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TrustDice Casino

Item: TrustDice Casino
Rating: 8.4
Author: Sharon D.

The casino is restricted in your country.

Our Rating CasinoRank

8.4/10

CasinoRank

Player Rating 548 reviews

8.9/10

548 reviews

Complaint Response 16 complaints

2 days avg. 16 complaints

What we like

Fast withdrawals
Home to lots of software providers
24/7 live chat
Mobile friendly design

What we don’t like

Limited selection of table games

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sharon D.

TrustDice Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://trustdice.win/

Established

2018

Licences

Curacao Gaming Control Board

Company

Satoshi Gaming Group N.V.

Affiliate Program

TrustDice Affiliates

Languages

English, Chinese, Japanese, Korean, Turkish, German, Russian, Spanish, Portuguese, Polish, Czech, Thai, French, Norwegian, Finnish, Hungarian, Romanian, Croatian, Indonesian, Italian, Serbian, Swedish, Vietnamese

Casino Type

Mobile, Instant Play, Live Casino, Crypto Casino, Sports

VIP / Loyalty Program

VIP Program, Loyalty Program

Social Platforms

Facebook, X, Instagram, Telegram, TikTok, YouTube, Discord

TrustDice Casino is a bitcoin casino home to over 2000+ bitcoin games that uses the blockchain technology. These games include variations of slots, dice games and they even have a live casino too. Providers here include the likes of Pragmatic Play, Betsoft, GameArt and Wazdan. The site supports multiple languages and can be enjoyed instantly through a web browser or on the go. They are licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. Please see ‘more casino details’ for the full list of restricted countries and territories and players should make sure that online gambling is legal in their jurisdiction before they play.

Mobile Gaming

The casino can be enjoyed on the go and is available through most mobile devices such as smartphones and tablets. Players will need a compatible mobile browser and will not need to worry about downloading an app. They will still have access to hundreds of games just like the web version but providing yet more convenience.

Security and Fairness

When it comes to security the casino uses a high level of security to ensure players details are always kept safe. Sensitive data and financial information will always be encrypted before it is transmitted over the internet.

The games here are also 100% provably fair as the casino's commitment is to fair and transparent gaming which they will always monitor.

Deposit Methods

MoonPay, Bitcoin, Ethereum, Tether, Visa, MasterCard, Apple Pay, Sepa, Bank Wire Transfer, SticPay, American Express, Dogecoin, Google Pay, Jeton, Litecoin, MiFinity, MuchBetter, PayPal, Paysafecard, Revolut, Skrill, TRON, USD Coin

Minimum Deposit Amount

10 USDT

Deposit Fees

Withdrawal Methods

MoonPay, Bitcoin, Ethereum, Tether, SticPay, Dogecoin, Jeton, Litecoin, MiFinity, MuchBetter, TRON, USD Coin

Withdrawal Fees

Withdrawal Limit

USDT 1,000,000 per month

Currencies

Bitcoin, Ethereum, Tether, Euros, US dollars, Australian dollars, Brazilian reals, Canadian dollars, Dogecoin, Japanese yen, Litecoin, South Korean won, TRON, USD Coin

Verification Speed

0-72 hours

Pending Time

0-48 hours

Withdrawal Times

E-Wallets 0-1 hours
Crypto Currencies 0-1 hours
Bank Transfers Not offered
Card Payments Not offered
Weekend Cashouts Yes
Progressive Jackpot Wins None

Game Providers

Habanero, Endorphina, Belatra, Pragmatic Play, Spinomenal, Wazdan, Booming Games, Evoplay, Platipus Gaming, Betsoft, Evolution Gaming, Ezugi, GameArt, Nolimit City, Play'n GO, Playtech, Push Gaming, Relax Gaming, Quickfire, Slammer Studios

RTP

Not stated

RNG Tested

Progressive Jackpots

Yes

Game History Feature

Virtual Games

There are thousands of games to choose from here and they include hundreds of video slots from plenty of software providers. As well as the ones we have already mentioned other providers include Habanero, Endorphina and Evolution Gaming. Games can be easily sorted by their provider which makes it a lot easier and quicker to browse. Other handy filters and also available. Titles here include the Fruit Zen Slot, Wolf Gold Slot, Mustang Gold Slot, Gold Vein Slot and the Dragon Whisperer Slot.

