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Was ist neu Aktuelle Aktionen Nachricht
Was ist neu Aktuelle Aktionen Nachricht
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NYSpins Casino

Spielerbewertung 18 Bewertungen
Beschwerdebeantwortung 32 Beschwerden
2 Tage durchschn. 32 Beschwerden
Was uns gefällt
  • Vielseitige Spielauswahl von Top-Anbietern
  • Mobilfreundlich
  • Spiele sind in Kategorien unterteilt
  • Deutschsprachiger Kundendienst
Was uns nicht gefällt
  • Öffnungszeiten des Supports sind nicht angegeben
Offenlegung von Partnern

Unser Inhalt enthält Affiliate-Links und wir können eine Provision für Betreiberregistrierungen und Einzahlungen erhalten, die über diese Links getätigt werden. Wir empfehlen nur lizenzierte Betreiber und würden keine Marke unterstützen, die nicht von unseren Experten überprüft wurde. Zuerst die Wahrheit erfahren. Dann spielen.


NYSpins Casino Details

Hier finden Sie alle Details zu diesem Casino.

  • Allgemein
  • Zahlungen
  • Spiele
  • Verantwortungsvolles Spielen
  • Kundensupport
Webseite
https://www.nyspins.com/de/
Gründungsjahr
2016
Lizenzen
Malta Gaming Authority (MGA), Schwedische Glücksspielkommission Spelinspektionen (SGA), Britische Glücksspielkommission
Partnerprogramm
Sprachen
Deutsch, Englisch, Finnisch, Japanisch, Norwegisch, Schwedisch
Typ
Instant Play, Mobile

NYSpins wurde von SuprPlay Limited im Jahr 2016 gegründet. Das Online Casino wird mit Spielautomaten von mehreren verschiedenen Studios beliefert, unter anderem auch von NetEnt, Red Tiger Gamig, Pragmatic Play, Yggdrasil und vielen mehr. Die Spiele sind vom Desktop-Computer spielbar, aber auch von mobilen Geräten aus. Die Lizenz bezieht die Spielothek von der Malta Gaming Authority. Alle weiteren Informationen finden Sie in unserem Online Casino Test.

Nicht zugelassene Länder

Leider kann sich nicht jeder ein Konto bei NYSpins eröffnen. Spielern aus Ländern, die die MGA-Lizenz nicht akzeptiere, wie auch aus Ländern in denen Glücksspiel nicht legal ist, können sich derzeit kein Konto erstellen. Zu diesen Ländern gehören: Österreich, Australien, Kroatien, Kuba, Curaçao, Frankreich, Spanien, Portugal und andere.

Die Liste der gesperrten Länder ist recht lang, Sie können diese in den allgemeinen Geschäftsbedingungen finden. Falls Sie in einem dieser Länder wohnhaft sind, dann werden Sie die Webseite nicht aufrufen können. Verlassen Sie sich aber nicht darauf! Es liegt immer in der Verantwortung der Spieler, sicherzustellen das Glücksspiel in deren Land legal ist. Falls Sie sich nicht sicher sind, dann können Sie den Kundendienst kontaktieren und nachfragen.

Online Spielautomaten

Das Angebot an Spielautomaten ist sicherlich einer der wichtigsten Punkte, die ein Spieler bei der Auswahl einer Spielhalle in Betracht zieht, lassen Sie uns also darüber reden, warum gerade NYSpins die richtige Wahl ist, wenn auch Ihnen die Spielesammlung an erster Stelle steht.

Die Auswahl an Online Spielautomaten in dieser Spielothek ist nicht nur groß, sondern auch vielseitig, denn die Spiele kommen von einer Reihe von High-End-Entwicklern. Um die Spiele nicht mit der Auswahl zu überwältigen, sind alle Spiele in praktische und leicht verständliche Kategorien unterteilt.

Sie können so entweder durch die „Beliebten“ oder „Neuen“ Spiele stöbern. Sie können die Spiele aber auch nach Feature sortieren. Wenn Sie z.B. Megaways Spiele mögen, dann finden Sie in der Kategorie Spiele wie Gonzo´s Quest Megaways. Wenn Sie Spiele mit hoher Volatilität bevorzugen, dann finden Sie in der Kategorie die perfekten Spiele wie Book of Dead. Zu den beliebtesten Titeln gehören Starburst und Immortal Romance.

Es warten 14 Kategorien darauf, getestet und gespielt zu werden. Bei all dem Spaß und Nervenkitzel vergessen Sie bitte nicht, dass Glücksspiel süchtig machen kann, somit spielen Sie immer verantwortungsbewusst.

