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Page 3 – Player Reviews for NightRush Casino

NightRush Casino

The casino is closed.

Player Rating 51 reviews
7.7/10
51 reviews
Complaint Response 3 complaints
17 hours avg. 3 complaints

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Player Rating
7.7/10 ● 51 reviews

Top Reviews From Our Players

Got a very nice welcome bonus of 200%. Deposited €50,- and got the max bonus, €100,-
Nightrush offers a lot of different software, slots, and a lot of slots.
Netent f.e., they offer also the new slots.

I played some and ended up at €456,-.
Got, instantly, a message that my bonus was cleared.

Uploaded my documents for ID verification and that was verified within 48 hours.

Asked for a withdrawal, by bank, IDeal (Ayden, Trustly, Instant banking) and my winnings where, within 15 minutes, in my Dutch bankaccount from ABN.

Very pleased with this casino.
Everything ia clear:
- company details
- licenses of Malta and Curacao
- 18+ and gambling addiction.
- contact / customer service

There are not a lot of options to deposit or withdraw your funds.

No bad words for this fine casino.

Nightrush casino has a decent variety of game providers and a very nice looking website which is easy to use. The customer support is quick to reply to any problems.

The withdrawal is fast if you are verified.

After playing there and winning quite a good sum of 1500 euro I decided to withdraw 1200 euro. This is where my problems started. It took me 4 days to make a successful withdrawal because of verification problems apparently, but I would personally call it stalling. I have never had as many problems with verification as I have had on Nightrush they are incredibly thorough on verification.

The verification apparently took a long time because I didn't submit ''sufficiently good verification'' for example, when you get verified on Nightrush you have to upload all documents straight from the source such as if you upload your documents and photos of id it isn't allowed to be a copy of said photo, you have to directly upload the photos from your phone and the pictures have to be perfectly clear. I have never been asked to do that at any other casino. Some of it is partially my faultsince I didn't upload what they exactly asked for of my card, but none the less it was quite strange.At first they wanted a second ID apart from my passport but I told them I didn't have one, finally after much discussion they were able to accept it after I took a ''Face ID'' with me holding my ID next to my face which I have never had to do at any other casino ever.
This of course wouldn't have taken such a long time to do if they had been more clear about what they wanted me to do.

After 4 days of waiting and communicating back and forth on and on. I was able to make a withdrawal, however the sum of 1200 euro had diminished down to 800 eur due to the withdrawal being rollbacked every single time a verification document wasn't accepted. this means that I didn't get verified until I lost the equal amount that I had deposited and over 700 euro that I won in surplus.

Good odds, nice look of the homepage, feels like a good company.

..i thought. They decided to limit my maximum bet to about 300-500 Swedish kronor which is about 30-50 EUR after I won my first bet. With this pace, I have to put around 50 bets to be able to complete the bonus requirement. I have compared the terms for the bonus on many websites and I can tell there is already a high requirement (14x for sport). And with the small bet size it takes ages to play.

Can't recommend this, at least not if you want the sport bonus.

Clean interface, good bonus (I thought at first). The site feels fast. That's pretty much it.

This site is a complete scam. Rules and and bonus conditions are set up to trick new players.
- You have 10 days to roll the bonus over. Their bonus conditions also states that the max amount per bet is very low. But thats not an issue because they insta limit your account when you win.
- Real money is used first
- Max stake is about 50€ per bet. You get some kind of cryptic message to contact their support.

VERY rude support. STAY AWAY.

Dear Rupertfarm, We are very sorry to hear that you left with bad impression about our site. We care about every player experience and thank you for the feedback. Our Sportsbook bonus can be wagered in 30 days, and max allowed stake per bet when wagering this bonus is €100. After looking at your account we see that after all you wagered the bonus, made winnings and had a successful withdrawal. Bonus rules are clearly explained in Sports Bonus page https://www.nightrush.com/en/promotions/sport Once again, we are sorry that you didn't enjoy betting with us. We will continue to work hard in order to improve player experience in the future! Regards, NightRush Team

user avatar

Wow their verification procedure and pay out time is amazing ! and that is what I want. I got verified within a couple of hours and pay out is instant. Great job !

