io and that everything went smoothly with your account and withdrawals. It's great to know that you consider our website the best you've ever used. We hope you continue to enjoy your time with us! Best regards, The Wild.io Team

user avatar

Because of very fast pay and cryptocurrency casino and many slots games, poker, and the most important point is no KYC for withdrawals and very different bonuses

Hello Makiabadi, Thank you for sharing your positive experience with Wild.io! We're glad to hear that you appreciate our fast payouts, variety of slots and poker games. We strive to provide a seamless and enjoyable experience for all our players. If you or anyone else has questions or needs assistance, feel free to reach out. We're here to help! Best regards, The Wild.io Team

user avatar

Game selection is great, all is the providers you’d expect from any of the top casinos. Transactions are seamless, withdrawals are quick. (Within a few minutes) and they’re super is available and responds promptly 24/7

Bonuses are kind of a joke. Anyone on here saying other wise clearly doesn’t have a ton of experience with online casinos. If you’re like me, depositing thousands of dollars every month and spinning with high stakes then I’m sure you’d like to feel appreciated. While pretty much all casinos “free spins” are on the smallest denomination possible, some of the industry leading casinos offer daily free spins up to 200 per day. Some others offer up to a max of about 200 once a week. Where as wild.io I’m currently getting 75 free spins as my MONTHLY bonus and I’m pretty high up on their VIP ladder. Kinda weak to drop 10k in a month and have my monthly be $5.42 w/ a 40x play through. Also, their support is quick to respond but don’t expect to get very far with them. Most responses are generic scripted responses and don’t usually offer any kind of real help.

Hello Agogetum, Thank you for sharing your detailed feedback. We're glad to hear that you appreciate our game selection, seamless transactions, and quick withdrawals. It's important to us that our platform offers a wide range of top providers and that our transactions are smooth and efficient. We also appreciate your honest feedback regarding our bonuses and support. We understand your concerns, especially as a high-stakes player. Your perspective is invaluable, and we'll take your comments into consideration as we work to improve our offerings and better reward our loyal players. We apologize if our support team's responses have felt generic. We'll review this to ensure that our responses are more personalized and helpful in addressing specific concerns. Thank you for being a part of the Wild.io community, and we look forward to providing you with an even better experience in the future. If you have any other suggestions or need assistance, please don't hesitate to reach out. Best regards, The Wild.io Team

user avatar

Wild.io Casino News

Read all news about Wild.io Casino, check for updates and stay tuned for exclusive bonuses.

Happy Easter! Join the AskGamblers Team in the Golden Egg Hunt!
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