Mobile Spiele

Alle Spiele, die Sie in der Spielothek sehen, können auch auf Tablets oder Smartphones gespielt werden und dass, ohne eine App herunterladen zu müssen. Alles was Sie brauchen, ist ein kompatibler Browser.

Kundendienst

Alle registrierten Spieler haben Zugang zu der Live-Chat Funktion, mithilfe der Sie den Kundendienst kontaktieren können. Für Spieler, die kein Konto haben, ist die Funktion leider nicht verfügbar, aber sie können den Kundendienst trotzdem kontaktieren – via E-Mail. Die Öffnungszeiten sind leider nicht angegeben, geholfen wird Ihnen aber in der lokalen Sprache (auch auf Deutsch).

Sicherheit und Fairness

Die Sicherheit hat bei NYSpins oberste Priorität. Wie jede seriöse Spielothek, bietet auch NYSpin Ihnen ein vollkommen sicheres Spielerlebnis, denn alle Daten werden mithilfe von SSL-Verschlüsselungsprotokollen gesichert, bevor sie gesendet werden. Das bedeutet, dass alle Daten von Übergriffen geschützt sind.

Ein Zufallszahlengenerator wird ebenfalls verwendet, um sicherzustellen, dass die Spiele fair und zufällig sind und deswegen auch nicht manipuliert werden können.

Online Casino Test – NYSpins

Die Webseite der Spielothek hat ein recht einfaches Design, aber lassen Sie sich davon nicht trügen, denn die Spielhalle hat einiges zu bieten! Angefangen bei der Spielauswahl, über die Sicherheitsmaßnahmen, die getroffen werden, um Ihre Daten zu sichern, bis zu den Promotionen und Willkommensangeboten – NYSpins tut alles, um seine Spieler zufrieden zu stellen.

StallCation

Beschwerden

Lesen Sie die Beschwerden, die andere Spieler für NYSpins Casino hinterlassen haben.

Alle Beschwerden anzeigen
NYSpins Casino - Pending withdrawal takes forever despite providing new info all the time to the operator
Dear Reader,

I registered with NYS on 22nd of April 2025. I had uploaded at the time a form of an ID (passport) and proof of address and I had ben playing ever since without any additional verification requests.

On 22th of June 2025, I made a withdrawal of £5006.08 ; the withdrawal requests don't generate emails to your email address and as they promise to pay within 48 hrs, I became suspicious and between 48 hrs & 72hrs from making the original withdrawal request, I went to NYS helpdesk to enquire about the delay and they simply said it will be paid out 'soon'...

The next day, I got a lengthy email from someone Jackie from the 'Duty of Care' team, asking a lot of details to verify, which i sent over the same day....then there were back and forth communications asking for more, every time i replied and I always replied within the same date! Sometimes, there was pause from them for 3 days, depsite asking for updates.

I provided all my income evidence from all my bank accounts for the time intervals they had requested and even from my Ltd company's dividends...and again and again, they are finding excuses to delay by asking more detailed questions on something i already provided and is clearly seen within the original documents, when these are the official documents handed over to HMRC, etc......I have been a member to a lot of online companies since 2012 and the only other online casino that delayed me unnecessarily as well in the past was the All British casino, asking continuously the for the dame info, in different formats and/or for that info to come from the original owners' email accounts.

NYS even asked me for the winnings of another 3 online casinos and to be CC'd as well. I did so and contacted them all! ...they all provided the info...but for two of them, they are now saying they are not in the format they wanted to see the figures as, etc (you can imagine how many emails back and forth ONLY this request has generated)....we can all find excuses to delay things, but these are totally ridiculous requests made and are continually, with no end in sight and by no means of a guaranteed outcome, when all this info is seen and was coming to them from their own original emails, via a number of generated reports from all the other casinos, I mean!!!

I've been very patient and collaborative with NSP, waiting for almost 2 weeks now and responding every day or whenever they have asked me to provide further info to them...but this is becoming beyond ridiculous and it is an abuse of all patience, to be frank...Iam busy with my work and the admin this has generated to me is around 10-12 hours so far (minimum!)

It is very unfortunate that some small to medium size operators are asking for these 'verifications' after a decent size withdrawal and NOT DURING THE DEPOSITS. Last year (July 2024), the Gambling Commission published the Lessons learned, one of them being very relevant here: << a request made by a customer to withdraw funds from their account must not result in a requirement for additional information to be supplied as a condition of withdrawal if the licensee could have reasonably requested that information earlier>> . Obviously, NYS, have not learned this lesson that is published across the Industry and are clearly abusing this point....

