Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

Mystake Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

Mystake Casino

Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 882 reviews
9.2/10
882 reviews
Complaint Response 87 complaints
2 days avg. 87 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Mystake Casino - Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

staus Resolved
€3500
Mystake Casino - Withdrawal rejected many times

Hello AskGamblers Team,

I would like to submit a complaint regarding a big withdrawal issue with MyStake Casino.

On this date, I requested two separate withdrawals from my verified MyStake account, for a total amount of €3,500:

Withdrawal #1: €1,500

Withdrawal #2: €2,000

The first withdrawal of €1,500 has been successfully approved and paid. However, the second withdrawal of €2,000 was rejected, even though all KYC procedures were fully completed and confirmed by MyStake several times.

Before submitting my withdrawals, I provided all the requested documents, including:

full bank statement

proof of residence

front and back of my bank card

passport (full identity document)

live video verification confirming my identity

confirmation through their WhatsApp KYC channel

MyStake then informed me multiple times (via email and WhatsApp) that my KYC was “fully verified” and that I was eligible for withdrawals.

I have screenshots confirming:

the successful KYC validation

that my identity and payment method were approved

that my account is verified

payment of the first withdrawal

several withdrawal rejections and no reasons provided

The €2,000 withdrawal was rejected with the explanation: “excessive sports winnings”

I carefully checked the casino’s Terms & Conditions and could not find any clause stating that withdrawals can be denied due to “excessive sports winnings”.

I did not use any bonuses,

I did not violate any casino rules,

I did not use VPN,

I did not open multiple active accounts,

And previous withdrawals were successfully approved.

I have all the documentation and screenshots to support these statements.

What I am requesting

I kindly ask AskGamblers to assist me in receiving the remaining €2,000 from my balance, as I believe the rejection reason is not based on any written term, and my account verification has already been confirmed multiple times. They are holding my funds on purpose.

I am ready to provide:

screenshots of the paid withdrawal

screenshot of the rejected withdrawal

KYC confirmation emails

WhatsApp KYC confirmation

account history

communication logs with the casino

and all the fake "reasons" they gave me for not paying me.

Thank you for reviewing my case.

I will happily update the complaint if the issue is resolved.


Best regards,

Bruno

staus Resolved
€2000

Complaint Statistics

Resolved 74
Avg. Amount $ 3,013
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
9.2/10 882 reviews

Top reviews from our players

Hi Mystake user bruno1997177 here, I really love this casino, it has an incredible variety of games and soccer selections as well as deposit and withdrawal methods to suit everyone. Ya a great site to use

Sometimes it’s hard to find the football games I want to bet on and occasionally because of my location I can’t access certain slot games but that’s not mystakes problem

Username: lamosbts
My stake is a very good casino with a lot of well-known slots, a very fast and friendly helpdesk, and easy withdrawals and deposits. I recommend this casino if you want to play the best slots.

I like various deposit methods and withdrawal methods, also various bonuses. Customer support is also great, fast response times and really helpful staff members. andregts

It's a very good casino its trustworthy they do quick deposits and I have been a loyal customer for a while now never had a problem with anything support is always there fast the only thing I think I should get it more bonuses lol name Ammonium1

The only thing I dislike is I want more bonuses lol it's actually a good casino there isn't much bad to say so far so good it's overall a good casino Ammonium1

The games and slots on mystake are so much fun and easy to use, took my gambling to another level of fun, their customer service is so fast too and the deposit speed is amazing. It has me hooked and I enjoy gambling on there every day for hours. I recommend everyone to try it
Username:waleedor1234

Honestly the only thing I dislike about the casino is that my wifi isn’t fast and it sometimes makes my games load slower. But its not a major issue i just need better wifi

One of a kind of casino with variety of latest games and great support i really like their live games like crazy time roulette cause they are real no scam
Username: mustapha14

This is my favourite casino I have been playing here for a long time and never had any issues! Jboss21 has offered me random bonuses that I have previously withdrawn money from I would advise people to at least try it out and see how they find it and hopefully it’s a good experience like mine

They offer good bones and I seem to always win I would recommend people to play here as me and all my friends do an enjoy it, always gamble within your means and make sure it is o

After friend's recommendation, I signed up on mystake and start journey with favourite games which gave me nice winnings. I lime bonuses provided by the site.

I don't have any issues with site. Also my friends didn't have bad luck on the site. Didn't found any other problems so will continue playing at MyStake.

This casino is the best, they respond quickly and solve any problem immediately and they are nice. I was recently diagnosed with cancer and my treatment is very expensive due to allergies so I have no choice but to try my luck for a few changes to get a cure. Pestik1997

Best casino, live support any time, really good experience 👍
U can play live casino, slots, sports bet ,,, and a lot of expensive games
Username: Gago@218

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play