AskGamblers Quick Overview
Editor’s View
Spin Samurai Casino has a design inspired by legendary Japanese warriors. The combination of red and black colours makes the casino look powerful.
The navigation is smooth and intuitive – players can sort out games by categories, enter the live casino lobby, install an app or access the bonuses, among other things.
- Excellent choice of payment methods
- Fast withdrawals
- No payment fees
- No weekend withdrawals
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Spin Samurai Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Spin Samurai Casino
If you want to choose a reliable casino, Spin Samurai Casino is highly rated at AskGamblers. It’s also rated highly among the AskGamblers community. You can read more than 100 real casino reviews for better insight into the casino, written by AskGamblers members.
The casino also has a good track record when it comes to complaints. At the time of writing, they have just a handful of complaints registered against them. These have been resolved successfully, which proves the casino is willing to help its customers in their time of need.
The casino has also been nominated and shortlisted for an AskGamblers Award in the Best New Casino category in 2020.
Before registering, you can now read more about the casino as we cover various topics, including payments, customer service, games, and responsible gambling.
- E-Wallets 0-1 hours
- Crypto Currencies 0-1 hours
- Bank Transfers 5-7 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins Paid In Lump Sum
Payment Information and Options at Spin Samurai Casino
You can choose from various payment methods to fund and withdraw from your account. We have listed the deposit and withdrawal methods above, but please note that some are country specific.
It also focuses heavily on being a crypto gambling site, with many different cryptocurrencies to choose from.
The minimum deposit starts at €10, and the payment provider imposes the maximum limits. The minimum withdrawal amount starts at €20, and you can withdraw up to €5000 per week or €15,000 per month. The payment provider also imposes maximum limits, and your withdrawal will be paid in instalments if it exceeds any limits.
The great news is that there are no payment fees. You can deposit and withdraw freely without worrying about charges.
The casino aims to process withdrawals as quickly as possible. In some cases, this could be within a few hours if KYC procedures have already been carried out. The KYC and payment department works Monday to Friday, so there are no weekend withdrawals.
Games at Spin Samurai Casino
One thing you’ll never be short of is casino games. From the latest slots online to the most popular table games, you’re sure to find them at Spin Samurai.
When you visit the games lobby, you’ll be pleased to know it’s player-friendly and easy to navigate from game to game. The casino is home to the world's most talked-about gaming providers, and you can list them alphabetically. This is a great feature that helps you save time and only see the games you are interested in.
If you are a crypto player, you can also visit the Bitcoin section of the lobby to find the games available in your currency easily.
You can find your favourite games easily by using the search function. Start typing the game into the search bar, and the casino will find it almost immediately. This will save you time browsing.
Alternatively, if you’re a fan of live casino games, you’ll find plenty of them. The casino is home to multiple live casino providers offering the latest versions of Live Blackjack, Live Roulette, Live Game Shows, and more.
Spin Samurai Casinos Commitment to Responsible Gambling
The casino takes responsible gambling seriously and has resources available for further reading and independent gaming bodies at the bottom of their responsible gambling tab.
You can also put betting limits on your wagering at the casino, and we have listed the tools you can use above.
If you would like to set betting limits on your account, you have several options available to you, including deposit limits, loss limits, precise wager sizes, and playing session time limits, and these can all be controlled with the help of tailored controls.
If you want to take a break or self-exclude, you can contact the casino through their live chat facility, which is trained to help and assist.
Customer Support at Spin Samurai Casino
If you need help and assistance, you can contact the casino's customer team. A live chat feature is available. However, it is not easily located. You will find it using the left-hand menu and then selecting Help. This should bring up a Live Chat pop-up box.
To speak to an agent, fill in your personal information and the question you want. You’ll also need to select which department you need. The feature is available between 09:00 and 23:00 GMT. Customer support agents are responsive, professional, and friendly.
If you need further assistance, you can email the casino. However, the casino has not come forward with much information regarding customer support on its site.
We checked the casinos' FAQ page, and various questions have been covered, including submitting a complaint if you need to.
