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Omni Slots Casino

Our Rating CasinoRank
7.8/10
CasinoRank
Player Rating 41 reviews
6.4/10
41 reviews
Complaint Response 14 complaints
2 days avg. 14 complaints

AskGamblers Quick Overview

Editor’s View

Omni Slots Casino brings you thousands of different casino games you can play from the comfort of your home. With a wide range of payment methods, it’s easy to make a deposit and start playing. The website is well-organised, making it easy to access everything you need.

What we like
  • Excellent live chat support
  • Wide range of payment methods
  • Various offer of casino games
What we don’t like
  • Lower withdrawal limits for e-wallets
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Omni Slots Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.omnislots.com
Established
2015
Licences
Malta Gaming Authority
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino

General Information About Omni Slots Casino

In our real casino reviews, we’re analysing each online casino in great detail, giving you all the accurate information you can use before you sign up. We’ve carefully inspected Omni Slots Casino, testing out different aspects of the website.

The first thing you should know is that the casino is licensed and regulated by Malta Gaming Authority. It’s one of the best casino websites with this licence, having the CasinoRank of 7.9.

StallCation

Complaints

Read the complaints other players have left for Omni Slots Casino. Learn more about complaints.

Show all complaints
Omni Slots Casino - Payout cancelled because of "strategic betting"
Dear AskGambler team,

I opened an account with OmniSlots last week because of good reviews and deposited a total of 2750 EUROS, ranging from 100-500 Euros each time. From 2 of these deposits, which were 500 Euros each, I managed to win a bit and made 3 different withdrawals of 1000, 1500 and 1000 euros. The first 2 deposits coming from the first 500 Euros deposit were given an OK status (also the site had a problem with my viewing my withdrawal history right from the beginning which they never resolved, so I had to ask the support to check if my withdrawals were ok). However after my third withdrawal I received an email stating that you will cancel my withdrawals and only deposit the last 500 deposit because of “strategic betting”. I asked them to explain how my betting was strategic as I play normal blackjack with high and low bets at random and it is all luck and if they had a problem with my way of betting they could have said so when I was losing 2750 Euros and not only when I managed to get lucky and win. However, they just repeated themselves and did not show any prove of that. I feel extremely discriminated as a new gambler. I have played the same way, mostly computerized blackjack across other gambling sites with no problems and I never managed to win as a net as it is not a winning strategy, just normal highering and lowering bets because of getting bored. I feel their claim is against fair play by confiscating my winnings and not reimbursing me for my losses and making the odds hugely on their favor more than what is expected from gambling sites. I like this matter to paid a closer attention too and I am extremely upset and displeased with how they treated me.
staus Unresolved
€3500
Omni Slots Casino - Stalling payment for 4 months
I registered on Omni slots casino on 21st of September. I made deposit of 200 euros using my Neteller account. I ended up winning 9200 euros and wanted to continue playing, I asked casino support if I can place higher bets, to which it replied that I have to make withdrawal first and then re-deposit. I agreed and in order to withdraw I was first asked to submit documents such as ID and proof of address as well screenshot of my Neteller account and selfie of myself holding my ID which I did submit. I received an e-mail that my account was successfully verified and that I can withdraw my funds to Skrill in 1 business day. However, I deposited from my Neteller account and wanted to withdraw to Neteller as well. I had no other choice but to present my Skrill account to casino and casino stated that I could not withdraw to my Skrill account I could only withdraw using bank transfer. I presented 2 bank accounts to casino as well as the bank statements and casino requested that I send them the bank statement from the bank account from which I was funding my Neteller wallet. I sent this bank statement to the casino and I was requested a video call using Skype. I successfully passed the video call verification on 18th of December and I haven`t been receiving any replies until 7th of January. After that, I was asked to present a bank statement that I already presented and I once again sent the bank statement with the bank stamp. Then I was asked to present Notarized documents on 10th January and while I was preparing them, after 4 days, my account was blocked and my winnings were confiscated. I prepared all of the documents and sent them on 19th without knowing my account was already blocked by that time. In the end, first of all casino asked me to withdraw my funds, then successfully verified my account, then did not allow me to withdraw to my deposit method and started asking me for additional verifications which it have been doing for 4 months, and after for 4 month it was still asking me for some verifications and blocked my account after I did not send them the documents in 4 days and sent in 9 days instead. According to terms in conditions, there are no time frames for the documents submissions, especially since when the manager of the casino can go missing for 2 weeks and not reply to my messages. Dear Ask Gamblers team, please help me with the resolution of this issue.
staus Resolved
€9200
Omni Slots Casino - Refused to pay my €7,075 winnings due to software error which occurred AFTER my winning session
My winnings of €7075 on 16/07/2018 got voided because of the wazdan error (which happened a day later) on 17/07/2018. Let me explain this step by step.

