Onbling Casino

Item: Onbling Casino
Rating: 1
Author: Irena D.

Onbling Casino

The casino is closed.

Player Rating 12 reviews

1/10

12 reviews

Complaint Response 20 complaints

4 days avg. 20 complaints

What we like

Complete collection of diverse RTG slots, table games, and video pokers
24/7 support through live chat, email, and toll-free phone
Protected with SSL encryption
Tested and proven fair by TST

What we don’t like

No international phone number
Third-party audit does not link to full report

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Irena D.

Onbling Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.onbling.me

Established

2012

Licences

Curacao Gaming Control Board

Affiliate Program

RevenueJet

Languages

English

Casino Type

Download, Instant Play

Deposit Methods

ClickandBuy, Payz, MasterCard, Neteller, Ukash, Visa, Skrill

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Neteller

Withdrawal Fees

Currencies

Euros, US dollars

Pending Time

5-10 days

Withdrawal Times

E-Wallets 2-5 days
Bank Transfers 7-10 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

RTG

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

Phone Support

1-877-516-4788

FAQ Section

Suggest an edit

Onbling Casino is a dark, elegant online casino that offers that same types of gaming found at major land-based casinos. They are part of the Milore Group of casinos, all of which are powered by Real Time Gaming software. The casino holds a gaming license from the jurisdiction of Curacao.

Security and Fairness

In their Security page, Onbling Casino goes into great detail explaining how they keep their players safe. The company relies upon the latest and most advanced security technologies currently available, including 1024-bit RSA keys and SSL encryption. Your personal and banking information is as safe at Onbling Casino as it would be at most other reputable online merchants.

Onbling Casino has had its RTG games tested by the auditing firm TST, one of the most well-respected companies when it comes to game fairness. Onbling has passed the test and currently presents a seal of certification from TST at the bottom of their website. Although this does not link to a full report, the extensive testing done on RTG software in the past is more than enough to prove that Onbling Casino offers a fair game.

Support

Onbling Casino makes it clear that they take customer satisfaction seriously. Right when you load their website, you are greeted with all the contact information you need should a problem arise. The fastest way to get in touch with a support representative is through live chat, an online service that will connect you with a helpful employee in a matter of seconds. You can also call the casino with their toll-free phone number, or send them an email if you do not need an instant reply. All services are available 24/7.

Games

The largest collection of games at Onbling Casino is their slots. The casino offers close to 100 different video slots, each with a unique theme and set of bonus features. Among their most popular games are Count Spectacular, Aztec's Millions, and Jackpot Piñatas, along with dozens of others. To top off their library, Onbling Casino also has a number of three-reel classic slots, including the progressive Diamond Mine Deluxe.

If you're looking for table games, the selection at Onbling Casino should definitely satisfy you. To begin, choose from a number of different blackjack variants, including European Blackjack, Pontoon, and Super Fun 21. If roulette is your game, Onbling Casino has both the American and European variants. Other games that are offered include baccarat, red dog, war, and a heaping number of casino pokers.

Video poker enthusiasts can enjoy one of the biggest selections on the Web at Onbling Casino. In addition to popular favorites like Jacks or Better and Joker Poker, Onbling Casino also has a massive amount of less common games, including numerous Bonus Pokers, Sevens Wild, and even Pick 'Em Poker.

Complaints

Read the complaints other players have left for Onbling Casino. Learn more about complaints.

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Onbling Casino will not to pay my legit winnings

