NetBet Casino

Can I just give a warm & awesome thank you to Vanessa, I won a big sum of the winnings this weekend but due to my pending withdrawals and account verification, it was gonna take a few days to get it all processed. Vanessa, put my mind to rest tonight as she was able to get my account verified while on live chat. I've had very bad customer service from another bookie in the past and it stands out a mile with Vanessa hard work and dedication for A* Customer Service.

I also very excited to say thank you to your odds of horse racing, I'm a huge fan and the odds are fair. Last night I had a bet that was shown as lost, I also rang the company of Netbet and was able to get reimbursed. So thank you to all the hard work with this company as a bookie, I can't say thank you enough! :)

A lot of slots. It's fun to change slots after a while.
Fun promotions
Possibility to deposit and withdrawal using Trustly. If all is set right withdrawals will be done within a day or 2.

Promotions are unclear and no transparancy when a promotion has ended and what the results of draws are.
There are fake accounts on promotions like the Monthly Specials Tournaments. How do I know? A few weeks ago NetEnt slots had an error on NetBet and so no one could play on it for hours on end. Yet there were 5 generic names that still popped up on the leaderboards: Marc Z., Anna J., Tom E., Sarah P. and Paul T. These automated accounts are not mentioned in any promotion and are used by Netbet to let people gamble more. Very intransparant and devious in my opinion.

I literally joined today and I love this site. Choice of games is amazing, the layout is quality and after just £20.00 deposit I won £300 I withdrew £200 and after just 15 mins it had gone from pending to processed! I am not sure when this will hit my bank account but very speedy. I have sent documents in just in case but have yet to hear anything back. Overall I give this high marks!! As a regular player on many sites, this one certainly stands up. I will have no problems recommending this site to anyone.

Absolutely nothing as yet. Everything seems to be spot on.

I do not understand that this casino has so many bad reviews. I got 10 free spins from the Sunday promotion. Won 225 euros and cashed out. Without any problems. It took a little longer than other casinos. But within 2 days is still good. The live chat is also very helpful.

When the payout is within a few hours then you get 10 stars!

I love this casino, first place were I win my highs win, unfortunately I luz...really its evenement place. When its silentany change of slot not gone help...but there are days were ..win and win!! I prefer for everyone how looking adventures.

Inefficient verificiation - I uploaded my documentss online. They froze my account and sent mail asked me for my documents again. A day later, they asked for my documents again for withdrawal.
Slow withdrawal - Been waiting over 6 days (on FAQ it's mentioned it takes 3 days) and still yet to get my withdrawal. Spoke to customer service and they said they didn't expect so many withdrawal requests.
Not getting sign up bonus - My free bets were voided as the match was cancelled but they refused to return me the free bets.

Really like the range of games on the sportsbook.
Software looks fine, except the part you are getting logged out every 15 mins or so.

God awful site. They offered me a €200 welcome bonus. I have completed step 1 now (place the €400 deposit on some bets to receive the €200 bonus). There were no problems when I placed bets for €100 or more.

Now step 2 is to rollover a total of €3.600 to unlock the bonus. No problem I would say..... However they do everything to make sure I can't meet the rollover requirements on time. I can only bet €20 max on a single bet. So I have to place hundreds of bets to meet these requirements.

Looks like pure scam to me... They offer a nice bonus to new players but make sure you can never meet those requirements.

I'm going to start by saying that I rarely write reviews - for anything - period. But having read a lot of negative reviews, on here and elsewhere, I think it's only fair I write a positive review based on my experience, and perhaps, at least to try and show a better side of NetBet.

I joined Netbet a few days ago and won about £6,500. After playing for a while, I ended up withdrawing £4700. Unknown to me, I had somehow registered on the UK site (I'm from Guernsey), and my account was promptly closed (eek, I was starting panic! I'm not going to get my money!). I received an email the same day stating that I should create an account on the .com site, and, assuming my KYC was OK, my funds would be sent to my original debit card after approx 5 days.

My new account was created on .com, I sent through documents, and they were processed within 24 hours.

Telephone and live chat operators, were, for the most part, exceptionally helpful and courteous. I was told my withdrawal had been processed, and will be with me in 2-5 days. Well, today is the 2nd day, and I have received my winnings!

I know its perhaps not the most in depth review, so please excuse the brevity. Overall, I'm impressed. I was worried having read all the negative reviews, but not now, I'll continue to play.

They have a great selection of games as well. - including my favourites from BTG, and Novomatic.

Regards,
S.

Some chat operators weren't fully understanding my questions. Thats it.

Everything is lag, any game that you try is very low, also the RTP is extremely bad, no wins at all, its like you just sign up for funds their pockets!

Saying they can’t transfer funds to Canadian banks right now for some reasons and have to use ecopayz witch coasts the user money and delays the withdrawal procedure. Would advise Canadian players to stay away until they have this problem solved