Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Richard Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
Crown Coins Casino
9.8 /10 3
Rolla Casino
9.7 /10 12
Yay Casino
9.6 /10

Richard Casino

Our Rating CasinoRank
8.2/10
CasinoRank
Player Rating 92 reviews
9/10
92 reviews
Complaint Response 2 complaints
2 days avg. 2 complaints
What we like
  • Fast withdrawals
  • Good selection of payment methods
  • Uses Provably Fair technology
What we don’t like
  • Daily withdrawal limits apply
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Richard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.richardcasino.com/
Established
2023
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, Arabic
Casino Type
Crypto Casino, Instant Play, Live Casino, Mobile
VIP / Loyalty Program
VIP Program, Loyalty Program
Mobile Apps
IOS, Android

General Information about Richard Casino

Richard Casino is an online casino site owned and operated by Hollycorn N.V, and they are fully licensed and regulated by the Government of Curacao. 

You can log in or register directly through any device, including the latest smartphones and tablets. One account will work seamlessly with any device, and you’ll have access to thousands of games on the web and mobile. The casino supports crypto-friendly games and uses the Provably Fair technology. 

Before you get started at Rochard Casino, don’t forget to check the welcome bonuses we have listed on this page and keep up to date with their latest promotions and offers. The rest of the information you need is in our online casino review below. 

StallCation

Complaints

Read the complaints other players have left for Richard Casino. Learn more about complaints.

Show all complaints
Richard Casino - 12000 CAD being withheld
Thank you for investigating this ordeal I have endured courtesy of incompetence from Richard Casino. This is a particularly scathing report about the operations of this online casino. Note that I have attached only a few screenshots pertaining to this case There is much, much more concerning the absolutely appalling service I have received from Richard Casino's supposed Support.

It all started roughly 120 hours ago when I secured an amazing $11k hit through your casino. It would make complete sense to withdraw the $12000 that was accumulated, right? At that point, I began to assemble all the required documentation to secure this cash out. Driver's license, credit card faces with key information removed, and a bank statement from a favored financial institution. Little did I know that this would be the start of a cycle filled with a process worthy of a Retarded classification.

Being I reside on the family farm here in central Alberta, our standard means of receiving post is via a municipal post office. All mail comes to this box address, and not directly to the farm. Also, since I'm on this farm, there are no utilities bills to my name, and my mobile device doesn't require the civic address. Neither does our pay stubs or tax returns. The only documentation I possess bearing the civic address is a void cheque which was also provided.

According to the Support, the combination of the bank statement and void cheque was insufficient. Even though I also provided a video that showed me leave the house I live in, and show the government-approved civic address sign shown on the void cheque at the end of the farm's lane way. I dealt with about six different "Support" members, each more useless as the one previous. This batch of clowns tried to utilize their flowery political dialect, using words like "frustration" linked my feelings, and "fairness" when attempting to hide behind their Terms & Conditions. When really the emotion was more like rage, and this "fairness" (which by definition means giving somebody what they need) just seems like a convenient excuse to be fraudulent.

Moreover, just this morning (25 September), I got my bank to customize my bank statement with BOTH the mailing and civic address. Once again, the document was rejected by the casino because it still had the box address. When I confronted the Support monkeys they quickly scurried away saying the conversations were "cyclical" in nature.

This is why I am resorting to this now. Not only does resolution have to happen, but other gamers must be forewarned before sinking their first or future deposits into this casino. I want Hollycorn to overhaul the Support within this and other sketchy operations they may possess.
staus Unresolved
$12000

Complaint Statistics

Resolved 1
Avg. Amount $ 4,377
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in

Top reviews from our players

I played a little bit at Richard Casino, I really liked it, especially the Christmas bonuses. I had some problems using them, but overall I got it sorted out, thank you very much for your help.

Dear robertson1978, Thank you for taking the time to share your experience! We are very pleased that you like our bonuses and the level of support we provide. We are also glad that you enjoy spending time with us, and we will do our best to become even better! Thank you for being with us! We are available 24/7 and look forward to hearing from you to help with any of your questions. Best regards, Richard Casino Team

user avatar

This one is good, I have been playing for like 3 months, and actually not bad. I love Egypt games or smth like that, mean pyramids, pharaohs, etc and they have a bunch of them

The support team sometimes made me wait, but one of them told me that he had five clients at the same time so all was good, I didn't think of that myself for some reason but now I understand and am even surprised that they still responded fast

Dear Stray228, Thank you for your feedback! We’re so glad to hear you’re enjoying the Egypt-themed games—it's great that we have many options in that category to keep you entertained. We also appreciate your understanding of the support team's responsiveness. We always try to provide only high-top services as your satisfaction is our top priority. If you have any specific suggestions, we’d love to hear them. Kind Regards, Richard Casino Team

user avatar

I have been to offline casinos several times. I like to spend my time sometimes like that. And one day I found Richard Casino on my phone. I must say that it is much more pleasant to play slots lying on the beach near my house.
I really liked this casino from first sight, I love its vibe. Now, I don't need to go far from my home to gamble a bit.
I had already several withdrawals, and even though I didn't understand some points about verification, the support team was excellent and helped me with any questions. After that, I received my cashout in several hours.
Slots are interesting to play and bonuses are also nice. Christmas offers and the support team with their winter greetings make my mood a bit more festive.

