- Excellent choice of payment methods
- 24/7 live chat & other options
- Fast withdrawals (depending on your payment method)
- Support is available in English and Portuguese only
- Customer Support
- Responsible Gambling
Bank Transfers: 3-7 days
Cheques: Not offered
Card Payments: 0-1 hours
Pending Time: 0-12 hours
Support Telephone: +380662094406
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
General Information about Olympia Casino
Olympia Casino is an online casino at AskGamblers that has received the AskGamblers Certificate of Trust. As a trusted casino, we are confident that the casino is transparent and customer-focused.
The casino has earned an excellent reputation on our site, which is evident in its complaint history. There were a few complaints registered against them when we wrote this review, and those that have, have been successfully resolved by the casino. We will talk more about customer support in our expert casino review below.
Before you get started at the casino, check our review as we’ve also looked at other essential areas, including payment and responsible gambling. Once you read it and check out the casino, feel free to leave your own review.
Payment Information and Options at Olympia Casino
Something that stood out to us was Olympias' selection of payment methods. While these are country-specific, and not all of them may be available, the casino supports many different options, including all the most traditional options, Visa, Skrill, and Neteller included.
It’s also a crypto gambling site, so you can deposit and withdraw using various cryptocurrencies. We have listed all the payment options above.
Unfortunately, there is no payment page for unregistered users. However, you can visit the cashier for more information regarding minimum deposit amounts. Any fees that apply will be listed there. If you are using crypto, you can visit the Crypto Wallet page at the foot of their page for help.
You will be allowed to withdraw €4,000 per day, €30,000 per week, and €80,000 per month. The casino aims to process all withdrawals within 12 hours. However, there may be times this is not possible, so bear that in mind.
If you need to verify your account, this will delay your withdrawal until your documents have been approved.
Customer Support at Olympia Casino
If you need help and assistance, you can visit the casinos' Support page. Various options are available, but the most efficient way to speak with someone is by launching their live chat feature.
You will be greeted by a chatbot and receive help in either English or Portuguese; you can pick. Once you have selected your language, you can either select other options where the chatbot can assist you or connect to a manager immediately. You’ll need to enter your name and email address, and then you’ll be transferred to customer support, who are friendly and professional.
However, there are plenty of other ways to contact support. They are available on WhatsApp, and you’ll find their number in the support section of their site. You can also speak to a chat agent through Telegram.
If you prefer to email the casino, you can find the email address on their website. The casino monitors their inbox and tries to respond as soon as possible. They also have a detailed FAQ section which is worth checking.
If you are experiencing any issues at the casino, you are welcome to file a complaint with the AskGamblers Casino Complaints Service or contact the support team.
Games at Olympia Casino
You won’t be short of games at Olympia Casino. They’re home to an excellent selection of gaming providers, including the most talked about providers in the industry.
You’ll have your pick of the most popular online slots, new online slots, table games, and live casino games. If you’re unsure which games to play, don’t forget to check out our detailed online slot reviews for more information.
You can quickly jump onto your favourite game type when you visit the gaming lobby. Filtering options are limited, and all we could do is list games by providers. However, this is a great feature and helps to save time. If you know what games you want to play, you can use the search engine too. Other than that, nothing else stands out about the games lobby.
If you are a fan of live dealer games, head to the live casino. There are more than six live casino providers, so you have plenty of games to enjoy. There are games from Vivo Gaming, Pragmatic Play Live, Ezugi, and more.
Olympia Casinos Commitment to Responsible Gambling
And finally, when it comes to responsible gambling, the casino has you covered. You can choose from various tools and limits to help you stay in control. We have listed these above.
This functionality can be accessed within your account in the “Personal Limits” section. Limits can be amended at any time. A decrease in the limit will take effect immediately. However, an increase may only occur after email confirmation and only after the previous limit of the same type expires to avoid rash decisions.
If you want to self-exclude, you can contact the casino, and they will take all measures to block your access to your account and ensure that you receive no promotional materials.
If you need further assistance, the casinos' support staff are trained to help, or you can visit their responsible gambling tab for external organisations that can assist in problem gambling.
