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Smart Mobile Casino

0
CasinoRank
3.5
Player rating 2 reviews
Complaint response No complaints yet
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Available in instant play
  • Optimized for mobile gaming
  • Live casino open
  • Live chat available to players
  • Encrypted with SSL
  • Monitored by IBAS
What we don’t like
  • A limited selection of table games
  • No video poker
  • Live chat open between 09:00 and 01:00
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2016

Licences

Gibraltar Regulatory Authority, UK Gambling Commission

Affiliate Program

Casino Type

Instant Play, Mobile

Deposit Methods

Maestro, MasterCard, Neteller, Solo, Visa, Skrill, Boku

Currencies

British pounds sterling

Withdrawal Methods

Maestro, MasterCard, Neteller, Solo, Visa Electron, Visa, Skrill, Boku

Withdrawal Times

EWallets: 24 hours
Bank Transfers: Not offered
Cheques: Not offered
Card Payments: 3-5 days
Pending Time: 72 hours

Withdrawal Limit

Software

Games Global, NetEnt, SkillOnNet, IGT (WagerWorks), WMS, NextGen Gaming, Blueprint Gaming, Aristocrat, Big Time Gaming, Lightning Box

RTP

Publicly audited

Live Chat

Contact

Support Mail Email: [email protected]
Support Phone Telephone: 0203 457 3255

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Smart Mobile Casino is an online casino that specializes in mobile gaming. Powered by a variety of software providers, this Nektan casino features NetEnt slots and online slots by NextGen Gaming, IGT and more. Players who enjoy live table games have the option to engage in live gambling at the casino. Smart Mobile Casino is licensed and regulated by the UK Gambling Commission and Gibraltar Regulatory Authority.

Restricted Countries and Territories

Players from the United Kingdom, Ireland, Norway, Sweden, Australia and the Netherlands can open an account at Smart Mobile Casino. Unfortunately, players residing in various countries are prohibited from playing.

Virtual Games

The video slots found at the casino are powered by NetEnt, Microgaming, NextGen Gaming, IGT (WagerWorks), Lightning Box, Big Time Gaming, WMS (Williams Interactive), Blueprint Gaming, Aristocrat and SkillOnNet. Players can enjoy popular titles like the Merlin's Millions slot, Piggy Riches slot, Twin Spin slot, Foxin' Wins slot, Gorilla Go Wild slot, Zeus III slotMedusa slot and numerous others.

Players looking for table games can play blackjack and roulette.

The casino's selection of specialty games includes diverse scratch cards.

Live Games

In the live casino, which is powered by Extreme Live Gaming, players can engage in live gambling via live streams. The casino features a variety of live table games.

Mobile Gaming

Since Smart Mobile Casino specializes in gaming on the go, it can be accessed on a variety of devices, no matter if it is an Android phone, iPhone, Windows Phone, iPad or any other tablet.

Support

Players can contact the casino customer support via email and live chat, which is available to players between 09:00 and 01:00.

Security and Fairness

The website is secured with SSL technology which automatically encrypts players' private information and keeps it safe from third parties.

Since all games use Random Number Generators, the outcome is always random, unbiased and fair. Furthermore, the casino is monitored by IBAS, an impartial adjudicator for potential disputes between players and operators.

Player Reviews

3.5
2 reviews
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Date
Relevance
Player rating
Unknownstarz
November 1, 2016
3

Live casino is great, many options for slots. Apart from that nothing else.

- Pending withdrawals, takes 3 full working days so basically expecting you to cancel and gamble it all away.
- Live support takes way too long, waited 1 hour to try and resolve something and they couldn't even resolve it, also 1 person in queue it took me around 30 min.
- I lost around £50 - £100 in live casino due to getting error messages of something wrong with servers. Placed bets then the bets weren't placed but I still got money deducted from my account and I haven't heard anything from them.

Message
raverbabe
September 27, 2016
4

I've seen some really dodgy mobile casinos over the past few years, "Pocket Fruity" springs to mind as well as another brand that allowed you to deposit via seriously expensive text messages and then withheld your winnings until you could prove you had paid your phone bill, which meant a wait of several weeks for a lot of people. Fortunately Smart Mobile is part of the Nektan group who also operate a brand I've previous good experience with, so I was happy enough giving them a try.

You can play the games at this casino using your PC or laptop if you wish but it's definitely intended for tablet and mobile users. The game selection is quite limited at present although there are a large number of different providers present their is only a small selection of top games from each on offer at the moment. A lot of my favourites were missing and I did have the feeling that the casino was shying away from the highest variance games.

You can get started for free as the casino offer a token £5 no deposit bonus as well as a three stage welcome deposit bonus. The no deposit bonus has a predictably insane 100x wagering requirement but I wasn't able to find a great deal of other details regarding the associated terms and conditions on their website - if you try and follow the links regarding the no deposit bonus it just takes you to a page with details about the three stage deposit bonus instead so I wouldn't be surprised if there are some nasty catches such a maximum cash out and the like.

I decided to get in touch with support to query the details of the no deposit but the live chat was not available at that time. I did try to make a withdrawal so I could add the details regarding that side of the casino to this review, but that was four days ago now and my withdrawal is still in a pending state - not very impressive at all.

I have to say my experience at Smart Mobile wasn't very good, and I'm in two minds as to whether I will bother with the latter two stages of their welcome bonus right now. Many of the top tier casinos already have excellent mobile offerings and I'm unsure if Smart Mobile will be able to compete in it's current state.

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Smart Mobile Casino Complaints

So far not a single complaint has been filed against this online casino.