Nothing. Great selection of games and friendly chat people.

Hey MEREL25! thank you very much for your comment about fast withdrawal process and the selection of games! We are indeed trying to improve withdrawal process all the time. You will be also happy to hear, that we are adding selection of completely new games every week. See you online! Regards, NightRush Team

user avatar

One of the best around, withdrawals are very quick which is very important to me, my first withdrawal took less than 2 days, other sites can take over 2 weeks. Games are great with good variety.

Nothing negative to say thanks, I have total confidence in this site.

Hey SHAUN9053! thank you very much for your positive review! We are always happy to hear about quality experience of our customers. Hope to see you online soon! Cheers, NightRush Team

user avatar

We have got NetEnt, Microgaming, Quickspin and 4 other software providers. The site design is good and registering and claiming the welcome bonus was no problem

The wagering can be watched directly in account. Also the upload for documents is there.

Until now nothing. I have passed the half of my wagering and sended Documents now. I will update my review if i have news about withdrawal speed and process

Hello!! Thank you so much for the awesome review! We are very glad that you find our casino site easy to navigate and also features like document upload and wagering count useful. We will make sure to continue to develop our casino and continue to deliver best experience and bonuses:) Good luck and see you online! Best regards from all of the NightRush Team

user avatar

Just want to say few things I really liked about the nightrush:
- the support people are amazing - I have been playing different casinos and never have I met the speed and quality of support of that kind
- the rating of casino is quite impressive for me
- withdrawal and payments and are really clear - I am one of the guys who DOES read the agreements and terms of use...and I have not found anything that would make a bad impression about them
- just like how the web-site looks like:)

Not at all! well I might have lost some info from agreement that could be confusing...just kidding - it is all just fine:)

Hey!! We can't express how much we do appreciate your kind words and great feedback. We're very glad to hear you had good experience when communicating with our customer service team. They are stars, indeed:) We want you to know, that we are here, if you ever need anything and we will do our best to develop our site and services also in the future, to offer you the best casino experience! Once again, thanks a lot for your review and see you online! NightRush Team

user avatar

I really liked usability of the platform - everything is quite nice, simple and clear. And that is to say very important for me. Also a possibility of playing from my own home is a cool bonus. To sum up - everything is pretty good for now. For a short period of playing this casino have not found any risks, traps or pitfalls.

Hey NIGHTSPIELER! We are super happy that you are enjoying NightRush and we thank you for taking your time and writing kind words and feedback. Don't hesitate to contact us if you ever need any help or assistance! Good luck and see you online! NightRush Team

user avatar

Fair selection of games, not the biggest list but I had no lag issues playing any of these games so that's a plus. Good opening hours to speak with customer service.

They are quick to verify documents but they always find reasons not to accept documents. After sending document several times, they finally accepted them. They took the money from my credit card but they claim they can't apply the withdraw to the credit card. They were unable to offer me alternatives when I said I don't deal wit iDebit and instantdebit (which are the same). I asked about wire transfer but they refused claiming "fees involved were too high" in the wire transfer. At the end, I spent the money because it wasn't a big win but I am closing my account with them. I don't know about other countries but if you are Canadian, this is not a good casino for you.

Hi Josua! Thank you for your feedback and we are very sorry to hear that you decided to close your account with us. We spoke with our payments team and they confirmed that your card just couldn't accept the transaction. We tried to send your funds back, but it was denied, either it was bank issue or actual card. Unfortunately such things happen and we are once again truly sorry you had to experience this. There are other payment methods available however in such situations. We will be more than happy to welcome you back if you change your mind in the future. Take care, Josua and have a good day:) NightRush Team

user avatar

Real good Casino with very good support.
The have alot of Games from many brands.
I Manage to win a lot and now I wait for my withdrawals.
Kyc was real fast 12 hour ver good 10/10
Swedish support to with a very good agent called Lars.

Nothing at all yet.
Just wait for the withdrawals and hope I got them soon

Hi Melorium! Thank you very much for your feedback! We are very happy to hear that you enjoyed playing in our casino. We confirm that your withdrawal has been successfully completed and money should arrive in your account any minute:) We hope to see you online soon and wishing you a Happy New Year! NightRush Casino

user avatar

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