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Parimatch Casino

Our Rating CasinoRank
2/10
CasinoRank
Player Rating 123 reviews
8.9/10
123 reviews
Complaint Response 219 complaints
2 days avg. 219 complaints
What we like
  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
What we don’t like
  • Somewhat limited number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parimatch Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://parimatch.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Ukrainian, Hindi
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints
Parimatch Casino - Deposit not credited no response from support

Casino Name: Parimatch

User ID: < removed and sent to the casino >

Country: India

Complaint Summary

A deposit of ₹2,500 was successfully completed from my bank account but was never credited to my Parimatch account. Despite multiple attempts to contact Parimatch support over the past two weeks, I have received no response, acknowledgement, or resolution.

Deposit Details

Amount: ₹2,500 INR

Date & Time: 6 January 2026, 12:31 AM

Payment Method: UPI

UPI Transaction Reference (UTR): 637217188010

Transaction Status: Successful

Bank: Union Bank of India

Paid From UPI ID: 8555018123@yescred

Paid To UPI ID: 8523084641@ptaxis


I have attached the payment screenshot as proof.

Communication Attempts With Parimatch

Sent multiple emails to Parimatch support on different official domains — no reply received

Tried contacting 24/7 customer care, but it only connects to a bot; no option to speak to a human agent

Raised a support ticket through the chatbot

Ticket Details:

Ticket ID: #64768413

User ID: 405012773

Amount: ₹2,500 INR

UTR: 637217188010

It has now been over 2 weeks, and I have not received any response, acknowledgement, or update regarding my issue.

Issue

Deposit successful from bank side

Amount not credited to Parimatch account

Complete lack of response from customer support

Ticket raised but ignored

Resolution Requested

I respectfully request AskGamblers’ assistance to:

Help me get my ₹2,500 deposit credited to my Parimatch account

OR

Obtain a refund if the credit is not possible

I am fully willing to provide any additional documents if required.


Thank you,


staus Resolved
₹2500

Complaint Statistics

Resolved 129
Avg. Amount $ 3,487
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
8.9/10 123 reviews

Top reviews from our players

I only use the mobile version I like that it's convenient and simple to use. I can easily find the events I'm interested in and place bets without worrying about withdrawals.

Hello! Thank you for your feedback. We are glad that you like the game on our website. Good luck with your bets! 🥰

user avatar

I've been betting on sports on Parimatch for a long time and I really like its interface. It's easy for me to find any event I need and make deposits, using the convenient Astropay payment system.

Hello! We are very pleased to read your feedback 💛🖤 Good luck!🍀

user avatar

Parimatch has become a great discovery for me. The platform has a clear interface making it easy to bet on my favorite sports. There are many payment systems, which is a unique feature of Parimatch that distinguishes it from other platforms. My experience is positive and I recommend it to anyone who is looking for a reliable and innovative betting platform.

Hi! Thank you for your feedback. It is very valuable for us! 🖤💛

user avatar

The platform is user-friendly, the odds are competitive and the process of withdrawal of funds is safe and fast. I am grateful for the possibility to receive my winnings in crypto. So far I don't have any reasons to look for other bookmakers.

Hello! Thank you for the feedback. It is very important for us!🖤💛

user avatar

It met my expectations as a betting platform in full. The odds are not lower than those of other top bookmakers in India. And the selection of sports types and events is huge, so you'll always have what to choose from. I also appreciate the convenience of this site. I am also pleased with the quick response from support and the high speed of payments.

Hello! Thank you for the positive feedback! Good luck to you! 💛🖤

user avatar

Kind of rouge casino! they didn't pay winnings! My withdrawal is already 7 days pending there. And the only one they say, you have to wait( first they told me to wait 3 business days, but it is gone so far. because we have some issues with payment system, like all rouge casinos. And we can't influence on our payment system, so why they using payment system that they cannot influence on them! I think it is kind of scam. Also they have the worst support I have ever played in. Support always say same answer and closing chat straight away!!

Hello! It's a pity to see such a review. I would like to understand the situation. Please write us your account number so that we can check the situation and provide you with an answer about what happened with the withdrawal.

user avatar

Recently, I've discovered Parimatch. In general, I am satisfied with my experience there. The platform is intuitive and easy to navigate, which helps to bet on my favorite sports easily. I also like that it's possible to withdraw winnings in crypto in BTC. That's a modern approach to betting which guarantees that my winnings will be safe and available when I need.

Hello! Thank you for the feedback with your game experience. It is very valuable for us! 🖤💛

user avatar

I've been a user of Parimatch for a long time already and can say with confidence that this is one of the best betting platforms. The selection of sports and events available for betting is quite large and odds are rather competitive. But what really makes Parimatch special is the option to withdraw your winnings in crypto. As for a crypto enthusiast, for me this is a huge advantage that makes the whole process of deposits and withdrawals much easier.

Hello! We are very pleased to read your feedback 💛🖤 Good luck!🍀

user avatar

I've started betting here recently and I must say that I am really satisfied. The user interface is simple and intuitive to navigate, which helps to place bets on the favorite sports easily. What's even better, it is the opportunity to withdraw winnings to a crypto wallet, specifically a bitcoin wallet, which is fast and secure. This feature makes Parimatch different from other betting platforms and I highly recommend it.

Hello!Thank you for such a positive feedback, it's important for us to understand that customers feel comfortable playing on our site 😉 Have a nice time and good luck 🍀

user avatar

I've been placing bets on this bookmaker for a long time already. Before I had played only slots. It has a big number of slots, I've never seen such a selection on any other site. The interface is excellent and functionality of the site is impressive. It's a big advantage nowadays. I am also happe that here you can make a deposit in crypto, without losing a lot of money on commission.

Hi! We are very grateful for your feedback and the most constructive description of your experience. It is extremely pleasant to see such warm feedback ❤️

user avatar

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