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Sol Casino

Sol Casino
Welcome Bonus

100% up to €300 + up to 500 Free Spins, 1st Deposit

Visit casino
T&Cs Apply
Our Rating CasinoRank
8.4/10
CasinoRank
Player Rating 77 reviews
9.4/10
77 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints

Sol Casino: My Expert Opinion

The Sun is shining at Sol Casino, which offers its new players a generous welcome bonus. Once you’re in, you can access a wide range of games, ranging from slots to table and live casino games. The casino is well-organised and easy to navigate. You can access everything from the home page or the side menu. 

user_avatar
By Petar M.
What we like
  • Live chat is open 24/7
  • Mobile friendly games
  • High withdrawal limits
What we don’t like
  • Limited table games
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sol Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://sol.casino
Established
2019
Licences
Curacao Gaming Control Board
Company
Galaktika N.V.
Affiliate Program
Royal Partners
Languages
English, French, Russian, German, Spanish, Portuguese, Turkish
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
Mobile Apps
IOS, Android
Social Platforms
Facebook, Instagram, Telegram, X, WhatsApp
Suggest an edit

General Information About Sol Casino

Sol Casino is an online casino licensed and regulated by the Government of Curacao. It was established in 2019 and is owned by Galaktika N.V.

When you land on the website, you can choose between several different languages. The option is located in the upper right corner next to the registration and the login button. Speaking of the registration, all you have to do is enter your email address and password, and then choose a country and your currency. You can also sign up via social media.

Before you decide to become a member of Sol Casino, we encourage you to read our detailed online casino review. You’ll learn everything about the online gambling site, including the payment methods used, how customer service works and whether or not the casino encourages responsible gambling.

Payment Information and Options at Sol Casino

Sol Casino offers various payment options, including Visa, Master Card and a range of e-wallets. Sol is also a cryptocurrency casino that allows you to choose popular crypto, ranging from Bitcoin to Tether. The payment options available to you may depend on the country you’re from.

Every time you withdraw an amount equal to or exceeds €1,250, the casino will perform an identification procedure before you receive the money in your account. The payout limits depend on the status of the player. The range goes from €4,000 to €15,000 for 24-hour withdrawals. In a month, players can withdraw anything from €80,000 to €450,000!

The cryptocurrency payout limits are slightly different. They’re set to €50,000 in 24 hours, €250,000 in 7 days, and €1,000,000 in 30 days.

Customer Support at Sol Casino

Sol Casino has excellent customer service. The live chat feature is available 24/7, and you can also contact casino representatives via telegram. When you open the live chat, you can choose between the chat option or an online call.

Having this option is excellent, as you can pop a couple of quick questions or hop on a call and discuss your situation should there be something more complicated to resolve. We tested their chat feature and were immediately connected to one of their agents. They were friendly and answered all of our questions.

Games at Sol Casino

Choosing your favourite casino games at Sol Casino is a problem because each lobby is packed with the latest releases from renowned providers.

If you’re a fan of online slots, you can select games by choosing different slot providers, game gestures, collections, or activating the bonus money games. You can also sort out online slots alphabetically, by popularity or select new online slots.

Table games are also available to Sol Casino members. Opt for different versions of roulette or video poker, but if you want to experience live action, the live casino lobby is filled with games from Evolution, Playtech, Games Global and several other providers.

Sol Casino’s Commitment to Responsible Gambling

Sol Casino offers several responsible gambling features players can use to control their gambling habits. The casino prevents underage gambling, and each player has to prove their identity.

You can take a self-assessment test to see if you’re developing any gambling-related problems. This is the first step one should take, as answering the specifically tailored questions could help you determine your next steps.

Setting deposit, wager and loss limits will keep your spending in check. If you want to limit the time you spend at the casino, there’s a session limit tool. All of these tools are available within your account.

You can cool-off or self-exclude if you feel as if the gambling has been taking a toll on your personal life. With the cool-off feature, you can still withdraw your remaining funds, while self-exclusion entirely blocks you from the casino and its promotional campaigns.

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Sol Casino Bonuses

Check out other Sol Casino Bonuses and pick one that suits your needs.

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Exclusive
100 Free Spins
Category No Deposit Bonus
Free Spins 100
Bonus Code: ASK100
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Exclusive
50 Free Spins
Category No Deposit Bonus
Free Spins 50
Bonus Code: ASK50
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Welcome Bonus
100% up to €600, 1st Deposit
Minimum Deposit €20
Wagering Requirements 45xb
Bonus Percentage 100%
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Welcome Bonus
50% up to €300, 1st Deposit
Minimum Deposit €20
Wagering Requirements 45xb
Bonus Percentage 50%
More info
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Complaints

Read the complaints other players have left for Sol Casino. Learn more about complaints.