Other than that the casino then hosts their own version of Dice games.

Live Casino

Players will also be able to enjoy the live dealer lounge which is home to a collection of rooms that players can join through the day. Providers include the likes of Evolution Gaming and games include Live Baccarat and Live Roulette. These games are hosted by real life dealers to add more entertainment than the traditional table game.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Yes

Support Languages

English

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the fastest ways to get help is by using their live chat facility which is open 24 hours a day, 7 days a week. Players will also be able to email the casino should they need further assistance.

Suggest an edit

Complaints

Read the complaints other players have left for TrustDice Casino. Learn more about complaints.

Show all complaints

Submit complaint

Withdrawal not received despite confirmed processing

Hello AskGamblers support,

I am contacting you to submit a complaint regarding a pending withdrawal from TrustDice.

I requested multiple SEPA withdrawals from this casino, which they confirmed as processed on Tuesday, June 10, 2025. They provided payment order IDs and tracking numbers, and told me the transactions were sent through their payment provider, Nexton, to my bank account via SEPA.

As of Monday, June 16, I have still not received any of the funds in my bank account. My bank confirms that no incoming SEPA transfer is pending or blocked. The total amount due exceeds €1,300.

The casino now tells me they cannot cancel the transactions because the money has already been sent to Nexton. However, they have not provided any official payment document or proof showing that the funds were actually transferred to my IBAN. I’ve only been given tracking numbers that are not recognized by my bank.

I kindly ask for your help in resolving this issue or pressuring the casino to either provide clearer proof of the payment or refund the amount via an alternative method.

Thank you in advance for your assistance.

Resolved

€1300

Did not respect my 1 month self exclusion

Dear whom may concern.

I am writing this complaint as the casino did not respect my decision to keep my account closed for 1month on the 3/4/25. I asked them for it to be self excluded and account not been able to be open for 1month.

On the 11/4/25 I decided try to log in and somehow managed to deposit over 600usd.

On live support they told that it would they put a note on my account that it couldn’t be opened and still didn’t respect there own words.

I demand a full refund of my deposit made on the 11/4/25 as my account should have been closed.

Further more I have been asking them for all correspondence between us to show to askgamblers however they keep messing me around and live chat tell me to go to email and email tells me to go to live chat and neither of them are providing me with it.

Resolved

Account been closed and funds taken after following casino's advise

Have had my account closed and £1800 taken claiming I have multiple accounts. In section 3.2 it says you can open a new account if the original account is closed. I did this followed terms and conditions by emailing them and asking for original account to be closed. I have all emails ect of them telling me to close my original account to open a new one. I have done this and now i am not getting replied to. This is not acceptable behavior from such a good reviews casino.

Resolved

Casino failed to protect gambling addict after informing them about gambling problem

I had already lost 906$ at TrustDice casino and on 23. May I inform them by email that I was a gambling addict, and that I had lost 906$ which came from loans I could not afford to lose, and ask for a possible refund? They replied to the email where I did write back again with my account username. This confirms that they have seen and processed my initial emails informing that I am a gambling addict and that I had lost more than I could afford.

On 26. July I fell back into gambling, and I deposited everything I got and lost 524 USDT, which the casino should not have been allowing since I already did inform them about my gambling addiction and I had lost funds I could not afford previously.

I did write an email to them about the above matter, but I have not received any response to this matter, other than they have received my email, however my account is still open and active in their casino and I can login I can see.

I have attached screenshots of the deposit, the email I informed the casino about my addiction and that they responded to, and the email correspondence made on 9. August where I inform the casino about this complaint, and another screenshot showing my reply to them in the email, so you have all the correspondence I have had with the casino.

