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Mystake Casino

Our Rating CasinoRank
5.9/10
CasinoRank
Player Rating 882 reviews
9.2/10
882 reviews
Complaint Response 87 complaints
2 days avg. 87 complaints

AskGamblers Quick Overview

Editor’s View

Mystake Casino has a futuristic vibe, with vibrant blue and purple colours appearing across the casino page. The layout is simple, and everything is well organized.

The casino games are separated into groups, while you can access live chat or other pages through the links in the footer or the icon at the bottom right.

What we like
  • Fast withdrawals
  • 24/7 live chat
  • Excellent game selection
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Mystake Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://mystake.com/
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
French, English, Russian, German, Spanish, Finnish, Swedish, Italian, Portuguese, Albanian, Czech, Arabic
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino

General Information about Mystake Casino

Mystake Casino is an online casino site that has been at AskGamblers for some time. One of the advantages of this platform is that you can access real casino reviews. There are thousands of reviews available, written by genuine AskGamblers members, offering valuable insights into the casino.

Of course, you can also read our Mystake Casino review as we’ve covered topics including payments, games and responsible gambling.

When you visit the site you can choose from languages which we have listed above. You can register at the casino directly from your web browser, or if you prefer mobile casinos you can switch to the latest smartphones and tablets.

play video Vido Title
StallCation

Complaints

Read the complaints other players have left for Mystake Casino. Learn more about complaints.

Show all complaints
Mystake Casino - Delayed withdrawal since December 16th 2025

Dear AskGamblers Complaints Team,

I am submitting this formal complaint against MyStake Casino due to an excessively delayed withdrawal request that has been pending for over three weeks, with no concrete progress despite multiple follow-ups.

Details of the issue:

• Date of withdrawal request: December 16, 2025

• Withdrawal amount: 3 500 EUR

• Withdrawal method: Bank transfer 

• MyStake username: Neymarjr0501

Email address: <removed>

My account is fully verified, and I have complied with all bonus terms and conditions. There are no pending wagering requirements or violations on my side.

Since requesting the withdrawal, I have contacted Mystake support multiple times via email (to [email protected]) and live chat. Their responses have consistently been vague, telling me “not to worry” and that I would “receive updates soon” or that the payment is “being processed.” However, no actual update or payment has been provided, and the withdrawal remains in “pending” status.

As of today (January 8, 2026), more than 23 days have passed, which far exceeds the casino’s stated processing times for bank transfers (typically 3-7 business days according to their terms). This prolonged delay is causing me significant inconvenience and frustration, and I feel that the casino is not handling my legitimate withdrawal request in good faith.

I kindly request the AskGamblers Complaints Team to mediate and assist in resolving this matter by ensuring MyStake processes and completes my withdrawal promptly.

I am happy to provide any additional information, screenshots of the withdrawal request, or email correspondence with support upon request.

Thank you for your assistance.

Best regards,

staus Resolved
€3500
Mystake Casino - Withdrawal rejected many times

Hello AskGamblers Team,

I would like to submit a complaint regarding a big withdrawal issue with MyStake Casino.

On this date, I requested two separate withdrawals from my verified MyStake account, for a total amount of €3,500:

Withdrawal #1: €1,500

Withdrawal #2: €2,000

The first withdrawal of €1,500 has been successfully approved and paid. However, the second withdrawal of €2,000 was rejected, even though all KYC procedures were fully completed and confirmed by MyStake several times.

Before submitting my withdrawals, I provided all the requested documents, including:

full bank statement

proof of residence

front and back of my bank card

passport (full identity document)

live video verification confirming my identity

confirmation through their WhatsApp KYC channel

MyStake then informed me multiple times (via email and WhatsApp) that my KYC was “fully verified” and that I was eligible for withdrawals.

I have screenshots confirming:

the successful KYC validation

that my identity and payment method were approved

that my account is verified

payment of the first withdrawal

several withdrawal rejections and no reasons provided

The €2,000 withdrawal was rejected with the explanation: “excessive sports winnings”

I carefully checked the casino’s Terms & Conditions and could not find any clause stating that withdrawals can be denied due to “excessive sports winnings”.

