PlayToro Casino

Payment Information and Options at PlayToro Casino

PlayToro supports a wide range of payment options, including Skrill, debit cards and ApplePay. 

The casino aims to process withdrawals within 24 hours and any withdrawal fees will be present in the cashier at the point of withdrawal. 

Please note that the terms and conditions state that withdrawals will stay pending until midnight GMT the following day. Thereafter, it will be passed on to the accounts team, which will process it the next working day. Any casino bonuses may have extra requirements, so check the terms and conditions before you play. 

You will be asked to submit your documents for verification purposes before you can withdraw. The casino aims to check your documents as soon as they can, usually within 12 hours. However, in some cases, it could take up to 48 hours. To submit your documents, go to My Account and then Upload Documents, which is then done through a secure SSL area. 

You can withdraw up to €10,000 every 30 days, and the maximum withdrawal per transaction is €5,000. Any withdrawals over €5,000 or jackpot winnings may take longer to process. 

Games at PlayToro Casino

You can enter the games lobby for access to a wide range of casino games and online slots. There are multiple gaming providers available, so you’ll have a variety to choose from. If you want to play for the bigger wins, there are daily jackpot games and progressive jackpot slots. You’ll be able to jump between the menus to find your favourite games. 

If you enjoy roulette, there are lots of variations to play. There’s also a good mix of card games, including blackjack and baccarat. 

Switching to the live casino also gives you access to more games. These are hosted by real-life dealers in real studios. Your gameplay is interactive, which means you join the live hosts and other real players. Games include American Blackjack Turbo, French Roulette Pro and more. The casino has detailed instructions on how to play each game, so if you’re a newbie, the casino has you covered. 

PlayToro Casino’s Commitment to Responsible Gambling

Once you register an account, you can use the Player Limitations tool, which can be found on the Player Limitation page of My Account. 

You can choose a cooling-off period of up to 7 days, or you can choose a temporary suspension for up to 90 days. 

If you need something more permanent, you can self-exclude. You can choose an indefinite exclusion or increase the length by contacting support.

You can also set limits on your deposits and set a time limit. You will be logged out of your account once you reach the limit. You can set a game status reminder for up to 60 minutes, which means you’ll receive a pop-up with the duration of your gameplay, the amount of bets you’ve made and your winnings/losses. 

If you visit the casino's responsible gambling tab, you can also take a self-assessment test.  

Customer Support at PlayToro Casino

If you have any questions or concerns, you can contact the casino. One of the fastest options is live chat, which is open from 6 am to midnight GMT. Unfortunately, live chat is currently only available to registered users. You will need to register and log into your account and click ‘Support’ to get instant answers from an available agent. 

If you need help outside of live chat hours, you can email the casino. You’ll find the email address in their Support section, and this service is available 24/7. 

It may also be worth checking the FAQ page, which has answers to various topics and questions.