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Mozzart Casino

5.9
CasinoRank
3.8
Player rating 4 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Multilingual customer support team
  • Live chat is open 24/7
  • Most games are mobile friendly
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, German, Serbian, Croatian, Macedonian, Albanian, Spanish

Established

2019

Licences

Malta Gaming Authority, Romanian National Gambling Office

Affiliate Program

Casino Type

Instant Play, Mobile, Sports, Live Casino

Deposit Methods

MasterCard, Neteller, Skrill, Sofort, Visa, Rapid Transfer

Currencies

Euros

Withdrawal Methods

MasterCard, Skrill, Bank Wire Transfer, Visa

Withdrawal Times

EWallets: 0-48 hours
Bank Transfers: 2-7 days
Cheques: Not offered
Card Payments: 2-7 days
Pending Time: 0-96 hours

Withdrawal Limit

No Limits

Software

Amusnet (Former EGT Interactive), Endorphina, GreenTube, Playson, Pragmatic Play

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Mozzart Casino is an online casino and sports betting site home to a large assortment of games which includes the industries finest video slots, tables, sports and more. Players can choose from a catalogue of software providers which include household names like Pragmatic Play, Endorphina and Playson. The site can be enjoyed in numerous languages like English, Spanish and German and is available through virtually any web browser or mobile device. Mozzart Casino is licensed and regulated by the Malta Gaming Authority. 

Restricted Countries and Territories

Unfortunately, due to certain legalities there are some country restrictions here which means some players will not be able to create an account. Punters should always check that online gambling is legal in their jurisdiction before they play and at Mozzart some of these restricted countries include Algeria, Belgium, China, Cuba, Hong Kong, Indonesia, Malaysia, Pakistan, Poland and Portugal. 

Virtual Games

All the games can be found in the casino part of the lobby and there are plenty of video slots to choose from. Players should find the lobby easy to use and thanks to several filtering options, games are easy to find too. Players can search for slots by their provider, paylines and bet size so finding certain titles can be done in a matter of seconds. Additionally, players can also use the search bar to find any game almost instantly. The casino has popular titles like the Sweet Bonanza Slot, The Dog House Slot, Wolf Golf Slot, Power of Thor Megaways Slot and Chilli Heat Slot

Aside from video slots there are a number of other games as well which include traditional tables like Blackjack, Roulette and Baccarat. Some tables offer higher betting limits to suit high rollers however, players who prefer to bet small will also be able to join tables that cater for their bet sizes. 

Video Poker games remain popular at the casino and there are a few to choose from for those who enjoy card games. 

Live Casino

More tables are available in the live casino however, these are hosted by live dealers unlike the ones we just mentioned. Providers include Pragmatic Play Live and there are numerous rooms to enjoy, they include Live Roulette, Live Mega Wheel and different versions of Live Blackjack. Players should also note that betting limits will vary depending on which game they play, stakes can get seriously high in this section of the casino but players can easily check the limits before they join a room. 

Mobile Gaming

Mozzart Casino is now available on the go through virtually any smartphone or tablet device. Users don't even have to worry about downloading an app, however if they want there is one available. The casino does however support compatible mobile browsers for instant access to hundreds of their most popular games. The quality of play is just as seamless as their web version and is available on devices like iOS and Android.

Support

Anyone who needs help and assistance will be able to contact their customer services team. Multilingual support agents are available through their live chat team which is open 24 hours a day, 7 days a week. Players can request assistance in either English or Serbian. Players can also email the casino if they require any further assistance. 

Security and Fairness

When it comes to security the casino takes this seriously which is why they have encryption methods in place. This means that players will not need to worry about their personal information or financial transactions, they will always be encrypted and stored securely.

Games are also monitored using an industry standard random number generator so they produce random outcomes which have not been tampered with. 

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Player Reviews

3.8
4 reviews
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Date
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Player rating
BitoyMichael
August 3, 2023
7

I am unable to play at all! I am extremely dissatisfied with the current state of the site. Perhaps after the casino site is repaired, it might improve. However, at this moment, I cannot recommend it. I have lost money, and recovering it has been challenging so far.

Tried different browsers but still nothing. Online support was not able to help, told my I had to write a mail to some support address. I am completely unsatisfied with the casino and the support they provide.

chewhii
October 14, 2021
6

Casino Mozzart is fine. While I have never experienced any complication playing on it, it does not actually give me a ‘wow’ factor. That being said, I appreciate how often they release new games and are available to some Asian countries (like where I am based), albeit focusing in Central Europe.

Like I said before, Casino Mozzart does not give a ‘wow’ effect. It is theme less, super few numbers of casino games (especially video slots), and uncompetitive bonus payments.

Lfanek
May 10, 2021
1

Can't play! Nothing! Disliked it at this moment. Maybe after repair site casino. I do not recommend it. I lost money and so far hard to recover. Writes a complaint without thinking.

Immediately after registration, I made a deposit via skrill and added the documents needed for verification. The money appears in the profile on the website. Attempting to open any game results in an Action is not allowed error. Player registration status is OPEN. I tried through the website and applications. Each contact ends with information from the support that I have to wait for. The account is also not verified despite adding documents. No reply email.

Message
Mozzart Casino
June 15, 2021

Dear Lfanek,

We are sorry that you experienced difficulties while playing on Mozzart.com. We checked the communication of our customer support team with you, and seems like it is all OK now. It was some temporary issue, that was not global, which is the reason why we couldn`t localize it easily. Also, we can confirm that your account was verified in May.

If you still experience any difficulties, or you have any questions, feel free to contact us at [email protected]. We will be glad to help you.

Kind regards,
Mozzart Team

peka7
May 6, 2021
1

Nothing, since nothing is working as expected. If they get it working I will update. Until then I can only advise to try a different site.

I opened an account, verified my mail and made a deposit.
Tried to open any game from different providers. Not a single one is working and its not on my side. Tried different browsers but still nothing. Online support was not able to help, told my I had to write a mail to some support address. I am completely unsatisfied with the casino and the support they provide.
I am still waiting to get my money back.....

Message
Mozzart Casino
June 15, 2021

Dear Peka7,

We are sorry that you experienced difficulties while playing on Mozzart.com. We checked the communication of our customer support team with you, and seems like it is all OK now. It was some temporary issue, that was not global, which is the reason why we couldn`t localize it easily. Also, we can confirm that your account was verified in May.

If you still experience any difficulties, or you have any questions, feel free to contact us at [email protected]. We will be glad to help you.

Kind regards,
Mozzart Team

Welcome Bonus

Mozzart Casino: 100% up to €300 Slots Bonus + 100% up to €100 Sports Bonus + 100 Bonus Spins + €20 Bet

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Mozzart Casino Complaints

  • resolved

    1 of 1

  • avg response

    2 days

  • avg complaint life

    5 days

  • avg amount

    376 USD