As of now (4th of July 2025), the withdrawal request is still pending and Iam sure whatever info I provided to them from the latest request that came in around an hour ago (1400 UK time), they will ask for another bullet point list...the wait is endless and it is not fair on us players !!!
staus Ungelöst
£5006
NYSpins Casino - Delayed and excessive verification
Hi, it seems many other people have been through the same problem in which I am currently going through They just keep asking for more and more documents, now wanting an impossible document.

I withdrew £520 from nyspins and have sent and they have accepted these current documents

- proof of ID
- proof of address
- proof of payment method (skrill) which has my name, email and address on and skrill ID number)
- selfie with my accepted ID

The above documents have been sent and accepted yet now they asked for all transactions on my skrill for the last 3 months in PDF form. In which I sent and they rejected it saying it has to have my name on, but the transaction history on skrill only inputs your email and skrill ID on. I rang skrill to have a transaction history with my name added but they said the way I got the history is the only way they provide histories (you will find attached my skrill transactions and attached an email from skrill in telling me how to get the pdf format of transactions).

These are just stalling tactics in my eyes. I’ve not even deposited much money on a couple hundred to warrant a check. No other casino site I have ever had this problem. All my accounts are accepted with the documents straight away.

Another problem is they ask for one thing at a time, I would like them to tell
Me everything they need from me at once because they take 24 hours to reply to one email and it’s just not quick enough!

This casino has the most bad reviews I have seen from any uk casino

I would also like to add on the 7th may 2019 the UKGC made it compulsory that all Age and identification checks are done BEFORE a customer gambles on a site. I can confirm I was able to deposit and gamble before any checks were done. Although I am old enough, and my ID is correct it shows this company are willing to go against the license when it suits them.

They are slow and replies and I want my winnings processed ASAP!

Thanks
staus Ungelöst
£520
NYSpins Casino - Withdrawals held for over a week now
I have been using NYspins for a short period and enjoyed the site at first. Withdrawals were fast and pay outs were reasonable. Unfortunately though after playing for a month or so i was asked to reverify my account after sending all necessary documents much earlier. Now though i am being told of the several issues with my docs, such as blurred images and a problem with my proof of funds. I have sent all relevant docs at least three times on separate occasions and every time they find a new problem. Honestly for the meagre £90 i am owed its getting ridiculous and a huge waste of my time. I contact support daily to find out what doc i need to re-upload and im just going in circles. One support agent tells me everything is fine and all i need to do is wait and another will tell me that more docs are required. Honestly i feel, angry, disapointed, frustrated... and if i ever get the money i am owed i will DEFINITELY NOT be using this site again out of principal. It seems poor practice to hold money that is owed to a customer. I feel taking these measures to make a deposit is somewhat reasonable but to hold funds after a withdrawal request is extremely poor customer service. They are happy to take your money but not to pay what is owed after the initial deposit is accepted by the site. This is clearly a backwards practice and i am sure that i am not the only unhappy customer. My business will be leaving NYspins and all affiliated sites. VERY UNHAPPY CUSTOMER!!!
staus Gelöst
£90

Beschwerde-Statistik

Gelöst 27
Durchschn. Betrag $ 3,970
Durchschn. Dauer 6 Tage
Durchschn. Antwortzeit 2 Tage

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Spielerbewertung
6.1/10 18 Bewertungen

Top-Bewertungen unserer Spieler

I have found this casino one of the best casino's online. It's just fast in everything and when you want to deposit it doesn't take the games focus away it's very tidy. Heard lots of ppl saying it's bad at withdrawing. So far 3 withdrawals completed and sent to my account all within 48 hours which to me is fast enough. One withdrawal of £850 another of £1400 and one of £1100. Games on the casino are the best one.

Only to add more games. Love casino Holdem or 3 card poker. The verification can be an issue as I tried lots of different sources and they didn't work but passport went through fine just have to wait for proof of address to go through.

The games are fun and website is great. Also I won so great!
They say 24/7 processing and payment which is amazing but it doesn’t seem to actually make the withdrawals payout any faster so I’m skeptical.

No confirmation emails when withdrew so you feel as if you haven’t cashed out.
No phone lines and live chat doesn’t work once you withdraw which is really wired.
They can’t update you what so ever on your withdrawal , they cannot give any info at all.
I feel like they wait the full 72 hours and then they look at it. Rather than just processing through them as quick as possible .
I am expecting to wait 3 days and then to possibly have it refused and needing documents. It’s annoying because I went in chat and said I’ll provide anything needed now. Rather than waiting 3 days and then doing it and prolonging the withdrawals. It’s almost as if they just don’t want to pay. But I could be wrong it’s been 1 day since I withdrew so far . I’m very worried about it .

