Verde Casino
- 24/7 live chat
- Multilingual customer support agents
- More than 2000 games
- Delayed withdrawals on large amounts
Editor’s View
Verde Casino has a great layout that makes it easy for users to navigate the page and enjoy their favourite games. The games are grouped in different categories, and you can also use the search button to find what you need.
From the header, you can access promotions or check the latest tournaments. The casino also has a developed loyalty program. Links in the footer lead to providers and other useful pages that can help you gain more information about the casino.
General Information About Verde Casino
Verde Casino is an online casino fully licensed and regulated by the Government of Curacao. It offers a fantastic range of games which we will discuss further down. They can be enjoyed through your favourite web browsers, or head to their mobile casino for more seamless action.
As it is one of our latest online casinos, you may not see any Verde player reviews. Feel free to write your own once you have given them a go, or visit our forum to start a discussion there.
To ensure you have as much information as possible, our online casino review is about to cover the essential topics so that you can register with confidence.
Payment Information and Options at Verde Casino
Unfortunately, there is no payment page for unregistered users. You will need to register an account to gain access to the cashier. However, we have listed the payment methods above to make it easier for you. Please note that some of them are country-specific.
Regarding minimum and maximum payment limits, these are visible when you open the cashier, as are any fees (if applicable).
If your withdrawals exceed $1000, the casino's player identification procedure will be carried out. You will need to send verification documents before the withdrawal can be approved. Once you have completed the KYC checks, the casino will process your withdrawal as soon as possible. The casinos' terms and conditions state that withdrawal requests under €500 could be approved within 12 hours but not exceeding 2 working days.
Withdrawal requests up to €5000 could take up to 48 hours but not exceeding 5 working days, and requests up to €30,000 could take up to 96 hours but not exceeding 14 working days. These timeframes do not include weekends, and the time it takes to arrive in your chosen account depends on the payment provider.
Customer Support at Verde Casino
If you need help and assistance, you can launch the casino's live chat feature. Initially, you will be greeted with a list of frequently asked questions (there is no separate FAQ section). You can select any questions if they apply to you or click Open Chat to initiate a conversation with a live chat agent.
Once you have entered your question, you will be transferred to the next available agent. We were transferred immediately and spoke to a friendly support representative. The live chat feature is available 24/7, and agents can assist in English, German, Polish, Japanese, Portuguese, Spanish, and Russian.
The casino does not specify any other ways to contact someone, but we've found their support email in Terms and Conditions, which can be an alternative if the agents don't respond.
Games at Verde Casino
The casino is home to more than 2000 casino games powered by more than 20 internationally recognised software providers. From the latest online slots to the most immersive live casino games.
The game hall has plenty of game categories, so you can quickly jump to your favourite game types. If you like certain types of providers, you can use the drop-down menu to list them. You can select individual providers or type their names into the search bar. This feature allows you to jump to your favourite games more quickly. Alternatively, you can type in the name of the game you want to play into the search engine.
If you can’t decide which game to play, try the casinos I’m Feeling Lucky feature, and the casino can pick a game randomly.
The casino is also home to the latest and most popular live casino games. You’ll find games from multiple providers, including Pragmatic Play Live and Evolution Gaming.
Verde Casino's Commitment to Responsible Gambling
To assist you in responsible gambling, you can access limits on your account that can be set in the “Responsible Gambling” section of your profile or by contacting Live Support. We have listed the tools available above.
If you want to self-exclude, you can contact the casino, which is trained to help. After you deactivate your account, you will not be able to log in, open a new account or withdraw money.
Unfortunately, there is no responsible gambling tab on the casinos' website, and no further information is available regarding it in their terms and conditions.
Final Verdict on Verde Casino
If you decide to join Verde Casino, you can claim the welcome bonus package of up to €1,200 with the addition of 220 Free Spins. The welcome bonus is available at the time of writing, and it’s divided into 4 deposits, but we recommend you check out bonus terms and conditions before you start playing.
Start off by trying out video slots such as Queen of Fire or Book of Ra Deluxe, or join one of the tournaments to win generous prizes. Pragmatic Play Live and Evolution Gaming provide live casino games, so you get the best.
If you need help, you can use the 24/7 live chat or email the casino. However, you should be aware that withdrawals could be delayed, especially if you are withdrawing large amounts. The casino doesn’t have many responsible gambling tools, and even self-exclusion goes through casino support.
Recommended by experts
Player Reviews
Verde have been generous in cashbacks when have asked. They offer great bonuses. I have had a successful withdrawal from Verde so no complaints in that area. Also thanks Rey for your help in chat support you dealt with my matter even tho I was difficult to deal with.
Very small max cash outs with bonus. Verification process is slow. And very difficult wanting so many documents. Although I did recieve my withdrawal without full verification so that's a good thing
I won 10,000€ over a period of one month. I have done all the verification and have not received any response until payment. Now they have blocked my account. I email every day and have not received any response. But to identify me they emailed me every day. I want a clear answer so that I know what to do.
The beginning was promising. It played very well. Problems arose when I ordered a withdrawal. After a few days, the money was stolen and my account was blocked. I was only paid a deposit. I do not recommend this company.
I register, bet some good bets, won from 500euro to 1500euro, than my bet limits turned to like 10-20eur per bet, some games only 1euro bet was maximum...
