Sol Casino - Deposit not Credited for over a week

Hello, dear player and representatives of AskGamblers!

We are glad to hear that you enjoy playing at our casino and that our support team has been able to assist you during this time, and we truly appreciate your patience. Unfortunately, the timing of the payment system's response is, in fact, not regulated, and we can't speed up their work. This is why we are unable to provide you with an exact timeline for the resolution. However, we assure you that as soon as we receive any response from the payment system, we will notify you immediately.

Best regards,
Sol Casino

Update: As of now , I have received the first deposit amount of INR 1200.
I’m only awaiting the deposit amount of INR 2200 to be credited now , and the complaint can be then closed .

Hello, dear player and representatives of AskGamblers!

We are glad to hear that your first deposit of INR 1200 has been credited. Regarding the remaining deposit of INR 2200, we are still actively working on resolving this issue and will notify you as soon as we receive a response from the payment system. Thank you for your patience, and we hope to fully resolve the matter soon.

Best regards,
Sol Casino

Hopeful, that you guys work on this and close this as soon as possible.

Hello, dear player and representatives of AskGamblers!

We’re happy to inform you that your deposit was successfully credited to your balance on 2024-10-22 at 13:17:09 UTC time. Thank you for your patience!

Best regards,
Sol Casino

Dear @coldstorm,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

This is to confirm that all the funds are credited. This case can now be closed. Thank you Askgamblers and SolCasino

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.