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Supreme Play Casino

Item: Supreme Play Casino
Rating: 1
Author: Sharon D.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 12 Reviews

3.3/10

12 Reviews

Complaint Response 3 Complaints

5 days avg. 3 Complaints

What we like

Large selection of Rival slots, including i-slots
Downloadable and instant play clients
24/7 live chat, as well as e-mail and phone contact
128-bit SSL encryption

What we don’t like

No third-party audit of games

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sharon D.

Supreme Play Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.supremeplay.com

Established

2010

Licences

Curacao Gaming Control Board

Affiliate Program

Best Pay Partners

Languages

Dutch, English, German, Italian, Portuguese, French

Casino Type

Download, Instant Play

Deposit Methods

American Express, Bank Wire Transfer, ClickandBuy, Payz, MasterCard, Neteller, Visa, Skrill

Deposit Fees

Withdrawal Methods

ClickandBuy, ECO Card, Neteller, Skrill

Withdrawal Fees

Currencies

Australian dollars, Canadian dollars, Euros, New Zealand dollars, Norwegian kroner, British pounds sterling, Singapore dollars, South African Rand, US dollars, Danish krone

Pending Time

5-10 days

Withdrawal Times

E-Wallets 7-10 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Rival, Betsoft

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

FAQ Section

Suggest an edit

Supreme Play Casino is an online casino with a luxurious flair. Players can enjoy a wide variety of Rival powered games through their website or downloadable client. Supreme Play Casino currently holds a license in the jurisdiction of Curacao.

Games

Supreme Play Casino uses games from software company Rival Gaming. This means that players can enjoy one of the largest collections of slots in the online market today. Get started with their headline games in the i-slots category. In addition to offering smooth graphics and fun themes, each of these games carry with them an immersive plotline. Of course, players can enjoy dozens of traditional video slots and three-reel slot games, as well.

If slots aren't your thing, Supreme Play Casino also offers a multitude of table games. Enjoy both single and multi-hand blackjack, roulette, and a variety of other table games like casino war and Caribbean Stud Poker.

Video poker players can also enjoy several varieties of their favorite. Although Supreme Play Casino's selection of video pokers certainly lacks any off-the-wall variants, the majority of popular games are available in both single- and multi-hand varieties. Play Jacks or Better, Deuces Wild, Aces and Faces, Joker Poker, Double Joker, and Deuces and Joker.

Support

Online casinos, like all businesses, do best when they focus on their customers. Supreme Play Casino seems to understand this nicely. Players can contact a helpful support team through the live chat feature 24 hours a day, 7 days a week. If you'd prefer to get in touch through other means, Supreme Play Casino will gladly accommodate. You can also send the casino an e-mail with any of their available e-mail addresses, or give them a call at the appropriate telephone number for your country.

Security and Fairness

It's crucial that players are able to enjoy their favorite online casino games without running the risk of losing all their personal information. Supreme Play Casino wants your experience to be as safe as possible. They employ the industry standard of 128-bit SSL encryption for all transmissions of data to and from their servers. With this technology, it is impossible for anyone to read any of the data you provide at Supreme Play Casino.

Players also deserve to know that they're getting a fair game wherever they play. Supreme Play Casino uses Rival software, which is one of the largest online casino game brands. While the software is generally regarded to be professional quality, Supreme Play Casino has not undergone any third-party testing to validate this.

Complaints

Read the complaints other players have left for Supreme Play Casino. Learn more about complaints.

Show all complaints

Submit complaint

Supreme Play Casino - Not paying my withdrawals

I inform you that I call from Italy and I have to use the online translator in English, I do formal complaint against www.supremeplay.com 'cause I do not have a payout made legally paid 300 euro without giving me an explanation, then in on June 16, 2014 I made a withdrawal request of € 125 euro from my account, on my funds paid and I 'was denied without explanation. I point out that on google there are evidences of players supremeplaycasino, unpaid, who claim that supremeplay.com is going to fail and not pay the giocatori.faccio formal complaint of theft and fraud against supremeplay.com, I ask you to activate askgamblers verification procedures and legal protection for me and my entitlement to be compensated. I look forward courteous response.! cordial greetings.!

