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Page 2 – Player Reviews for Wazamba Casino

Wazamba Casino
Welcome Bonus

100% up to 2000 BRL + 200 Free Spins + 1 Bonus Crab

Our Rating CasinoRank
6/10
CasinoRank
Player Rating 275 reviews
7.9/10
275 reviews
Complaint Response 78 complaints
2 days avg. 78 complaints

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Player Rating
7.9/10 ● 275 reviews

Top Reviews From Our Players

Wazamba is one of my top gambling sites. There is a variety of available slots, withdrawals are quite easy and fast. Customer service is very helpful. Overall experience is great.

The site looks nice. But that is almost all that is good on this site. Live chat is available 24/ 7, and they have good selection of slots an sportsbook to play.

The promotions are not fair. It is not what they say that it is.
Almost impossible to verify the account. When I send them docs, there is always something new that they want.

At the moment, Wazamba is my first choice to play. There is a great number of slots, and new ones every now and then. The special features like coins, avatars, and achievements make it an interesting experience. I also trust they are reliable, given my estimated RTP over the last few months.

This casino looks really nice. I live design. Many of slots. Many payment options. Nice contact with support.
This is what I'm looking for in casinos.
Also, there is a bookmaker.
D

Could be more withdrawal options and also crypto and could be faster.
Not enough no deposit spins offers or for loyalty to players.
The Mobile version works a little bit too slow.

Wazamba Casino I joined many years ago, part of the Araxio Development Group of Casinos. I remember there was a time that many casinos just suddenly opened in this group, and I signed up and claim bonuses at most of them since they all are offering 100/200% plus another 200 free spins.

The home page is very colorful almost like a Brazilian/tropical colorful theme. You will see the welcome offer, as well as accolades they received over the years, and all of them are from the AskGamblers awards.

Gaming selection you will never run out of options, they have most probably over 4000 games. Slots and Live casino for those who like to sit at the table etc. I see they also have a sportsbook for those who like to bet on soccer, I mean we have many soccer fans right? Especially Europe!

The welcome offer is a very good 100% bonus and 200 free spins. The spins are split over 10 days and each day if you manage to complete wagering you can win up to 100 euros or whatever currency you are playing in. I used to hate the 20 spins per day, but I got some good luck recently of winning on some batches of spins. The only downside of this is the wagering.

Wagering is a bit on the high side, but these days most casinos have the same thing in place. High wagering on both deposit and bonus amount.

Live chat seems to be around 24 hours, so you will always have someone to talk to, however, at times you wait slightly longer.

The casino has most things every player would like even withdrawals within 24 hours, but 500 euro per day limits is what would put off many players. Who knows, maybe they aim to target low rollers. If they can increase daily limits without the interference of VIPs, they might get more customers to play here.

The website navigation, slot machines selection and functionality are all top-notch. I was heavily considering adopting them as my new go-to casino website until I experienced the problems I've lined out below.

I dislike the depositing methods and the long withdraws. Hopefully they change it a little bit, I also don't like the wager rules of the bonuses - it's simply too much.

Best Casino 2021! Good range of games, plus excellent customer service! Quick withdrawals without any issues. Free Games and bonuses. Safe & secure. The live chat is available around the clock and is also very courteous and friendly. casino namber 1 in Poland !!

Support in many languages, many Games available. Good VIP Bonuses, good loyalty systems. Many payment providers. Once a withdrawal is approved(3 Days waiting time!) and the user is verified (horrible experience) it's an instant bank transfer.

Low daily withdrawal limits, 3 Days waiting time for withdrawal where it's easy to delete that withdrawal request. Verification is pure horror. I was verified in March and got my money. Now 5 months later I have to do it all again. Waiting for over a week now. No way for player protection, not possible to set a limit.

Best Casino 2020! Good range of games, plus excellent customer service! Quick withdrawals without any issues. Free Games and bonuses. Safe & secure. The live chat is available around the clock and is also very courteous and friendly.

Best Casino 2020! Good range of games, plus excellent customer service! Quick withdrawals without any issues. Definitely would recommend this casino to everyone!
Their UI is really good and achievement system is nice. The masks collection as well.
I really wanted to collect all the masks and try to get all the achievements.

The UI is really good and achievement system is nice. The masks collection as well.
I really wanted to collect all the masks and try to get all the achievements. However, in order to get one of their achievements, you need to make a withdrawal. This is where the problem begins!
My 2 stars are for UI and user progress system. Apart from that other casinos provide much smoother and better experiences.

The verification system is extremely poor, hectic & frustrating. They ask you for one proof after another and in formats other that what you send them. For example, PDF - not accepted. transparent(PNG) - not accepted etc.
Plus they keep asking you for more documents other than what they requested in their first email. For example, they will send you an email requesting A,B,C & D document. When you share it, they will also ask for E along with a screenshot from F with VPN turned off etc. etc. and other such unreasonable requests.

All this and more for withdrwal amount of meger $20 & achievement coin. This seemed too lame to me. In spite of that, I did send them documents which they requested in first email and in the format they required. But at some point, I got tired of the ping pong and it just pissed me off.
That is the reason I do not recommend this website . Araxio Development N.V needs to focus harder on making customer experiences smoother, faster and unhectic. Until then, I do not recommend this website to anyone.

Free Games and bonuses. Safe & secure. The live chat is available around the clock and is also very courteous and friendly. More Games and the verification went smoothly and quickly. Good casino, a large selection of games but you have high deposits and no cash backup every week. Maybe you'd think about cashback every week or monthly.