Resolved

$524

TrustDice Casino- Trustdice confiscate winning

07.03 I registred and Trustdice.win casino. I claimed welcome bonus offer and made deposit 0.0226 btc. Started play and after all wager was complete I made withdraw about 0.22 btc. After 1-2 hours I received email that I need to pass kyc, and send follow documents: 1. id or passport(sent passport) 2. address confirmation in paper version (sent utility bill which I received in paper version, and pdf file like bank statement). 3. selfie with id, today date and nickname in trustdice.win(sent). After that today at night I played and won little amount more. Trying to withdraw all balance I got message that daily limit is 5000 usd and limit is 0.22xxxx, and made what was possible(you can see it on screen). Then after about one hour withdrawal status changed to CONFISCATED. I asked in chat for reason, agent answered that I need to wait few minutes, after 5 minutes he said "a bit". And after five minutes more my account was closed without reasonable explanation. So all money is locked or confiscated there. I ask you to review this situation and help me to withdraw my money from this casino. Thanks

Resolved

Gleam.io campaign welcome bonus not honored

I participated in a gleam.io campaign that trustdice offered on twitter around Dec 3rd 2022. Upon completion I was supposed to be awarded a $25 welcome bonus within 48 hours. Upon completion of the campaign I created an account to make sure I would receive my bonus. I then waited patiently for a day past the given 48 hours and no bonus, following this I chatted with support about 1x daily to enquire about the bonus and was told it was delayed and would be issued soon. Finally 6 days later I received the email to claim my bonus, upon clicking the link for the bonus it attempted to take me to account creation. well since I had made my account 6 days prior upon campaign entry [and might I add the was no documentation to guide me otherwise] it flagged me for multiple accounts and wouldn't honor my bonus.

Since then I have had several long arguments/conversations with their support chat to no avail. It got to the point of me asking to speak to a supervisor and either getting stonewalled or ignored very rudely by staff. The most the would offer was to contact [email protected] regarding the issue, which I have 3 times with zero response or acknowledgement and to date bonus has not been honored. proof of campaign completion, chats with support, and unanswered emails attached.

Resolved

Account banned and money confiscated

1. Trustdice decided to ban my account and confiscate my money.

2. Trustdice won't answer my emails.

3. Trustdice won't say why they decided to ban me.

4. Trustdice will only share the reason for my ban with a 3rd party arbitrator (Like Askgamblers)

"We have no problem sharing such details with a 3rd party arbitrator."

5. I hope that 3rd party arbitrator (Askgambler) will analyze these "details" and make an unbiased decision.

Thank you

Resolved

Closed my account and declined my withdraw

Hello,

Something really strange happened to me while playing at this casino.

I made an account about 3 months ago and was really enjoying playing at this casino. Was lucky to make some winnings in the past and withdrawals were made very fast (within 2 hours normally as I play with crypto here). So this week I made a new deposit and was lucky enough to win again. But this is when it started to become a bit weird. Normally the withdraws are made very fast, but now the withdraw was stated for 3 days as being reviewed. No problem as I had time and did the exact same thing as the previous times, so I thought this was some standard procedure.

As I wanted to log in again today I got the following message : "Login failed. Your account has been banned. Possible reasons: duplicate accounts, fraud, cheating. None of those things rely to my account, as I am just a normal player at this casino, 1 account, following the normal rules and really no amounts of money that it could be seen as cheating.

I would like to receive my withdraw of 1.22 eth (about €2033 at the moment of writing) to come to my wallet.

Hope this can be resolved soon as I really enjoyed playing at this website, had no problems here, and was keen to play here also in the future.

Kind regards

Resolved

€2033

Withdrawal confiscated and account blocked without any information

2022-05-30 17:05:25 I made the first deposit and played a game in slots. Until 2022-06-16 19:57:58, in total 24258.4398 I have deposited USDT virtual currency.

