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Spin Pug Casino

5.7
CasinoRank
6.2
Player rating 5 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Home to leading software companies
  • Live chat available 24/7
  • Mobile friendly games
  • iTech Labs approved
What we don’t like
  • Several country restrictions
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Finnish, German

Established

2021

Licences

Malta Gaming Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Live Casino

Deposit Methods

Trustly, Visa, MasterCard, Interac, Sofort, Paysafe Card, Skrill, eZeeWallet, Flexepin, CashtoCode, ecoVoucher, Neteller, Payz, MuchBetter, Jeton

Currencies

Euros, Canadian dollars, US dollars, New Zealand dollars, Brazilian reals, Argentine pesos, Polish zlotys, Indian rupees, South African Rand, Mexican pesos

Withdrawal Methods

Bank Wire Transfer, Visa, MasterCard, Trustly, Interac, Skrill, eZeeWallet, Neteller, Payz, MuchBetter, Jeton, Flexepin

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 3-10 days
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 0-72 hours

Withdrawal Limit

EUR 10,000 per month

Software

Games Global, Betconstruct, Mr. Slotty, iSoftBet, Endorphina, Multislot, Booming Games, Evolution Gaming, Ezugi, 1x2Games, Big Time Gaming, Gamomat, Givme Games, Golden Hero Games, Kalamba Games, Oryx Gaming, Habanero, BetGames.TV, Red Tiger Gaming, Betsoft, Quickspin, Thunderkick, Elk Studios, PariPlay, Pragmatic Play, Playson, Amusnet Interactive (Former EGT Interactive), NetEnt, Wazdan, Relax Gaming

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Spin Pug Casino is an online casino where members can enjoy a range of games which include video slots, table games and they offer a live casino. Players can pick from a range of different software providers which include the likes of NetEnt, Big Time Gaming, Betsoft, Endorphina and Red Tiger Gaming. The casino can be enjoyed instantly through a web browser or members can use their mobile casino. Spin Pug Casino is licensed and regulated by the Malta Gaming Authority.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United Kingdom and the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.

Virtual Games

Players can open the casino lobby where they will gain instant access to hundreds of video slots from some of the most popular software providers in the industry. They can easily select their favourite vendor thanks to the drop-down menus or they can easily find the games they love by using the search engine. Other filtering options are also available and navigation from game to game is seamless. Titles here include Gonzo’s Quest Megaways Slot, Starburst Slot, Money Train 2 Slot, Dead or Alive 2 Slot and Stampede Slot.

There are a variety of table games here as well which include popular versions of Blackjack, Roulette and Poker. Players can find the games that best suit them and their betting limits.

In addition to the traditional table games, there is also a large assortment of video poker games. These include single and multi-hand versions such as Aces & Faces and Bonus Deuces Wild.

Live Casino

In the live casino players will enjoy software providers like Evolution Gaming and all these games are hosted by real-life dealers, in a live environment, much like a real casino. Some of the games are open around the clock providing constant entertainment and players can bet against the dealer or against other players. Betting limits will also vary from room to room.

Mobile Gaming

Spin Pug Casino is available on the go through virtually any mobile device so players can enjoy even more convenience. All that is needed is a compatible mobile browser which comes as standard on most devices that use iOS and Android. This will give players instant access to their favourite games wherever they are.

Support

Anyone who needs help and assistance can contact the casino's customer support team by using their live chat facility which is available non-stop. Players can also email the casino or use their messaging system if they require further assistance.

Security and Fairness

When it comes to security the casino uses high levels of encryption and firewalls to ensure their players are always kept safe. This means personal information and financial transactions will always be kept confidential at all times.

They also use an industry-standard random number generator to ensure their games produce random results which have not been manipulated.

Player Reviews

6.2
5 reviews
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camsescalante62
May 27, 2022
8

Spin Pug Casino is a little underwhelming at the start but it can pick up the pace over time as more bonuses become available. The games are fun and it’s worth exploring new titles.

Spin Pug Casino doesn’t feel fun to play at first which can easily turn off a lot of players. I only stuck around because I have a three-deposit discipline when trying new casinos.

shure_brashes
March 28, 2022
7

Spin Pug Casino is one of those casinos that I don't necessarily hate nor love as well. It's about average in my books, and at its worst, painfully mediocre. It's not the worst casino ever because I still find the games to be generally fun, but once you are finished with playing the games, you immediately get bored and want to find another site to visit. Again, it's not a bad site, but it's also not great and lets other players want more out of their experience. At the very least, that's how I feel about the whole site.

I think there are more negatives when it comes to Spin Pug Casino. The reason that this casino is not my favourite is the fact that the games aren't that good in my opinion and the site's look is not that convincing. I think it's going to be more of a personal taste when it comes to like the site, but for me, I find it lacking and want more from the site and its games.

Fiekie247
November 29, 2021
6

Spin Pug as part of the High Web Ventures I stumbled across the internet offering 50 no deposit spins and I decided to try my luck. I think I was No deposit hunting a bit, as I lost some money on other casinos. I cannot remember the game, but I did complete the wagering.

Registration is as usual and I got used to it signing up to this group. It was not long anymore as the browser remembered my information and auto-completed every single detail which made signing up a breeze. After I signed up, confirmed my account the spins were added. I think the game was the Alchemist by Lady Luck games.