Hello! Onbling Casino usarname:gogi17 I won at Onbling Casino.My documents was successfuly approved ,They sent me an e-mail on 01.12.2014.2014 that I need to wait 60 working days, so I can withdrawal my money after 60 working days because my account is chosen for security check,so is till 20.02.2015..After that day my attempt to withdrawals was not successful so was not approved. I did not get my winnings. Now when I wish to login and request a withdrawal is not possible because my account is locked.Please help me to get my money I won in a fair way. The point is that other casinos from other casino groups which you are connected and in which I have to withdrawal my winnings informed me that some other casino group informed them that I sent a fake ID and fake Driving Licence and I cant withdrawal my money.So because you are the last casino group remaining from all 3 casino groups which are connected probably this issue comes from your side.If I have no right and this is not true I apologize and kindly ask you to give me the information exactly the name of the casino that I can resolve the issue with them directly.I can tell you that this information is completely wrong.My personal documents are valid and legit..Because the falsification of identity documents is a criminal ofense and casino accused me that I sent fake ID and Driving Licence(also photographed with my photo holding the document in my hand) I went to the government office where I was issued a Certificate of Good Conduct. To find out exactly what is wrong with my personal documents for which casino thoughts are fake I went also to government unit which issue identity documents.They confirmed that my personal documents are valid and legit. They mentioned to avoid any problems it is the best to issue a Passport because is the only document which has the same standards worldwide.Probably here comes the problem up they said because you are not using the same standards for documents like EU. I submited an application in their proposal for my new Passport.The document is issued. I hope your casino security department will cooperate and will review my account and we can resolve the issue without asking Gaming Commission for help,because for me the case is really clear.I have all my documents legit and valid and I am a honest person. So I hope your casino will cooperate like a very reputable casino to resolve this issue.I can send to you my new Passport(if you wish also photographed with my photo holding the document in my hand) and Certificate Of Good Conduct.. You should understand that I need to prove that with my documents is nothing wrong and that my name is clear from any wrong doing ASAP. .I sent to you all required documents.I received your confirmation that my account is approved. Please cooperate and pay my winnings which I won in a fair way.There are more than 3.000 usd I have in winnings in my Onbling Casino account. Best regards! Thank you!

Unresolved

$3,000

Account closed, payment declined, been misled deliberately from their support

i want to complaint this onbling casino online was cheating my money...before i deposit i call the operator to verify of my account because i scared this will not payingout...afterthat when i deposit and start to play with bonus credit 90usd few hours agains i win about 500++usd...then i contact the operator them said bonus just can withdraw equal 2 of bonus only but need to make 1st deposit,and i will get on welcome bonus plus winning funds about 520usd,and no max cashout but rollover is 15900.ok i follow the instrution and done it,i deposit 100usd on onbling casino,then start to play on few days,finally i winning on the slotgame about 3800usd,i decide to withdraw it,i withdraw 3000usd and inside account still have 800++usd funds,then after few hours onbling casino locked my account without any reason,then i calling to custermer servise them said donno, email them also no reply,untill now onbling casino no any feedback to me! please help me,what can i do now? thanks chee wenghong

Unresolved

$3,000

Does not pay after 8 months!

hi, I have never had problems in this casino, but one day for accuracy August 12, 2014 I have blocked a withdrawal of $ 275, this is their email: Dear We would like to inform you That your withdrawal request was not approved at this time. Your account was randomly chosen for a security check and you will be Notified by email once your account review is over. This process might take up to 60 business days. As a reputable and legally operated casino, it is vitally important for us to Implement Security Measures, and OnBling Casino regards your security, privacy and satisfaction as our top priority. Please accept our apologies for this inconvenience Necessary, and we thank you in advance for your patience and understanding. Best Regards, Finance Department, OnBling Casino 60 working days ???? 8 months have passed and do not respond to emails and chatting pretend not to know anything,, ridiculous, a casino really unreliable

Unresolved

$275

Randomly Chosen for Security Check. Really?!

We would like to inform you that your withdrawal request was not approved at this time. Your account was randomly chosen for a security check and you will be notified by email once your account review is over. This process might take up to 60 business days. As a reputable and legally operated casino, it is vitally important for us to implement security measures, and On Bling Casino regards your security, privacy and satisfaction as our top priority. Please accept our apologies for this necessary inconvenience, and we thank you in advance for your patience and understanding. Best Regards, Finance Department, On Bling Casino This email was dated: 6/30/2014 6 months later, this has become the standard answer every time I attempt to withdraw. I have tried to communicate with them, they simply ignore me. I have contacted their customer support, their answer is the same each time...they can't do anything but send them an e-mail, which never gets answered. They simply ignore me.

