AskGamblers Quick Overview
Editor’s View
You can enjoy a decent selection of online slots and casino games, and the games lobby is user-friendly. We found navigation around the site seamless and could easily access all the menus, bonuses, promotions and live chat.
- Fast withdrawals
- Low minimum deposit amounts
- Live chat 24/7
- Attractive VIP program
- Low withdrawal limits
- Withdrawal fees may apply
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Puma Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Puma Casino
At Puma Casino, you can enjoy many of the industry's most popular casino games and gaming providers. You can read real casino reviews on the page, written by real players, and if there aren’t any yet, keep checking or write your own!
Puma Casino has been added to our online casino list, and as always, we’ll provide our expert review so you can get the facts before you play.
The casino supports a wide range of languages, and you can play using the latest platforms, including web and mobile. They also have a VIP program where you’ll earn points on your wagering to unlock rewards and cashback.
- E-Wallets 0-24 hours
- Bank Transfers 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Puma Casino
The casino supports a safe and secure range of payment methods. It’s also a crypto gambling site, which means you can use a variety of cryptocurrencies for your deposits and withdrawals. The minimum deposit and withdrawal starts at 10 EUR but depends on the payment method.
The casino aims to process any withdrawals you request promptly and within 2-3 hours. The withdrawal processing team works from 11:00 to 20:00 GMT, Monday to Sunday. However, during busy periods, this could take longer, so bear this in mind.
Withdrawals are free of charge for your first two per day. On your third withdrawal or more, the casino may start charging a fee of up to 10%. The exact fee will be available in the cashier when you withdraw. If you’re playing with a welcome casino bonus, check the wagering requirements before you withdraw.
You can withdraw up to 2,000 EUR per day, 7,500 per week or 15,000 per month. Limits can also be increased depending on your VIP level. The better your level, the higher limits you’ll enjoy. The other good news is that these limits do not apply to progressive jackpot winnings.
Games at Puma Casino
The casino is home to a catalogue of games so that you can enjoy thousands of the latest online slots from over 50 gaming providers. You can list the gaming providers in the games lobby so if you have a selection of games you prefer, you can easily list these. You can also try a selection of progressive jackpot slots and new slots. And, if you’re from an eligible country, you can try a selection of bonus-buy games.
The casino is also home to different variations of table games, including online blackjack, roulette, poker and baccarat. You’ll be able to find variants that match your betting preferences.
You can also visit the live casino, especially if you enjoy table games but want a more interactive gaming experience. You can play the latest versions of live roulette, live blackjack and other popular live games and game shows. They’re all hosted by real life dealers, and you will be joined by other real players that you can bet against.
Puma Casino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator, although they have limited information about it on their site. You can contact support to chat about self-exclusion and limiting your gaming activities.
Customer Support at Puma Casino
When you need help or support, you can contact the casino. In our experience, the fastest option is live chat, which can be launched from most pages. The live chat feature is available 24/7, but sometimes, there will not be an agent to chat with you immediately. When no one is available to chat straight away, you can write your message within the live chat box, and the casino will respond by email when an agent is available.
You can also email the casino directly at any time for additional support.
Complaints
Read the complaints other players have left for Puma Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Terrible casino - now it's been a week and they are unable to verify my account. Every day it requires something new - passport, next day passport with selfie, then it says that account is verified -but as soon as I sent money for payment - it was cancelled and I got an email that it wanted a video with my passport and me. Stay away, they are harassing people.
Thank you for your feedback! We regret that you have had such a negative experience with PumaCasino as we always strive to improve and make your stay in our casino as comfortable as possible. Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of both sides. You are always welcome to check information regarding KYC in our Terms & Conditions. Don't hesitate to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, PumaCasino team
Website Design is ok.
Payment methods is ok. I think support could be added here if they were at all helpful, not just promising they'd fix the problem.
This site scammed me and did not pay me cashback for 6 game days. Literally fed me promises that they will fix the problem. In the end I got tired of waiting and stopped playing on this site. I lost more than 5000$ and did not get any cashback.
Thank you for sharing your honest opinion with us! Please be aware that you must meet all the requirements in order to receive the cashback. If the requirements weren't met, the cashback could not be added. Detailed information is available in the "Promotions" section. In addition, please note that our Customer Support chat is available 24/7, so you are more than welcome to contact us with any questions you have! Kind regards, PumaCasino team
I like to play here. Casino offer many different daily bonuses, I like them because bonuses includes freespins. Also, they provide vip program and depending on the level you can get nice prizes and also the cashback. Support agents are helpful. Positive vibes, thanks.
The best what I can say about this casino is their bonuses. Casino offers welcome bonus and different daily offers with nice conditions. For example welcome bonus is 125% plus 100 free spins. I think that to try casino it is very rich bonus. Also, they have helpful support agents, fast verification and many deposit methods, only positive emotions
Perfect place to play. Good bonuses, many payment methods, and fast payots. My last withdrawal was approved within a few hours. What I like the most, I already have my personal manager because of my gaming activity and manager provides me with exclusive offers. Recommend
My friend recommends to me this place. I like to play here because of the large selection of games and payment methods. Any game that I tried to find is right here in Puma Casino. They verify my documents really fast. My payout was fast too. I want to try my luck again :)
Puma Casino is a great place. I won here 1000 euros and they paid me out very quickly. Casino has many withdrawal methods, so it is not a problem to choose one. I like their bonuses and the VIP program because there I have my personal manager who helps me to resolve all the issues
This casino have good selection of games, user-friendly interface, and support is always available. I prefer to play blackjack, however my favorite provider is Pragmatic play. Puma have many deposit and withdrawal methods, so can choose which suits the best. By the way my withdrawal of 1000 euro was approved very fast. Will play here again!
Puma Casino News
Read all news about Puma Casino, check for updates and stay tuned for exclusive bonuses.
It was a turbulent week behind us, but there are many reasons to celebrate. We proudly announce that 7 online casinos met our requirements to earn our Certificate of Trust!This isn’t a small feat, considering how difficult it is to fulfill all the requirements to get the Certificate of Trust – an award that singles out only the best casinos in the industry. This only shows the hard work casinos put into providing the best possible experience to their players.Welcome to The Selected Group of Certified CasinosWe are proud to see so many online operators join our list of certified casinos, raising the number to 51! The online casinos which will wear the badge from now on include:LionSpin CasinoWish CasinoKingamo CasinoGoSpin CasinoLuckyReels CasinoRocketWin CasinoPuma CasinoThey now join Betsofa Casino, the highest-rated casino from the same group. Each casino has its own strengths and different offers to players, so we encourage you to learn about it by reading the dedicated casino reviews.All 7 Casinos Boast Excellent CasinoRank and Player RatingAll the iSpin Partners casinos have been close to meeting the requirements and finally crossed the threshold. Each casino has a CasinoRank of 8.0 or over, which is only one of many necessary requirements operators must meet. All the casinos have a very high Player rating, another important factor to consider when choosing your casino. We wanted to congratulate the casinos and invite you to check out the list and find the one that suits you best!
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I have only positive vibes about this casino. Daily bonuses are just perfect, I use them every day. Cashback depends on your vip level, so I already get 9% :) support agents are helpful and always available in the chat room, which is really important. Nothing bad to say.