VegasGems Casino
- No purchase necessary
- Exclusive offer for AskGamblers players
- 24/7 verification
- Slow customer support response
Editor's View
VegasGems Casino ticks most boxes of a modern social casino with a sweeps element. Plenty of online slots will keep you entertained, but fingers crossed, you don't need to contact the support team, as you may wait for a reply for hours.
General Information About VegasGems Casino
VegasGems Casino is a sweepstakes casino with a double virtual coins system. It is available only in the US in selected states, and players who wish to register must be at least 18. At the time of writing, the online casino was restricted in Washington State, Michigan, Nevada, and Idaho.
The casino is primarily available in English and across both web and mobile platforms, which is especially handy if you prefer the best mobile casinos. We've fully reviewed the site so that you can also check the casino rating and player reviews and see if any complaints were filed against it.
How Does VegasGems Casino Work?
As is typical at sweepstakes casinos, no purchase is required to play. However, apart from this social element, VegasGems offers the option to purchase coins of both kinds: free-play currency called "Shards" and sweeps coins dubbed "Gems."
Upon sign-up, you will be offered up to 1,000 Shards, aka Gold Coins, if you complete all of the possible tasks. Also, with this bonus package, you will become eligible for 50% off your first package purchase. If you wish to keep the whole feat moneyless, you can continue collecting Shards via different promotional campaigns, like referring friends.
On the other hand, if you're left with no tokens and want to speed things up, you can purchase any of the bundles.
Payment Information and Options at VegasGems Casino
Both virtual tokens can be purchased and traded for real money prizes at VegasGems, and you can do so via Visa, MasterCard, Discover, American Express, and Bitcoin. For redemptions, you must use bank wire transfers as it is the only casino payment method available.
Real cash prizes are available in certain states, and to be eligible, you must complete the KYC verification process. Customer service is open 24/7 for verification purposes.
Customer Support at VegasGems Casino
VegasGems relies on live chat and email for support and doesn't feature any kind of help centre or FAQ.
Although live chat should be the most convenient way to get in touch with VegasGems, we waited for the reply for a couple of hours, so we weren't exactly thrilled with the quality of support here.
Games at VegasGems Casino
You can play hundreds of social casino games, including some of the industry's most popular online slot games. VegasGems hosts anything from classic slots to jackpots, with various RTP and volatility levels, not to mention dozens of slot themes.
Apart from slots, there's also a selection of scratchcard-style games neatly grouped together for easier browsing.
However, prior to registration, you won't have full access to the library, so you must sign up to explore the lobby fully.
VegasGems Casino's Commitment to Responsible Gambling
Unfortunately, the only responsible gambling tool you will find here is self-exclusion. VegasGems Casino seems to follow in the footsteps of most sweeps and social casinos and doesn't pay much attention to offering its players any safeguards against problem gaming.
VegasGems Casino Promo Codes and Offers
VegasGems welcome bonus of up to 1,000 Gems + 50% extra Gems on first purchase is available for AskGamblers players with code ASKGEMS. When prompted, make sure to type in the promo code so you can make the most of the welcome offer.
Final Verdict on VegasGems Casino
VegasGems Casino has a great selection of slots from well-known industry names. No purchase is required, and you can play the games for entertainment purposes or invest some money into the currency that can be converted into cash.
What we loved most about VegasGems were the multiple ways you could earn coins, particularly Bonus Chests. These are available daily and will keep you entertained non-stop.
What we didn't like is the support team's slow response, and we hope to see this improve in the future.
Recommended by experts
Player Reviews
I recently tried VegasGems Online Casino, and it was an excellent experience! The website is user-friendly and offers a wide variety of games, from slots to live dealer tables. The bonuses and promotions are generous, making the gaming experience even more exciting. Deposits and withdrawals were easy and secure, giving me peace of mind.
Overall, VegasGems Online Casino is a fantastic choice for anyone looking to enjoy a great online gaming experience. I'll definitely be playing here again!
I recently tried VegasGems Online Casino and overall, it was an amazing experience! The website is user-friendly, and the variety of games is impressive, ranging from slots to live dealer tables. The bonuses and promotions were generous, adding to the excitement.
However, I did encounter a minor issue with the game loading times, which were occasionally slower than expected. Despite this small drawback, the overall quality of the casino more than made up for it. Deposits and withdrawals were easy and secure, giving me peace of mind.
All in all, VegasGems Online Casino is a fantastic choice for anyone looking to enjoy a great online gaming experience. I'll definitely be playing here again!
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I recently started playing at VegasGems Casino, and it's been a mixed experience so far. The site has a flashy, vibrant look that fits the Vegas theme well, and they do offer a decent selection of games, especially if you're into slots. The game variety is solid, but I noticed that some of the games tend to lag, especially during peak hours, which can be frustrating.
The promotions and bonuses are decent, though I found the terms a bit confusing at first. I appreciate the frequent updates to their promo calendar, but I'd like to see more player-friendly wagering requirements. Customer support has been hit or miss; sometimes they're responsive and helpful, but other times, I’ve had to wait quite a while to get assistance.
On the plus side, deposits are straightforward, and I haven't had any major issues with withdrawals so far. VegasGems has potential, but there's room for improvement, especially in terms of site performance and customer service.