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Parimatch Casino

Our Rating CasinoRank
2.5/10
CasinoRank
Player Rating 123 reviews
8.9/10
123 reviews
Complaint Response 236 complaints
2 days avg. 236 complaints
What we like
  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
What we don’t like
  • Somewhat limited number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parimatch Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://parimatch.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Ukrainian, Hindi
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints
Withdrawal marked as successful but funds not credited in my account from date 24 June 2025

Dear AskGamblers Complaint Team,

Account id. 155639593

< mobile number removed >

I am submitting this complaint because I am facing serious misconduct and unfair treatment from the casino regarding my withdrawal payment.


I requested a withdrawal through bank transfer, and despite waiting far beyond the promised processing time, I have still not received my money. The casino initially marked my support ticket as resolved without actually sending the payment. After I raised the issue again, they reopened the same ticket without providing any proper explanation or payment confirmation.

This behavior is extremely unprofessional and appears to be a deliberate attempt to delay or avoid payment. They have failed to provide a valid transaction reference number or proof of transfer. Simply closing and reopening tickets without resolving the payment issue is unacceptable.

I have cooperated fully and provided all requested details, including my bank account information. However, the casino continues to delay the process and avoids giving clear answers.

I respectfully request AskGamblers to immediately investigate this matter and pressure the casino to:


1. Provide valid proof of transfer (UTR or transaction reference number), OR

2. Process my pending withdrawal payment without any further delay.


This situation has caused significant stress and inconvenience. I trust AskGamblers will ensure fair treatment and help resolve this matter as soon as possible.

Thank you for your support.


Sincerely,

< first name removed >

cart-pointer
83h left
₹4000
Two deposits not credited INR 10000 and INR 5000

Dear AskGamblers Team,

I am raising a formal complaint against Parimatch regarding two deposits that were successfully debited from my bank account but were not credited to my gaming account.

Player Details:

Name: <removed>

Game ID: 922899273

Transaction 1:

Amount: ₹9,999.34

Date & Time: 07 February 2026 – 09:59 PM

Paid To: Mohd Shuaib

UPI ID: shuaib698@ybl

UPI Reference Number: 396878266839

Status: Successful


Transaction 2:

Amount: ₹5,000

Date & Time: 07 February 2026 – 10:32 PM

Paid To: Ram Raj Singh

UPI ID: 8013619695@ikwik

UPI Reference Number: 396879738471

Status: Successful

Total Amount Debited: ₹14,999.34

Both payments were successfully debited from my Indian Overseas Bank account. However, these deposits were not credited to my Parimatch gaming account.

I have already:

Raised two support tickets on Parimatch.

Shared payment screenshots.

Shared the complete bank statement from the deposit date until today.

Attached email communication (PDF).

Attached live chat transcripts.

It has now been 10 days, and both tickets are still showing “Submitted” status. No one has responded, and no proper investigation update has been provided.

Despite submitting full proof and cooperating fully, the funds remain uncredited.

I respectfully request Athat skGamblers intervene and escalate this matter, as the operator has failed to respond or resolve the issue within a reasonable timeframe.

I am attaching all supporting documents for verification.

Thank you for your assistance.


Sincerely,

<full name removed>

Game ID: 922899273

cart-pointer
86h left
₹15000
Not giving my withdrawal even after wagering the full amount and the account is verified also

Hello AskGamblers Team,

I would like to submit a formal complaint against Parimatch regarding my blocked withdrawals and unresolved payment issue.

Player ID: < sent to the casino >

Registered Country: India

My current account balance is 116,676.31 INR, which I am unable to withdraw.

On 9 February 2026, I deposited 40,000 INR via USDT TRC20 crypto. The deposit was successful and credited to my account.

Deposit details:

Amount: 40,000 INR

Method: USDT TRC20

Deposit Date: 9 February 2026 (around 09:05–09:07)

After depositing, I placed bets and wagered the full deposited amount as required.

However, when I tried to withdraw my funds, Parimatch repeatedly declined all my withdrawal requests (₹500, ₹1,000, ₹5,000, ₹10,000, ₹15,800, ₹20,000, etc.).

The system shows errors such as:


- “Selected withdrawal method is not available”

- “Unfortunately, your account does not allow you to create a withdrawal request”


Sometimes the entire withdrawal section disappears from my account.