Recommended by experts
If you are interested in using cryptocurrencies for your gambling, you should go to Olympia. This is a good platform for crypto betting because you can use them but you also have games to play including the lauded live casino games on this site.
While it has a high score of 8, there are some issues with restrictions which is a regular complaint. It is still a small casino which means that there are some problems they can't avoid but it will surely improve in the long term future.
SIMPLICITY. INTEGRITY. Fast verification. Fast withdrawal. Fair bonus terms.
Every gambler must see VERIFICATION as paramount cos without it you CANNOT WIN!
As a late comer, it seems like Olympia has listened to our silent frustrations when it comes VERIFICATION and withdrawals.
Sure we have all these award winning casinos like Bitstarz, Trueflip and Tsars boasting about their fast withdrawal times, but we all know first we gotta WIN and STOP gambling.... then get past the dreaded verification process which burns more time than the actual withdrawal would take!
Hows the ANXIETY LEVEL?! You finally got yourself to STOP and withdraw?
I week later you still havent been verified?...
One award winning casino I have had 5 withdrawal requests and NONE successful!
The minimum was $700. One casino even said they lost my verification documents and I had to do it all again! We all know the delay tactics casinos use.
Each one I have played my winnings down to NIL whilst waiting for VERIFICATION.
Not at Olympia. Within hours I was VERIFIED and withdrawal ACCEPTED.
Being a mastercard user, thats a long time between drinks till I can play again!
A drivers licence. A selfie with it. Not easy getting a selfie with my drivers and make sure words are clear. Its not totally clear but that was SUFFICIENT! After all - what is the purpose or benefit for Olympia other than legal compliance? Olympia gets that.
Thats cos the INTENT is NOT to prolong the process like others in the hope that we gamble all our withdrawals or even better we just give up and the casino keeps our hard earned winnings.
Bonuses. Win as much as you can with them! None of this x10 your deposit only. However keep note withdrawal minimum $300 and max $6000 per day.
TRANSPARENCY. The BET HISTORY is easily accessible. No arguments.
Whats more the Wager requirement seems geniune. I accomplished it in no time playing $2 bets. Other casinos have seen my balance go from $800 to $700 on a $2 bet?! And wager requirement percentage hardly changing even after 8hrs on $2!?
So yes the dislike is the minimum withdrawal is at $300 and max per day is $6000aud. Many casinos have a much higher max per day and smaller minimum withdrawal.
I hope that there is a "silent" VPN policy where if you can access a game and play it that Olympia will not null and void your withdrawal.
Thats my hope given The Australian Gaming authority is entirely corrupt allowing casinos like RTG casinos to do as they want and others are restricted understandbly why we dont have access to Microgaming and Netent etc.
So go try Olympia! Its awesome. Sense the integrity I speak of and let us all know how it was for you.
I recently registered on this site, but I must admit that the developers have tried very hard. Site functionality at the highest level. I recommend it to everyone who is interested in sites on this topic.
There are some negative points, but they are insignificant. The only nuance is that the game takes a lot of time, but it is present on all sites. I hope for the constant development of the site.
It offers an easy-to-use interface, and the registration process is as simple as ABC. They also have some excellent extra offers that will help you to truly raise your game. I'm unable to access the website. Access has been revoked.
To play, you'll still need a VPN. Also, there aren't many categories to choose from, despite the fact that there are plenty of casino games to choose from.
Big variety of games to choose from.
They have some of my favorite slots available from all different providers.
Good selection of promo's and bonuses.
Delayed process of payments.
Had lagging issues within the app in the past.
Issues with uploading identification documents.
Lack of available options within support.
Convenient and beautiful! A lot of games from different providers and the presence of a live casino. Convenient and intuitive website design. Good bonuses for replenishment of the account. Tournaments and many different promotions.
Long time of payments and few ways of deposits and, accordingly, receiving payments. Sometimes it is not possible to contact live support in the chat, but this is quite rare.
Olympia Casino Complaints
3 of 3
avg complaint life