I think with my free spins winning I played only red tiger slots and eventually got a decent balance, after I completed wagering my balance was around 120 euros, but they reduced it to 30 euros as it was the max cashout from a free bonus. Also keep in mind the wagering for the signup bonus was x99 the bonus amount. It took a lot but I eventually killed it.

I uploaded documents and submitted my withdrawal. After almost 1 hour of no feedback, then I saw I got an email for KYC. I responded with my documents attached and viola 30 minutes later my docs were approved and another 10 minutes later payment into my skrill account.

Immediately after that, I tried my luck with the first deposit bonus, but luck was not on my side that day. I asked live chat for some extra spins and it was denied.

I think with spin pug the signup spins were the only time I won at this casino and my luck just went down the drain. I made numerous deposits but could not get a win at all with the 400%, 300% bonus, and I decided to try some other casinos from High Web Ventures to try my luck.

Overall spin pug seems good, but my luck Is nowhere near as I see it at other casinos from this brand.

Message
Blackjax
June 26, 2021
6

I signed up on Spin Pug casino because it is one of the few Highweb casinos that offer my local currency which is INR. Spin Pug casino has a layout which is quite similar to all the other Highweb ventures casinos. The site has a layout designed to please dog lovers and the cute pug logo definitely makes you go aww. The site loads pretty nicely on PC and mobile.
Spinpug casino has more than 49 providers who come together to give you more than 2500 games.

They have Netent, Elk, Thunderkick, Pragmatic, BTG, Microgamming and other big as well a lot of small providers with low volatility but decent slots. You can enjoy these games with a raw deposit or can take advantage of their humongous bonus offers that starts with a 500% up to 100, followed by 400% upto 80 and then their regular promotions. You get these offers with 50x bonus wager which you need to finish in five days and has a max cashout of 10 times the deposit. Spin pug casino has a separate tab for bonus games plus every game available to play with bonus is tagged with bonus.

The casino also has a live casino section which has 4 providers that give you more than 40 Live casino games.
They have a decent range of deposit and withdrawal methods in E wallets such as Skrill, Neteller, Much Better, Ecopayz. Apart from this for my country they offer deposit from Google pay, UPI and net banking but this is actually Astropay.


The casino has a live chat which is available from 50am to 9 pm UTC. They are very helpful and guide you with all your queries. The casino does verification via email or by uploading documents on verification tab. The entire process gets done within 24 hours. The casino processes cashout up to 300 euros almost in under 10 minutes. My own cashout of 20000 INR was processed in under five minutes after requesting.

The casino is very professional in its approach and if you want to have a lot of fun with small balance this is the place.

I chose INR currency to play with but while playing slots of Push Gaming the balance would be automatically converted to Euro. Apart from that Push gaming slots would go on ' Unexpected error' and Relax gaming slots would show 'Partner cashier error' in every 300 to 400 spins.

Gamomat slots would not even open with my INR currency. I hope they fix it. Also the max cashout limit from bonus should be at least 20x or they should reduce wager from 50 times to 40 times as they are using deposit and bonus for wager calculation.

Message
Afi4wins
April 30, 2021
4

Want some more huge deposit bonuses for long hours or even days of fun? Then you need to go to yet one more casino owned and operated by Highweb Ventures NV, namely Spin Pug Casino, a newly launched casino in this year (2021). Everything about this casino is identical to the other three sister casinos (BetsPalace, Dinospin and Winzz), meaning, they use the same gaming platform and have the same games and providers. So, if you had no issues at any of the mentioned three casinos, then you shouldn’t face any issue at this casino as well.

However, what is usually the norm doesn’t always stay the norm. In this case for example, I was facing numerous connection and navigation errors. Some games simply refused to load up after clicking on the ‘Play’ button, just hanging there, unmoving. I had to reload the Home Page again each time to get back where I started and choose another game to play. It became utterly disappointing when the next game I tried to play also faced the same hanging problem!

I don’t think the issues may be connected to the gaming platform, as these problems didn’t occur at any of the other three said casinos, so most probably it could be due to glitches or bugs in the casino’s operating system or server instead. I had sent out messages to their Support Team, reporting of the errors that I had encountered, and asked them to quickly look into the issues as I had already made a deposit, claimed the 500% first deposit bonus, and the 5 days wagering validity period was already running. One day delay would mean one day shorter to complete the wagering requirement, and at 50 times the deposit and bonus amount, any delay would have serious consequences on me.

Several hours later, I logged back into the casino and tried again to load the games. A few of Gamomat and Amatic games still wouldn’t load up, but I managed to play on the Book & Pearls and Roman Legion games. Thunderkick’s games of Sword Of Khans and Birds On A Wire were also working, but both games were playing simply horribly! When I next tried to play Gonzo’s Quest, there were some initial hang ups, but it finally got started up and running. Strangely enough, La Dolce Vita still wouldn’t load up, but another version of the same game could, the Hot Fire Blazing or something version, so I finally did get to play the game, but without activating that extra Fire feature.

Honestly speaking, after going through so many issues with the games, all within the same day, it got me into such a disappointed mood and state of mind, that I simply lost interest to continue playing at this spin bugs casino! If the casino operator does not get everything going and working smoothly again soon, I would definitely request for a closure of my account!

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So far not a single complaint has been filed against this online casino.