Then started to play online casino, winning again till 3000euro and my account was blocked.. cant get my money back. support told that I have break the rules - bet more bets on one event to avoid limits.. yes, I bet 3 bets by 10-20 euros.. but they just stole my 3000euros..
Same experience with the other reviewers. I would stay away from this casino so many better ones.
To choose from without the risk. I tried to make a withdrawal and my account just got blocked without any explanation or anything.
Read the reviews and you will see that many people have the same complaint the kyc procedure is terrible and then they block you. Not worth it many other safer options.
SCAM!!!
Do not play in this casino. I tried to verify my account, they ask me to put deposit information via bank transfer and it always get rejected! I also put other deposit via bank card hoping they would give me my money...nothing..again rejected. It's the 7th time I gave them my correct information, they always send me the same email. It's the first time I seen a such casino where customer service don't know anything and can't help me with my problem. I made 40 eur deposit and wanted to withdraw 210. No point.
This casino has good customer support, but the rules here are completely off. I have nothing positive to say about this casino; they are the worst and scammers. I deeply regret depositing money here; I can't even withdraw it anymore. It was a big mistake not to heed the reviews – they already mentioned that they don't pay out and come up with all sorts of excuses, just wasting time. I strongly advise against playing here under any circumstances.
This casino is a complete mess, the first and the biggest drawback is the payout. Initially, they mentioned that I need to undergo KYC verification, I completed it, then contacted support and asked how long it would take to receive my payment. The response was 2-3 days. Later, they emailed me this: "Your withdrawal of 283.05 EUR has the status 'Incomplete.' The status 'Incomplete' means that your withdrawal has not been processed yet by our financial department. Funds will remain in your account until they are fully verified and processed by our financial department. According to the site's rules, if your withdrawal amount, including the current account balance and lifetime withdrawals, is more than 20 times the amount of your deposits, your withdrawal will be processed within 30 days." In my opinion, this is not acceptable at all. Such information was not provided initially! My experience with this casino is bad, so I DO NOT RECOMMEND YOU TO PLAY HERE, AND MOST IMPORTANTLY, DO NOT DEPOSIT YOUR MONEY!!!
Interface of verde casino is good. They have all leading providers. Support is very good and respond quickly. Also they have very good bonus offer but bonus has Max win clauses.
Casino use delaying tactics for KYC and withdrawals. Also the RTP while playing slots feels very Low.
I submitted KYC documents but there is no reply for days when I contacted support then they cancelled my KYC demanding Utility Bill which I already submitted.
It's 1 month old electricity bill in pdf format and fulfill there all requirements but they rejected it and my KYC pending for 5 days in-between I loose my patience and loose all my winnings.
Very bad experience at Verde Casino. Plz guys play at your own risk and always research on AskGamblers about casino before depositing on any casinos.
Very a great online casino, with fast withdrawals, many game providers, a nice web design, No delaying tactics for payouts, and friendly chat support in English and German language...
I have nothing negative to say about "VerdeCasino". :-)
... except that the website lags from time to time...
Great casino! Everything works well. The rules are clean and clear. Just deposit money and win! The ability to withdraw to the card is great because the money is in the account in a few minutes. The best online casino for me.
Verde casino is one of my favorite casinos. There are many suppliers and very large selection of games. There is always someone active in the chat. Different types of tournaments and most importantly, there are payment methods that I prefer.
Long account verification process. The casino does not offer free bonuses, unless it is worse for registration later, despite the high loyalty status.
I've been registered for 5 years and have never had any problems. I like to play slots here but also poker tournaments which I particularly like!!! Site design and game selection are also huge. Support is helpful and friendly. I have never had any problems with withdrawals. Overall I am very satisfied!! Highly recommended!!
Verde Casino is one of my favorite casinos because it has everything to offer... Lots of providers with games and lots of payment methods. And the support is awesome and very nice!
There is actually hardly anything negative to say about Verde Casino. 1 thing to complain about. The 1st payment is a long time coming. But otherwise everything is very well organized and fair.
Operative round-the-clock support, respond instantly! Generous bonuses that can really win back. Withdrawals are instant compared to other casinos. Net ten.
Verde Casino is one of the most accessible crypto casinos I’ve seen. It has a lot of restrictions but they’re not completely banned in those countries so I can play on them even when I’m traveling across the globe.
Verde Casino is a hybrid casino so there are fiat payment methods. That means I’m still obligated to answer a KYC protocol. It’s really not that big a deal but it is discomforting to give my personal info like this.
Great Casino! A huge selection of games, a lot of deposit and withdrawal methods so that everyone will find the right one for themselves. A big plus for a visually nice page. Fast connection to live chat, I recommend Verde Casino keep it up.
Verde Casino: 120% up to 3000 NOK + 50 Free Spins, 1st Deposit Bonus
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Verde Casino Bonuses
Verde Casino: 50 Free Spins upon Verification, No Deposit Bonus
Not much to say as i couldnt play with them and they did nor help me with the problem at all. So i cant say anything nice sorry. Would have loves to plah
They are dishonest. I deposited and they took my money. Their system wouldnt accept my phone number andi i could’nt play but they wouldn’t give my deposit back even though it wasn’t my fault. Very bad customer service who just tried to prolong the situation. I stayed over 1,5 h at the chat and no result. So they just took my deposit