Resolved

€300

Supreme Play Casino - Didnt pay out and blocked account!

Hello Everybody/Askgamblers!

Please help! :)

This casino is blocked my account because: "I'm from Hungary"!

Supreme e-mail:

Re: account locked (Support #20293449)

Hi

We are sorry but we do not accept players from hungary any more

Thanks

Regards

Support team

supreme Play Casino

[email protected]

Askgamblers shows now too: "Players from Hungary are accepted"

And the STORY/SHOW BEGIN:(It's happened half year ago, I didnt know this site earlier):(:

I won 654.20 EUR in this casino, but Supreme is cancelled, because I played Black Jack while bonus was active!

It's true, BUT THE BONUS IS ACTIVE WHEN CASHOUT REQUITMENTS ARE MET! (It's Rival system)

I wagered more than enough (2906 eur), and after the slots playing (after the wager), I played Black Jack for fun, so I didnt want to cheat or something! (I lost some eur with the Black Jack, but it is not important, when I start the withdrawal, I have got 654 eur)

The Supreme Financial Dep. was unflexible, ununderstanding, and they didnt want to see in the details!... :(

SO the details:

I used 200 % welcome bonus, so I deposited 30 eur, so i got 60 eur, so I played with 90 eur!

I played FROM Mar 4, 09:47:27 PM TILL Mar 4, 11:36:46 PM <--- Supreme datas

I won some money (after -60 eur bonus), what Supreme is cancelled:

205344530800774 654.20 NETeller CANCELLED 5:09:57 AM

My last wagered correctly at the slot machine (till this time NO Black Jack):

205344530722339 Milk the Cash Cow 3.00 3.00 Mar 4, 22:48:10 PM

My first Black Jack playing happened on March 4, at 22:49:25 PM, with 5 $ wagered

Here you can find a Supreme answer via e-mail (WHAT IS NOT CORRECT), this answer would be better for me, coz Supreme wrote my first Black Jack hand was later, but it is not true:

----------------------------------------------------------------------------------------

You can see on your play history that the promo was activated on

2013-03-04 21:47:27 (server hour) and completed on 2013-03-04 23:36:46

(server hour)

You can also see blackjack bets at 2013-03-04 23:31:50 / 2013-03-04

23:31:41 / 2013-03-04 23:29:37 / 2013-03-04 23:28:06

So those bets where done during the bonus, when bonus play through was

still not completed and so under the bonus terms.

---------------------------------------------------------------------------------------------------

I have checked my wagers from page to page! (This was a heavy job.):

(In Rival casinos you can see every spins (bets - spins - times)

The following data resulted from this work:

Till March 4, at 22:49:25 PM, the following wagers have occurred (according to YOUR history):

TIMES BET

322 X 3 EUR = 966 EUR wagered

142 X 2 EUR = 284 EUR wagered

49 X 1 EUR = 49 EUR wagered

964 X 1.5 EUR = 1446 EUR wagered

215 X 0.75 EUR = 161.25 EUR wagered

Total wagered: 2906.25 EUR

The wager requitments in euro: 2700 EUR

Well, my wagers were more than sufficient!

These, I wagered with slot machines WITHOUT ANY NOT ACCEPTED GAME: THIS WAS MORE THAN ENOUGH!

In Supreme bonus terms, they say nothing like that I cannot play any game after the wager!

So finally, This casino should pay! :)

Thank you for the attention!

Resolved

Supreme Play Casino - not respond to mail

My experience with this casino is strange, I I have participating in this promotion casino download Tiki Treasure 5euro freeI have completed requisition 5 * 40 = 200 playthrough and I requested gain of 50 euros, I was asked to deposit 25 euro so I can withdraw earnings plus deposit = 75. On 10/20/2012, I sent the necessary documents but received no response they are approved or not, I contacted customer support said to send out another document, I sent another but no response until today, I do not understand what is happening, I was tricked? can not understand why not pay me. can you help me with this incident? Thank you in advance :)))

Resolved

€75