Show all complaints
Submit complaint
Delaying my withdrawal even after successful verification
Hello Sol Casino,

I’m posting here because my withdrawal request from September 29 at 20:00 is still pending, and I haven’t received a clear answer through your support channels.

Initially, according to your Terms and Conditions, the maximum processing time for a withdrawal is 24 hours, which has also not been honored. Over these days, I’ve only received generic responses asking me to “wait,” without any real progress or detailed updates.

Additionally, by your email, I was informed that the verification process may take up to 72 hours. However, that period has already passed, and I still haven’t received any specific explanation or a concrete timeframe for when my withdrawal will be processed.

I would like to emphasize that my betting activity is minimal, and I have successfully withdrawn funds before using the same account and method. This makes the current delay even more confusing.

All I’m asking for is clear communication and a definite timeline for the completion of the verification and withdrawal process. Transparency builds trust, and I believe this should be resolved promptly.

I hope this post helps to get a proper response and resolution soon.

ID: #CO6L2

Thank you.
Status solved Resolved
S/.3,257
Uncredited deposit issue
Dear AskGamblers Team, I am writing to bring to your attention a recurring issue regarding uncredited deposits, similar to my previous experience which was resolved following my complaint over here in the past regarding SolCasino.

Current issue: Specifically, on May 10, 2025, I made two separate deposits at SolCasino , one for INR 2400 and another for INR 2200. Unfortunately, as of today, neither of these deposits has been credited to my account. I have followed up with their chat support multiple times and provided screenshots of the transactions, yet there has been no clear timeline provided for resolution.

This delay has persisted for more than 5 days, despite assurances from their support team that such issues typically resolve faster. I was recently informed that my case has been escalated to their financial team, further extending the waiting period.

I wish to express my frustration with this ongoing issue. While I appreciate the responsiveness of their chat support , the lack of a timely resolution is disappointing. A reliable deposit process is crucial for maintaining trust and satisfaction among players. It is imperative that Sol Casino improves its payment systems to prevent such recurring issues considering this has happened time and again.

I have attached screenshots of both deposit transactions for your reference. I kindly request a prompt resolution to this matter and would appreciate if SolCasino intervenes and closes this at the earliest.

James
Status solved Resolved
₹4,600
Deposit TRX not credited

I made a deposit of about 78 TRX. It was November 11, 2024. More than 11 days have passed, but the deposit has not been credited to my account and has not been returned. The support service ignores, answers the same thing - that they submitted a request to the payment system and are waiting for an answer from it. Thus, you can wait for an answer for a whole year. Why should I wait all this time? My transfer was made in cryptocurrency, there is a transaction hash that anyone can check that the money was sent and received. The money is small, but this site shifts responsibility to intermediaries, due to the fact that they could not process the transaction. I think that this is the site's problem and they should promptly resolve such situations on their own, especially since there is confirmation of my transfer. I demand that the money be credited to the balance, or returned to my wallet.

Status solved Resolved
$15
Deposit not Credited for over a week
I made two deposits: one for INR 1200 on October 4, 2024, and another for INR 2200 on October 8, 2024. Unfortunately, both deposits have yet to be credited to my account.

I have reached out to the casino’s chat support multiple times and provided screenshots of my transactions. While the chat support team has been excellent in their responses, they have not given me a clear timeline for when I can expect my money back. As a result, I’ve now lost more than a week waiting for a resolution.

Overall, I enjoy playing at Sol Casino, but I believe there needs to be an improved process for handling deposit issues. A seamless deposit experience is crucial, and having a clear protocol in place to address uncredited deposits would greatly enhance customer satisfaction.

I felt compelled to reach out on Askgamblers.com since this issue has been delayed without resolution. I have attached screenshots for both deposits made on the respective dates.
Status solved Resolved
₹3,400
Deposit of 2000INR not credited
Dear Askgambler Team,
I made 2000 INR deposit on 27/09/2024 through UPI which is successful from my end but till today my deposit is not credited in my Sol casino account.

I tried contacting support team on daily basis but support team is only asking me to wait little more.

My account is verified at SOL casino. Hereby i am attaching the transaction screenshot and the bank statement. Please help me to receive my deposit.
Status solved Resolved
₹2,000
Delaying my withdrawal even after successful verification

Hello,

I have an account in this casino since 2019. My account has been verified. Payments have always been very fast, I have never had any problems with this.

However, in 2024 the situation changed. After winning, I wanted to withdraw money. I was asked to provide a package of documents for additional verification, I did this immediately.

After successful verification, I made a new withdrawal request. However, the operator in the chat told me that my request would be processed within 3 days, according to the rules of the casino.

After 3 days my request has not been processed. I once again contacted the casino support to find out what the problem was.

I was informed that I now need to wait up to 31 days for withdrawals.

