Page 3 – Player Reviews for NetBet Casino

Great casino with great number of games. For that alone, I give them my 9 points. In addition to that, they have perfect support and outstanding website. NetBet my love. )

- German super friendly support
- More account features like some other casinos
- Possible option to don't cancel pending withdrawals in the 48 hours
- Fast VIP Manager
- VIP Manager in german language

- Withdrawal time of 48 hours for me definitly to long.
- Multiple Cashing systems for different casino types like sport bets and live casino
- the user interface could be improved on mobile

Very good selection of games. I think the rating for this website is very harsh. Support are very friendly and helpful. Thumbs up from me!

The pending times for withdrawal are a bit slow in comparing with other casinos this is the reason for my 8/10 rating. Speed them up and it's a 10/10 :-)

I like the website but I am particularly pleased by the VIP service offered. I have a really good account manager that looks after me. He's available 24/7 for me, replying immediately whenever I have questions and he gives me fair bonuses to reward my activity. Thumbs up Netbet!

Nothing I don't like. Just that it would be perhaps cooler to have more games on the mobile version of the website.

Awful support, advertising wrong. Missguided information from staff. Any time out of the working hours the live chat is extremely informal, doesn't answer questions properly and seems like the operator can hardly speak English.

Nice offer. I can play All platform on gaming. Good support.

Recommended..

This casino was offering at some point the Netent games. I am a big fan of those, and wondering why they remove those from Canada. I was able to ge a payout of 800$, when i deposit 810$ or something. That is good

But don't you want to play the promotions that you are in title to. For a couple of weeks now, the Netent game didn't show on my pc, but where still on my cell. This morning, I ask which game was going to be the game for the promotion of ''Saturday 10 spins'' Subtopia, I would told. A netent game. There was also the promotion on Starbust, the more you spin the more chance you get to get free spins. I spined a lot but got nothing. Usually, I got 25 spins per week. I think that they could have inform us on that. And for 1 time, give a 10 spins bonus or a 5$ bonus to say sorry about that. Next time I will know!!

Despite having a bonus system that's quite difficult to qualify, I was amazed to win nearly £7,000 from a £100 loyalty bonus. I played slots and won the jackpot. They paid out in less than 48 hours with zero issue and standard security checks. Big thumbs up!

It's app is a bit sensitive and some functions are a bit glitchy.

First time playing this casino. I received an offer of 100% match up to $1000 with 40 x wagering requirement, so I deposited that amount.

Within a few days I barely managed to complete the wagering requirement with a small profit. I proceeded to make a withdrawal, silly thing is the casino wont allow you to withdrawal that $1000 bonus amount even after you completed their wagering. This is the first online casino I played that has this rule. I had to constantly keep my Real Balance at $0 and make withdrawal to my account after a winning spin. Essentially I had to play 1x wagering after I completed the original.

This was very frustrating to me, and customer services did not explain to me clearly why I cannot make a withdrawal. I will not be coming back to this casino.

When i have a bonus and i don't manage to finish the playtrought the bonus stays active and i cannot get an other one, i can not removed the active one. Always an error message saying ; ''Active bonus cannot be removed while a game round is in progress.'' But nothing is in progress anymore. What can i do??

When I was a newbie and needed help, Netbet’s help teams did all they could to help me. Now I continue to play there, especially after I tried other gaming sites that where far from Netbet’s quality.

I enjoy, I win, I feel completely at home and secure.

A casino I didn't play very often, because it didn't attract me very much. I think they are trying to do more than average casinos.

I only deposited 50£ and over the few days I got 100 free spins and I had some bonuses in my account which I activated. One for 5£, one for 15£ and one for 20£. I activated all of them at once but only the last one, for 20£ has been credited to my account. I managed to go to 150£ but haven't managed to withdraw them as the money was still bonus money. I lost them in the end.

Good selection of games. Customer service is helpful, but it takes very long to reach them. Around 20-30 minutes even though I was first in the queue. The site is OK and the games work OK.

I haven't made a withdrawal so I can not comment on that.

I think NetBet are trying and heading in the right direction, but they have a lot of work until then.

The bonus issue I described above.

I have 10£ in my sports account but I can not transfer them to my casino account. It seems that my sports account it's closed.

Also, I observed an odd error when playing various slots. If I play on autoplay and the loss limit is reached I get an 'Unknown error' and it closes the game.

This is the type of casino that I play once or twice a year, when my usual one bore me.

I am very disappointed by this Casino. I had problem getting my Welcome bonus and now I won 1.86$ with 25 spins on Starbust and I cannot use it cause I have an active bonus. I tried to deactivate it since I have no more balance, but I have not able to. Sent an email to resolve the issue. Still waiting. Bad, Really bad customer service.

I really enjoy this site. There is a good variety of games, kobushi is fab! And You can easily win £500 on a 90p spin if your luck is in and that's not even anywhere near the top amount you can win on it. Excellent bonuses and the chat are helpful and will give free bonuses if you are not having much luck and contact them. I have withdrawn a few times and had no problems at all.

Just a couple of small points, chat is not always available (around 50% of the time) or it can take up to 30 mins to get through if you are in a queue but can always get a response via email and you have to email or chat to cool off which I like to do when I am withdrawing to avoid reversing any winnings which can take a little time with the issues around chat. Other than that it's a great site and I would definitely recommend!

