Page 2 – Player Reviews for Unique Casino

I like this site very much but they have some work to do to improve.
- A lot of non sticky bonusses. If you don't have one you can ask customer support for a bonus.
- They have good providers, I like the Netent, Pragmatic and Microgaming slots
- You can deposit or withdrawal with crypto currencies
- I am very sattisfied with customer support who are available most of the time.
- I experienced some delay with a crypto deposit one time. When I went to customer support they offered me bonus money to play with for free. Next day deposit was in my account.
- Always received funds but not in the given time frame.

-Their range of slots is not very extensive and not always up to date. They have a few good providers where I always find a game to play. They offer Netent but for example the DOA2 (slot of the year) is not offered.
-They do not pay very fast or within the given time frame but I always received my funds. It's not a problem to me and I know before I start playing cashing out takes a little bit longer as usual.
- You can also have one pending withdrawal a time. Because of the delay in processing time it forces me to stop playing at their site until they have proceed the withdrawal. I would place much larger bets and spend much more money at this site when they proceed payments faster. Now I am switching sites and when I want to bet large I prefer Dunder, Casumo or Mr Green.
- The performance of the site could be better. For some reason the site is slower as other sites. Sometimes it can take up to 10 seconds a spin.
- The design of the site is a bit old-fashioned but it provides a good overview

Awful casino for those who may have a gambling issue. They simply don't care,won't close your account, will give a bonus if you stay one more month and of course you will deposit again and again. The managers tend to disappear whenever you have a withdrawal request. Please stay away as far as you can.

Nothing to like, nothing at all, registered today and had a bad experience... I wish I never found this casino. Many out there, and God bless AskGamblers which helps us to find the good one. This is not the one.

Guys stay away from here, I just registered today even tho I read bad comments about it, gone on chat, to ask few questions about verification how long it usually takes, costumer support is asking me to upload credit card to process payout... I'm telling him I'm not here for payout, and did he read what I wrote, he keeps saying yes we need this credit card please upload photo to process payment, I don't know about which payment he was talking about but maybe he was drunk. After million times repeating I'm not requesting any payout he keeps repeating that they need card to process payout... Such a lame support like I spoke with Bot, that was enough to see what kind of Casino they are.
People stay away from here!!

Few days ago was the second time i play here. Just like before the experience is very bad. Not recommending them. The only good is that they are one of the most safe casinos in my country but there are many more like them now so they should wake up.

Less games than the other casinos and a lot of bugs. Games disconnects you and there are a lot of errors while playing there. I got disconnected a lot and the support is quite bad.
No support at all to be honest. Every time i report a issue they don't believe me stating that all is good on their side and it's me who is wrong. I don't want to do screenshots to prove what I say! I value my time so I stop playing in casinos that have such issues.
To sum up - even if they are one of the biggest casinos I don't want to put money there ever again. I gave them two chances and nothing good from them. If you decide to fix your issues let us all know this cause I am sure it's not only me who face troubles with them for sure.

unfortunately there is nothing that i liked about this site. I put what i think about this online casino below and why i think how i think about them.

What I noticed is that unfortunately they do not have the Swedish license. But I, as a Swedish, could still deposit money there and play. Unfortunately, this is nothing that I would recommend to any Swedish to do is play without the Swedish license.

Their live support took a very long time to respond and was really unpleasant. Didn't give any help and just wanted to get rid of me. So I couldn't expect any help from them. When I asked about the Swedish license I unfortunately received no answer either.

Nice bonus and a good variety of games. The website looks nice aswell.

The withdrawal time and the verification of documents time takes very long. It's absurd that in 2019 this takes multiple days. I have played at lots of casino's and after sending documents it's usually approved within a few hours. Also withdrawing should not take multiple days. It seems like they want to keep your money pending for 4+ days in the hope you play with it again and lose it all. I am not quite sure about this casino.

I thought wow i won some money off my NDB. I then made a withdrawal after a deposit...

I confirmed all my documents which took multiple days to process and had to resend documents again because apparently they were not readable? yeah.. right!..
Anyhow, They say once all documents are received that they process all withdrawals within 24hrs, A BIG LIE.
I tried to withdraw my money and live chat kept saying how soon it would be.. I waited 72hrs after all my documents were confirmed for withdrawal and it still said pending (btw live chat is not 24/7 like stated online).

As a gambler I gambled back away after that, yeah you never should but to have to wait over 3x the 'said' period just for withdrawal is awful and with reviews I've seen I probably never would have got my money. Never have I played at a casino with such awful withdrawals and Processing times. I will not play here again.

Live chat lied about withdrawal periods and act all nice knowing there just going to leave the withdrawal pending for god knows how long to give you temptation and scam you.

Played at over a dozen casinos and never had any problems like this. Do not deposit here.

