General Information About Romancasino
Romancasino is an online casino site open to players around the world. The casino supports multiple languages, is available across web and mobile platforms and is available across social media platforms, including Instagram and Facebook.
Once you’re a member, you’ll have access to a VIP program and a VIP Rank System. You can reach new ranks and receive exclusive perks and rewards once you become an active member. The more you play, the better you’ll rank. You can see which games are available to help you rank as you read our online casino reviews.
Payment Information and Options at Romancasino
The casino supports all the major credit and debit cards, Neteller, Skrill and other popular payment options. If applicable, any fees associated with your payments will be shown in the cashier. The minimum withdrawal amount is currently €50.
You must have a verified account to request a withdrawal. The casino will send you instructions on how to verify your account. The casino aims to process your withdrawals as quickly as possible, usually within 24 hours. For a complete breakdown of timeframes, please see the cashier's withdrawal section.
You can withdraw up to €2,000 per day, €5,000 per week or €15,000 per month. Exceptions may apply to VIP users.
Customer Support at Romancasino
If you need help, support is never far away. You can use the live chat feature to speak to an agent and you can ask for help in more than 8 different languages. Initially, you will be greeted by a chatbot, but you can ask to be transferred to a live chat agent at any time. The other good news is that live chat is open around the clock, 24/7.
If you need help outside of the live chat box, you can email the casino at any time. The email address is available at the foot of the casino, and they aim to reply as quickly as possible.
Games at Romancasino
You can enter the games lobby for access to thousands of casino games, including the latest online slots, progressive jackpot slots and bonus buy titles. The casino is constantly updating its portfolio of games with new online slots so that you can play games as they are released.
There are more than 4,000 online slots available from multiple gaming providers. Each game is labelled by its provider, and you can save your favourite games. You’ll also be able to use filtering options to find your favourite games, including sorting games into alphabetical order and using the search function.
The casino also has lots of table games available and scratchcards. You can find the latest versions of online poker, blackjack, roulette and lots more.
If you enter the live casino, you’ll have hundreds more games available, including versions of live roulette, live blackjack and live poker. The menus can help you find your favourite rooms to enter.
Romancasino’s Commitment to Responsible Gambling
The casino has responsible gambling measures in place, including the option to exclude from your account.
You can set deposit limits to stay in control of your spending. You can access these under the cashier's personal settings section. You can also set other limits, which can be found in the Account Limitations section.
To help you keep track of your activity, your account gives you a complete record of all the bets you have ever placed. You can also contact the casino, which has a trained team for responsible gambling.
If you want to self-exclude or take a permanent break from your account, you must send the casino an email stating how long you wish to close your account.
They have a big variety of slots, live games and sports betting events (especially football games)
Deposits are well-arranged and instant which is also good
I had a terrible experience with this casino. The verification process is extremely slow — it took them 10 days to verify my documents. The minimum payout is quite high at 50 euros, which makes withdrawals less convenient. Worst of all, when you win, they simply close your account for no reason. I do not recommend this casino.