- Access to well known providers
- Accepts crypto currencies
- No payment fees
- Live chat is open 24/7
- Mobile friendly games
- There are some country restrictions
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Neon54 Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Neon54 Casino is a glamorous online casino home to over a thousand games which are smoothly accessible on a user-orientated website. They offer the industry's finest games from a long list of software providers which include Play’n GO, Microgaming, Red Tiger Gaming, Playtech, Quickspin and Pragmatic Play. The site currently supports multiple languages and can be enjoyed across most web and mobile platforms. They’re also fully licensed and regulated by the Government of Curacao so players can enjoy peace of mind in a safe online environment.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include Bulgaria, Cyprus, Iran, Romania, Malta, Netherlands, Spain, Ukraine, the United Kingdom and the United States. The casino reserves the right to amend their list of restrictions at any time so players should check their terms and conditions to make sure they are allowed to play.
Mobile Gaming
Players can also access the casino on the go through most devices now which includes the latest smartphones and tablets. This gives players quick and convenient access wherever they are, whenever they want. It's easy for players to pick up where they left off as they must use one single account across all devices. Gameplay is seamless just like the web version, as are features and game choice.
Security and Fairness
When it comes to security the casino takes this seriously and protects their customers at all costs. They use industry standard encryption methods and firewalls so player confidentiality stays that way. Any sensitive information will always be protected at all times.
They also use a random number generator to ensure the fairness of the games. This means game results will be determined by the RNG so they are guaranteed to generate random and fair results every time.
- E-Wallets 0-72 hours
- Bank Transfers 1-5 days
- Card Payments 1-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Video slots are easy to find and the games lobby is warm and inviting. There is a drop down menu so players can select their favorite providers if they wish or they can use the search engine to find games quicker. Players who don’t want to take advantage of the filtering options can simply browse the games available until they find ones that take their fancy. The casinos' newest games are also labelled so players can stay ahead of the trend. Some of the casinos most popular titles include the Helio’s Fury Slot, Stampede Slot, Frozen Gems Slot, Gonzo’s Quest Megaways Slot and Siberian Wolf Slot.
There are plenty of table games to enjoy too. Not everyone likes slots so players who don’t will still have a good choice of games to browse through. They include traditional tables like Blackjack, Roulette, Poker and Baccarat but there’s also more modern variations available too. Depending on the provider, game rules may change from table to table, as could betting limits.
Live Casino
Their live casino is rather impressive, there are lots of different games to choose from, each unique and hosted by human croupiers. Neon54’s live dealer games are played against the dealer and are streamed in real time. This means there is no machine, just a real person, much like the experience players would get in a brick and mortar casino.
There are add-on cameras that give players a preview of the game from various standpoints and slow motion technology is frequently used too.
Support
Anyone who needs help and assistance can contact the casino's customer support team who are available through live chat around the clock, 24 hours a day, 7 days a week. However, players who need additional support can also phone the casino or check out their FAQ’s section for answers to the most asked questions. Players can also drop the casino a line at their email address.
Complaints
Read the complaints other players have left for Neon54 Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Currently waiting two weeks to get paid. No verification needed. No information whatsoever unless you spend hours on chat, agents are rude and reply in a bot-like manner. Website is working badly, been kicked out of games a few times. Waiting to be paid and then I am off.
I like the neon disco theme of the casino and the choice of the welcome bonus (4 different characters to select and various bonuses available). Besides, the crypto for deposit is a huge plus.
The support is average, sometimes, even lower than average. But all in all, after a few (not many) attempts, I get my issue solved and explained. It wasn't their fault.
Very little do I like about this casino and any dodgy sister sites alike... I like the fact that I know what to avoid for the future...
I like that I've been able to experience what is the worst customer support there is to offer online
They mislead/blatantly lie about withdrawal processing times. The support team here are amongst the worst I've encountered in 15 years and are either clones or bots as they cannot give a real answer and are in no way supportive... Prepair to be extremely frustrated when you undoubtedly encounter an issue with this site that will without question breach their own terms and conditions in order to gain financially
Few things that are quite good but few things that still a bit lacking about this casino. It has decent games will well known providers and is crypto friendly, has an okay live chat and mobile friendly and one of the good takes that I can say about this casino is no hidden fees or other micro transactions.
Some transactions here are can take a while and they could add more bonuses and a solid welcome bonus would be nice. I've also had times where I had issues with the customer support, sometimes it does take a bit long for them to respond.
I want to say that it's worth playing at this casino, it can give you a lot and it's fun to play fast payouts and no problems with deposits.
I was disappointed because this casino has quite a long waiting time for responses and chat. Long waiting time on payouts. Few free bonuses.
High quality casino, more slots providers, and payment methods, legit casino, fast withdrawal. This site offers extra bonuses for needed users, non sticky bonuses, just play and win.
The site is very, very poorly optimized for me it was a horror to open the slots.
I finally succeeded after having tried multiple things like changing browser, changing device and finally after various countries in the vpn I succeeded with Russia.
When you manage to open them you get a lot of error regardless of the provider.
There they just gave me 100 free spin of the welcome bonus unable to open the slot it's been 2 hours that I try vpn change my iPhone browser.
And obviously in the chat yesterday I was told that the site is under maintenance and today I am told that the site is under maintenance.
And support by email even telling them that I have already tried to change browser I am told to change browser. Ridiculous.
In short, I am going to give up the free spins and I strongly advise against this site.
Dear @KRIS8787, We thank you for taking the time to provide your review! We apologize for the inconvenience this has caused you and we are sorry that your gaming experience on our platform has not been positive. We highly appreciate feedback from our players and you can be assured that we always strive to improve the quality of our service. Should you have any issues, please feel free to contact us at any time via email or Live Chat to get assistance. Best wishes, Neon54.com
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I have been playing at Neon54 for quite some time now. What I like about the site is the providers available to me which is restricted on some of the other international sites.
The site have always been fairly easy to navigate but man it was frustrating to play. At some point the search did not work. Pragmatic games saved in my favourites launched, but when you searched for Pragmatic games it was non-existent.
Then one day I logged in and what a surprise... Brand new layout and design no more lagging and glitches.
What a pleasure to play on the new site. Well done! Deposit methods are somewhat restricted for me but was able to deposit via Goole Pay and could withdraw via MuchBetter.
The withdrawal took exactly three days as stated in their terms and once I received the notification that my withdrawal was approved the money was in my account.
Can definitely recommend.