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NYSpins Casino - Withdrawal of £39 still not received after 28days

RESOLVED
Complaint Info
Disputed casino NYSpins Casino
Reason Delayed payment
Amount £ 39
twinkletwinkz09 United Kingdom
Posted on March 4, 2021

Hi,

I wonder if you can help me with regards to my withdrawal. I have requested a withdrawal of £39 last 3rd of February but still has not received the said payment until now. I have communicated this issue with NYSpins thru chat and they said thaf they will update me about this but have not received any message from them since.

AskGamblers
Posted on March 8, 2021

Dear all,

This complaint has been reopened as per NYSpins Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

twinkletwinkz09 United Kingdom
Posted on March 8, 2021

Hi,

I can confirm that this issue has already been resolved today and have already received the said amount on my account. NYSpins has just emailed me and apologised because of this matter.

Thank you Askgamblers :)

AskGamblers
Posted on March 8, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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