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Tropezia Palace Casino

Player rating 16 reviews
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
Players from your country are not accepted
Average complaint response time: 4 days
What we like
  • Some of the highest quality slots around
  • Very consumer-driven business model
  • Plenty of table games and video pokers
  • High security and fairness standards
  • Helpful, kind and caring support
What we don’t like
  • 3-5 days pending period
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling



English, Finnish, German, Norwegian, French




Fitzgerald Industries Casinos



Affiliate Program

Tropezia Affiliates

Restricted Countries

  • Afghanistan
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  • Asia
    • Australian Capital Territory
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Casino Type

Instant Play

Deposit Methods

Maestro, MasterCard, Neteller, Paysafe Card, Ukash, Visa, Skrill


Australian dollars, Canadian dollars, Euros, British pounds sterling, US dollars

Withdrawal Methods

Bank Wire Transfer, Neteller, Skrill

Withdrawal Times

EWallets: 24-48 hours
Bank Transfers: 5-10 days
Cheques: Not offered
Card Payments: Not offered
Pending Time: 3-5 days

Withdrawal Limit

10 000 USD/GBP/EUR per month


Games Global, NetEnt, Rival, Betsoft, Saucify (BetOnSoft), NextGen Gaming, Leander Games


Not publicly audited

Live Chat


Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation


Tropezia Palace is an instant play online casino with the motto, "Where the player feels at home". Thanks to it's user-friendly design and safety measures, players can really feel like home. The games are all powered by Betsoft, a growing developer of high-quality online casino games. Tropezia Palace is licensed in Curacao.


If you are looking for the highest quality slots around, Tropezia Palace might be your destination. Betsoft has a reputation for offering some seriously impressive slots. The graphical quality, immersive environments, and exciting features make their slot games stand out from the rest. In addition to video slots, players in the mood for a traditional experience can also try out any of their three-reel slots, with plenty of sizeable payouts and quirky atmospheres.

Are you looking for table games? Tropezia Palace is eager to please. With seven variations of blackjack alone, players can pick and choose the rules that fit their preferred gaming style or strategy. In addition, gamblers can enjoy single- and double-zero roulette, five different casino pokers, as well as five other speciality table games. It's clear that their table game repertoire competes with even the largest of software providers.

Last, but certainly not least, Tropezia Palace has a wide variety of video pokers. With single- and multi-hand variations of popular games like Jacks or Better, Deuces Wild, or Bonus Poker, video poker players are already in heaven. However, be sure to check out their unique line of Pyramid games. With three different hands in a single draw of the cards, these crazy video poker games are an unprecedented way to play.


Tropezia Palace does something that no other casino has done before. They actually show you the inside of their offices in Costa Rica. They want to prove that they are not some fly-by-night operation with robots pretending to care about the customer. With friendly photos of some of their representatives and plenty of information regarding their services, players know that they will get the answers they need. It's a refreshing change from the apparent fear other online casinos have of showing players their inner workings.

Casino also has live chat, available from 10 AM till midnight, every day.

Security and Fairness

As far as security goes, Tropezia Palace understands that cyber theft is a big problem. They ensure that all financial transactions are protected with bank-level encryption, completely removing the prospect of getting sensitive data compromised. Tropezia Palace also enforces a privacy policy to prevent personal details from being sold to others.

Tropezia Palace proves that its games are fair with a certification from TST. This well-renowned third-party auditor regularly investigates the games to ensure that they pass several rigorous mathematical tests. This guarantees that Tropezia Palace's games are genuine. Unfortunately, the audit reports are not available to the public.

Player Reviews

16 reviews
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Player rating
Inactive user
February 29, 2016

Tropezia Palace casino, which is devoted exclusively BetSoft games. Launched in 2010, this casino with instant games continues to grow and impress, and has recently spread to the international scene. This focus on the international scene is supported by the international art deco retro image of casinos, which can be immediately detected and can be easily recognized among casino players. Only once you walk into the lobby with a red carpet to see that this casino made keeping in mind the experience of players. My first game here is Slotfather, and immediately after that Boomanji where I won € 70 for an hour. Later, I moved on to roulette and for half an hour on account I had some best € 155. Unfortunately, this old disease - greed, that I took a set amount conquered the Boomanji slot machines, 40 € which I earned at Slotfather + € 40 deposit via Neteller e-wallet.