I would also like to note that I have seen reviews on this thread give the same reviews 'word for word' on other websites, clearly trying to give themselves a better name.

Play elsewhere people.

The customer support was helpful and friendly and they have a nice variety of games.

Not the best withdraw time-frame, since they only have wire transfer, but not the worst as well.

I Like the wheel to win your bonus (Always the lowest price for me)

Very bad customers service- They don't know how to help you sometimes in live-chat.
- Too long to answer your emails.
- A lot of errors while you play.
- Deposit errors.
- Never give cashback as they say.
- You have to wait a long time to see your withdraw approved.

To sum things up I like Unique casino. Probably because I won a little which always helps....
It actually didn't start well for me cause I played Chicago Gangsters by Playson (beautiful game) . I love it but only lost money... Then I switched to Mystic Wolf. I don't know why but I always had more luck with Rival games. in the end I won 300 on a 500 euros down. My money is still there so I hope they wont spoil my experience when I will withdraw it eventually. nothing really bad to say. I do however thing that their landing page could be a lot more professional

Here's the thing. I don't have much to dislike about unique but why can't they have a better landing page? Maybe players in belgium see different homepage but if that's the case it's really easy to improve.

A wheel to spin to get bonuses, games available for my country, and support that answers

Very lengthy account approval process. From the moment I requested a withdrawal it took me 3 weeks before I received my money!

They have very nice selection of games. Good online casino for players from France. Everything seems to work well.

limits are on the low side but overall it worked well for me.

I have been a long time player and VIP also but the unique casino is,for the second time, withholding my deposit of 400 euro made by Neteller. I got confirmation form Neteller money was taken from my account and hit theirs anyhow as for today no money as been credited to my account and neither refunded.

This site is a fraud 8 days and still my doc pending. And they lie every time when you ask why it take so long time when they dont have a answer they close the chatt on your face. Machance casino is the same its same worker i dont know how this site can have uniqecasino att there site. They shuld be black listed

This Casino is a big bad joke! Won 1000 Euro with my initial deposit of 150 Euro. Since then they are stalling my verification process! After uploading my documents, I received an email within hours saying I am verified! So far so good. After 4 days without a change in the status "pending", I started to contact live support. They basically don't give you an answer to the question why your withdraw is not being processed.Absolute clueless live support. No answers from KYC department or whatsoever. After a week of no response, one of the live agent tells me to upload the back of my drivers license, although my Passport got approved before??!! Ridiculous! Avoid

Looks like a good casino and they have that no-sticky bonus that can be canceled if you do not go to the bonusmoney, the games played this time unobtrusively when looking at previous ratings

Verification process? , how its possible even these days some casino check documents 5days max, some casino chat checkdocs and approved those lets see how long to take my money Skrill because some had some problems so Im little bit nervous

I change my mind about this casino after my first review. Unique casino has the best bonus offers. Also they have net-ent games now. Very Fast Withdrawals.

Net-ent games are little slow but you can play. Please fix this.

Nothing to like or positive to nention about my experience with this casino in my opinion

Repeatedly requested to self exclude and account due gambling addiction.this was not possible in live chat,as advised i requested customer support by email for over 3 times to self exclude and close account. In the mean time they also added bonus funds to my account. Very bad practices in my opinion and indicates that this casino is not to be trusted.

Good range of slot games and nice lay out. Offer nice bonuses from time to time.

From my experience customer service here is not good. Live help agents can be rude and if any issues arise then it is impossible to get answers via email. This in my opinion really needs to be worked on and emails should be replied to and followed up.

I have also experienced incorrect error messages when depositing onto the site so please be careful with this issue.

Nice bonus offers, also I made three withdrawals in the same night and all were in my bank the next morning. I like the way they have challenges on a lot of there games I had an extra 70 spins last night because of these challenges.

If like me you have used all the other sites over the years where they leave your money sitting knowing you will take it back and use it, then I say give them a try, I'm sticking with them as long as they keep up this great service.

Nothing to dislike about this site, and this comes from a gambling addict for many many years

Unique Casino is one of the newest casinos I stumbled upon. Has games from a lot of providers including PlaynGo, Playson, Betsoft, Rival and some others. I came across this casino from Askgamblers and signed up for 20 no deposit spins. After I played the spins I did not meet wagering requirements. The site looks nice and neat. Not so all over the place like other certain other ones. You know where to find what.

After a few weeks of registration which was yesterday I decided to claim the welcome offer. I saw they are offering 200% bonus and immediately contacted live chat to inquire about the 200% bonus. They advised me that I cannot claim the offer because I already signed up using my other affiliated link which is Askgamblers of course. I could only claim 100% bonus at the time.

I made my deposit of 10 euro which was the minimum which I like very much. Bonus was applied to my account right away and with a wagering of x30 the bonus amount only is a very great deal. Very rare that you find these bonuses with those conditions. Normally x40 or x50 is the standard.

