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Editor’s View
Licensed by the UKGC, NYSpins Casino brings a bunch of slots and other games to the UK players. The site looks modern and if you love NY, you’ll enjoy playing here. The big city vibe is really prominent, but unlike the Big Apple, navigating the casino streets is easy.
- Wide range of responsible gambling tools
- Slots and live casino games
- Live chat support
- Lack of poker
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NYSpins Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About NYSpins Casino
NYSpins Casino is an online casino with a vast array of video slots and casino games from a multitude of gaming providers. The casino is licensed and regulated by the UKGC, while it’s owned and operated by SuprPlay Limited.
The site’s available in English only, while registration takes a few minutes to complete.
To learn more about NYSpins Casino, make sure you read our online casino review. We talk more about payments, limits, customer service, games and responsible gambling.
- E-Wallets 0-24 hours
- Bank Transfers Not offered
- Card Payments 2-6 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at NYSpins Casino
There are multiple payment options at NYSpins Casino, all of which are mentioned in our Payments tab. Some include Trustly, Bank Transfers, Visa, MasterCard, Neteller, PayByMobile, etc.
The minimum deposit depends on the payment option and it’s usually £10 or £20. A maximum stake of £5.00 applies for players over 25, while younger players can only wager £2.00 per spin/round.
As for withdrawals, if the amount exceeds £1,700, the casino may ask for additional verification. The maximum amount you can withdraw for Trustly and bank transfers is £20,000, while other payment methods are limited to £10,000. The casino doesn’t charge any fees.
Games at NYSpins Casino
Plenty of games appear in the NYSpins Casino lobby and most of them are online slots. They show up in different categories and collections, making it easy for you to select your favourites. You have to be a member to access these games.
NYSpins has separate lobbies for live casino games, where you can find titles from Pragmatic Play, Evolution, OnAir Entertainment and others. All of your favourite card games, dice games and game shows are available, so make sure to check out the live casino.
Additionally, table and arcade games are also there for players who live online blackjack, roulette and other games. Unfortunately, poker is lacking and there’s only one poker in the live casino.
NYSpins Casino’s Commitment to Responsible Gambling
NYSpins Casino offers a lot of different tools which are at your reach. You can set loss, deposit and wagering limits, while there are also slot stake limits, proposed by the UKGC.
If session limits are not enough, you can always take a timeout or self-exclude from the casino. A self-assessment test can be done on GamCare, while the casino works with GAMSTOP for players who wish to exclude themselves from gambling.
The responsible gambling page at the casino is very detailed, offering useful information and links to various organisations that work with gamblers or help them keep the websites blocked.
Customer service at NYSpins Casino is experienced in working with players who have gambling problems and they’ll help you make the right decision.
Customer Support at NYSpins Casino
You can contact customer service via live chat or email. Live chat is available only to registered users and it can be accessed easily. The customer service agents are friendly and knowledgeable.
If you’re not a member and you want to contact NYSpins Casino, you can send an email and wait for an answer. However, all the details about the casino can be found in Terms and Conditions, so make sure you read them before you register.
Complaints
Read the complaints other players have left for NYSpins Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
The games are fun and website is great. Also I won so great!
They say 24/7 processing and payment which is amazing but it doesn’t seem to actually make the withdrawals payout any faster so I’m skeptical.
No confirmation emails when withdrew so you feel as if you haven’t cashed out.
No phone lines and live chat doesn’t work once you withdraw which is really wired.
They can’t update you what so ever on your withdrawal , they cannot give any info at all.
I feel like they wait the full 72 hours and then they look at it. Rather than just processing through them as quick as possible .
I am expecting to wait 3 days and then to possibly have it refused and needing documents. It’s annoying because I went in chat and said I’ll provide anything needed now. Rather than waiting 3 days and then doing it and prolonging the withdrawals. It’s almost as if they just don’t want to pay. But I could be wrong it’s been 1 day since I withdrew so far . I’m very worried about it .
Is the worst casino I've ever been to. Don't play on this site, they need more than a week to pay your whidraw. I close my account, I never want anymore to know about them.
Usual same casino you would expect online, good selection of games. Its nothing different. Have market points which you can purchase spins with
The issues with this casino is when you want to withdraw, verification is too much
Problems will occur when you withdraw your money. I've been asked for a selfie with my ID only to be told they can't accept it because the ID is mirrored. Had to correct them and told them selfie will always be mirrored. You need a proper camera picture, which to me seems very extreme.
I would stay away from the casino for this reason, customer services also have no structure.
I do feel like the casino is just making things up and stalling to payout.
Anyway 4 days later and still getting things back from them saying my picture and ID is not clear enough... which it clearly is, but again no examples of what they want or how they want it. Bit too extreme on verification.