Is the worst casino I've ever been to. Don't play on this site, they need more than a week to pay your whidraw. I close my account, I never want anymore to know about them.

Usual same casino you would expect online, good selection of games. Its nothing different. Have market points which you can purchase spins with

The issues with this casino is when you want to withdraw, verification is too much

Problems will occur when you withdraw your money. I've been asked for a selfie with my ID only to be told they can't accept it because the ID is mirrored. Had to correct them and told them selfie will always be mirrored. You need a proper camera picture, which to me seems very extreme.

I would stay away from the casino for this reason, customer services also have no structure.

I do feel like the casino is just making things up and stalling to payout.

Anyway 4 days later and still getting things back from them saying my picture and ID is not clear enough... which it clearly is, but again no examples of what they want or how they want it. Bit too extreme on verification.

Decent selection of games and looks great. Signing I was fine as was depositing, the problems began when trying to withdraw winnings and verification. I wish I'd looked at AG before going on.

The verification process is awful. Trying to withdraw and I'm now on 14 emails that include more details than I've ever included in a KYC check, including a selfie. Feels like stalling tactics right now. Very disappointed.

We're happy to read you love our games but sad to hear you are having delays being verified. There is always a valid reason why we, on occasions, ask for additional information as part of our RG & AML checks. Please drop me an email on [email protected] for me to look into your case.

user avatar

Good variety of games the points to buy bonus games which have no wagering requirements is quite good. website is quite slick and doesn't lose focus when depositing

The verification process is slow. I submitted documents and it was 48 hours before someone rejected them then asked for more. I understand every time you respond you've then got to wait a further 48 hours! They only requested this information when I wanted to withdraw £18,000. Also quite intrusive asking for selfies with ID and access to your bank account transactions. I know they can ask but the level of deposits was not in excess of 2,000 EUR which can trigger extra checks. Just feels like delaying tactics rather than actual AML/KYC

Thank you for your positive comments, however we also apologise for the delay in being verified. There's always a valid reason why we request additional information which unintentionally increases the wait. In your case we're extremely happy that you finally got verified and your amazing winnings have been paid out without further complications. It would be a shame not to see you back at NYspins.

user avatar

Not a bad casino provided you get thru the ridiculous veri which is like the Spanish inquisition...that said once the rubber gloves come off, this is a good looking casino and good game selection but why all the fuss on signup?

NYSpins casino is a place I've known for quite some time now. I discovered them around a year ago when I noticed that they were offering a nice welcome bonus. After taking a closer look at their site, I recognized that they were very similar to VoodooDreams casino- a casino I was playing quite a bit at that time. I had had only good experiences at VoodooDreams so for me NYSpins seemed like a great place to join, which I did.

The casino is powered by multiple well known game providers and at the time they were offering a match bonus with free spins, I don't remember the exact amount but I know it was a good offer. I deposited and lost. I played there a few more times simply because I liked their loyalty scheme and game variety. Their loyalty program is point based where you can redeem free spins and bonus cash for the points that you earn while placing bets. Although it's not something spectacular, it's better than not having any loyalty offer. But I must admit that even though it can be a cool feature, in my case I was having losing streak at the casino and I really wanted to claim something from the shop, I was close to doing it but was missing some points which led me to making more deposits and wagering more cash. But that's completely on me.

I haven't deposited there in a while, not because I didn't think they are trustworthy casino but simply because I had a losing streak. I had made several deposits but I never managed to make a single withdrawal. However, I might give them a fresh chance as I really think that they're a solid casino and I noticed that they have added a couple more game providers they didn't have before. All in all, although no withdrawals were made, I do think this is a trustful casino.

No registration needed.
No verification needed.
Easy log in with my swedish bankID.
Wagered my bonus money and did a withdrawal at 4 nighttime, the cash was in my bank account 4-5 hours later.
Nice website design.

Could maybe try to get in more games from other developers. Novomatic, etc.

This place does nearly nothing better then other online casino's

Shitty offers for 10 free spins in your inbox all the time. These offers never actually work and chat assistance is not helpful at all. Ridiculous wagering requirements on every bonus. Poor game selection compared to other places. Avoid at all cost, play elsewhere, there are many many online casino's that would love you to play there, only play the best places because otherwise the ***** ones will stay in business.

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