SlotJoint Casino

Item: SlotJoint Casino
Rating: 1
Author: Sharon D.

SlotJoint Casino

The casino is closed.

Player Rating 41 reviews

8.3/10

41 reviews

Complaint Response 25 complaints

2 days avg. 25 complaints

What we like

Completely instant-play
Compatible with desktop and mobile devices
Extensive variety of slots, table games, and more from multiple providers
Features Live Casino
24/7 customer support via live chat, e-mail, and toll-free phone
Secured with SSL encryption
Proven fair by independent audits

What we don’t like

Players from several countries are restricted

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Sharon D.

SlotJoint Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://slotjoint.com

Established

2015

Licences

Curacao Gaming Control Board

Company

Northern Entertainment N.V.

Affiliate Program

WagerJoint Affiliates

Languages

English

Casino Type

Instant Play, Mobile, Crypto Casino

Deposit Methods

Payz, Maestro, MasterCard, Paysafecard, Ukash, instaDebit, Visa, iDEAL, Sofort, POLi, Giropay, Neosurf, Skrill, Bitcoin, UPayCard, Interac, Citadel Instant Banking

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, Visa, Payz, Skrill, Bitcoin

Withdrawal Fees

Withdrawal Limit

EUR 10,000 per month

Currencies

Australian dollars, Canadian dollars, Euros, British pounds sterling, New Zealand dollars, US dollars, South African Rand

Pending Time

24 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-5 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, GamesOS/CTXM, Betsoft, Nyx Interactive, Play'n GO, 1x2Games, Leander Games, Rabcat, Ezugi, Thunderkick, Big Time Gaming, Elk Studios, Endorphina, GameArt, Pragmatic Play

RTP

Not stated

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

Phone Support

1-888-479-7612

FAQ Section

Suggest an edit

SlotJoint Casino is an online casino is established by the team of owned by the team of Canadian gambling enthusiasts. It caters a wide range of slots and other casino games from leading software providers including Microgaming, NetEnt, Nyx, Betsoft, 1x2Gaming, GamesOs, GameArt, Endorphina, Play’n Go and more. Players can enjoy the majority of their games at home and on the go. SlotJoint Casino is licensed in Curacao.

Restricted Countries and Territories

Players from Costa Rica, Curacao, Cyprus, Israel, Malta, United States of America, other countries and regions that prohibit online gambling are not permitted to play at SlotJoint.

Mobile Gaming

The majority of SlotJoint Casino’s games are available for play on mobile devices. No app download is required to access the mobile games. Players just have to go to the SlotJoint Casino website on their smartphone or tablet’s mobile browser to get started.

Security and Fairness

SlotJoint Casino protects players with SSL encryption from the security experts at GlobalSign and Norton. This technology makes it practically impossible to read sensitive information sent to the casino for any purpose.

All of the games at SlotJoint Casino have been proven fair by independent audits such as Global Gaming Labs. Players can rest assured that all games have been tested and verified.

Support

SlotJoint Casino offers round the clock customer support via live chat, e-mail, or phone. Only keep in mind that toll-three phone support is available to assist players between 8:00 AM and 5:00 PM PST. Another way to get your question answered is to search through the FAQ section.

Virtual Games

SlotJoint Casino features an immense selection of video slots. Among the most popular titles are Doctor Love on Vacation slot, The Flash – Velocity slot, Mamma Mia slot, Dolphin Reef slot, Medusa Slot, and Foxin’ Wins Slot, Merlin’s Millions slot, and so many more. Players who hunt huge jackpots have a variety of progressive slots to choose from, such as Major Millions slot, and Mega Moolah slot.

Interestingly, at SlotJoint Casino, table games are actually favoured over slot games because of the higher payout rates. The site features numerous Blackjack and Roulette variants, along with Baccarat, and Keno. There is also a selection of Scratch Cards, Bingo, and Asian Games.

Fans of video poker casino will find a variety of single-hand and multi-hand favourites at SlotJoint Casino including Jacks or Better, Deuces Wild, and Kings or Better, Joker Poker, Double Joker Poker, and many more.

Live Games

SlotsJoint Casino also offers players live dealer games streamed directly from Costa Rica. Players can enjoy a full Las Vegas experience without any travel costs. The available titles currently include Live Roulette, Live Baccarat, Live Blackjack, Live Punto Banco, Live Casino Hold’Em and Live Sic Bo.

Complaints

Read the complaints other players have left for SlotJoint Casino. Learn more about complaints.