I won in slots and withdrew 30985.0074 USDT virtual currency so far.

2022-06-27 6:39:17 When I requested the withdrawal of 5000 USDT, the request for KYC came on 6/28, so I sent all the prescribed documents on 6/29. After that, there was no reply, and even if I sent an email confirming that there was no problem, no reply was returned. When I contacted Live Chat, I was informed that it would be completed by 7/10.

However, on 7/8, the status was suddenly changed to the status that the withdrawal application on 6/27 was confiscated.

When I sent a request to check that, my account was suspended. I request to payout the Amount that has not been withdrawn yet 60731.6238 USDT and confiscated 5000 USDT total 65731.6238 USDT

Resolved

Blocked account and declined withdrawal

they offer me a no depo bonus worth of 25 bucks, thats why i created an account and the sad thin about it is that i won, then after that i deposited an amount worth of 14.9 EOS, i lose all of my deposit, then i try to withdraw an amount of 0.0042 bitcoin, then support says come back after 24 hours, then 24 hours later i came back, asking whats the update on my withdraw because it hasnt change at all it still under being review, then the CS say again it will be 48 hours, lol they must be up on something after that fast forward they blockdd my account and didnt receive any of my winnings they just let me deposit and lose what i gave them, they blocked my avcount because i keep questioning them about my withdraw.

Resolved

BTC0.0042

Complaint Statistics

Resolved 14

Avg. Amount $ 1,343

Avg. Complaint Duration 12 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

8.9/10 ● 548 reviews

Top reviews from our players

jeckyl

5 years ago

7/10

I like crash and dice. The customer service staff all seem friendly. They're usually pretty punctual when you message them. I like the rewards system they have.

I don't really think the crash game runs solely on a program. I'm sure it's partially if not mostly operated manually. but overall I still like it. I also don't like that it takes so long to access your txt when you unstake it.

depot1874

5 years ago

9/10

Crash and Dice Game are great fun, sometimes frustrating but leave you wanting to play more. Decent selection of casino games although I personally dont play these so much. Have their own currency that you mine as you bet - this can be invested to earn DAILY dividends! Really friendly admin/support who always endeavor to help. Decent crypto faucet that pays more frequently the higher level you get.

Wasn't able to resolve all my issues - although they did what they could in a friendly manner
A lot of people begging for tips.
Seems to be issues if you try to play 2 games at the same time.

Kaexb621

5 years ago

8/10

Good casino many games. Different deposit methods fast deposit fat withdraw. Good promotions.
Earn free TXT the more you play so you can earn more crypto.

The chat system could be upgraded.
An issue with the promotions being ended but still up and functioning as active. When messaging support about this i was compensated with $0.97 in crypto instead of the free spins.

Tkamaze

5 years ago

10/10

I just started using this site and it quickly become my favorite for many reasons. First, the customer service is second to none. They actually care and listen to the individual instead of saying whatever they want and ending the chat like most other sites do. The site setup is clean and well assembled allowing effortless site navigation that will leave you knowing you have found a new home. All in All its the best site I've seen here to date

The homepage is purple and I hate purple and the faucet takes a little longer to get at 6 hours but its a bonus to get free anything when it comes to online gaming sites. Other than that its flawless

souch13

5 years ago

9/10

Have been playing here a few months now and the cashout speed is what keeps me coming back. Btc usually sent within 10 mins of withdrawal. I also like the feature of their own crypto currency (txt) that can be saved up and baked for free crypto daily :)

Could do with some more providers as my region / jurisdiction limits some slots that ban be played.
Sometimes the slots can feel really cold but that's just the luck of the draw, I am pretty sure they are genuine and not clones.

casinotips

5 years ago

9/10

I've been making great money on Crash game that nowhere else can do! If you familiar with crypto I defiantly recommend here, it is interesting feature that you can play game and get dividends same time.