Netbet is one of my recent favorite casinos. It has a greek license operator so it is one of the few casinos I can still play legit to it. It has a gaming license from Malta Gaming authority so it is a casino that I can trust. Also it has sportsbook and a very nice poker platform where I play sometimes.

One of the things I like to this casino is that it has so many slots providers and so many slots to play. It has slots from some of my favorite providers NetEnt, Microgaming, WMS, Novomatic, Nextgen, probably it has slots from the most providers.

Netbet casino has a decent welcome package which gives 100% deposit bonus which has a very good wager requirement of 30 times the bonus amount. It also offers many deposit bonuses from time to time and it has many good promotions every week which offer cashback, free spins, cashdrops, slots tournaments etc. They also have a loyalty program where you can accumulate points and exchange them for bonus money.

The casino support here is decent since it has live chat but many times I do not find it working but you can also contact support through email or phone. The chat is always helpful and many times that I have asked for a free bonus because I am unlucky they give me free bonus.

At Netbet casino I have had the biggest cash ever since I reached my 10 euro deposit to a 4500 euro win after some crazy hits I had at game of thrones and Jack Hammer. I have never had any problems withdrawing at this casino and they always keep their timeframes

I play almost every week at Netbet casino since it has so many promotions I can claim and I am very satisfied playing here.

This site has a great customer service. I had to contact them because of a small issue and their team was lovely: friendly, polite, and very efficient!

The fact that I wasn't lucky lately :) I miss a big winning!

Well at the moment all I see good is plenty slots to choose from... Shame they don't pay out!

Well all I seem to do at this casino is deposit and lose an playing at £3.00 a spin the features and wins are below the standard... and to keep on depositing with out getting any deposit bonus it rather odd... I am beginning to smell a rat as my money seems to only be going in one direction and unable to progress in certain games due to lack of wins !

Live Chat is hardly ever there and if you are lucky enough to get them its like a 10 minute wait and that's being placed 1st in the queue so overall best off going else where less you lie losing!

Good amount of games and live support. Bonus is on good level too.

They are 10 years behind other casinos at withdrawals and it looks like they wont do anything about it.

Most annoying thing is that live support says that withdrawal speeds don't depend on Netbet.com .

Hi, this is my 2nd day on Netbet casino.Their live dealer games are awesome and a good winning ratio.I have checked their Auto Blackjack and roulette game, they are also not so bad as a smart winning ratio. I still believe they do not manipulate the Auto games and slots.
But I have a complain on their payments. It seems to be a massive problem to us who want to get back their withdrawals on a mean time.

I haven't found any live chat section there yet to express my trouble while I played there or waits for my withdrawals.

Exceptional customer service! I've had an issue with one of my deposits so I contacted Netbet's customer service team. Even if their operator really seemed to care about my problem, when he's told me that my case has been forwarded to their financial department, I was 100% sure that it will take ages before I get an update. However, less than 30 minutes later, this same operator called me, explained me exactly what happened and confirmed that everything was fine now. Great follow-up!

Good selection of slots, customer service very friendly and helpfull.

The RTP has to be the worst I have ever played on. I deposit 50 and got 50 bonus bet £0.60-£080 on Gonzos quest, got nothing the whole way down. The £100 lasted around 10 mins. With small bets it took me longer to deposit than my £100 lasted. That's not called bad luck, that's called a rip off. Don't think I will be back in a hurry.

Very good customer service. I had some minor issues that were quickly solved by the customer support staff. I've appreciated the fact that they've took the time to call me back as soon as their technical team solved my last issue.

Their sport platform has some issues lately, especially the advent calendar. Not really important problems though because thanks to the customer support team, to get them solved is not an hassle.

NetBet has a great variety of games and very friendly support team! They offer amazing gifts in their Christmas calendar! Their games do pay you back! In the first time I played Fruit Shop over there about a month ago I won in an instant 240 euros! Although lost it later :)

I usually use Neteller for all my transactions but I have spoken upon registration with the support team and they told me that the first withdraw can only happen through bank. Although not a problem, I hate the timeframe a withdraw needs through bank transfer!

By far the worst casino I've ever played. Virtually no payouts and when does payout it's very little. You are very lucky if your balance ever exceeds your deposit. Avoid.

I tried there Gonzo's Guest Mermaids Millions and Thunderstruck 2 many times
and always the games were very cold.
Nothing, nothing, nothing!
Certainly I closed the account.

I particularly liked Netbet's chat customer service. They are very friendly and pleasant. I am playing on several online casinos and Netbet provides the best customer service.

I am also pleased with the amount of games they are offering. And of course, I am pleased by the fact that I am winning on their site :p

They are quite slow in validating your first withdrawal request. This might need an improvement.

I've gave my word to Diana and Martin from Netbet's customer support team that I will post a positive review. Honestly, their customer team is really the best that you can find in the gambling industry. Polite, friendly and efficient. Nothing negative to say about these guys. Somebody there really knows what he's doing. The site is good, some small technical issues from time to time, but the customer team is brilliant!

NetBet send me an amazing 100% offer with an extra bonus op top. The live chat support has been kind and very supportive. I managed to withdraw some cash on the weekend, and I have received the money on Wednesday with bank transfer that's very fast!

They have now added Netent slot games and the software is very smooth and no spin delays it works perfect. Overall I had an amazing experience here. Thank you Netbet.

I've tried to get no deposit bonus for UK with code NETBET,but not received it automatically.

I've registered with bonus code NETBET,but not recieved my no deposit bonus. I am new player from UK. It means that this bonus code doesn't work.