Decent selection of games and looks great. Signing I was fine as was depositing, the problems began when trying to withdraw winnings and verification. I wish I'd looked at AG before going on.
The verification process is awful. Trying to withdraw and I'm now on 14 emails that include more details than I've ever included in a KYC check, including a selfie. Feels like stalling tactics right now. Very disappointed.
We're happy to read you love our games but sad to hear you are having delays being verified. There is always a valid reason why we, on occasions, ask for additional information as part of our RG & AML checks. Please drop me an email on [email protected] for me to look into your case.
Good variety of games the points to buy bonus games which have no wagering requirements is quite good. website is quite slick and doesn't lose focus when depositing
The verification process is slow. I submitted documents and it was 48 hours before someone rejected them then asked for more. I understand every time you respond you've then got to wait a further 48 hours! They only requested this information when I wanted to withdraw £18,000. Also quite intrusive asking for selfies with ID and access to your bank account transactions. I know they can ask but the level of deposits was not in excess of 2,000 EUR which can trigger extra checks. Just feels like delaying tactics rather than actual AML/KYC
Thank you for your positive comments, however we also apologise for the delay in being verified. There's always a valid reason why we request additional information which unintentionally increases the wait. In your case we're extremely happy that you finally got verified and your amazing winnings have been paid out without further complications. It would be a shame not to see you back at NYspins.
Super fast withdraws. Verification was quick and easy. Support is rapid.
Has a good range of games (not all providers are open to UK players see negative feedback)
For UK players a few slot providers are restricted. I enjoy Thunder kick games and Red tiger, but as a UK player, we can not play these games for some reason. And this is the main reason for me that I don't play here as much as I would like to. If we had no restrictions on game providers NY spins would be my main casino.
Dear DAZLAD85, we thank you for the positive feedback. As you rightly pointed out there could be various reasons why a game provider is not able to offer their games in a certain market, and we will continue working towards launching as many providers as possible in the UK. In the meantime, we look forward to welcoming you back to NYspins soonest.
I rarely come to give casinos good reviews but these guys are really good.
Super fast withdrawals, no fussing with over excessive verification requirements when you had a legitimate win with bonus or cash funds. I literally got my withdrawal within about 15 hours which is some of the fastest around.
Site design is great. Little touches like, not exiting your game when you want to check your bonus wagering progress, or view your account details and overlaying the UI for those pages, make a great journey.
Great game selection too.
These are some of the good guys in the industry.
Welcome bonus is a little lacking with only 50 offered, but when they get more popular perhaps they'll increase it. Wagering requirements are quite high too much inline with the industry.
Would like more weekly promos and more reload bonuses as well
Dear urindanger, We thank you for your kind words, and feedback. We hope you continue to enjoy your experience with us.
Not a bad casino provided you get thru the ridiculous veri which is like the Spanish inquisition...that said once the rubber gloves come off, this is a good looking casino and good game selection but why all the fuss on signup?
NYSpins casino is a place I've known for quite some time now. I discovered them around a year ago when I noticed that they were offering a nice welcome bonus. After taking a closer look at their site, I recognized that they were very similar to VoodooDreams casino- a casino I was playing quite a bit at that time. I had had only good experiences at VoodooDreams so for me NYSpins seemed like a great place to join, which I did.
The casino is powered by multiple well known game providers and at the time they were offering a match bonus with free spins, I don't remember the exact amount but I know it was a good offer. I deposited and lost. I played there a few more times simply because I liked their loyalty scheme and game variety. Their loyalty program is point based where you can redeem free spins and bonus cash for the points that you earn while placing bets. Although it's not something spectacular, it's better than not having any loyalty offer. But I must admit that even though it can be a cool feature, in my case I was having losing streak at the casino and I really wanted to claim something from the shop, I was close to doing it but was missing some points which led me to making more deposits and wagering more cash. But that's completely on me.
I haven't deposited there in a while, not because I didn't think they are trustworthy casino but simply because I had a losing streak. I had made several deposits but I never managed to make a single withdrawal. However, I might give them a fresh chance as I really think that they're a solid casino and I noticed that they have added a couple more game providers they didn't have before. All in all, although no withdrawals were made, I do think this is a trustful casino.
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I have found this casino one of the best casino's online. It's just fast in everything and when you want to deposit it doesn't take the games focus away it's very tidy. Heard lots of ppl saying it's bad at withdrawing. So far 3 withdrawals completed and sent to my account all within 48 hours which to me is fast enough. One withdrawal of £850 another of £1400 and one of £1100. Games on the casino are the best one.
Only to add more games. Love casino Holdem or 3 card poker. The verification can be an issue as I tried lots of different sources and they didn't work but passport went through fine just have to wait for proof of address to go through.