Unresolved

$3,000

After Proper Verification, Casino Asking for copy of Passport

I have won several times at this casino. I have found they have very good stall tactics with payments. A few weeks ago I hit the Major Jackpot on Paydirt while playing with a Casino Bonus. I cashed out the normal maximum "$3,000.00" and was called by The "Pitboss" who told me that I was only entitled to $500 because I was playing with a bonus that they had given me, but he would be nice and credit me $1,000. I asked where the rules on bonuses were posted and he stated that they are in the redeem coupon area. I am still unable to find this information, but felt my hands were tied. The withdrawal for $1,000 was approved on 1/15/2015. Wire transfers usually take 1-2 days from previous experience with this Casino. I emailed them and asked them what the hold up was a few days ago and was told it could take 5-15 days for the wire transfer. I emailed them yesterday and their response today was "the bank is asking for a copy of my passport". My response to them was, what bank? Yours or Mine. Their answer was kindly provide the information so we can complete your wire transfer. I worry about all my information being available to them. Is this a normal request?? I have previously supplied them with all information that they require, why would they need a copy of my passport? It seems whenever I ask them a question, they always give me half and answer.

Unresolved

$3,000

Holding Withdrawal For So Call Review

I withdrew a total of $1,100.00 on the above casino on 1/1/15, and the 10 days for review was up on 1/15/15, I went online to the casino and found out that on the 10th day for review to end that the withdrawal had been placed in my playing account under the title of WITHDRAWAL, and I called the casino as to why had it been placed back into my playing account, and was told that it had been random pulled for viewing, and I asked why and was told that an email would be sent to me to explained why and after the viewing that could take up to 60 days that I would receive an email that the withdrawal had been reviewed. I still was not satisfied with this answer and asked to speak to a supervisor or the manager and was told that they were not available to speak to me, and I could call back within an hour or two. I called back after that time, and was told the same thing by another rep, and his name was Scott and he said that he would send me an email to explain what was meant by random review. After waiting for the ten minutes that he said it would take to send. I have waited over three hours and have not received anything, and it is now 3:55 p.m. central time, and I am getting ready to call the casino back. Below is the copy of the email that was sent to me by the first rep, and was I replied and sent back to: [email protected] January 15,2015 I would like to know why have my account been choose for a review, and what is the reason? I was also told that it could take up to 60 days for the review to be completed. This is the first time that this sort of thing has happened to me in any casino I have ever played in. I want someone to contact me because in reading the terms and agreements I have no reason for a review. As a player and with my documents on file I feel that I should be able to get a confirmed reason for this review that you're doing Hope to hear from you soon Sent from my iPad On Jan 15, 2015, at 11:54 AM, wrote: Hello Barbara, Here is the email address you can contact us by. Wishing you the best of luck, Customer Support OnBling

Unresolved

$1,500

Onbling Casino does not pay me my 21k

in June 2014 I won about 27000$ at Onbling Casino. I had been paid by them before so I expected to be paid again. They paid me several installments then. Each time they sent 1000$ to my neteller account. The last time I was paid was on the 23rd of September. Then they stopped paying me because of an alleged security check that could take up to 60 days like they told me. I requested several withdrawals since the 23rd of September but each time they declined it because of that alleged security check. However, my account was verified and a security check cannot take that long so I should be paid again. At the moment there are about 21000$ in my Onbling account and that is a lot of money and I should finally receive these funds.

Unresolved

$21,000

Onbling Casino closed my account and stole $1000

My account was under checking since August. One week ago they closed my account without explanation. Customer service don't tell me what was the reason. I can not reach my balance $1000.

Unresolved

$1,000

Onbling Casino started paying then stopped and not responding any more

I won $11,193 at Onbling casino. When I try to cash out they ask me to verify. I give everything they ask and they verify me... then the send me only $1,000 and tell me I must do $1,000 cashout 11 times and then a $193 cashout to get all my money and I can not cash out more that one time every 7 days! They wait so long to pay me the first time if they do like that every time this is 2 or 3 weeks for every $1,000. This mean if I want all my $11,193 it will take me 3-6 month!!! This made me angry but I tell them OK I will do. I wait 7 days and do the next cash out for $1,000 like they say. I wait for my money but I get an email from them and they say I must wait 60 days for more security verification or something until I can get my second cash out. I am very angry now but I still say ok I will wait 60 more day! After 60 day I email them and they do not respond. I do not know how they can steal my money like this. I do everything I can do and I am very very very patient. I want my money and no more "verification" or scam from them to hold my money. Please tell me what I can do?