I started playing and after an hour I was up to 250 euro. I went into my account and saw my real cash balance was 240 euro and 10 euro as bonus. I contacted support and they said the 240 euro is available for withdrawal. I requested withdrawal immediately but they only had wire transfer available. I never did wire transfers and with all complaints I see about the long waiting I hated this factor.

Anyways I sent my documents in for approval which took about 24 hours and immediately my withdrawal was approved and sent. I am eagerly waiting on my funds but I know it will come.

Support is great and fast and efficient and I recommend you give them a try.

The fact that only wire transfers are available for withdrawals at the moment.

I've only made two deposits on this casino but so far I'm liking it. They offer nice bonuses and support are always helpful. I deposit with credit card so I expected my withdrawals to arrive in 3-5 days but it actually arrived within 2 days. :)

The games do load a bit slowly and they don't offer NetEnt games but other than that, I'm pleased!

They give you special bonus.. {if you loose a lot of money}

The Games are loading very slowly!
The Playing was often interrupted with different Errors during the Spins!
The Slots paid nothing on all Sessions I had!
I made a lot deposits and I think I will never come back!

Personally I'm happy with your casino big selection of games nice layout clarity. I made a deposit of 10 e I received 200% I played a few days to turn around but it was not and it was not as hard as in other casinos where I was after a few hours my account was empty here they won. I even posted a few pictures in our forum.

I do not like the payment on the site to write from 24 h, but I waited a little longer where I talked to the chat every day and every day I heard the same: please wait apologies.
But the win was received after 5 days

Deacent slot selection.
Live chat is polite and well speaking.

VERY slow verification times.....

I made a decent profit and more times was about to loose it all. So I decided the best would be to somehow block myself from playing until the withdrawal was done.

I wrote to live chat about what we could do, and he would block my account for 10 days if I wanted to, and this wouldnt effect my withdrawal process. So I thought that was an alright solution - I didnt want to loose that 1000$.

Then after several days (after documents where sent) still nothing happens even tho I wrote several times. I then talked to live chat at some point, and she told be she would send a reminder to them right away. I asked if it had something to do with them being in financial problems, but she told me it wasnt and that I should expect an answer soon. After this nothing happened again. I then wrote again and again - and then all of a sudden I get a message from Lars "Senior advisor" with the following message:

"The reason for why your account are not verified yet is that your account are temporary closed due to your cool off period, during this period we are unable to verify your account."

I honestly feel like this is a joke. I dont know if its because they dont have the money to pay players, or if its because they want players to use their money after they win. Either way I'm really disappoint and wouldnt advice any players to play on this casino.

Thi is one of my favorite casinos so far, I like the slot selections and the live casino section with Lucky streak games.
The RTP is one of the best, I got an 80% bonus and with a deposit of 150 euro i was able to run it up to almost 2k euro and withdraw. Support people are always helpful and friendly.

The only thing I would like to see is more withdrawal methods, so far wire transfer is the only available.

I like Play'n'Go games. I deposit and I don't see Play'n'Go games! (not for the Netherlands)?

No Play'n'Go games for the Netherlands. No bonus after deposit!

After a short exchange of messages with casino there was anything to effect change my mind about this casino everything turned out okey.

I really like this casino. It works great.

Good game selection.

I had a problem with my personal info and the support was very kind and answered within a few seconds.

It is obviously still growing, but I really recommend giving it a try.

Unique Casino has really nice webpage. Looks so simple yet so elegant in design. This would confirm saying that secret of elegance lies in its simplicity. Navigation is easy. They also offer description for each game listed in their game directory and it makes this really nice place. You can chose between three software providers, Betsoft, Playson and Play’nGo. Anytime when there isn't NetEnt,Microgaming or Playtech I would start crying and asking for at least one of them to be added Of course, they would attract way more players. Maybe NetEnt would make the best choice. Welcome bonus offer is 100% plus 20 free spins with wagering requirements of 30 x bonus. Sounds fair to me.

Except for their welcome bonus you can claim their weekly bonuses, cashback bonuses and free spins on the top of that. But then you must become their regular player. Withdrawal process is pretty fast and it might take up to 24 hours until you receive your winnings. I had question for their Live Support and it was about withdrawal. Professional and kind plus I was happy with answer. Minimum withdrawal is 50 euro which is really high.

They are pretty new in gambling industry and I strongly believe we can expect many good things in the future. When some casino enter market, I am trying not to be so hard on them because I am very well aware of the fact how much money they must put in. And Its must me silly amount so let them show us what they are capable off. I wish to see they lowered their min.withdrawal amount because many players would rather play at some other place. I once withdrew 10 euro amount and it was in reputable casinos. They must show their value their customers so this would be the way to show of some love.