Wazdan error: apparently wazdan forced an update on their slot machines without noticing Omni Slots which resulted in bets not deducting from players accounts.

My complaint: Bets were deducting from my account balance just fine. I would of course have noticed if this wasn't the case. To ensure this even more: I had about €700 left in my account when i won the big amount of exactly €8000, leaving me with €8700 balance in my account. I continued my bets and lost around €1675, which left me with an account balance of €7075. I cashed out 100% of my balance which later got cancelled. Also, the wazdan error happened at 17/07/2018 (as stated in the email) and my cash out and plays happened at 16/07/2018.

What happened: After 1.5 month of emailing the support daily (who were really nice to me, this was not an issue), i got a full refund of the deposits i made on 17/07/2018 and got partially refunded the deposits i made on 16/07/2018 (total deposit that day: €2848. refund: €1680).

What do i want: I would be totally satisfied if i could get the winnings i won legit of €7075 back minus the refunds. If my calculations are correct this will leave me with €3740.

I really hope we can work this out.

Kind regards,
Chaim
staus Unresolved
€3740

Complaint Statistics

Resolved 11
Avg. Amount $ 2,991
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Player rating
6.4/10 41 reviews

Top reviews from our players

Wow, what an amazing casino! Turned $15.00 into $5,000.00, which I got today, and cashed out on Friday! This is the place to go!

The live chat team are amazing (especially Maria, she is tops at solving any issues) They have so much respect for their customer.

This will be the only online casino that I will play at from now on, they have proved themselves!

Keep up the good work guys!

Awesome support, fast withdrawals, all my favorite games, real freespins, and much more!

Omni slots was one of the latest casinos I made an account in. I found them after I started looking for new casinos that offered Amatic games. Anyway the casino was established in 2015 and they belong to the Dialinvest International N.V. group of Casinos. I didn’t know much about this casino at the time but I did see some positive reviews. The only thing that kept me from making a deposit here and trying out the slots was the withdrawal timeframe. I saw that they had a 24-72 hours payout timeframe to e-wallet accounts and I didn’t like that at all. I always play in casinos that payout instantly or at least within 24 hours.

Either way a few months later I remembered that I made an account here and decided to give them a try anyway. I made a 25 euros deposit via Neteller and 25 euros in bonus money was added to my account. They have a 100% match deposit bonus for your first deposit in the casino which has a very low wager of 30 x bonus amount. Plus you will get 50 free spins on Starburst. The second part of the bonus was of no interest to me at all.

Anyway I started playing my Amatic games and Diamond Cats was generous to me from the start. I got two bonus rounds and my balance was already at 100 euros. After that I moved on to Casanova and started playing on 0.60 bets. I won a bonus round after some time ending up with 180 euros on my balance. I played some more and at one time my balance was up to 250. I decided to check the wager and saw that it wasn’t moving. I contacted live chat and found out that cash is played first. So I canceled the bonus and at the end withdrew 200 euros. I was surprised to see the money on my Neteller account in the morning and since then I became a regular player here.

A few months ago I start playing at Omni Slots because I love the many fruit games they have. Yesterday I had a problem with them, first I was really disappointed and made a complain. What then happened really surprised me. After support a manager emailed me. Not a big deal, many sites do that.

This morning however I had a missed call from somebody and then I received an email from the director himself, that he tried to call me! Never had that before. I emailed him back and after a while he called again! We had a nice chat and he promised to solve the problem personally.

Shortly after he contacted me again and I got a very generous compensation.

So I can back up the review from Shihada1, incredible this support and their devotion to solve problems.

Two similar reviews on the same day this must be made up stories, maybe from the site itself you may think. I can assure you that I’m a real person so feel free to contact me if you have any doubt.

Maybe withdraw time for e-wallet could be slightly faster, with pending time some sites can do this in a few hours.

