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SvenPlay Casino
- Extensive collection of live casino titles
- Live chat
- Mobile friendly design
- Extremely low withdrawal limits
- High minimum deposit
Editor's View
The moment you enter the casino, you will start sailing the high seas of mighty Vikings, but without the choppy waters bit. Sailing is smooth at SvenPlay, casino games count thousands, and promotions are packed to the brim, ranging from free sports bets to Free Spins for slots. Get ready for a ferocious casino experience!
General Information About SvenPlay Casino
SvenPlay Casino, part of the L.C.S Limited family of online casinos, has provided entertainment to gambling enthusiasts since 2018. It has grown since, earning raving casino reviews from various sites and players alike, as reflected in the superb player rating on AskGamblers.
The Viking theme, which dominates the pages of SvenPlay, is polished off with a fine-tuned selection of games, ranging from online slots to sports betting, with an equally impressive selection of payment methods, coupled with easy navigation and intuitive design.
The full casino review can be found below, detailing SvenPlay Casino and why it's worth playing at.
Payment Information and Options at SvenPlay Casino
You can choose among over 30 payment methods to deposit your funds at SvenPlay and virtually the same number of withdrawal options, which, however, you won't be able to see from any location as they are geo-specific.
Although some deposit methods formally require a minimum deposit of €10, the minimum deposit to qualify for the casino welcome bonus is €25, so if you wish to use it, be prepared for this rather high amount.
The speed of withdrawals is pretty standard, with pending times up to 72 hours. However, this is not the main stumbling block when it comes to cashouts at SvenPlay; it's the maximum withdrawable amount.
The daily cashout threshold is capped at €1,000, while the monthly limit stands at €7,000. Unless you don't mind delayed payments and having your winnings divided in monthly instalments, then you won't mind SvenPlay taking its sweet time to pay out your hard-earned money.
Finally, if you prefer to bet in crypto, you can't do so at SvenPlay as it doesn't support crypto betting. In this case, you can look for another platform among our new casinos.
Customer Support at SvenPlay Casino
When contacting customer support via live chat, the chatbot will first try to resolve your issue. If the chatbot cannot handle your query, it will ask if you wish to speak to an agent. Now, the queue shouldn't be too long, no more than a couple of minutes, albeit during the working hours, from 09.00 to 01.00 CET. This is a downside to SvenPlay's live chat service, which otherwise works like a charm.
Luckily, you can email your queries 24/7 and expect to receive a reply in your mailbox within 24 hours. Available languages for contacting the support team are English, German, Spanish, Norwegian and Finnish.
As a last resort, you can always get in touch with AskGamblers Casino Complaint Service and file a complaint with us.
Games at SvenPlay Casino
The lobby is packed full of casino games, including hundreds of video slots from some of the industry's best software providers. Each game is clearly labelled by its provider to make it easier for players to find the games they love. Players can also add any game to their own 'Favourites' list so they only ever have to see the ones they love. There is also a search engine, making it easier and quicker to find games.
There are table games here too, including variations of blackjack and roulette. Some games have high starting limits but there are games suited for low-rollers too. Each game is clearly labelled in the lobby so players can pick the ones that suit their betting limits.
Enthusiasts of video poker games will also find their favourites, such as Joker Poker and many others, in the casino lobby.
Live casino titles are also available, where Ezugi, Evolution Gaming, Pragmatic Play, and others offer 24/7 live entertainment.
SvenPlay Casino's Commitment to Responsible Gambling
SvenPlay impressed us with their responsible gambling page. It details the history of gambling addiction, player security standards, principles of protecting minors, and more in a wonderfully informative blog piece.
The page also gives contact details of the most prominent organisations in the field and outlines what you can expect from each should you decide to seek support from them.
However, the choice of responsible gambling tool could be broader, and we hope to see SvenPlay work on this in the future.
Final Verdict on SvenPlay Casino
You can't complain about little about a casino like SvenPlay— it's a genuinely holistic casino experience (with a side of sports betting, too); just looking at its player rating and our CasinoRank score gives you a clear picture of its quality.
