Page 4 – Player Reviews for Wazamba Casino
100% up to 2000 BRL + 200 Free Spins + 1 Bonus Crab
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Dear Player, Thank you for your feedback! We are trying to improve every day in terms of both the service and the quality we provide! We would like to point out that if a player carries out the fast withdrawal in the correct way, it gets processed instantly, as it is stated. Could you provide us with your log in so our Financial Department can check why your withdrawal was not carried out as a fast withdrawal is and so they can send you additional instructions if needed. Also, no matter if a player requests a fast or a regular withdrawal, the initial withdrawal limit is 500 EUR per 24 hours, as stated in our Terms&Conditions on our website. After increasing their VIP status, the withdrawal limit of a player, again both for fast and for regular withdrawals, can go up to 1 500 EUR per day. Once, again, please provide us with your log in, we want to help you out and see why you did not manage to withdraw your funds via our fast withdrawal option. Best wishes, Wazamba.com
Great selection of games. Good bonuses/loyalty reward program - Decent value. Also a great weekly / monthly races & tournaments. Wazamba also features sistercasino: Boaboa.com.
Unfortunately, the pros don't matter much due to their absurdly low withdrawal limits (500€/24) and equally absurd processing time (3 business days). My last withdrawal at Boaboa took almost 3 full weeks to fully process. And it would have been closer to a month if I hadn't reversed some 1000€ of the pending withdrawals and lost it. And that's exactly how they operate. They will retain your balance / winnings for as long as possible just to see you reverse and lose most, or all it back. Disgraceful. So unless you are a penny player, don't park your money here!
Dear Jonas, We would like to thank you for your feedback. We are always striving to improve our service and we appreciate that our customers share their opinion of our website! First, let us kindly point out that BoaBoa is a separate project from Wazamba and any issues related to BoaBoa may be resolved by contacting them. Next, about our withdraw limits: it is a fact that the initial withdrawal limit of a player is 500 EUR per 24 business hours, however, one can increase it up to 1 500 EUR per 24 hours by improving their VIP status and thus also gaining the privilige of having their own VIP manager who helps out in faster withdrawal processing as well as in receiving exclusive bonus deals. Furthermore, about our withdrawal processing procedure: you have had one withdrawal on Wazamba in the amount of 500 EUR. It was requested on Saturday, November 23. and it was paid on Monday, November 25. A withdrawal request is finalized in up to 24 business hours, or 3 working days to be exact. In your case, you did not have to wait so long as we paid it on Monday already. Thank you once again for sharing your feedback with us! Feel free to get in touch with us at [email protected] or on our Live Chat in case you have any further questions! Best regards, Wazamba.com Team
The casino is well designed and the loyalty program with the coins and the achievements you can play through is well made. And there are a lot of providers and almost any game you might need.
First of all I have to say, that this was the last time, I ever rely on informations about a casino displayed at askgamblers. Sometimes some really important details are missing, and sometimes this info simply is wrong.
I deposited twice at wazamba, first deposit was lost but with the second one I won big. From 30 Euros to 3.8k in short time. It was my lucky day -until I tried to withdraw a part of that money.
- Withdrawal limit 10k/month might be right, but wouldn't it be more important to mention the limit of 500 Euro per day? That's ridiculous, sorry nothing else.
- Pending time 0-24 hours? Don't know what universe this is made for, for me the announced pending time was three days! But not enough, five (5!!!!!) days after withdrawal I received an email, that my withdrawal was cancelled, because of (not further explained) 'technical problems' WTF?!?
So I made another withdrawal the same day, which finally was processed another four (4!!!!!) days later.
So in the end the withdrawal of 500 Euros took me around 10 days. Within that time almost any player would have been able to lose the other 3.3k of his winnings. I did that for sure. So I had 500 Euro paid out, but the feeling I lost a lot of money because of a casino, that isn't really willing to pay this money...