The ambiance at the casino is great, and that is perfectly expressed through games, with an emphasis on the quality of the games. BetSoft is known for its software that is beautifully made, but what makes it more attractive 3D slot machines. The pleasure is to play the world famous game that you are intruding into the world of beautiful graphics, pictures, sounds and character. Enjoy the glamorous world of Mr. Vegas or join in welcoming "SlotsFather" mafia family and certainly will not be disappointed many mini-games, bonuses, free spins and progressive jackpots. But not only 3D slot machines that impress, there are many classic slot machine that you can enjoy, with a three reel or 5 With an average of 98.43% in payments, this casino certainly likes his players to be happy with one of the highest payouts on the Internet .

For those looking for bonuses that are more consistent, from experience we can safely say that the Tropezia Palace casino who likes to make things interesting, with many seasonal offerings, progressive jackpots and bonus nights. However, given that the sole of your active players, you'll have to play to see what's on offer. As an added incentive, also offers bonus merry hours every Friday between 18:00 and 22:00 each player is given an additional 50% to the amount of deposited $ 100 fee. Safety is paramount in this casino, and Tropezia Palace has enabled us to have complied with all the rules to ensure that you play safely as you're in any real clay casino. Solid casino with a solid design, from me Rating 8/10.

January 31, 2015

The 100% welcome bonus was the main reason that made me to create my account here and to play my money. They have a lot of games from different software providers, this being the second reason, because I was tired of playing poor quality games. I created my account very fast, the website is nice and easy to navigate, it contains all the information that you need. I went to the cashier to make my deposit and to take the bonus, I wasn’t impressed by the payment methods that they have but I was happy because they had Skrill, the payment method that I am using very often! I deposited 20 euro to receive another 20 euro bonus with 20 x wagering requirements, deposit + bonus of course.

The Immortal Romance slot came in my mind because it was a long period since I don’t played this slot, because of the many disappointments that I had! The first 20-30 spins started to worry me because I didn’t saw any win and I was thinking that it is another casino with a bad payout rate. But a couple of minutes later, the free spins feature triggered, 10 free spins with 5 x multiplier and a decent win of 24 euro. Because the wagering requirements were low and because I had luck, I managed to complete the requirements very fast, in about 1.5 hours and I made a 36 euro profit, a good amount for me! I will definitely come back here to play these nice games very soon because I had fun and I won something!

The games are very good, they have a lot of software providers, you won’t get bored playing these games so I will give a 9!

The payment methods will receive only an 8 and the support a 9 because of the live chat feature!

Regarding the welcome bonus, I will give a 9, it has decent wagering requirements and I recommend it if you want to have a good chance to win something!

I have nothing bad to say about this casino!

Inactive user
October 26, 2014

I was going through my inbox the other day and I saw a mail about some free spins offer in Tropezia Palace Casino. The name didn't sound familiar so I decided to check it out. I followed the link and when I took a look at their slot games offer I was astonished by the number of games they had. The number on the slot games was 672. I don't think I have seen so many games in any other casino. They had games from NetEnt, Microgaming, Betsoft and even Rival with my favorite Cleopatra's Coins.

I went to live chat support to check if I already have an account here and was happy to get a negative answer. I went on and made an account and tried to use the free spins. I think they were for the slot Aliens or something I'm not really sure. Anyway the free spins weren't there so I contacted live chat support again. They were very fast and professional and after checking everything out I was disappointed because they had no free spins promotion for me. I didn't want to leave because I liked what I saw so I checked out the deposit section. I had a small balance on my Neteller account and decided to deposit 10 euros. I didn't take their 100 % match bonus because the wager was 20 x bonus + deposit. This is higher compared to other NetEnt casinos where the wager is 35 x bonus. I started playing Dead or Alive on a minimum bet and when I dropped to about 4 euros I had a descent win and switched to Starburst with 15 euros on my balance. I played on a higher bet for a while here but the game wasn't paying so I switched to Cleopatra's coins. I played for about half hour more until I lost all of my balance.

I had fun playing here and maybe I will be back to make a deposit again and try my luck.

October 25, 2014

Tropezia is great. I'm a new member here but so far so good. The customer support isn't available 24 hours but you are rest assured that they will address your concern as soon as possible. The games it offers are in top of the line and the website is very navigable. You can bookmark your favorite game so its very easy to go back to it once you're all good to play again. I have made my 2nd withdrawal last week and no problem whatsoever so I'm cool with that. Definitely on of my top choices. :)

July 26, 2014

How did I miss this casino? Due to my last small win in a Rival casino I was surfing no deposit bonuses for Rival casinos I still don’t have an account in and came across Tropezia Palace casino. The first thing I noticed on the bonus offer was 20 free spins on Aliens -NetEnt. It was in Rival category. I thought it was some mistake.