If can support exchange between crypto currencies would be nice. Also I'm looking forward to adding sports part, will be more interesting if could have dividends feature.

Emma.G

5 years ago

10/10

This is the first time for me to play online casinos. Lots of slots, 24/7 customer service. Dice and Crash, live casino.... and withdrawals are so easy and fast!
Also, it can play to mine tokens, then lock the tokens to share the profit of the platform. it is so special, I like it.

tigerwu

5 years ago

10/10

It's my first time playing a bitcoin casino. They provide some really fun features that are not available in traditional casinos, like Faucet, Mining, Dividend, and Chatroom (yeah, you can chat with other players to exchange your experiences on the sire). It took me some time to get familiar with all those cool stuff, and I made some friends through the Chatroom. I believe this is the future of the Casino website, if you're a casino player, you should definitely try it and see the future.

Please support more cryptocurrencies, right now they only support BTC, ETH, EOS, USDT. I have a lot of friends holding LTC, TRX, XRP, DOGE, etc. I believe TrustDice can also acquire more players if you can support those cryptocurrencies.

TrustDice Casino News

Read all news about TrustDice Casino, check for updates and stay tuned for exclusive bonuses.

Promotion Receive Up to €90K in Bonus Funds for Your First Deposits at Trustdice

Once you have registered an account at TrustDice Casino, you can receive deposit bonuses worth up to €90,000 or 3 BTC and 25 Free Spins.Find out about this great offer below!Deposit Bonuses at TrustDiceTrustDice wants their new players to feel welcome, so their first three deposits at the casino will be rewarded with a bonus for each one. And its bonuses are impressive!TrustDice Casino offers up to €90,000 and 25 Free Spins to every new player who deposits at the casino.The offer starts after your first deposit of at least €10. The second deposit bonus requires a minimum deposit of €15. The third and last bonus of this offer is activated by depositing at least €20.When it comes to wagering requirements, the first two bonuses have a requirement of 35x the bonus amount, while the third one has a requirement of 40x. Please note that the bonus is valid for 7 days after it has been awarded, and the maximum winnings that can be made from Free Spins are €50.How to Claim the TrustDice Welcome Package?To claim these bonuses, you need to follow these steps:Register an account at TrustDice Casino;Read the casino and bonus terms and conditions;Click the "Deposit" button in the upper right corner of the casino website;On the left sidebar of the deposit tab, click the checkbox with which you agree to the bonus terms and conditions;Click on the "Activate Bonus" button;Continue with the deposit process.The bonus will be added to your account once you successfully deposit funds at the casino.Good luck!

Promotion TrustDice Casino Celebrates May With Up to 100 Free Spins!

If you spin the wheel of fortune, you can get up to 100 Free Spins and have a mighty May. All you need is to be a registered player at TrustDice Casino and make a deposit.Spin to WinEmbark on an interstellar journey with this special promotion TrustDice Casino hosts for all its players during the May celebration. The promotional period has already started and will last until May 18.You can get up to 100 free spins at TrustDice Casino until May 18.To get 10, 25, 50, 75 or 100 Free Spins, you need to deposit at least €10 and spin the wheel of fortune, then use the spins you get to play Fiery Planet and Princess of Sky online slots.The maximum win you can achieve with these Free Spins is €150, and you will need to wager this 40x before withdrawing any potential winnings. Once you get your spins, you must activate them within 24 hours and they will be valid for 3 days.Please note that the currencies that will qualify you for this promotion are Bitcoin, Ethereum, Tether, USD Coin, Japanese Yen and Euro, and you can claim Free Spins for slots once a day until the promotion ends.How to claim the Wheel of Fortune Free Spins?Follow this procedure to get your Free Spins.Log into your account via our TrustDice Casino review page;Make the required deposit;Go to the promotion page in the "Bonuses" section of the website;Choose one of the two available games;Choose the currency;Click on the "Spin it now" buttonOnce you have received your Free Spins, you can activate them and play your chosen slot.Good luck!

