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The moment you enter the casino, you will start sailing the high seas of mighty Vikings, but without the choppy waters bit. Sailing is smooth at SvenPlay, casino games count thousands, and promotions are packed to the brim, ranging from free sports bets to Free Spins for slots. Get ready for a ferocious casino experience!
- Extensive collection of live casino titles
- Live chat
- Mobile friendly design
- Extremely low withdrawal limits
- High minimum deposit
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SvenPlay Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About SvenPlay Casino
SvenPlay Casino, part of the L.C.S Limited family of online casinos, has provided entertainment to gambling enthusiasts since 2018. It has grown since, earning raving casino reviews from various sites and players alike, as reflected in the superb player rating on AskGamblers.
The Viking theme, which dominates the pages of SvenPlay, is polished off with a fine-tuned selection of games, ranging from online slots to sports betting, with an equally impressive selection of payment methods, coupled with easy navigation and intuitive design.
The full casino review can be found below, detailing SvenPlay Casino and why it's worth playing at.
- E-Wallets 0-72 hours
- Bank Transfers 3-7 days
- Card Payments Not offered
- Weekend Cashouts Yes
- Progressive Jackpot Wins None
Payment Information and Options at SvenPlay Casino
You can choose among over 30 payment methods to deposit your funds at SvenPlay and virtually the same number of withdrawal options, which, however, you won't be able to see from any location as they are geo-specific.
Although some deposit methods formally require a minimum deposit of €10, the minimum deposit to qualify for the casino welcome bonus is €25, so if you wish to use it, be prepared for this rather high amount.
The speed of withdrawals is pretty standard, with pending times up to 72 hours. However, this is not the main stumbling block when it comes to cashouts at SvenPlay; it's the maximum withdrawable amount.
The daily cashout threshold is capped at €1,000, while the monthly limit stands at €7,000. Unless you don't mind delayed payments and having your winnings divided in monthly instalments, then you won't mind SvenPlay taking its sweet time to pay out your hard-earned money.
Finally, if you prefer to bet in crypto, you can't do so at SvenPlay as it doesn't support crypto betting. In this case, you can look for another platform among our new casinos.
Games at SvenPlay Casino
The lobby is packed full of casino games, including hundreds of video slots from some of the industry's best software providers. Each game is clearly labelled by its provider to make it easier for players to find the games they love. Players can also add any game to their own 'Favourites' list so they only ever have to see the ones they love. There is also a search engine, making it easier and quicker to find games.
There are table games here too, including variations of blackjack and roulette. Some games have high starting limits but there are games suited for low-rollers too. Each game is clearly labelled in the lobby so players can pick the ones that suit their betting limits.
Enthusiasts of video poker games will also find their favourites, such as Joker Poker and many others, in the casino lobby.
Live casino titles are also available, where Ezugi, Evolution Gaming, Pragmatic Play, and others offer 24/7 live entertainment.
SvenPlay Casino's Commitment to Responsible Gambling
SvenPlay impressed us with their responsible gambling page. It details the history of gambling addiction, player security standards, principles of protecting minors, and more in a wonderfully informative blog piece.
The page also gives contact details of the most prominent organisations in the field and outlines what you can expect from each should you decide to seek support from them.
However, the choice of responsible gambling tool could be broader, and we hope to see SvenPlay work on this in the future.
Customer Support at SvenPlay Casino
When contacting customer support via live chat, the chatbot will first try to resolve your issue. If the chatbot cannot handle your query, it will ask if you wish to speak to an agent. Now, the queue shouldn't be too long, no more than a couple of minutes, albeit during the working hours, from 09.00 to 01.00 CET. This is a downside to SvenPlay's live chat service, which otherwise works like a charm.
Luckily, you can email your queries 24/7 and expect to receive a reply in your mailbox within 24 hours. Available languages for contacting the support team are English, German, Spanish, Norwegian and Finnish.
As a last resort, you can always get in touch with AskGamblers Casino Complaint Service and file a complaint with us.
Complaints
Read the complaints other players have left for SvenPlay Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
They will come up with the weirdest reasons to confiscate your winnings.
- They take a long time to verify account (they asked for 9 documents).
- Live support and emails feels like talking to AI, they just keep repeating the same answers.
The high-roller tables are well-managed, and the betting limits are perfect for serious players. I appreciate the VIP treatment and the dedicated support for larger bets.
The live dealer tables can be full during peak hours, which is frustrating when you’re trying to join a game. They should add more tables to handle the demand.
Good game selection, and a decent sportsbook, but that doesn't help when they treat their customers the way they treated me. Nothing can really weigh up to that.
SvenPlay stalled my withdrawal for over two months, using the tactic of repeating that they were looking into something, without elaborating and giving any time frames.
It was only when I lodged a complaint with Askgamblers that they paid me out. So unless you enjoy waiting for months for your money, and having to complain through a third party, then I suggest you stay far, far away.
The game selection and the platform which are easy to navigate. There is no lag in the games and the spins are not skipping. The chat is available during the day.
I have over 2000$ CAD in my wins. I have submitted all appropriate documents. Driver's license, bank statement from today, another bank statement with the address and I have not yet been verified. After reading the very poor reviews on the other platforms, I am very concerned about the safety here and I will update my review once I am verified and get my money.
I was disappointed with the casino experience. Customer support took an entire week to respond to my queries, which was frustrating. Additionally, their low win limits didn't sit well with me. The reviews I've read also seemed somewhat misleading, which left me feeling quite sceptical about the whole setup.
Svenbet is a great and exciting casino site with many opportunities to win both big and small. This is a gaming site that I would advise others to play on. Great gaming options with plenty of games. Full stars here!
Svenbet itself does not have much negative to say about this place. It's a shame to lose but good to win. Svenbet could perhaps give out a little more freespins and other goodies a little more than what is done now. Otherwise, a tip top site for everyone over the legal age.
Good looking Page, almost every slot you can imagine is available and there are very good deposit bonuses. Also the sports bet page is very nice and clean looking.
Excellent casino good bonuses and games. Easy registration and verification as well as deposits and Retreats. More promotions and free spins would be excellent have wide variety of games which is easy to get winnings and prizes.
Great customer support, lots of good games, great bonuses, nice freespins fast payments, fast deposits. I really like playing with them, great casino. Thereby I would recommend it always.
I don't like disliking anything. Putting something here would be unreal. They do a massive job by providing us with the newest games. I never felt so good with a casino feels Good to Play
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The game selection is decent, with a variety of slots and table games. Deposits are processed quikly, and the bonus offers are atractive. The site is licensed by the Malta Gaming Authority, which adds a layer of trustworthiness.
However, I faced some issues. The website can lag at times, especially when switching between games. The mobile app isn't very responsiv, and I had to restart it a couple of times. Customer support was slow to respond, and when they did, the answers felt generic. Additionally, some sections of the site feel cluttered, which makes finding specific games tricky.