Complaints
Read the complaints other players have left for Spin Samurai Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hello RUMSHAKERZ, Thank you for sharing your feedback with us! We're glad you enjoy your experience at Spin Samurai :) Regarding your worry about PayID as a payment method, that option is now unavailable, but we may introduce it as a payment method in the future. Nonetheless, there are alternative payment options available to you. We find your suggestions to be insightful, so we pass it along to our product team and top management and see if it can be improved in the future :) Could you please let us know a bit more about the struggles you faced with our website? We would be happy to hear from you at [email protected] because your feedback helps us to improve our service. Wishing you great gameplay! Sincerely, Spin Samurai Casino
I like how it reminds me of the fact that I am apart of their team and the random bonuses that come about. It is an awesome casino and I enjoy it alot.
I don't like that they don't have active bonuses monthly or weekly and I think they should start having active promo codes available to everyone even since up bonuses.
Hello DIANALYNNROY, We're happy having you as a part of our Spin Samurai family Our promotions team is very creative in coming up with exciting monthly and weekly offers which you can find under the Promotions page once you log in to your casino account :) Also, if you'd like to receive more features - you're welcome to join our loyalty club - https://www.spinsamurai.com/en/loyalty-program Wishing you great gameplay! Sincerely, Spin Samurai Casino
Great range of games, has all the games I enjoy in one place. Interactive, eye catching bright display. Enjoyable and easy to use and navigate around the pages including deposit options.
No pay ID available for deposit or withdrawals. Many games have a minimum bet of $0.50 AUD, would prefer more $0.01 options. Otherwise haven’t found any characteristics if class as negative.
Hello NIKKI0912, Thank you for taking the time to comment on our casino. We are delighted to hear that you appreciate our games :) Regarding your worry about PayID as a payment method, that option is now unavailable, but we may introduce it as a payment method in the future. Nonetheless, there are alternative payment options available to you. Regarding your concern about the minimal bets, I strongly advise you to look at other games. Some games have a minimum stake of € 0.10, which is roughly similar to 0.15 AUD. If you have any further questions, please get in touch with us by Live Chat or email at [email protected]. Wishing you great gameplay! Sincerely, Spin Samurai Casino
Very good fast site with many games available to many countries. Fast transactions, exclusive bonuses!
As for me, one of the best casinos available in Poland.
A very good team of support operators always helps as the first privacy to this casino.
As for me it is the number 1 online casino.
Hello JACO91PL, Thank you for sharing your feedback with us! We're happy you enjoy your experience at Spin Samurai :) Wishing you great gameplay! Sincerely, Spin Samurai Casino
It's one of the most user-friendly casinos. Packed with a great selection of games, loyalty bonuses are rewarded frequently along with regular deposit bonuses being available and tournaments for all player levels. You are assigned a personal account manager and taken great care of. If you are in Australia this is definitely one of if not the best casinos to utilize.
Hard to talk direct to online chat need to wait until your account manager responds to emails. There isn't really much else I have come across as being any issue.
Hello BELB81, We're happy to receive such great feedback from you :) We are sorry for having an overloaded support service from time to time, we are working to lower the queue waiting time! Wishing you great gameplay! Sincerely, Spin Samurai Casino
Great wins, fast withdrawal. Great customer service. Plenty of pokie games. Really love playing samurai spin. I highly recommend this site to everyone. I play this site every week. And so far have won over $10.000.
Not enough bonus codes. Needs more codes to redeem. Some games don't pay out very well. And sometimes some of the games don't work properly, which is a letdown. Also this site should have had daily free spins just for being a member.
Hello AMORR78, Thank you for taking the time to share your feedback with us! Our promotions team is very creative in coming up with exciting weekly offers which you can find under the Promotions page once you log in to your casino account :) Also, you will be able to gain more perks and rewards as you climb up the loyalty program’s ladder. The more you play, the more you earn - https://www.spinsamurai.com/en/loyalty-program Wishing you great gameplay! Sincerely, Spin Samurai Casino
I like everything about Spin Samurai casino. In my opinion casino is one of the best online casino around. I am glad to find & sign up @ spin samurai as one of the player.
Everything in Spin Samurai casino site is awesome - good platform with so many games we can play on in style, a few payments method and quick withdrawal.
You won't disappointed sign up in this casino if you like to bet and like to spin around the pokies machines, put your name down in this casino. Just like me and you won't be disappointed 😉👍
I can't thing anything that I don't like in this casino, but I reckon giving out more free bonus balance or spins to your players would be awesome coz, we do like a second chances to be able to have at list a little win 🤔
Hello KMAYTIMU, Thank you for sharing your experience! We're happy having you as part of our Spin Samurai family :) By the way, you will be able to gain more perks and rewards as you climb up the loyalty program’s ladder. The more you play, the more you earn. https://www.spinsamurai.com/en/loyalty-program Wishing you great gameplay! Sincerely, Spin Samurai Casino
The best thing about this casino is the chat service. All the chat representatives are polite and eager to help. I have a VIP agent who is always ready to assist me when I want help. I regularly get awarded VIP bonuses like free spins and even bonus coins.
