Mrxbet Casino

Item: Mrxbet Casino
Rating: 1
Author: Irena D.

Mrxbet Casino

The casino is blacklisted.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 4 reviews

5.5/10

4 reviews

Complaint Response 5 complaints

4 days avg. 5 complaints

What we like

Mobile friendly design
Live chat
Top-tier software providers
Available in multiple languages

What we don’t like

Limited live chat hours 8am to 10pm

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

By Irena D.

Mrxbet Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

https://mrxbet.com

Established

2017

Licences

Curacao Gaming Control Board

Affiliate Program

MyAff Partners

Languages

English, Italian, Norwegian, Portuguese, Spanish, French, Turkish

Casino Type

Instant Play, Mobile

Deposit Methods

Bank Wire Transfer, Payz, MasterCard, Neteller, Paysafecard, Visa, iDEAL, Boleto, QIWI, Skrill, AstroPay Card, Skrill 1-Tap, WebMoney, PayKwik, PayKasa, Zimpler, CASHlib

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, MasterCard, Neteller, Paysafe Card, Visa, iDEAL, Boleto, QIWI, Skrill, AstroPay Card, WebMoney, Zimpler

Withdrawal Fees

Currencies

Australian dollars, Bulgarian leva, Canadian dollars, Chinese yuan, Czech Republic korunas, Danish krone, Euros, Georgian laris, Croatian kunas, Mexican pesos, Nigerian nairas, Norwegian kroner, Polish zlotys, Romanian lei, Russian rubles, Turkish Lira, US dollars, Venezuelan bolívars, South African Rand

Pending Time

24-48 hours

Withdrawal Times

E-Wallets 24 hours
Bank Transfers 3-7 days
Card Payments 3-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Evolution Gaming, Betsoft, Play'n GO, NextGen Gaming, 1x2Games, iSoftBet, PariPlay, Quickspin, OMI Gaming, Playson, Booming Games, Habanero, Genii, Pragmatic Play, Mr. Slotty, Join Games, Lega, Spigo, Booongo Gaming

RTP

Publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Suggest an edit

Mrxbet Casino is an online casino where members can enjoy games likes slots, table games, scratch cards, video pokers and live games. Members will be able to choose from multiple gaming providers which includes the likes of NetEnt, Microgaming, Play’n GO, Betsoft, iSoftBet and Evolution Gaming. The site can be reached in several languages and can be played instantly or on the go. Mrxbet Casino is licensed and regulated under the laws of Curacao.

Restricted Countries and Territories

The casino does not accept players from the United States or the United Kingdom. Players are reminded to make sure that legal is gambling in their jurisdiction before playing. A list of restricted countries can be found under ‘More Casino Details’.

Mobile Gaming

Mrxbet Casino can also be accessed on the go from any smartphone or tablet device. Members can join in the fun from a mobile browser to enjoy some of the casinos most popular games.

Security and Fairness

When it comes to security the casino uses a high level of encryption services which has been verified by COMODO CA Limited. This helps protects players personal and financial transactions.

They also use a random number generator which keeps their games fair and random.

Support

Anyone looking for assistance can use the casinos live chat facility which is open between the hours of 8am to 10pm GMT. Players can also email the casino or use the casinos online contact form.

Virtual Games

Players who like video slots can pick from over 450+ here from some of the leading providers in the industry like Microgaming, NetEnt and Play’n GO. Players can toggle from the different providers to make it easier to browse, use the casinos games filters or their in-built search engine. Titles include Mega Moolah Slot, Mega Fortune Slot, Sweet Alchemy, A Night in Paris Slot and Panda Pow Slot.

Those who like table games can enjoy a variety of popular games with bet sizes to suit all. There are variants of blackjack and roulette and other tables like Three Card Rummy and Pirate 21.

In addition to that players can also pick from a selection of video pokers available like Jacks or Better and Joker Poker.

There is also a variety of scratchcard games.

Live Casino

Players who like betting on live games can enjoy a selection to choose from which are hosted by friendly dealers from the likes of Evolution Gaming and Ezugi.

Complaints

Read the complaints other players have left for Mrxbet Casino. Learn more about complaints.

Show all complaints

Submit complaint

Every time I ask again, they give new excuses

I requested my withdrawals in March and we are now in May and I still have not received any payment. I have contacted support dozens of times by email and they always tell me the same thing: that the payment is being processed and that I will receive it soon. They have even given me specific payment dates several times, but those dates come and go and the money never arrives.

Every time I ask again, they give new excuses, usually saying that the finance department is very busy or that there are delays. After more than two months waiting, I honestly do not know if this is just incompetence or an outright scam.

