AskGamblers Quick Overview
Editor’s View
You can enjoy a decent selection of online slots and casino games, and the games lobby is user-friendly. We found navigation around the site seamless and could easily access all the menus, bonuses, promotions and live chat.
- Fast withdrawals
- Low minimum deposit amounts
- Live chat 24/7
- Attractive VIP program
- Low withdrawal limits
- Withdrawal fees may apply
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Puma Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Puma Casino
At Puma Casino, you can enjoy many of the industry's most popular casino games and gaming providers. You can read real casino reviews on the page, written by real players, and if there aren’t any yet, keep checking or write your own!
Puma Casino has been added to our online casino list, and as always, we’ll provide our expert review so you can get the facts before you play.
The casino supports a wide range of languages, and you can play using the latest platforms, including web and mobile. They also have a VIP program where you’ll earn points on your wagering to unlock rewards and cashback.
- E-Wallets 0-24 hours
- Bank Transfers 0-24 hours
- Card Payments 0-24 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Puma Casino
The casino supports a safe and secure range of payment methods. It’s also a crypto gambling site, which means you can use a variety of cryptocurrencies for your deposits and withdrawals. The minimum deposit and withdrawal starts at 10 EUR but depends on the payment method.
The casino aims to process any withdrawals you request promptly and within 2-3 hours. The withdrawal processing team works from 11:00 to 20:00 GMT, Monday to Sunday. However, during busy periods, this could take longer, so bear this in mind.
Withdrawals are free of charge for your first two per day. On your third withdrawal or more, the casino may start charging a fee of up to 10%. The exact fee will be available in the cashier when you withdraw. If you’re playing with a welcome casino bonus, check the wagering requirements before you withdraw.
You can withdraw up to 2,000 EUR per day, 7,500 per week or 15,000 per month. Limits can also be increased depending on your VIP level. The better your level, the higher limits you’ll enjoy. The other good news is that these limits do not apply to progressive jackpot winnings.
Games at Puma Casino
The casino is home to a catalogue of games so that you can enjoy thousands of the latest online slots from over 50 gaming providers. You can list the gaming providers in the games lobby so if you have a selection of games you prefer, you can easily list these. You can also try a selection of progressive jackpot slots and new slots. And, if you’re from an eligible country, you can try a selection of bonus-buy games.
The casino is also home to different variations of table games, including online blackjack, roulette, poker and baccarat. You’ll be able to find variants that match your betting preferences.
You can also visit the live casino, especially if you enjoy table games but want a more interactive gaming experience. You can play the latest versions of live roulette, live blackjack and other popular live games and game shows. They’re all hosted by real life dealers, and you will be joined by other real players that you can bet against.
Puma Casino’s Commitment to Responsible Gambling
The casino is a responsible gambling operator, although they have limited information about it on their site. You can contact support to chat about self-exclusion and limiting your gaming activities.
Customer Support at Puma Casino
When you need help or support, you can contact the casino. In our experience, the fastest option is live chat, which can be launched from most pages. The live chat feature is available 24/7, but sometimes, there will not be an agent to chat with you immediately. When no one is available to chat straight away, you can write your message within the live chat box, and the casino will respond by email when an agent is available.
You can also email the casino directly at any time for additional support.
Complaints
Read the complaints other players have left for Puma Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
I like the design of this casino. Also they have fast withdrawals, fair bonuses and my favorite - cashback! Up to 20%. I love to play blackjack and they provide many of them. Recommend this place to other!
Withdrawal can take ages Slots have different click flow You cannot set a limit the Owner XXL Services N.V. literally launched 3-4 casinos at the same time
VIP Manager 24/7 at your service(replies after days)
Graphic processing and automatic language translations Online support, game selection Crypto deposit options are also a great thing. Plus fast loading.
I have nothing to complain about. Only sometimes the page crashes, but after updating the page it starts up again. I would like this casino to have a license in the Czech Republic.
The reason i will always choose to play at Puma over other platforms is the abundance of software providers they feature. they curate a wide selection of games, even from providers like isoftbet, Worldmatch, and Yggdrasil, which i don't typically find on other platforms. Well done, Puma.
Great casino with all the games I like and awesome bonuses. Also easy to get on the online chat. Would hands down say it's my favorite online casino at the moment.
Very good casino. Easy verification and fast withdrawals. Easy to navigate site. Good welcome bonus and great weekly bonuses with reasonable wagering requirements. Fast and friendly support staff. Overall, I recommend this casino. A fair and honest casino.
Nothing negative to say about this casino. Never had any problems or issues here. Support is very fast and efficient. Deposits and withdrawals are fast. All good here.
Puma casino is really great. They have good bonuses (welcome and daily), kind support agents, beautiful design and fast withdrawals. Also, I like the wheel of fortune, because I can spin every day :) Suggest this place!
I have the same problem, my verification process has taken now 9 days, and yesterday they asked me to upload a video, where I had to do stupid stuff to ensure it was me. I made a deposit of 20€ and now am trying got withdraw amount of 1300 €.
Thank you for sharing your perspective with us! We understand that the verification process can sometimes seem cumbersome. However, please rest assured that these measures are in place to protect the security of your funds and personal information. In response to the increasing occurrences of online fraud, our team is committed to implementing every necessary precaution to ensure that your experience with us remains safe and secure. As part of these protocols, we may occasionally request video verification. This additional step allows us to more accurately confirm user identities, thereby preventing unauthorized access and mitigating fraudulent activities. Feel free to reach out to us through Live Chat or email if you have any further questions. Best regards, PumaCasino team
I like this casino because of many things: they have cashback - up to 20%, they withdraw money fast, and their support agents are very helpful. I won here only once but I want to try my luck again :))
Enjoyed this casino. Mobile friendly website, not too many games and as for me that’s nice cause I prefer slots, still they’ve got live and table games. Nice to see that hot games are really fair and fun. Daily bonuses are nice but not the best that I’ve seen. Have to say that VIP program looks pretty and daily cashback is a good decision. I think it’s 8/10. Very good! I’ll absolutely play again!
Puma Casino News
Read all news about Puma Casino, check for updates and stay tuned for exclusive bonuses.
It was a turbulent week behind us, but there are many reasons to celebrate. We proudly announce that 7 online casinos met our requirements to earn our Certificate of Trust!This isn’t a small feat, considering how difficult it is to fulfill all the requirements to get the Certificate of Trust – an award that singles out only the best casinos in the industry. This only shows the hard work casinos put into providing the best possible experience to their players.Welcome to The Selected Group of Certified CasinosWe are proud to see so many online operators join our list of certified casinos, raising the number to 51! The online casinos which will wear the badge from now on include:LionSpin CasinoWish CasinoKingamo CasinoGoSpin CasinoLuckyReels CasinoRocketWin CasinoPuma CasinoThey now join Betsofa Casino, the highest-rated casino from the same group. Each casino has its own strengths and different offers to players, so we encourage you to learn about it by reading the dedicated casino reviews.All 7 Casinos Boast Excellent CasinoRank and Player RatingAll the iSpin Partners casinos have been close to meeting the requirements and finally crossed the threshold. Each casino has a CasinoRank of 8.0 or over, which is only one of many necessary requirements operators must meet. All the casinos have a very high Player rating, another important factor to consider when choosing your casino. We wanted to congratulate the casinos and invite you to check out the list and find the one that suits you best!
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They are fast on support, pay and chatting. The game library is awesome. The front-end work like a charm. I love everything about puma casino. They are best.