Show all complaints

Submit complaint

No verification and no desire to withdraw the winnings

From November 29, I sent a document regarding my verification and from time to time they wrote that something was missing. Until finally on December 3 they wrote that they have 3 business days to verify me. Today is December 8th and still no my verification and I wanted to collect my winnings from the casino.

Resolved

€11,300

Still no payment after 1 month

I won $1200 on 7th April 2022 and went through withdrawal process to receive my winnings of $1200. I Received first email from them on 9th of April reg First Payout Verification. Sent them the valid documents needed. Had resent couple of times as images were blurry. Anyway, after bout a week, I reached out asking for update. They replied by saying had maintenance done and that they have sent email to Payment and Finance team. I got that answer back most times I spoke to them, via LiveChat or emails.

It is now 12th May and still has not received my $1200 because they're saying they are having technical issues. I sent proper verification documents and also gave them my banking info. I keep bugging them & they said they're waiting on their payment team. Its been over a month!!

Resolved

Withdrawal of 3000

I won 3000 on march 28 and withdrawn 3000 on march 29 of 2022. They had maintenance done on april 12 of 2022. I have not received my 3000 because theyre saying they are having technical issues. I went through verification and also gave them my banking info. Its been a month and four days. I keep bugging them & they said they're waiting on their payment team.

Resolved

$3,000

Withdrawals error

I have tried to make a $100 withdrawal several times since September 18th but no luck yet.

On my transaction history, my initial Neteller withdrawal displayed "error" despite I had made some other Neteller withdrawal successfully before. I contacted support, via live chat and told me to have it cancelled and request it again which I did.

After some days I checked again and the same happened. I contacted again support and told me to try again and asked me my Neteller transaction history to check that it didn't go through; which I did. They also said that Financial department would take the case but I think I only was contacted by them to send the Neteller transactions history, which I did twice as requested. When I contact support now they tell me that the case is being taken by financial department and told them to get in touch or solve it but I just checked and still the same

Thank you for your help

Resolved

$100

My 100 bucks disappeared

I have reported this before but I didn’t not add any proof. I was told I could resubmit.

On June 5 2021 I sent a $50 Etransfer to slot joint casino.
The money was debited from my account and I was notified that the transaction was complete and deposited on there end.
The money did not show up on my balance. I contacted their chat and was told that it could take up to 24 hours or it may just bounce back to me in 9 days.
I was not happy about it but it is what it is.

On June 7 2021 I sent another $50 deposit via Etransfer and again it was debited from my account and showed completed.
The money never appeared in my balance in their end.
They claimed they never got it.
I sent them pictures of my account activity which showed 2 Etransfer withdrawals with it being completed on their end.
The person on chat repeatedly told me that they never got it.
I asked them where it would have gone then. They didn’t know.
They were gonna escalate my complaint to the finance department. I was contacted by some one and they told me that it would be returned in 9 business days.
I contacted the slotjoint chat person on June 17 2021 and told them the money had not been returned to me yet. Again they told me that they would escalate it to the finance department.
I emailed the support email all my pictures of my bank statement and pictures of the Etransfer completion. Also a picture on the pop up screen from their site that said deposit was successful.
I then stated getting email wanting my bank statement. I sent them what I had and explained that I deal with an online bank and I can’t get my June statement until the second week in July. I sent them what I had again. They kept emailing me back telling me that that won’t work.
I then again told them that all I have. I even sent them the screen shot of the request for June statement is not available.
I was told 9 days and it would be returned, and here we are 3 weeks later and I still don’t have my money.

I should also add I have been playing at this casino for years. And I have still played since this happened. I just want my $100 back.

Resolved

$100

Withdrawal drama

Hi,

On the 24th April I won $1000 x 2 at slotjoint, I did my withdrawal on both amounts separately but on the same day. They checked out one within 1 day and the other 3 days later. On the 29th they accepted my withdrawal and paid me out according to them.

This is a bank transfer to which they say 2 to 8 days for clearance. I've had withdrawals from multiple casinos all via bank transfers and it's taken max 2 days, my bank also said it's not a long process. It's now the 11 th May and no funds. I've repeatedly spoken to them to which I get the same answer you need to wait.

I then get an email from them saying there processing bank is having technical difficulties and my withdrawal is still sitting there and not processed ??? They said to contact them on Monday there time, in which I did and now they are saying you need to wait we have no update for you.

It feels very wrong and like they are purposely stalling me. I would like some help please

Resolved

$2,000

Money successfully withdrawn from my bank account

I would like my money back as it was withdrawn successfully I've checked with my bank & it was not put into my casino account. I've had numerous chats with live support since the 11/12/2020 which I have screenshots of I also provided the casino with the screenshot of the money being taken out of my bank account.