The total amount they owe me is around €3,000, divided into three withdrawals. If after all this time I have not even received the first one, I cannot imagine how long the second and third payments will take. Extremely disappointing and worrying experience.

Unresolved

€3,000

No withdrawal option

I deposited using crypto and I was told to withdraw using the same method. To my surprise there is no crypto withdrawal under withdrawal section. They told me that the technical support is working on it but it's been a month now and their statement still the same. I don't know how technical team took so long to fix this issue. So this is how Mrxbet Scam us they let us deposit but we fail to withdraw. Please Mrxbet.com do something. I need you to fix this withdrawal query.

Unresolved

R1,041

Legitimate complaint

Subject: Complaint about Mrxbet Casino - Non-refund of deposit** (French only)

Dear Sir/Madam,

I am writing to lodge an official complaint against Mrxbet Casino, an online casino which, to my knowledge, operates without a valid license issued by an official regulatory authority. This complaint concerns a deposit of 1700 euros that I made on their platform, which I did not use to play and which I tried to withdraw immediately due to a deposit error.

Not only did Mrxbet refuse to refund my deposit, but they also insisted that I use the full amount to play on their platform, which is contrary to my intentions and rights as a consumer. This practice strikes me as not only ethically questionable, but also raises serious concerns about consumer protection and the legality of their operations.

I have made several attempts to resolve this issue directly with Mrxbet, but they have persisted in their refusal to refund my deposit, responding to my queries with generic and unconstructive messages.

I will gladly provide any additional documentation necessary to substantiate my complaint, including screenshots of my transactions and correspondence with Mrxbet.

I request that this situation be thoroughly investigated and that steps be taken to ensure a fair and equitable resolution.

Translated with DeepL.com (free version)

Unresolved

€1,700

Closed account and confiscated over €1,000 with no valid reason

Hello. I made an account with them early this year. I managed to make my 200€ deposit to around 1000€. I did not take any bonuses or violated their rules. On 13.2.2018 I made my first withdrawal of around 290€, they asked my documents to verify my account. I sent them and they were accepted, then after a couple of days I tried to log in to my account, but it was blocked. I sent an email to their support to ask what was the issue. They did not give me any exact answer. They said (and this was the last info from them): "We are actually processing to a verification of your account, the support will get back to us very soon and we'll be in touch with you as soon as we get more informations. Otherwise, please consider that we decided to close the account for some reasons". Especially the last sentence is quite ridiculous "we decided to close the account for some reasons". I find this a very rude and rogue behavior from an online casino. They have had their gaming license terminated from Kahnawake Gaming Commission on 20.9.2017 (this came to my attention as I tried to seek help from them) and I tried to ask, who their licensor is but no answer from them. Hopefully you could help me with this issue as +1000€ is a big money to be lost.

Unresolved

€1,000

Unable to verify account as my emails keep being rejected

Hello, i have 2300 CAD on my account that i would like to withdraw. Mrxbet has asked me for my documents and verification and i have sent them an email with my drivers licenses, credit card, and proof of address. They asked me to print out a form and sign it and send it back to them. I have done so and i been trying to email them and they have just been rejecting my emails.

Unresolved

$2,300

Mrxbet Casino Complaint Stats

Resolved 0 / 5

Avg. Amount $1,676

Avg. Complaint Duration 5 days

Avg. Response Time 4 days

Review this casino

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Player Rating

5.5/10 ● 4 reviews

Top reviews from our players

Jessika935

1 year ago

8/10

MRX Bet has a good variety of games, and I like how easy it is to navigate the site. Occasionally, the site takes a bit longer to load new games, but it hasn’t been a major issue for me. Overall, it’s a fun platform worth trying.

Lambert35

1 year ago

6/10

MRX Bet Casino is a great place to play! The selection of games is solid, and there’s always something new to try. I’ve had some decent luck, although the site can occasionally lag, especially when loading new games. That’s the only downside, but other than that, my experience has been positive. If the occasional loading issue doesn’t bother you, I’d definitely recommend giving MRX Bet Casino a try. It’s a fun site with plenty of opportunities to win.

Frank_pLjwDs3t

8 years ago

4/10

Good games. Quick loading. Many games good selection.

Two days ago i made a deposit at night and it was not credited. Chat is closed ar night and i got it 2 days later. Just now i deposito 40 euro, at night, and it wasnt credited! This never happens in the daytime! Very very Strange! Only happens at night. Why?

Redder

8 years ago

4/10

Warning! You can only withdraw x10 your deposit when using the welcome bonus. So for example if you deposit 20 euro you will get 20 euro bonus makes a total of 40 euro. Even if you manage to wager the 40 euro x40 Times you can only withdraw 200 euros. Insane if you ask me.