Best Casino 2020! Good range of games, plus excellent customer service! Quick withdrawals without any issues. Definitely would recommend this casino to everyone!

Fred Games and bonus. Safe & secure. The live chat is available around the clock and is also very courteous and and friendly. More Games and the verification went smoothly and quickly.

The negative is the elaborate verification process, which is unfortunately designed in this way for almost every online casino. As a result, the first payout is very delayed.

Good casino, a large selection of games but you have high deposits and no cash backup every week. Maybe you'd think about cashback every week or monthly.

Good casino, a large selection of games, it's just a pity that such a high minimum deposit, but generally it's a good casino, I could use some cashback.

Great fast and Good for everybody who likes Casino online. Stable server, many payments methods. 10/10 best online Casino. I tried many others but only that one is that Good.

Best Casino 2020! Good range of games, plus excellent customer service! Quick withdrawals without any issues. Definitely would recommend this casino to everyone!

Safe & Secure - Keep your personal and financial information secure for you to enjoy.
Customer Support - Provide support for players if they can run into any problems or any problems.
Bonuses & Promotions - Provides steady free cash flow and crypto games so you can enjoy playing cards for longer.

Lots of top performing software providers
Live chat is open 24/7
Mobile friendly design
User-friendly filters in the casino lobby
Huge collection of games.
Great support, most of the times fast and accurate.

Congratulations on being one of the best casino where I have played, amazing opportunity. Wazamba Casino has been improving and growing over time to be the best casino, and this must be for a long time. Thanks for all your attention.

Fred Games and bonus. Safe & secure. The live chat is available around the clock and is also very courteous and and friendly. More Games and the verification went smoothly and quickly.

Nothing negative to report yet Except that I haven't won anything yet, but that's probably not because of the casino but rather because I wasn't lucky.

Wazamba is a top online game library, with a wide range of slots and jackpot games. The customer service is always friendly and eager to provide quick help, and I also find the website design unbeatable.

The negative is the elaborate verification process, which is unfortunately designed in this way for almost every online casino. As a result, the first payout is very delayed

Safe & Secure - Keep your personal and financial information secure for you to enjoy.
Customer Support - Provide support for players if they can run into any problems or any problems.
Bonuses & Promotions - Provides steady free cash flow and crypto games so you can enjoy playing cards for longer.

Congratulations for being one of the best casino where I have played, amazing opportunity.
Wazamba Casino has been improving and growing over time to be the best casino, and this must be for a long time.
Thanks for all your attentions.

Best Casino 2020! Good range of games, plus excellent customer service! Quick withdrawals without any issues. Definitely would recommend this casino to everyone!

I like this casino, very good games and service. The VIP program is cool. I like the bonuses and free games. The withdrawal is fast and it is no problem wagering. YouTube verification tour documents.

Dear Player, thank you for time taken to provide the feedback about our casino. We’re glad to hear that you enjoyed our website and that we were able to meet your expectations. Good luck to you! Best regards, Wazamba

user avatar

Best Casino 2020
They often send a bonus to an email without a deposit since you haven't deposited for a long time. A lot of slots, rather quick withdrawals, overwhelmed and helpful customer service in the chat.

Dear Player, thank you for the great review! We really appreciate you taking the time out to share your experience with us. We wish you good luck in our casino! Best regards, Wazamba

user avatar

I am very pleased with this casino and I recommend it to everyone. A lot of different game developers and a lot of interesting promotions and bonuses. The VIP program is helpful after all, we play for fun.

From what I can say bad about this casino there are not enough no deposit bonuses and there should be some more which would increase the number of people playing because it encourages you to come back.

Dear valued Player, We would like to thank you for the time taken to provide feedback about our casino as we value each opinion and do everything possible to improve our services even more. We wish you to enjoy the fruitful game in our casino! Best regards, Wazamba

user avatar

The amount of games and providers they offer is really great. The games are working fine and there is no delay in playing.
The customer service is mostly quick in responding. Sometimes it takes longer than usually.
The offered bonus for new comers is also a good one.

The identification process is kind of nightmare. Usually you do a withdraw, then they cancel it and request documents. If one of the requested documents are not 100% in the way they requested it, you have to wait to the next day because they only work once a day on the documents I have sent. If the identification process was done, you can withdraw max. 500 EUR per day. The next withdraw is allowed to be done exactly 24 hours later.

I requested my first withdraw on March 20th. At the same time I sent my documents for the identification process to the customer service due to the reviews I read. Therefore on March 24th I was finally identified. Since then I got the first week only 3 withdrawals. Reason for this is, that the finance department planed it this way. Not really an explanation why this was done this way.

This week I got only one withdrawal. In total I was waiting for 6 withdrawals. The other two open withdawals have been cancelled without any notification about it. As I asked the customer service what happened, they told me they are improving there systems and I have to request once again my two open withdrawals.

What should I say?
I like playing at the casinos offered games.

What I do not like is:

- the identification process is not state of the art
- to withdrawal money because the restriction of 500 EUR by day,
- they start working on withdrawal after an waiting time of 3 days
- they cancel withdrawals without telling it
- there is no possibility to set a restriction for gambling

Hopefully this review helps other gamblers to avoid disagreements and trouble.

Dear Player, We would like to thank you for the review! We are sorry to hear that you are dissatisfied. We appreciate your feedback and we can re-assure you that we are working on improving our withdrawal payout time and our account verification flow. Our customers’ satisfaction is our number one priority and we will do our best not to let you down again in the future! Stay tuned for more from us! Best regards, Wazamba.com

user avatar

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