Unresolved

$10,193

Onbling Casino refusing to pay out winnings

In the early summer, I won at Onbling casino. I was then told by them that my account was being frozen for review for 60 business days. I had won there and at affiliated casinos before, and received payouts with no issues. I never received any justification for this and could get no straight answers from anyone on live chat and nobody would reply to my emails, despite live chat staff assuring me they would. Those 60 business days came and went months ago and I'm still unable to access my money--I currently have a balance there of over $10 000. I have contacted live chat staff numerous times and repeatedly tried emailing people in various departments and have yet to get a single response.

Unresolved

$10,000

Onbling Casino Complaint Stats

Resolved 7 / 20

Avg. Amount $4,764

Avg. Complaint Duration 11 days

Avg. Response Time 4 days

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Player Rating

1/10 ● 12 reviews

Top reviews from our players

sencize

13 years ago

Now this a serious casino.I got their no deposit bonus off 25on my email andtought to give it a try.I did not expect a lot but it turn out to be best casino i ever played.First off all games are classic RTG only difference is they let you win more then in other casinos.i cleared my bonus pretty easy with aztec treasure slot,and then it was time to deposit,i made a deposit with my neteller account and took slot bonus off 400 %.This was a little harder part off my story because play trough was 2400.

I tried all kind off slots and most off them give me bonus after ten to twenty spins which was awesome.I was at half off my play trough and i decided it was time for my favourite slot aladins wishes,it turn out to be a good call because i managed to clear my play trough with this slot,at the end off my journey trough this casino i had 197 dollars withdrawable and 350 comp points which i exchanged for 3 dollars and that was 200 dollars i wanted to withdraw.I sent my documents and they were approved in mater off 4 days which is also good compared to other casinos.

Made a withdraw request and what do you know in just 6 work days i got my money on my neteller account.i was so positively surprised other casinos take forever to give you your money.I suggest this casino to everyone and grade it maximum 10/10

casinoian87

14 years ago

I Made a mistake and posted my review of Lucky Club Casino under On Bling, but it works out well because I was planning on writing a review here anyways. I am definitely not a fan of this company, it is definitely irritating to me before I ever played on here.I have about 6 emails, for casinos, one for work, message boards, bingo sites, a personal email and 2 others that just get blown up by spam.

The first part of this company that is annoying and is kind of scary, no matter what casino I sign up for, (because I sometimes sign up for casinos under other emails, because they don't recognize Inbox email servers.The problem is as soon as a sign up for a casino under that email, even if its a Nuworks, Betonsoft, Topgame, Rival site let alone RTG they email blast more than payday loans, Nigerian Scams, Match offers, porn offers, viruses, hackers, win the publisher clearing house offer, even the get approved in 60 seconds or less guaranteed, auto and life insurance, and even the You won $1000 gift card combined with the make your "manhood" grow 3" in 3" weeks spam emails, come in less in frequently than this site.

First of all, anyone has to be on edge with RTG with so many of them going Rogue over the years, then when four or five of their new off spring all start out at once it makes you wonder what and why they need four casinos before they start.On top of that the name itself On Bling, just irritates me.Ill tell you my experience with On Bling and it will be the shortest review I will ever write (most likely),I didn't jump on the first $25 welcome bonus they offer, and believe me I saw it 2x a day from 4 casinos on 6-7 emails at least, I lose track, but after the 100th time, I would hope they would get the point.

Anyways I have an affiliate with a $50 no deposit code.This is what really pissed me off, I go to use the code, and It doesn't work, so I go to support and ask why, and he says your already in our database all you can use is the 25 welcome bonus under your email.So I finally played this casino, and it gives me no reason whatsoever to deposit at compared to any decent RTG, with a good reputation, more games, and better tournaments, and a place that doesn't harass you too much.I bet $2 a spin on the Tornado game Twister whatever the heck its called, and lost it all in 5 minutes.My review well It's not even deserving of a review, more like a restraining order from emailing every address I get, (which means casinos do obviously sell our emails), and a predication, and that is that this will be under the Rogue Category, before you know it.