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I like the design of this casino. Also they have fast withdrawals, fair bonuses and my favorite - cashback! Up to 20%. I love to play blackjack and they provide many of them. Recommend this place to other!
Withdrawal can take ages Slots have different click flow You cannot set a limit the Owner XXL Services N.V. literally launched 3-4 casinos at the same time
VIP Manager 24/7 at your service(replies after days)
Graphic processing and automatic language translations Online support, game selection Crypto deposit options are also a great thing. Plus fast loading.
I have nothing to complain about. Only sometimes the page crashes, but after updating the page it starts up again. I would like this casino to have a license in the Czech Republic.
The reason i will always choose to play at Puma over other platforms is the abundance of software providers they feature. they curate a wide selection of games, even from providers like isoftbet, Worldmatch, and Yggdrasil, which i don't typically find on other platforms. Well done, Puma.
Great casino with all the games I like and awesome bonuses. Also easy to get on the online chat. Would hands down say it's my favorite online casino at the moment.
Very good casino. Easy verification and fast withdrawals. Easy to navigate site. Good welcome bonus and great weekly bonuses with reasonable wagering requirements. Fast and friendly support staff. Overall, I recommend this casino. A fair and honest casino.
Nothing negative to say about this casino. Never had any problems or issues here. Support is very fast and efficient. Deposits and withdrawals are fast. All good here.
Puma casino is really great. They have good bonuses (welcome and daily), kind support agents, beautiful design and fast withdrawals. Also, I like the wheel of fortune, because I can spin every day :) Suggest this place!
I have the same problem, my verification process has taken now 9 days, and yesterday they asked me to upload a video, where I had to do stupid stuff to ensure it was me. I made a deposit of 20€ and now am trying got withdraw amount of 1300 €.
Thank you for sharing your perspective with us! We understand that the verification process can sometimes seem cumbersome. However, please rest assured that these measures are in place to protect the security of your funds and personal information. In response to the increasing occurrences of online fraud, our team is committed to implementing every necessary precaution to ensure that your experience with us remains safe and secure. As part of these protocols, we may occasionally request video verification. This additional step allows us to more accurately confirm user identities, thereby preventing unauthorized access and mitigating fraudulent activities. Feel free to reach out to us through Live Chat or email if you have any further questions. Best regards, PumaCasino team
I like this casino because of many things: they have cashback - up to 20%, they withdraw money fast, and their support agents are very helpful. I won here only once but I want to try my luck again :))
Enjoyed this casino. Mobile friendly website, not too many games and as for me that’s nice cause I prefer slots, still they’ve got live and table games. Nice to see that hot games are really fair and fun. Daily bonuses are nice but not the best that I’ve seen. Have to say that VIP program looks pretty and daily cashback is a good decision. I think it’s 8/10. Very good! I’ll absolutely play again!
I have only positive vibes about this casino. Daily bonuses are just perfect, I use them every day. Cashback depends on your vip level, so I already get 9% :) support agents are helpful and always available in the chat room, which is really important. Nothing bad to say.
Terrible casino - now it's been a week and they are unable to verify my account. Every day it requires something new - passport, next day passport with selfie, then it says that account is verified -but as soon as I sent money for payment - it was cancelled and I got an email that it wanted a video with my passport and me. Stay away, they are harassing people.
Thank you for your feedback! We regret that you have had such a negative experience with PumaCasino as we always strive to improve and make your stay in our casino as comfortable as possible. Please be aware that the verification process is a standard KYC (Know Your Customer) procedure, which is necessary to ensure the safety of both sides. You are always welcome to check information regarding KYC in our Terms & Conditions. Don't hesitate to approach us in the Live Chat or via e-mail if any additional questions will occur. Best regards, PumaCasino team
Website Design is ok.
Payment methods is ok. I think support could be added here if they were at all helpful, not just promising they'd fix the problem.
This site scammed me and did not pay me cashback for 6 game days. Literally fed me promises that they will fix the problem. In the end I got tired of waiting and stopped playing on this site. I lost more than 5000$ and did not get any cashback.
Thank you for sharing your honest opinion with us! Please be aware that you must meet all the requirements in order to receive the cashback. If the requirements weren't met, the cashback could not be added. Detailed information is available in the "Promotions" section. In addition, please note that our Customer Support chat is available 24/7, so you are more than welcome to contact us with any questions you have! Kind regards, PumaCasino team
I like to play here. Casino offer many different daily bonuses, I like them because bonuses includes freespins. Also, they provide vip program and depending on the level you can get nice prizes and also the cashback. Support agents are helpful. Positive vibes, thanks.
The best what I can say about this casino is their bonuses. Casino offers welcome bonus and different daily offers with nice conditions. For example welcome bonus is 125% plus 100 free spins. I think that to try casino it is very rich bonus. Also, they have helpful support agents, fast verification and many deposit methods, only positive emotions
Perfect place to play. Good bonuses, many payment methods, and fast payots. My last withdrawal was approved within a few hours. What I like the most, I already have my personal manager because of my gaming activity and manager provides me with exclusive offers. Recommend
My friend recommends to me this place. I like to play here because of the large selection of games and payment methods. Any game that I tried to find is right here in Puma Casino. They verify my documents really fast. My payout was fast too. I want to try my luck again :)
Puma Casino is a great place. I won here 1000 euros and they paid me out very quickly. Casino has many withdrawal methods, so it is not a problem to choose one. I like their bonuses and the VIP program because there I have my personal manager who helps me to resolve all the issues
This casino have good selection of games, user-friendly interface, and support is always available. I prefer to play blackjack, however my favorite provider is Pragmatic play. Puma have many deposit and withdrawal methods, so can choose which suits the best. By the way my withdrawal of 1000 euro was approved very fast. Will play here again!
I am new in this casino and I really like this place. Interesting vip program. Sweet design, many deposit options. My documents were checked quickly and the support was always ready to help! I recommend this place to all players.
I love the design of this casino so much!! Because I love cats :D if you love cats you definitely need to check it out :)) I also like their welcome offer and helpful chat support. By the way they have also chat for players, so we can communicate there about our favorite games :P Will play here!
They are fast on support, pay and chatting. The game library is awesome. The front-end work like a charm. I love everything about puma casino. They are best.