I did not use any bonuses,

I did not violate any casino rules,

I did not use VPN,

I did not open multiple active accounts,

And previous withdrawals were successfully approved.

I have all the documentation and screenshots to support these statements.

What I am requesting

I kindly ask AskGamblers to assist me in receiving the remaining €2,000 from my balance, as I believe the rejection reason is not based on any written term, and my account verification has already been confirmed multiple times. They are holding my funds on purpose.

I am ready to provide:

screenshots of the paid withdrawal

screenshot of the rejected withdrawal

KYC confirmation emails

WhatsApp KYC confirmation

account history

communication logs with the casino

and all the fake "reasons" they gave me for not paying me.

Thank you for reviewing my case.

I will happily update the complaint if the issue is resolved.


Best regards,

Bruno

staus Resolved
€2000

Complaint Statistics

Resolved 74
Avg. Amount $ 3,013
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
9.2/10 882 reviews

Top reviews from our players

They have the best selection of games and have a very high return to players. I think everyone should che k them out they are def not a scam and one of my favorite casinos

Truthfully I feel like there isn’t many negatives to say about this casino I think the only downfall they have is not offering as many bonuses for leveling up and everything

They’re always on top of any issues that may occur. And I think out of most casinos they have such a wide range of game selections which is awesome because you never get bored!

Personally I have no dislikes about this casino. Each time I’ve interacted I’ve had a pleasant experience. Maybe the only downfall is that they don’t offer tons of bonuses

Mystake is a great online platform with a wide variety of games, generous bonuses, and smooth navigation. The website is user-friendly, and customer support is responsive.
Username: Tsukilevrai

However, withdrawal times could be faster. Overall, it’s a solid choice for online gambling, it misses something to make strategy with auto and a graph with win history.

Fast payout and great games. Customer service is great and there is a lot of bonuses. But great selection of games to choose from.
Username is Claret82

Mystake Casino offers a top-notch gaming experience with a vast selection of slots, live games, and sports betting. The platform is user-friendly, with smooth navigation, secure transactions, and responsive customer support. They provide excellent promotions, including welcome bonuses and ongoing rewards. Payouts are quick, and the variety of games ensures there's something for everyone. Highly recommended for both new and experienced players!
User :boss4

Massive range of online slots / all the latest sports events / loyal customers rewarded with fantastic promotions / great customer support / easy-to-use website, extremely user-friendly

It's my place to stake in sports/casino/games with always safe funds and fast payments, here you find games that make your day better and should let grow your bankroll

I'm not excited with dice games and other than videoslots games in casino because it's not having animations and graphics making me feel like watching a movie.

The Mystake casino and sport betting are unbeatable in my market, and I have been gambling since my early twenties and have never encountered anything as good as this online betting and casino.
Mostly, I like sports betting, and they have a wide variety of worldwide sports you can't even keep up with.

In other words, whatever you win, they process you winnings quickly and efficiently, and you also have control over your winnings once you made a withdrawal, you can even cancel it on your own and amend it if that makes sense to you as a real gambler.

You will be treated with respect if you go to them with a respectful attitude.

It's been a year since I joined mystake casino, and I've never gambled anywhere else. Fastpay, the best customer service, and the best promotions are what make mystake great! 🔥

The only casino where you can win, haha. Very good machines, always up to date, the payments are quite fast.
I honestly don't understand many of the bonuses, but they seem to be good.

Mystake Casino Review:

Mystake is an exciting online casino that offers a wide variety of games, from traditional slots to unique mini-games like Dino and Chicken. The platform is easy to navigate, and its bonus structure is clear and generous. A standout feature is the 100 free spins offered without requiring a deposit, giving players a risk-free opportunity to explore the site. The casino operates under Curacao eGaming, ensuring fair play and security. Overall, Mystake is well-structured and user-friendly, with plenty of promotional offers to keep players engaged  .

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