If you pick SvenPlay as your next iGaming destination, you can activate their welcome bonus, which, at the time of writing, offers to boost your deposit 100% up to €200. This is a solid, albeit not fantastic, start, given the high minimum deposit of €25.
For the most part, SvenPlay works like a charm the moment you enter, from quick deposits to fast-loading games and smooth navigation. That is until you get to withdrawals, which may be substantially delayed if you win big.
Apart from could-be-higher cashout limits, SvenPlay could also consider extending its live chat's working hours and investing more thought into responsible gambling tools by expanding their range.
Recommended by experts
Player Reviews
The high-roller tables are well-managed, and the betting limits are perfect for serious players. I appreciate the VIP treatment and the dedicated support for larger bets.
The live dealer tables can be full during peak hours, which is frustrating when you’re trying to join a game. They should add more tables to handle the demand.
Good game selection, and a decent sportsbook, but that doesn't help when they treat their customers the way they treated me. Nothing can really weigh up to that.
SvenPlay stalled my withdrawal for over two months, using the tactic of repeating that they were looking into something, without elaborating and giving any time frames.
It was only when I lodged a complaint with Askgamblers that they paid me out. So unless you enjoy waiting for months for your money, and having to complain through a third party, then I suggest you stay far, far away.
The game selection and the platform which are easy to navigate. There is no lag in the games and the spins are not skipping. The chat is available during the day.
I have over 2000$ CAD in my wins. I have submitted all appropriate documents. Driver's license, bank statement from today, another bank statement with the address and I have not yet been verified. After reading the very poor reviews on the other platforms, I am very concerned about the safety here and I will update my review once I am verified and get my money.
I was disappointed with the casino experience. Customer support took an entire week to respond to my queries, which was frustrating. Additionally, their low win limits didn't sit well with me. The reviews I've read also seemed somewhat misleading, which left me feeling quite sceptical about the whole setup.
Svenbet is a great and exciting casino site with many opportunities to win both big and small. This is a gaming site that I would advise others to play on. Great gaming options with plenty of games. Full stars here!
Svenbet itself does not have much negative to say about this place. It's a shame to lose but good to win. Svenbet could perhaps give out a little more freespins and other goodies a little more than what is done now. Otherwise, a tip top site for everyone over the legal age.
Good looking Page, almost every slot you can imagine is available and there are very good deposit bonuses. Also the sports bet page is very nice and clean looking.
Excellent casino good bonuses and games. Easy registration and verification as well as deposits and Retreats. More promotions and free spins would be excellent have wide variety of games which is easy to get winnings and prizes.
Great customer support, lots of good games, great bonuses, nice freespins fast payments, fast deposits. I really like playing with them, great casino. Thereby I would recommend it always.
I don't like disliking anything. Putting something here would be unreal. They do a massive job by providing us with the newest games. I never felt so good with a casino feels Good to Play
The casino attracts attention with its interesting design and easy-to-use interface. Most importantly, it offers a wide selection of games, including Netent, Pragmatic.
I especially like the wide selection of deposit methods.
Live Chat is responsive and helpful, the bonus rules are transparent so I think everyone will find something for themselves.
The casino attracts attention with an interesting design and an easy-to-use interface. Most importantly, it offers a wide selection of games, including Netent, Pragmatic. I especially like the wide selection of deposit methods. Life Chat responds quickly and is helpful, bonus rules are transparent so I think everyone will find something for themselves.
I don't see any downsides, but more withdrawal methods could be added. sometimes the games in the casino get stuck, so it's good to have good wifi connection.
Lots of providers and games and support team is very helpful and the respone is so fast . What I like about the casino is the varieties of the games and the website loading seems to be smooth and fast. Very top casino.
Actually only the live is casino website is loading a bit slower than normal website but in general they offer many bonuses also no deposit bonuses and 100 procent bonuses.
Nice design, fast payouts, as well as all slots are original. Good starting points, as well as a personal bonus. Support responds quickly to messages and really helps with the problems that have arisen.
A very good casino, a large number of providers, very good support. Beautifully designed interface.
Quickly withdraws funds.
I wish you development and success.
Great customer support, lots of good games, great bonuses, nice freebies, fast payments, fast deposits. I really like playing with them, great casino, great great great. Thereby last time I had a problem they resolved it within 12 hr.