Resolved

$30

Withdrawal delayed more than 30 days of following up with the financial team

on april 26th, i requested a withdrawal of 1200$via swift bank transfer. after 8 days i had still not received my withdrawal, so i contacted the support staff via email. they requested a bank statement to ensure i had not received it, and upon reciept they stated they had resent the payment. i waited 8 more days and still nothing. i contacted them again with a new bank statement once again proving i had not received it. i requested they change payment type to an interact e-transfer. i have contacted them multiple time since then, and they keep telling me they will "follow up with the financial team" and contact me when they hear back. still no response from the financial team over 30 days later.

Resolved

$1,200

Waiting 2 months for payment

On April 7/20 I requested to withdraw $1100 from slotjoint casino (CAD), I deposited $150. I verified my documents, however I used my debit MasterCard which does not have my name on the front unless I request it from the bank. As it was required for verification, I went into my bank to request a new debit MasterCard with my name on it. I received this on April 30th and uploaded a picture of it. I was informed that my withdrawal would be sent to be verified and paid and I would receive notification of payment. By May 7th I still hadn’t heard anything so I enquired and was told payment was sent on May 5. On May 11th I received an email that the payment had been sent back as the bank required more information than what they requested (swift code). I sent that in immediately and was told payment was made on May 12th. However, 8 business days had passed and still didn’t receive payment. On May 23rd, they requested bank statements, which I sent. On May 29th after not hearing anything I emailed and they requested another bank statement. On June 2nd I followed up with an email - the response was payment was made on May 5th and then requesting Bank statements to show I didn’t receive it. I was patient and understand they are probably short staffed but now I am getting requests to do things I have already done and saying payment was made May 5th when they informed me that it was returned. I have waited 2 months and would like to receive my payment.

Resolved

$1,100

Slow on account verification

Hi,

I have opened an account at SlotJoint Casino on the 14th May , deposited and won.

as usual I then tried to verify my account in order to get my withdraw approved .

I uploaded my driver license and proof of address , but ever since documents are in "waiting for approval status".

Problem is i'm unable to get in contact with them in any channel.

They don't answer the phone on the support number and referring to the live chat, the live chat is offline for the last 3 days "due to high volume" and they don't replay to any of my emails.

I'm worried they will just wait till I lose hope...

Would appreciate your help.

Thank you

Ely < surname removed >

Resolved

£6,000

SlotJoint Casino Complaint Stats

Resolved 25 / 25

Avg. Amount $1,339

Avg. Complaint Duration 4 days

Avg. Response Time 2 days

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Player Rating

8.3/10 ● 41 reviews

Top reviews from our players

Afi4wins

9 years ago

4/10

SlotJoint Casino was one casino that I have seen many players made wins at, and how many of them would talk good or praised the casino. What impressed me the most was the speed of payments made by the casino. Hmm, all that certainly sounded good and very encouraging, but I wasn't buying them. I know how 'luck' can play tricks on different players. Some may win, many others may lose. It took me quite a long time before finally deciding to give SlotJoint Casino a try, and that too was partly due to a promotional offer they were having at that moment in time. What it was, I totally cannot remember now! Hehehe.

Getting myself registered was a breeze, getting my email validated was quickly accomplished too. After everything else was in order, I then made my first deposit and claimed the 200% deposit bonus. I cannot remember if any free spins were attached to that offer, but it doesn't matter. The first thing that I noticed when I opened the game Fruit Zen, was that my balance showed only my deposit amount of $20, if that was the correct amount, can't be sure now. The 200% Bonus money was nowhere to be seen, so I immediately knew that SlotJoint Casino was using a Bonus Lock system, a system that I hate, because I couldn't use that bonus money to play on. It would only be released upon completion of the wagering requirements as real withdrawable cash. Hmm, many players may like this system, but I certainly didn't! Before I could even start my first spin at the casino, my heart had already been disheartened!

Not only that, my luck on that day was just as bad. Fruit Zen played terribly, mostly empty spins coming my way, and couldn't even get many of the Wild Reels either. When they came, it was only with 1 WIld Reel, with no 2 Wild Reels coming at all, and that was totally disappointing. Fruit Zen was one game that I have become very familiar with, but on that day, it probably played its worst! My deposit money vanished with the wind in just a few minutes. The Bonus money staring at me but not letting me touch it. All in all, my first ever experience at SlotJoint Casino was nothing less than a disaster!