  • On February 14, I passed additional verification
  • On February 17, my withdrawal request was not processed
  • On February 18, I was informed that payment was being delayed for up to 31 days

The payment amount is 188100 rubles.


I believe that the casino deliberately does not want to pay me my winnings.

Help me solve the situation.

Status solved Resolved
руб.188,100
Delayed payment at Sol Casino 121612 TL

Hello everyone

I am a member of this site and have been playing sports betting and casino on this site for a few months I went through all the verification procedures, I was even called with a camera, and I showed myself with my ID in my hand.

I made my first withdrawal request, but no payment has been made since November 30.

I'm really curious about the reason for this. I haven't made any rule mistakes. I won money with my major volleyball European Cup bets and slot games and I have been waiting for 20 days.

Status solved Resolved
TL121,612
Delayed payment of $6300

Hi,

I have waited more or less since 10th of July for my withdrawal at sol.casino.

I have uploaded ID and done video verification two times the last 9 months. I have multiple withdrawal approved from November. Earlier withdrawals has been paid very quickly.

Why my withdrawal is still pending is a mystery for me. I have 6300 usd in one pending withdrawal.

Status solved Resolved
$6,342
My withdrawals request are delayed

I am Sol casino customer and they owe me several withdrawals - 23april2023_30000₹, 23april2023_15000₹, and 24 April2023_27000₹. I have not received these till date. When I ask for support my agent, they all give different answers, some say that my withdrawal is stuck with the payment system, or some agent says that your withdrawal is stuck with us.

My account is also verified, they never do this before they are doing it this time and their license will expire on 15 august 2023.

Please help me, I have also attached the screenshot and Bank statement.

Status solved Resolved
₹72,000
Withdrawal problem 210e
I initiated a withdrawal request on 2023.02.26. After one day I went to chat ask them about my request, because once I had a succesful withdrawal at them which has processed in a few hours. In the chat they stated that the financial department asked me for additional verification which means I should provide to them a video selfie of myself. They didn't informed me about this before just after I went to the chat. Okay I provided to the them the video they stated that I will receive my funds in shortly. On the next day (2023.02.28) I went again on chat asking them what is about my withdrawal request. They stated that they are checking me about unfair gambling and this investigation can take up 31 calendar days. You should know that I had about 10-15 single bets at soccer markets with 40-50 EUR amounts. After got this information I created a second withdrawal request for my remaining funds (110 EUR) and I wanted to close my account and request a refund for my funds which is on my gamin balance (210 EUR) -because as far as I know in this case the contract is terminated between us and they have to refund all of my funds from my gaming balance. They rejected this because I have pending withdrawal and they are stating in case of I delete my account all my funds credited to the casino so I will never get back my funds. Please help to solve this issue, I just want my money and I don't want to play at them anymore.
Status solved Resolved
€210

Sol Casino Complaint Stats

Resolved 13 / 14
Avg. Amount $1,088
Avg. Complaint Duration 7 days
Avg. Response Time 2 days

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Player Rating
9.4/10 ● 77 reviews

Top reviews from our players

Phiti badge
10/10

I've been playing at various casinos for quite some time now, and I can safely say that this place is one of the best. In the beginning, I was simply amazed at the number of games they offer. Such a variety is not often found. I've found many favourite classics and exciting new releases here. And when it comes to questions or problems, the support team is always there to help. They are friendly, courteous and prompt. I recommend it to everyone!

Helpful ()

Nice to meet you, Phiti! Thank you for giving us feedback, we have 5000+ games on our web site, moreover there're weekly cashback, monthly promotions, loalty program, so you can get more if you play on our site. Best regards, Sol Casino!

user avatar
Geevmza badge
10/10

I have been playing at Sol for a long time, and in all this time the casino is only getting better. the slots add new ones as they appear. You should verify your account better to avoid withdrawal problems later. In general, you can do everything through support, they will help in any questions. I often write to them if something happens. By the way, slots play well, RTP has not been reduced. So the casino works honestly!

Helpful ()

Hello, Geevmza! Thanks for sharing your experience, we appreciate time you spend in our casino and try to improve the site for you to play comfortable, we conduct promotions every month, do not miss them. Best wishes, Sol Casino!

user avatar
SUVATABEB badge
10/10

Sol is really the best casino I've played in. And moreover, the number of slots is very large, thunderkick usually turns. Sometimes I test other providers. And most importantly, nothing lags and access is not lost. I think that I will continue to play here, because they definitely have no competitors.

Helpful ()

Hello, Suvatabeb! Thanks for the feedback,we really fo our best yo develop the site and give you only the best opportunities, so hope you'll enjoy the game in the future as well. Best regards, Sol Casino!

user avatar
Filentin badge
10/10

Different games are presented in SOL, not just slots. So sometimes the balance can be raised several times in a couple of minutes. In general, I am glad that they offer to play and enjoy. Plus, the interface is cool, which is easy to understand.