Dear Tim, Thank you for writing a review. We appreciate it every time we have feedback for our services from our clients! We would like to point out that our whole withdrawal procedure's rules are stated in our Terms&Conditions including our monthly withdrawal limits and our daily withdrawal limits, which both vary depending on the VIP status of a player, as well as our withdrawal processing time- 3 working days, or 24 working hours. About your 480 EUR withdrawal: it took 5 days for it, 2 of which were not working days, to be updated the first time you requested it. It was requested on Thursday, October 31, and cancelled on Monday, November 4. Because of the technical problems we were experiencing with Trustly at the moment, we could not pay it and it got cancelled. We asked you to request the withdrawal once again and we carried it out as soon as our issues with Trustly were over, which happened within 4 working days from the time you requested it. We are really sorry that you happened to be in such a situation, however we guarantee that we did all possible to credit you your winnings, which we did. We are constantly working on improving our Financial Department's performance and our payment systems' services. Thank you once again for sharing your feedback with us! Feel free to get in touch with us at [email protected] or on our Live Chat in case you have any further questions! Best regards, Wazamba.com Team
There is an idea to the casino design, thats nice. They also have many paying options that I can pick from. So money for game is easy to put in casino.
But the design IS VERY CONFUSING. On the web, there is games, bonuss, notifs and the casino menu. They use more colors on page and the games have many colors too. And the site loads slow too, maybe cause of too much graphics?
The games are working good, sometimes you lose, sometimes you win, the interface is user friendly and there are lots of bonuses. The customer service works ok but there can be improvements to it.
The verification takes so long, they said that takes 3 days which is a lie, the financial department is asking everyday just for one document, they don't have a list of them, and if you reply to them the financial department all you get is a automated email.
Great selection of games, fast payouts, awesome online support who genuinely care about resolving your issue as quick as possible. Their website is super easy to use/navigate, the sign up process is fast, they send out great bonuses :)
Nothing really, so far, so good. I have had a few issues with bonus codes but, customer support helped out straight away. Besides this, everything is great.
There are lots of slot games that I played here. It is a very decent site, no nonsensical pop-ups or adds or any of some sort. They give the best service for me. I didn’t have problems with the deposits because they offer a wide range of options that I can use wherever I am. The live chat support is very reliable too.
If you play with a bonus, there will be a maximum withdraw,
Good luck
They have a good set of games since they are supplied by a lot of developers. I got decent wins after playing some of their slot games. The site also looks lively which adds fun when playing. I like the theme that they’re using for their site.
They are always delayed on asking my questions when I need help. I hope they are alert when responding to players when they need help or assistance. Some games are also slow when loading so I tend to exit and go into another game.
Dear valued customer, Thank you for taking your time to review our website! We value every opinion. Could you tell us your username on the project, please? It will help us to help you with your question and to provide exact information. Also, we will be glad if you can specify what exactly happened while you were playing? Looking forward to hearing from you! Kind regards, Wazamba.com Administration
Placed 6th in tournament, never got a straight answer why I didn’t receive any winnings. Customer service absolutely of zero help. No explanation even when I asked them to close my account because of this problem. Very disappointed with this casino.
Dear valued customer, Thank you for taking time to review our website! First of all, we want to apologize for waiting for the reply regarding your case. We have double-checked all the tournaments with the relevant department and would like to tell you that you were right in that situation. We are sorry for this case, but we want to kindly tell you, that in order to receive your tournament prize you need to reopen your account with the email to our Support team and the prize will be waiting for you at your account! We hope this situation will never repeat again, from our side we will do all the possible measures. Should you have any additional questions or concerns, do not hesitate to contact our Support team, please. Best regards, Wazamba.com Administration
Best new casino with great selection of games and great bonuses. Live chat is also 24/7 which is awesome. The minimum deposit is only 10 which is great. Site looks very inviting and friendly to use.
Cant play in my currency which isn't great coz euro is practically twice my currency. bonuses also require a minimum of 20 deposit to claim which is a bit high for low rollers like myself
Best of casino online :) without enemy! With any problem everybody can enjoy and make money. I won and welcome other to win with me.
Great casino, big selection of providers and bonus offers for all players. Helpful support agents. Fun loyality program with coin system which can be used to buy extra spins or bonus money.
