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Tower Gaming Casino

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Average Complaint Response Time: 1 day
Average Complaint Response Time: 1 day

Tower Gaming Casino Review

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General info & Latest Promos
Website http://www.towergaming.com
Established 2005
Owner Tower Gaming SA Casinos
Casino Promotion


One look at Tower Gaming Casino and you'll see why they are one of the most acclaimed sites on the internet. Players from around the world agree that this Online Casino is one of the best gaming experiences. Here you will find all you favorite classics - where you can play instantly!

The key to their success is their tailored services to meet individual player's needs, so it doesn't matter what style or type of player you are, they'll find something to suit you.


Tower Gaming Casino uses Net Entertainment Java software - one of the premier software producers in the online casino industry. The stunning layout, crisp graphics and player friendly navigation testifies to the fact that Tower Gaming knows what players want. While using the latest and best in gaming software and technology, Tower Gaming Casino ensures an outstanding gaming experience unlike any other gaming site. No download is necessary.


With a vast variety of Table Games, Sots Machines and Video Poker, Tower Gaming Casino has over 50+ free games and real money Casino Games to choose from. A huge selection of online slot machine games that keep casino players coming back for more! Take advantage of the huge jackpots and the massive 99% payouts that Tower Gaming offers - creating the best online casino experience.

Customer Service

The Customer Service Department at Tower Gaming has been praised by players and is a major reason why players continue to come back - no question is too small for the Tower Support Team. Tower Gaming offers 24/7 online casino and poker support and one of their profession Support Team staff can be reached by email at anytime. Customer satisfaction is a high priority at Tower Gaming so their Support Team makes every effort to ensure that their players are happy.


Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

  • Software

  • Deposit Methods

    CLICK2PAY, ClickandBuy, MasterCard, Neteller, Visa, Skrill
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, Visa Electron, Visa, Moneta.ru, Skrill
  • Withdrawal Times

    EWallets: 1-5 days

    Card Payments: 1-5 days

    Bank Transfers: 1-5 days

    Cheques: 1-5 days

    Pending Time: 0-24 hours

  • Withdrawal Limit

    No Limits
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Costa Rica
    • Estonia
    • France
    • Italy
    • Netherlands
    • Puerto Rico
    • Romania
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Download, Instant Play
  • Manual Flushing

  • Currencies

    US dollars
  • Languages

  • Licences

    Malta Gaming Authority
  • Company

    Tower Gaming SA Casinos
  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

  • Wager Limit Tool

  • Loss Limit Tool

  • Time/Session Limit Tool

  • Self-Exclusion Tool

  • Cool Off/Time-Out Tool

  • Reality Check Tool

  • Self-Assessment Test

  • Withdrawal Lock

  • Self-Exclusion Register Participation

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Tower Gaming Casino Reviews by Players


Write a review
Reviewed on September 12, 2012
Valdes - Your story is like many with tower gaming. This happened to me depositing 5x and finally winning. 40 emails and 2 casino web sites involved. I finally got my $. This is the only NetEnt casino that will steel your money and make you beg for it back. Love the Gonzo game also :-)

Be smart and don't play the casino at tower gaming - not sure why NetEnt lets this rouge casino stay.
ValDes 162 reviews
Reviewed on April 8, 2012
When I joined Tower Gaming casino I didn’t even imagine what was waiting for me there! It was powered by Net Entertainment and as you all know this is the gaming platform which is used least by the rogues and scams. So I was rather confident and became a customer without any doubts. Unfortunately it doesn’t appear to be so calm…

First I deposited 100$. As a welcome bonus i received a 100% match bonus. I played a lot with it but eventually lost everything.

Than decided to try again with another deposit and made such for 100$. No bonus code or promotion used! Again nothing and lost all the money. Than made a third deposit for 500$(no bonus code or promotion used again) and i hit a nice win playing my favourite game Gonzo's Quest. I made a withdrawal for 1700$ and left 105$ in my casino account to play with. Than I received an e-mail from casino representative, asking for some documents for verification purposes and i send them back all that was needed. I continue to play and even manage to double the remaining 100$ and turn them in 195$.

And than BAM - i received 10 hours later another e-mail from them with shocking news:
"Hi Vladimir,
I have just received word regarding your account verification. Please know that your documents have been verified. After further review, I can see that you had a casino bonus added to your account when you made your first deposit. The bonus requirements were not met, nor were the wagering requirements met at the time of your cashout request. This is a breach of our Terms and Conditions regarding this bonus.
As such, you are able to cashout your original deposit total, and all winnings accumulated on this casino bonus have been confiscated accordingly. Once this account has been approved, your account will be closed to prohibit further breach of our Terms and Conditions."

I read this several times until i understood that was tricked, smashed and robbed!?! I immediately go to their website and tried to login but my account was already locked and i never had the opportunity to log in and print all the facts or any proof from my account history! My joy became grief and my heart was about to explode, because 1200 $ is a big pile of money all over the world, and Tower Gaming has just stole them from me!!

I was rather determined to fight to the end and this is exactly what I have done. I submitted a complaint here, at AskGamblers.com and also get in touch with a representative of Malta Gaming Authority, where Tower Gaming was registered at. And the results arrived immediately. Just a day after the complaints I received a huge bunch of apologies from their customer care manager along with my money and the account reopened! She said that it was just a human mistake and that such things happens and so on and so on….I still wonder whether to believe her or they just didn’t expect such a fearless defend from myself and decided to pay rather than dealing with Malta Gaming Authority and the biggest gambling communities! Anyway, I got what I want by the bitter taste remains in my mouth!

So, to summarize I will use some simple rating scores:
Support: 1/10
Software: 10/10
Security: 9/10
Finance: 9/10
Bonuses: 3/10
Terms&Conditions: 5/10

Overall: Be extra careful there!

Well that is it from me now:). Thanks to AskGamblers.com for giving me the opportunity to share my story! And always remember: “You can not break the casino bank, but it is worth trying!”

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