Helpful ()

Hello, Filentin! Glad to hear that you're sutisfied with our web site. We try to extend the range of our games for you to have a great choice. Hope, that you'll try the best of them. Best regards, Sol Casino!

user avatar
3-ton badge
10/10

Slots from all providers are presented, so you can play those that are personally convenient for you. I advise you to verify your account right away, so you will receive money many times faster and there will be no deviations. On average, they are taken out in 20 minutes, for a maximum of an hour.

Helpful ()

Hello, 3-ton! Thanks for the feedback, we're really have 5000 providers and try to be in step with the times and develope our site. Also, our withdrawal requests are considered in 2 hours, we try to do it quickly so you do not need to wait for long time. We're appreciate your experience and hope you won't be dissapeared in the future as well. Best Regards, Sol Casino!

user avatar
Darlis badge
10/10

What exactly shows in Sol is that they want to attract users. Even the manager sometimes calls, offers new bonuses. Where else will you find this? Withdrawals are also no problem, they are credited to the account from which the deposit was made. Some amenities in general.

Helpful ()

Nice to see you, Darlis! That's very nice that you like our site, because we have been doing a lot for developing it, hope you'll be satisfied in the future as well. Sincerely, Sol Casino!

user avatar
NetuPust badge
10/10

Very quickly in Sol, money is both deposited into the account and withdrawn. And there were no problems at all, and I have been playing here for about a year now. I have all deposits and withdrawals on one means of payment. By the way, if you made a deposit, then remember that you first need to win it back there, you can’t immediately withdraw money. But in support they always explain everything, if anything.

Helpful ()

Hello, NetuPust! Thanks for sharing your experience. On our web site we have lots of payment methods and we have strong bonuses' system so you can use the as well. By the way, if you make deposit, you need to wager it, this point (№ 8) you can check in our terms and conditions. We hope that you've subscribed on our newslatters and do not miss our no deposit promotion. Best regards, Sol Casino!

user avatar
LEGENDAR badge
10/10

Quite a good SOL casino. All new slots appear quickly, and sometimes there are even exclusive new ones. Well, in general, I like the design of the casino.

Helpful ()

Happy to see you, Legendar! Thanks for such a high mark. Hope, that you've already enjoyed our promotions, welcome bonuses, cashback and took part in lotteries and tournaments. Best regards, Sol Casino!

user avatar
netty80freddie badge
10/10

I lost some money on this site, it's upsetting but then they sent me a cashback, I do not know it and you know, I won money and withdraw them, got it in 2 days.

I needed to take 2 selfies to be verified, my camera is not good and information on the document wasn't visible, so I have to take some more selfies before they accept it, it's okay I think.

Helpful ()

Nice to meet you, Netty80freddie! Thank you for the feedback, the verification is the way for us to be sure that you're real person, an adult and the funds that you want to withdraw will be got by you. Hope that you don't forget to take part in lotteries and tournaments, and weekly bonuses. Best regards, Sol Casino!

user avatar
Champ badge
10/10

Fast in deposit and easy to make a transaction and easy to win.
They have a lot of machine to play with and they have friendly customers who are professional to solve the problem.

Helpful ()

Glad to see you, Champ! We are really happy that you appreciate our site so generously! Hope, in the future, you'll enjoy it more. Sincerely, Sol Casino!

user avatar

Sol Casino News

Read all news about Sol Casino, check for updates and stay tuned for exclusive bonuses.

Become a Brave Treasure Hunter at Sol Casino to Win a Share of $8,400
Promotion Become a Brave Treasure Hunter at Sol Casino to Win a Share of $8,400

A brand new tournament is kicking off at Sol Casino, and when you play selected Amatic-powered slots, you could win a share of the $8,400 prize pot.Enter the Atlantic Reels TournamentYou can go head to head against your fellow players at Sol Casino, and whoever climbs the leaderboard and secures their position wins!It's a battle of the bravest, and whoever wins the most points will walk away victorious. The tournament runs 18-25 August at 2:00 pm UTC, and the casino has selected a list of popular slots powered by Amatic to host the tourney.If you want to collect the most points and walk away with a share of the prize fund, collect the most points and fight off the competition.You can pick any game from their list, but to start earning points, you must bet at least $0.75 per spin.Place in the Top 100 PositionsTo win a prize from the $50K pot, your name must be on the top 100 spaces. The top spot wins $1,200, and the prizes have also been listed on the tournament page.If you win a prize, it will be credited with zero wagering requirements, and you will be able to track the leaderboard throughout the tournament.The casinos' full terms and conditions apply, so you are good to go once you have read those.

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By Sharon D.

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