There isn't anything I dislike about this casino. I have always had a very enjoyable time playing here. if I had to choose one thing it's that I can't play rival software here. I like a couple of slots from there.
Hello KILLROID, Thank you for your feedback! We're happy you enjoy your experience at Spin Samurai! Wishing you great gameplay! Sincerely, Spin Samurai Casino
Easy to navigate. Approximate deposit minimum and promotions and verified and trustworthy. The list of games are quite familiar and easy to play and the variety is pleasant. The bonus free spins rewards gifted occasionally is a Major perk.
The player loyalty levels are confusing and don't seem to help motivate. The achievements and the rewards and the time and deposits needed to proceed to next level are all a little bit confusing and don't actually give any returns that make the feature special.
Hello AKAAMINAH, Thank you for taking the time to provide us with your feedback about our casino :) The loyalty bonus is calculated based on your bets rather than your deposit. The more you play, the more comp points you get. Don't hesitate to contact us via [email protected] if you have more questions about the loyalty bonus. Alternatively, you can also contact our live chat. We are available 24/7. On this link, you should be able to find information on Special Bonuses for Loyalty Levels: https://www.spinsamurai.com/en/bonus-terms Wishing you great gameplay! Sincerely, Spin Samurai Casino
The site runs smoothly and is very user friendly, it uses many different gaming providers which then allows the site to have a wide selection of games to cater to all your needs
I don't like that only my VIP manager is able to give me a bonus. Especially when we are in different time zones so he is never available when actually needed
Hello GRMITCH018, We're sorry to hear that you're having trouble reaching your VIP manager due to the time difference. Please be aware that one of our goals is to make our customer service and VIP managers as accessible as possible. When VIP players contact customer support, the customer support representative will try their utmost to meet the requests. However, due to special arrangements left by the VIP Manager on their player's account, customer support is occasionally unable to make any offers or meet the requests. In addition, the casino allows for freebies based on experience and gaming activity, if the Customer Support agent is unable to add a freebie for you at that time, it could also be because there were none available at that time. If you're open to it, we would love the opportunity to look into this for you and also to inform your VIP manager of your concerns and feedback. In order to do this, please provide us with your email - feel free to send it to [email protected] :) Sincerely, SpinSamurai Casino
Spin Samurai Casino News
Read all news about Spin Samurai Casino, check for updates and stay tuned for exclusive bonuses.
SOFTSWISS, the innovative software provider, has expanded its Jackpot Aggregator network following the launch with Spin Samurai Casino.SOFTSWISS will provide complete support throughout the Jackpot Matsuri campaign, which includes three levels of prizes, with a maximum reward of €100,000 for one lucky player.Join Jackpot Matsuri at Spin Samurai!According to the deal, Spin Samurai will receive the full support of a business account and technical manager from the SOFTSWISS. With this deal, Spin Samurai hopes to boost player acquisition and retention thanks to Jackpot Aggregator’s unique, multi-purpose Jackpot as a Service business model.Aliaksei Douhin, Head of SOFTSWISS Jackpot Aggregator, commented on the deal and said the supplier is “delighted that Spin Samurai has launched their own jackpot campaign with our product.We are glad that every new partner we acquire gets an additional opportunity to develop in new directions,” Douhin noted.Meanwhile, a spokesperson for Spin Samurai noted that SOFTSWISS’ Jackpot Aggregation offering allows the operator to roll out “fantastic promotions” to reward lucky players with massive jackpot prizes while at the same time “allowing for a smooth user experience.”“SOFTSWISS is a close partner of Spin Samurai, and this only strengthens the bond between us,” the spokesperson stressed.
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Awesome place to gamble, user friendly UI, great support especially for VIP, staff are friendly and always come through esp with cashback, good selection of games. Not much to fault this site on, payouts are timely too.
One thing I think that would make it better would be the addition of pay ID for faster withdrawals, and also more extensive bonus codes, perhaps a few more providers as well. Sometimes site can be buggy or slow but overall def one of the better online casinos.