I played in this casino previously. I deposited and withdrew lost and won. The site is super easy and comfortable. I had minor problems that was solved while withdrawing and verification. What I love about this casino that managers and the owner directly interferes to solve the issue. And it realy upsets them if you got a bad review which is very important for them they like to keep there reputation high and they deserve it.

They deal with there clients like there talking to them face to face which makes you feel comfortable and safe. Only thing chat needs to be online more often. And deposit options need to have more variety. Keep it up omnislots.

Hi Shihada1 Thanks for your nice words and we also appreciate you for playing at Omni Slots. Our live chat opening hours are from 9am - 2am CET and outside these hours you can always send an email which will be answered as soon as our support agents steps into the office at 9am. Also, can you tell us which other deposit methods you would like to see so we can check if we can add them. Looking forward to see you soon at Omni Slots Christa Casino Manager

user avatar

Yet to figure out what I like on this site. I was carried away by the score on AskGamblers.

Not many progressive jackpots. Live chat isn't available most of the time. The win/loss ratio made me think if the slots/games on this website are rigged.

Dear HARRY2K16, Although we take all our players very serious I have to confess that in this case I have some troubles with that. Telling that you think a casino is rigged while you only spend 10 $ doesn't make any sense at all. Christa

user avatar

I like the advent of new games, especially Motorhead. That's a great deal!

One more thing to add, the system of bonuses is attractive.

Sometimes live chat is inactive and doesn't respond.

The customer service is excellent! This is by far the best casino I have played at thus far.

They give excellent bonuses...
The verification process is smooth without the usual frustration I have experienced elsewhere. I am going through my first withdrawal and so far it seems to be going ok.

I barely get an offer for match deposit bonuses. I dont think there are loyalty points given. Chat isnt 24 hours.

Inactive user
8/10

I came across Omnislots casino when I was searching for new casinos which offered great welcome bonuses. I totally forgot I had an account with them and support was kind to help me to restore it. After looking at the promotions page I went back to support and ask about the welcome offer they had for first time depositors, 100% up to 300€ and 50 freespins. OK I said, what about the terms and conditions? 30x bonus ONLY! and 50 spins WAGGERFREE! Wow that is how you welcome someone to the casino. Any ways I made my deposit got the spins and had some fun on netent games, didnt win alot but the offer was still one of the best ive seen so far in my gambling history.

Support is also very kind and proffesional and show interest to your case. I have nothing bad to say about Omnislots, I hope they keep offering offers like their welcome bonus and keep up the great spirit with the support team.

The only part I thought was a bit bad is the pending period for withdrawals, as they have stated on terms, pending period is 24 hours regardless of the withdrawal method you choose. I have been using skrill lately since it is one of the effective methods to make fast transactions but in this case I had to wait at least 24 hours before they even took a look to my request.

The verification process did go very fast and after 5-6 hours I was already a verified customer but still 24 hours pending time for withdrawals. Anyhow this is the only "bad" thing and it could be great if they make the pending period half the time. It is still a very good casino and you should definitely give a try because of the generous bonus. 8/10 is what they from me due to the pending time.

I first learned for Omni slots casino when I saw an exclusive offer they had of 100% deposit bonus and 70 free spins for your first deposit. I saw also that they had a very good rank at Askgamblers site so I visited the casino.

I was surprised to see that it was mostly Microgaming casino and it had also Betsoft games. Lately they have added and other providers like NetEnt and some others. Not many casinos offer so many free spins for Microgaming slots and I prefer free spins for these slots rather the typical free spins you get at Starburst which have low value and the chances to win something big are really low.
So I made my account here and went to make my first deposit. Before depositing I asked the live chat if I am eligible for the promotion. I have to say that the live chat was very kind and helpful and they confirmed that I was eligible and that I would get instead of 70 free spins, a 7 euro free play for the slots. I explained them that I wanted the 70 free spins of the promotion and after some discussion we had they agreed to give me 70 free spins on Girls with Guns frozen dawn which satisfied me a lot.

The bonus had wagering requirement of only 30 times the deposit amount which I believe is great. I did not used the free spins at the start of my session but I played my balance first because I did not wanted to have huge wager to do. After losing my balance very fast since Game of Thrones was very cruel I played the free spins.

The free spins gave me the biggest win I had that day at Omni Slots casino, almost 80 euros but after that I was not lucky to win anything good and I ended my session here without any withdraws.

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