I contacted Parimatch live support multiple times. They:

- Confirmed my account is fully verified (Aadhaar verified, phone verified)

- Said no additional verification is required

- Kept asking me to wait 2–3 hours repeatedly

- Raised tickets (including Ticket ID #75163921 and later #75337616)

- Claimed the issue was “under maintenance” or “escalated”


Despite this, my withdrawals are still blocked and no timeline or proper explanation has been provided.


Support responses are generic and unhelpful, and the issue has been ongoing for several days. My funds remain stuck in the account.

Important points:

- Deposit was successful via crypto

- Full wagering was completed

- Account verification is completed

- No rule violations were communicated to me

- Withdrawals are being declined without clear reason

- Support is delaying without resolution

I am requesting Parimatch to immediately process my withdrawal either via local bank transfer or crypto. Any method is acceptable — I simply want access to my own funds.

I strongly feel this is unfair treatment, and Parimatch is intentionally delaying or blocking my withdrawal.

I respectfully request AskGamblers to intervene on my behalf and help recover my rightful funds.

I have attached all relevant screenshots showing:

- Successful deposit

- Declined withdrawals

- Withdrawal disabled messages

- Verification status

- Support chat conversations

Thank you for your assistance.

Kind regards,


cart-pointer
85h left
₹116676

Complaint Statistics

Resolved 139
Avg. Amount $ 3,331
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
8.9/10 123 reviews

Top reviews from our players

I use the parimatch mobile app. I am happy that it has the same features as the website, so I don't have to sacrifice features for comfort. There are also many payment options. Not all the bookmakers can boast of it.

Hello! Thank you for your positive review of our company. We wish you a lucky game 🍀

user avatar

As for an experienced betting fan, for me the stability of the website and a great number of payment systems are the main advantages. There are no problems, everything works properly on the website. The only thing I would like to add is more bonuses for already existing players, not just new ones.

Hello! 🙌 Thanks for the nice words. We will certainly take your wish into consideration 🤝 Good luck! 💛🖤

user avatar

This is a good bookmaker that keeps up with the times. For deposits I use only Astropay, so I don't lose money on commission. As for the work of the site - I don't have any complaints. Everything works properly. I don't break rules and never have problems with the site administration.

Hello! Thank you for the positive review! 🤩 We wish you a lucky game! 🍀🍀🍀

user avatar

For a long time it was difficult to make deposits and withdrawals in BTC but now it's been fixed. I am very happy about it. I hope that soon there will be more online broadcasts and I won't have to use several services at the same time to enjoy more features.

Hello! Thank you for your feedback and rating! We will continue to do everything to improve the service and a comfortable game. Good luck! 💛🖤

user avatar

I've been into cricket betting for more than a year already. So far, I've decided to settle on Parimatch, as it has the biggest number of payment systems. On other sites, I had to double-check the conversion rate in those systems that it was most convenient for me to use for making a deposit and withdrawing money.

Hello! 🙌 It is nice to read your review, we are glad that you like our resource. Thank you! Good luck! 💛🖤

user avatar

In general, this is a good and stable bookmaker with a great choice of payment systems. I've been betting here for more than a year already. At the moment I consider it one of the most reliable bookmakers. I top up and withdraw only through crypto. For me, this is the most useful option now.

Hello! We are very pleased to read your feedback 💛🖤 Good luck!🍀

user avatar

I really like how everything works here. I appreciate stability and quality of both website and the mobile app. I am also happy about the odds. As for me they are the highest here than anywhere else. I can also single out very fast withdrawals, especially to a crypto wallet.

Hello! Thank you for your positive review of our company. We wish you a lucky game 🍀

user avatar

Parimatch is a good betting service. I've been using it for half a year and can't say anything bad about it. I even stopped using other bookmakers. Huge thank you for the number of methods of replenishment and withdrawal.

Hello! Thanks for the nice words. Good luck! 💛🖤

user avatar

I have never written down how much I lost or won. But in these 4 months of betting, I made a deposit only once, but already withdrew much more. If you are good at sports, I recommend you to use Parimatch. I used other bookmakers, but I haven't had such a good experience. Now that there is an option to withdraw crypto, I'm thinking to start trading.

Hello! Thank you for the positive feedback and congratulations on your winnings! Good luck to you! 💛🖤

user avatar

I am very grateful to Parimatch for the emotions that I get there. I bet just for these emotions and I am more than satisfied. My bank doesn't accept all payments, but you have more than enough payment methods.

Hello! Thank you for the positive review! We wish you a lucky game! 🍀🍀🍀

user avatar

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