Dear AshleyBrook, Thank you so much for sharing your experience with us! We’re thrilled to hear that Richard Casino has made your gaming experience even more enjoyable! It’s great to know that you love the vibe, the slots, and the bonuses. We're also happy that our support team could assist you with the verification process and that your cashout was quick and smooth. Your kind words about our Christmas offers and winter greetings are much appreciated—we love adding that festive touch! Looking forward to keeping your mood bright and your gaming experience top-notch! Kind Regards, Richard Casino Team

user avatar

I like everything about Richard Casino there is a wide variety of games to choose from they have great welcome bonus deals available when you first sign up with the casino and they have an awesome reward system in place.

I do not dislike anything about Richard casino as you can see from the review I just wrote about Richard casino I have many genuine reasons why I do like their casino

Dear Cinzotaki, Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with us, especially wide variety of slots and welcome bonuses. We always strive to provide only the top services to our players. We appreciate your support and look forward to continuing to provide you with an excellent gaming experience! Kind Regards, Richard Casino Team

user avatar

I really enjoy my time here. I don't need anything for verification and I can use the Fortune Wheel every day. The support team are very nice guys and they always help me. Great, I think I will stay here for a while.

Dear Skysmith3030, Thank you for your review! We’re thrilled to hear you’re enjoying our bonuses, especially Fortune Wheel. We hope you'll like its new Christmas design. Moreover, it is great to know that you found our support team helpful. We look forward to seeing you again for more good times! Kind Regards, Richard Casino Team

user avatar

I like how quick the withdrawals are. Very fast and within a few hours. The games are awesome and so many to choose from. Customer service is very helpful and always reply within a couple moments. Great site and great bonuses.

Dear Willbrand88, We are delighted that your withdrawal request has been processed quickly and promptly. We’re thrilled to hear you’re enjoying the selection of games. Moreover, it is great to know that our support team managed to meet your expectations. If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you. Kind Regards, Richard Casino Team

user avatar

Those guys provide an impressive selection of slots and table games. They also have good and easy navigation on these pokies and finding games is very simple. One guy from support helped me to claim a free sign-up bonus (I forgot to verify my phone number lol). I received what was promised to me, and that's great.

Some of bonuses have too high wagering requirements, which makes it difficult to withdraw. It’d be awesome if bonuses were wager-free as it’d actually feel like a real reward, not something that ties you down. I also faced delaying my eTransfer deposit, and support guys kept me waiting for 40 minutes and the deposit come to my account itself. But the next try worked! A bit strange, but the main thing is that I got my funds. That’s it, haven’t noticed any other issues.

Dear Williambronsn, Thank you for the feedback! We’re thrilled to hear you’re enjoying the atmosphere and our selection of games. It is a pleasure to know that you like our site interface and found it easy to use. We will take into consideration your thoughts about the wagering requirement. Moreover, we are sorry that you faced some delays with your deposits. Your satisfaction is of utmost importance to us. We are dedicated to ensuring that your experience is as seamless and enjoyable as possible. Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us. Kind Regards, Richard Casino Team

user avatar

probably one of my favorite Casinos. Great selection of games and tables to choose from !! Games are fair the reels run smooth and are not "sketchy" like some other "high-end" casinos! Great CS! Good work Richard Casino!!!

I wish the deposit limit minimum was $10 and the daily withdrawal should be more than once per day seems a little dated lots of other casinos have unlimited and zero fees so if they can offer this why cant everyone ???

Dear Damann77, Thank you for taking the time to write the feedback. It means a lot to us. We’re glad to hear you enjoy the variety of games and found them fair. We always strive to provide our players only with high-top services. Let us note that the deposit limit sometimes depends on the payment provider and the minimum amount that can be processed is 20$. Regarding withdrawal limits, we would like to point out that each casino has its own terms and conditions and they may differ. Should you have any additional questions, or concerns, or require further clarification on any matter, please do not hesitate to reach out to us. Kind Regards, Richard Casino Team

user avatar

This site is by far my favorite site to play on. The deposit bonuses are pretty great, and the withdrawal time is pretty awesome to, easy to navigate site.

I don't like how little you can withdraw, would be nice if there was no limit on withdrawal amounts. Also would be good if min deposit was lowered to $10.

Dear Kamzzz, Thank you so much for your positive feedback! We're thrilled to hear that you enjoy playing on our site and appreciate the deposit bonuses and quick withdrawals. We also value your suggestions. Regarding the withdrawal limit, we understand that flexibility is important, and we'll definitely take your feedback into consideration. Thanks for your input and support! We look forward to continuing to provide you with a great gaming experience. Kind Regards, Richard Casino Team

user avatar

Very fast payouts, great game selection, and excellent customer service
24/7 support is extremely helpful and the selection is the best I’ve experienced
I’ve had multiple flawless cashouts and experienced consistent wins with high RTP

Dear Nicolemichaluk, Thank you for your feedback! We’re thrilled to hear that your experience on our site has been so smooth and enjoyable, especially with quick transactions and the game variety. It is a great pleasure to hear that our support team managed to meet your needs and provided you with a friendly atmosphere. We look forward to seeing you again for more good times! Thank you for choosing us. Kind Regards, Richard Casino Team

user avatar

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.