It's new, but it looks like a good Casino. Colorful, nice nad Easy interface. Many slotts, quick withdrawals, attractive bonuses. Very helpful support.
Fairly good casino. Bright, colorful.
A huge plus for quick withdrawals and small minimum deposits. Support is always very quick to answer and solve problems.
Very interesting looking casino. I'd like to test. Solvent. Nice interface. The number of so many attractive slots game from all good known providers. The graphic design of this casino's website also looks very satisfying.
Fairly good casino. Bright, colorful. A huge plus for quick withdrawals and small minimum deposits. Support is always very quick to answer and solve problems.
Fairly good casino. Bright, colorful. A huge plus for quick withdrawals and small minimum deposits. Support is always very quick to answer and solve problems.
Best Casino ever good money like almost everything here in Wazamba Casino. It's my choice from the top of the lists in my favorite online casinos websites. The number of so many attractive slots game from all good knowed providers.The graphic design of this casino's website also looks very satisfying.
One thing that for me look not that good as the rest of Wazamba casino organization is touch with LC support. They are not always on the time for help to solve the issues just in quickest ways by live chat. It's disappointing if you think about all others good casinos where contact with customer is much more important. Maybe its because of higher movements of players this days but thats the only one thing what i would like to get change here :)
I like almost everything here in Wazamba Casino. Its my choose from the top of the lists in my favorite online casinos websites. The number of so many attractive slots game from all good known providers. The graphic design of this casino's website also looks very satisfying and pleasant. I recommend everyone.
Very good casino. It has plenty of games and the withdrawals are fast. I won some decent money recently and money was in my account within 2 days max. Live-chat support is also very helpful!
Sometimes a few games can be slow to load and that can make me a bit nervous but I guess it is not that bad since the winnings are very very good. So, who cares.
Interesting casino, many games to choose from many providers, and the intriguing look of the website :) I'd also be nominated for the best casino tournament 2019 but I don't have that option so I'm probably late.
Very good casino. Best New Casino 2019 I like everything. Got my moneys immediately with trustly. Best casino, good selection of slots providers.
Good games and payment options. Easy to use. Live chat available. Finnish language option. Nice colorful view and pretty simple to use. Promotions etc showing.
Best New Casino 2019 I like everything. Best casino, good selection of slots providers and fast withdrawals. It feels good, very good indeed!!!!!!!!!!!!!!
Very nice casino. Lot’s of very nice games. Deposit and withdraw is fast and easy. Customer service is fast and friendly. Easy and simple casino. I recommend all of you.
Best New Casino 2019 I like everything. Plenty of games, There are many service providers to choose from, not bad design, good first deposit bonus. Fast customer service.
I haven't come across any dislikes yet... touch wood...for future references due to any unfortunate mishaps or obstacles that might arise I plan to stay in full communication with all support advisers...if need be thankyou.
Best New Casino 2019 I like everything. Best casino, good selection of slots providers and fast withdrawals. It feels good, very good indeed... I gotta say - I think I may have just found my new online home away from home.
Wazamba is a great casino with a good chat, they pay out quickly, there are a lot of slots, in general, I recommend the casino is excellent and noteworthy.
Fairly good casino. Bright, colorful. A huge plus for quick withdrawals and small minimum deposits. Support is always very quick to answer and solve problems.
There are practically no cons. everything suited me. Of course, I would like more providers, but I think they will appear over time. From myself I want to say thank you very much to the casino for not letting you bother
Compare Wazamba Casino to Other Casinos
Design, easy to deposit. I don't have anything more positive to say if I compare this site to other sites, they don't have anything better than design what other casinos have.
Lying on front page "fast withdrawals" you can only withdraw max amount of 500€ per day so If you win 2000€ you can withdraw them in 4 days not faster, then it takes 3 days more them to "accept" the withdraw. They don't need to accept anything when you log in with bank, you are already fully identified by your bank so you could get your money in 5mins without problem in other casinos. That's just a scam site don't play there.
Scamming players, low amount of games, slow withdrawals, cancelling withdrawals with lie reason.