With nothing more to do, I then browsed the games directory, to see what sort of games were available. Well, NetEnt and Microgaming games were there, including Play'nGo games too, but only a few of my favourite games were available. The amount of games available was good no doubt, but all that didn't make any difference to me since some of my favourite games were not available. Well, what more should I do? Should I make more deposits just to clear that uncompleted Bonus wagering, to get that $40 cash? Hmm, I might even lose hundreds more just to get that! Sorry, but no way Jose! My first experience wasn't good at all, the Bonus Lock system was a huge deterrent for me, so that ended my playing episode at the casino. No more deposits from me ever since!

marsanos

9 years ago

8/10

I’ve really enjoyed playing at Slotjoint. Won big a few times, always have good bonuses, and haven’t had any issues with payments.

vijay7

9 years ago

7/10

Amazing pay out within 5 days only, I used to win a lot on slots but recently am keep loosing no matter how I try, don't take the bonus offer at all because you cant withdraw in the same moment.

jANINE

9 years ago

10/10

Top casino, great games, fair, good support, the best online casino ever!

I've won €900 and after this €6500....awesome!

If you want to win or play.... choose this casino. No wonder that they only have very good reviews!

There is hardly no other casino as good as this one. I recommend people to play here.

Took a liitle long for payment but this was because of the documents.

Jamie319

9 years ago

9/10

Lots of value - great selection of games - accept Canadian funds. I have a lot of online accounts and find slotjoint gives excellent value for your deposits.

Lots of game play and payouts were high for small wagering.

Nothing really. To be fair I can't say anything bad about this casino.

Syed

9 years ago

10/10

I wrote a review before about a withdraw issue but my affiliate told that the problem is that there were to many account on same IP adress. So I gave my apologies to the best casino Slotjoint.

Previous comment:
I withdrawad my winnings since 22-11-2016 and until today I did not get anything. They don't help at live chat. I do not recommend this Casino.

Stitch1984

9 years ago

8/10

Love the bonuses, the games and the game play platform is simple and effective

Nothing yet haven't had a bad experience yet the only thing is that they send alotta emails but you wont get any free bonuses without so

stars_cream

10 years ago

6/10

SlotJoint Casino is a nice and decent casino. I was searching for a good welcome offer from a casino to play and I found out this casino which was offering a big welcome bonus from Askgamblers site. I checked the casino, the design is decent and the casino easy to navigate. It has many slots providers including NetEnt and Microgaming, but you can also find slots from Nyx, Betsoft, 1x2Gaming, GamesOs, GameArt, Endorphina and Play’n Go, so it has many slots to play.

I made my account here and asked the chat about the welcome offer. The chat is friendly and helpful and I believe that it is all day working, a big plus for me. Well the casino has a very good welcome offer, since it give a 200% deposit bonus for the first deposit. The wagering requirement of the bonus is very nice, only 40 times the bonus amount. They have other promotions too and more deposit bonuses for the next deposits. You can also win rewards points through playing which can be exchanged for cash.

I asked the chat if I am eligible for the bonus and since I had the ok I tried this casino with a deposit. My starting balance was 60 euro and I started playing Game of Thrones with minimum bet. The returns that I had at the start were decent for this slot, so I decided to raise my bets, I was changing my bets between 0.60 and 0.90 but I did not had any fast free spins trigger. I got the free spin when my balance was around 30 but they did not pay me good. I decided that this would be a Game of Thrones day and I played the rest on the same slot without any luck.

I did not play here for a long time and recently I got an email that they changed their terms and they send me some free spins. Unfortunately I read that they do not give bonuses to players from Greece so I will not play here again. I do not like these kind of restrictions.

Steve

10 years ago

9/10

Customer support was probably the best I've ever experienced, they actually make you feel like you have been part of their casino forever. Every time I had a question I received a detailed response, not only this they are very friendly and easy to deal with. Really happy with the outlay and easy to navigate.

They probably have the best range of pokie machines I've experienced and enjoyed. I've also had a few nice wins here.

Withdrawal process was around 2 days which is also pretty impressive.

Stringent Identification process, but I understand this is for both parties involved.

Inactive user

10 years ago

9/10

Pretty highly Impressive casino

Support is outstanding thick and fast in the live chat and are clued up

Bonus wagers are Ok / industry standard. Can cashout straight up before playing into the bonus which is awesome.

Landing page is pretty easy to navigate

Can verify and upload ID and proof of address in the accounts page which only few casinos share this facility, big plus here.

Handy deposit and withdrawal facility.

SlotJoint has scope for much further improvement, and should see the 9/10+ score quite easily in the future, one of the best casinos I've played at within 2015/2016.
Lacks high/bad variance NetEnt Games
9/10 Here