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Mystake Casino

Mystake Casino

The casino is restricted in your country.

Our Rating CasinoRank
5/10
CasinoRank
Player Rating 883 reviews
9.2/10
883 reviews
Complaint Response 95 complaints
2 days avg. 95 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets. As one of the more popular gambling sites, Mystake Casino bonsues aren't lacking and there's something for everyone.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Confiscation of Funds and close account
Réponse à MyStake – Clarification et contestation

Thank you for your response.

I would like to address a key inconsistency in the handling of my case, which I believe is highly relevant to this dispute.



📌 1. Conflicting information provided by the support team

Before the account closure and additional verification request, I contacted your live chat support and was explicitly informed that:

* my account was fully verified
* my withdrawal request was approved
* the payout would be processed within approximately three working days

At that stage, no issues, restrictions, or compliance concerns were communicated to me.

This communication created a legitimate expectation that my account had passed all necessary checks.



📌 2. Subsequent escalation and contradictory action

The following day, I was unexpectedly requested to complete an additional video KYC verification, which I fully complied with, providing all requested documentation and successfully completing the process.

Despite this full cooperation and apparent validation of my identity, my account was then permanently closed and my funds confiscated.



📌 3. Lack of transparency regarding internal review process

From my perspective as a user, there appears to be a clear inconsistency between:

* the confirmation of withdrawal approval provided by your support team
* and the subsequent compliance decision leading to account closure

This raises concerns regarding the transparency and timing of internal review procedures, particularly when a withdrawal has already been approved prior to any alleged violation being communicated.



📌 4. Compliance with verification requirements

I fully complied with all verification requests, including:

* standard KYC documentation
* additional video verification upon request

At no point was I non-cooperative or unwilling to provide any required information.



📌 5. Proportionality of the final decision

Even if a payment-related concern was later identified, I respectfully submit that:

* the account had already been verified
* the withdrawal had already been approved
* full identity verification was successfully completed

In this context, the permanent confiscation of funds appears disproportionate to the nature of the issue described.




📌 6. Request for reconsideration

Given the inconsistency between the initial approval communicated by support and the subsequent compliance decision, I respectfully request a full review of this case with particular attention to:

* the timing of the withdrawal approval
* the communication provided by live support
* the proportionality of the final sanction

I remain open to a fair and amicable resolution, including partial or full release of the remaining balance.



📌 Final note

I have acted in good faith throughout the entire process and fully cooperated with all verification procedures. ( i havé the vidéo vérification KYC too if you want )

Limare André
cart-pointer
94h left
€825
Account frozen after voluntarily reporting a banking glitch

I am filing this complaint against MyStake regarding a frozen balance of $549.


The Incident: on 27th January, I attempted a $120 withdrawal. It was marked "Rejected" in the casino backend, and the funds were returned to my player balance. I continued playing with my balance (which included approximately $39 remaining + the returned $120).


I placed a few bets and then secured a significant win on a slot game ($400), bringing my total balance to $549.


Upon attempting to withdraw these winnings, I checked my MiFinity wallet to copy my details and realized the original $120 had also arrived in the wallet (a double credit). I immediately contacted Live Chat to report this error voluntarily.


The Discrepancy: My account has been frozen since I reported their error. Currently, my Visible Balance is $549. However, my Transaction History shows no activity after the $120 rejection.


The Proof: The existence of the $549 balance proves that legitimate gameplay and a win occurred after the rejection event. If the casino claims the $120 rejection was the end of the timeline, my balance would not be $549. The extra funds are legitimate winnings.