Promotion Win Bonus Spins on TrustDice Casino's Love Wheel!

This month of love, players who open an account at TrustDice Casino will be pleasantly surprised to see that until 22 February, they will be able to claim Bonus Spins (up to twice a day) as part of Valentine's offer, cryptocurrencies included!Spin the Wheel of Fortune for up to 100 Bonus Spins!The mechanics are straightforward: you must spin Valentine's roulette wheel, first marking the currency and the chosen game, and the roulette wheel may award one of the following amounts: a free bet of 0.2 mBTC/0.4 mBTC or 10, 25, 50, 75 or 100 free spins. The steps to claim the offer are as follows:Open an account at TrustDice CasinoHead to the promotional page for "Valentine's Day: Get up to 100 Free Spins!"Select the game of your preferenceSelect the currencyClick on "Rotate Now"To claim it, choose one of these two options:Deposit at least €10 (or any other currency equivalent).Bet at least €50 (or any other currency equivalent).You can repeat the steps on the same day, alternating between options A and B, and claim it a maximum of two times per day.Bonus Spins will be credited for Love Is Slot from Platipus or The Candy Crush Slot from Mascot, depending on which game was chosen when spinning the wheel.The wheel will run until 23:59 UTC on 22 February and reset every day at 00:00 UTC, so check your local time. Free spins are valid for three days.The rest of the conditions of the offer are available on the TrustDice Casino Bonus page, which you can access via the link on this page.Happy Valentine's Day!

Promotion Spin the Chinese Wheel of Fortune at TrustDice Casino

In China, the Year of the Tiger, the king of all beasts, will mark 2022 and TrustDice Casino celebrates it with a special promotion for its players from January 24 to February 7.TrustDice casino offers you a deposit bonus that can award 10, 25, 50 or even 100 Free Spins.Want to take part in this fun and special promotion brought to you by your favourite online casino? Read on to find out more!Spin the Wheel of FortuneChinese New Year, Spring Festival, as it is called in the People's Republic of China, or Lunar New Year, as the rest of the world knows it, is the biggest holiday celebrated in China, as well as in other East Asian countries. It is always celebrated with games of fortune, and 2022 will be no exception.As this year marks the Year of the Tiger, it promises to be prosperous thanks to the characteristics of this animal that’s fearless and strong. To support this idea and add to the anticipation, TrustDice Casino comes to you with a Wheel of Fortune promo, inviting you to spin and grab 100 Free Spins and free sports bets that, in turn, will help you achieve prosperity more easily.As the Chinese love to celebrate the New Year with pompous and flashy fireworks, TrustDice Casino promotion followed suit. In this explosive promotion, players will get to try their luck and see if the wheel will bring them fortune!How to playThe rules for this promotion are quite simple and you’ll find it so easy to play:Make a deposit of at least 0.3 BTC to get a spin of the Wheel of FortuneSpin the Wheel of FortuneRandomly receive 10, 25, 50 or 100 Free SpinsGet the activation codePlay one of 4 Chinese New Year themed gamesUse Free Spins to win more chances for prizesTo be eligible to play Wheel of Fortune, your deposit must be a minimum of 0.3 mBTC / 0.005 ETH / 1000 JPY / 10 EUR / 10 USDC / 10 USD. Keep in mind that the Wheel of Fortune can only be played once depositing per day. The maximum win you can get with Free Spins is €50 / $50 / 1 mBTC.Once you have deposited the coin of your choice and won the Free Spins, you can select one of four themed video slots to play. The slots on offer here are the Dragon Tiger slot and Lucky New Year slot from Pragmatic Play, as well as the Chinese Tigers slot and Lucky Cat slot from Platipus.To get more information about this promotion, do consult the Terms and Conditions of the casino for more info.Happy Chinese New Year!Let the Lunar New Year be lucky and prosperous for you too and take part in the spinning action of the Wheel of Fortune at TrustDice casino.