Anyway I tried the link and arrived at the main page of the website. I have to say that I liked it very much. A nice clean look with a clear promotion of slots as their top games. I wanted to see which slots they have because this looked more like an Microgaming or Net Ent casino than Rival. I was surprised to see that they have an enormous offer of slots from may software providers. They offer Rival, Microgaming, Net Ent, Betsoft. The only thing missing is Playtech. In their offer they have over 660 slot games. A really rich offer of games.

Ok now I was getting really interested in this casino. I made an account and clicked on the live chat icon which is easy to find with a sign that they are available from 10:00 to 22:00. I was even more happy when their operator responded in a matter of seconds. I asked about the free spins offer but it was expired and they didn't offer any no deposit bonus at the time. Anyway I asked about the deposit bonus offers and got a response that minimum deposit is only 10 e. now that’s a deposit I can take without too much hassle. The wager is 20x deposit plus bonus, so for a 10 euro deposit you get 10 free and have to wager 400. Mmm I would prefer if it is only 20 x bonus but this is also good. I wanted to make a deposit but when I went to the deposit link I kept getting an error try again later. I guess it’s some technical error and will try again later. I’ll write more about the deposit bonus in my next review.

Overall I really like this casino and the games they have to offer. All in one.

May 31, 2014

Tropezia Palace it is a new online casino, and this new casino using games from Netent, Microgaming, and rare this day Rival software. I played Rival only few times, and most with NDB's from different casinos, and I decide to deposit into this casino for playing Netent and Microgaming, but not Rival of course.

Tropezia Palace has great sign up bonus 200% on first deposit, and I decide to get it big, and made 50$ deposit. That give me 150$ on my balance, and I was able to start playing Thunderstruck II with high bet, at least for me it is really high - 0.90$ per spin. I spent probably 20 minutes to unlock second bonus feature, scatters just dropped and dropped like crazy, and this is rare thing with this game. On second bonus I get x 150 bonus round, and of course just left this game to spent some money on Netent game. I tried Evolution, Wild Rockets, Flowers, and clear about half of wagering. Then I open Immortal Romance and decide stick to this game till clear of wagering. Get couple of bad streaks, but features come and boost me back to where I was, and I finish wagering with 300$.

I request withdrawal, and only on next day casino ask my document. Strange thing that they ask photo of me and my ID, this is not often thing which casino ask. They verify my account day after I send my documents, and two more days took for them to process my withdrawal. 4 days for withdrawal with Netent and Microgaming games is long.

I rate Tropezia Palace casino with 6 stars, everything good, but verification and withdrawals should be faster. Also this strange request of photo myself holding my id, why they need it? Probably they think I am fraud player or something like this, but anyway this is just another headache to make such photo.

May 20, 2014

Tropezia Palace Casino is one of those casino rooms who offer their members good, fair and secure gaming as it has been connected with many software like Microgaming, NetEnt, Rival, Betsoft, BetOnSoft, NextGen Gaming and many others... When I was signing up for Tropezia Palace I wasn't sure much because I did not had much experience playing online before... And honestly I was little bit fascinated by their great warm welcoming bonuses for registration and deposits which has been categorized on three types Deposit Bonus, VIP Silver Bonus and Gold VIP and which is very cool and I have never seen this before on any other casino room...

And in this Casino you'll be finding the large collection of all the games. One of the really impressive feature of Tropezia Casino is that they have been providing 3D graphic gaming. So all in all they are offering amazing and exciting games to their members in all the sections slots, blackjack, roulette and have also good selection of poker videos. I have decided to play slots and other games as I personally like slots and wanted to try other games too. So when it comes to choose from these games I mostly loved playing Dragon Drop, Aliens, Jackpot Jester, Mystic Wolf, Fortuna, Wild Champions and Enchanted Woods which could also make u earn quite a good money.

And I can say that Tropezia Palace Casino room is very trustable and profitable for me and I had a good experience playing here and u'll also get a good gaming environment here :) The supportive team is doing a great job professionally they are always there to help you out from the problems and also reply very quickly to emails.

One thing which I am little unhappy about is that they don't have a live chat option but I hope they'll get it soon. It is restricted in many countries across the world which is quite strange to me. Tropezia Palace Casino room is licensed and permitted by Curacao. And I recommend you guys to play it's a safe, trustable and fun Casino room..

April 25, 2014

They have live chat feature on their website which I find incredibly helpful. Their customer service has always been a massive plus for me as it offers me peace of mind that when I have a question or need help they are just a click away. They consistently offer telephone support if my question seems a little tough to explain or when I ask for it.

March 28, 2014
March 27, 2014
Player rating 16 reviews
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