I don't like disliking anything. Putting something here would be unreal. They do a massive job by providing us with the newest games. I never felt so good with a casino. Only thing was that one time my deposit was delayed. But those things happen everywhere, right?
Found this casino online. Casino looks very good and the game offer is excellent. Lot's of providers and games to choose here. Most of my favorite games are available... So I am gona try my luck here. Deposit methods are not that much... but it's ok. I can deposit with ideal.
So far no complaints. Should have more deposit methods. Also too bad they don't have live chat. May in the future they will add this option. Now I am ready to try my luck... cheers
Good casino. With many games, very nice website, nothing to complain about. Good bonuses to choose from when signing up. Also if you are in for sportsbet the site has it also ☺️
The website is in english.
The colour and theme is easy on the eye.
The site is promoted heavily and aggressively by most affiliate sites so they are easy to find.
Customer service is poor and deliberately unhelpful.
Attitudes to safer gambling is non existent. Asked for my account to be shut no short of 10 times.
Each time ignored and kept returning my withdrawals to my balance so I would gamble with it. Account still open!
KYC is deliberately drawn out and over the top. Documents which were already sent and approved were often requested again and again. Also they send emails telling you that you are fully verified and still cancel withdrawals and request more documents (Skrill transactions for whole year, how Skrill is funded mobile bill or contract even if you don't have it anymore, selfie after selfie).
Running lowest RTP of all games.
AskGamblers complaint resolved my issue.
Its nice design of website, although very lagy.
Navigation its not so easy as it looks. I like not dark mode websites.
I really think this site should have live chat 24/7 cause there are many problems.
Very bad and rough chat, its so much bad things on this casino its just hurts.
Verification is hard to make.
Bonuses better not to try, because of really big wager.
Withdraw is mission impossible.
I really don't know why this casino has so high rank, it must be something wrong with this reports.
AskGamblers is probably aware of it.
Really nothing much, just an average laggy website with few providers and games.
Chat, available only few hours a day, workday only, with very ruth and bad temper admin, who knows English 1 of 10 and even less from casino rules. Warning for players who have gambling issues, they won't close your account for any reason at all, no longer than 3 months. Even if you have serious gambling problems and you ask for help they don't care.
Withdrawal is so hard it hurts, kfc harder. This is one big scam, I won't deposit here ever again.
This Casino is mediocre at best. They have a lot of Games from different Providers and a standard Page Design. The Pages are loading fast. Everything can be found.
They offer daily Bonuses with 35X rollover which is also mediocre.
They have Live Chat that is at least online at Daytime.
- Customer Service is not friendly and not 24/7.
- 72h pending Time (exactly) for Withdrawals is not acceptable + only 1 at a time and max. 1000€/day.
Sven casino got good bonus promotions and many very fun games. One of my favorite casino to claim bonuses. I think you can at least give it a try. But in the end its an alright casino I guess
Live chat waiting time is most of the time >30minutes and then it says you should write an email. So at the end of the day you never really get a chance to reach the live chat.
Fast casino with lots of free spins. It has a really nice design and excellent support.
The name is not cool, and the colors are strange. There is nothing else I don't like.
Many kinds of slot and live casino games. Good graphics. Good customer service. Quick response. Many deposit and withdrawal methods. Fast payout.I will keep playing in this casino.
Slot selection is average. Gameplay is laggy quite often. Bonuses come with insane wagering requirements and a huge list of restricted slots. Despite the MGA license absolutely not recommendable.
Support is non existent. Live chat is busy all the time and email support takes 3 to 6 days to answer. The terms are a joke. 5.000€ maximum net wins per day which means the casino could void any cent higher than that. I get quite suspicious when I see tons of 10 star reviews of users with 5 or less reviews. Looks a lot like reputation management. Worst thing is, this casino is stalling requests to close the account. Intentionally or incompetence, apparently this casino is taking the concept of responsible gambling not serious. Avoid this casino at all costs.
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They will come up with the weirdest reasons to confiscate your winnings.
- They take a long time to verify account (they asked for 9 documents).
- Live support and emails feels like talking to AI, they just keep repeating the same answers.