Desired Resolution: MyStake must deduct the $120 error credit from the $549 total and release the remaining $429 legitimate winnings.


please find attached:

- screenshots of my report of the error to the live support

- Mail Correspondance with the support, several days in a row

- Screenshot of my balance and player informations

- Screenshot of the transaction history available in the app


Thank you for your help


Regards,



staus Resolved
$429
Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

staus Resolved
€3500

Complaint Statistics

Resolved 80
Avg. Amount $ 2,836
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
9.2/10 883 reviews

Top reviews from our players

Hello, I've been playing at the casino for 6 years. I have played on several sports betting and casino sites and I can assure you that the mystake site is without doubt the best of them all.
My username is: Betnoichi

MyStake Casino Minigames Review

MyStake Casino is an online gambling platform that offers a wide variety of games, including slots, table games, and minigames. When it comes to minigames, players can expect fast-paced, engaging, and often high-risk-high-reward gameplay. These minigames cater to casual players looking for quick entertainment as well as those who prefer more traditional casino experiences.

Variety of Minigames

MyStake offers a selection of minigames like crash, dice, and roulette-style games. These games are simple to understand but can become quite strategic, especially in games like “Crash,” where you must cash out before a multiplier hits its peak and crashes. The volatility is high, making these games exciting but also risky.

Gameplay Experience
• User Interface: The interface is clean and intuitive. Minigames are easily accessible from the main page and provide a smooth, straightforward gaming experience. Graphics are modern but not overly flashy, ensuring the focus stays on the gameplay.
• Game Speed: Minigames tend to be quick, offering immediate results. This makes them ideal for those who want fast-paced, frequent rounds of play.

Bonuses and Rewards

One of the most appealing aspects of MyStake’s minigames is the chance to win big with relatively low stakes. Some minigames feature bonus rounds or multipliers that can significantly increase your winnings. However, as with all casino games, this high reward comes with high risk.

RNG (Random Number Generator) & Fairness

As with most reputable online casinos, MyStake uses a Random Number Generator (RNG) for its minigames, ensuring fairness in the gameplay. That said, the outcome is still based on chance, and there is always a level of unpredictability involved User name : hamza2009@

Very helpful customer service team, great game selection available cashback bonus available, sportsbook also is good, and a good selection of mini-games

The only downside for me is the waiting to withdraw but other than that I don't really have any complaints, and the 50 minimum withdrawal but that's it all round good website.

Very robust, staff are very helpful. Large choices of games, mobile and desktop. Accepts a wide range of deposit methods and it’s quick. Generally very impressed with overperformance.

Great winnings, very rapid deposit system, customer service work 24/7 and at any time of the day will answer your query. great selection of different types of games

There’s not much I dislike apart from the withdrawal approved by Mystake selections , could be beneficial for players to be able to withdraw money to their card instead of all the crypto and what else accounts

Right now I like all about it. Nice support. Very helpful support. It is easy to find your favorite games och they are easy to understand how you can play the games. It is a very funny game too. My name in the game is Leosmormor and I like that you do not need your name

What I like about Mystake is the vast array of slot games and the ease of navigation around the site. They also give generous bonuses that will keep you going

I find this section difficult as it’s hard to find any negatives to write down. If I have to nitpick it would be sometimes the chat bubble disappears

Mystake is one of the best online casino experiences. After registering, I had 2 welcome bonus offers in sports and casino. I used the casino offer and I am very satisfied. There is a wide selection of slots and I won and withdrew money during the deposit. The main advantage is that many providers that online casinos do not have, for example, EGT, which is my favorite provider, are on this site and this was the main reason for choosing Mystake. The site paid the winnings very quickly, the money was reflected in my account in about 12 hours. The channels for depositing and withdrawing money are diverse and it is possible to deposit and withdraw by card as well as several dozen cryptocurrencies, which is quite convenient. I also played in the sportsbook and managed to win money there. It also has a fairly fast cashout system, which is very convenient for me. The casino has constant promotions and offers such as 3+1 tickets to sports, cashbacks and weekly casino bonuses. I especially like the VIP program for users, with which you collect points based on the frequency of play and then you can exchange them for real money.

Exciting online casino with a vast game selection, generous bonuses, and secure transactions. User-friendly interface and responsive support make it a top choice!

Username Nadyu

The best casino I've ever played in my life
Fast cash out, many times my winnings arrived in my bank account within 24 hours
There are lots of games to choose from I found my all favorite slots on the website
I have only had good experiences with the website.

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