Monkey Tilt Casino

Account blocked after winning - KYC completed but withdrawal still not paid 100.000

I registered on MonkeyTilt and made a deposit in ETH. After winning, I requested a withdrawal and was asked to complete KYC verification.

On 24th February 2026 I received a KYC request from MonkeyTilt asking for a government-issued photo ID and a selfie holding my ID. I submitted both documents the very next day on 25th February 2026.

Despite submitting everything requested immediately, the casino continued to delay. I followed up multiple times over the following weeks and each time I was told my KYC and withdrawal were "still being reviewed" with no timeframe given.

Now my account has been blocked entirely. I have received no explanation for the block and my withdrawal remains unpaid.

Timeline:

- 24 Feb: KYC documents requested

- 25 Feb: All documents submitted same day

- 26 Feb - 4 Mar: Multiple follow-ups, casino gave no updates

- Account subsequently blocked with no reason given

I have been fully cooperative and compliant throughout. I am requesting askgamblers assistance in getting my account unblocked and my withdrawal paid in full.

Dear < username removed >

We are writing to inform you that following a detailed review of your account activity, we have identified various breaches of our Terms and Conditions.

As a result, your account has been permanently closed with immediate effect. Consequently, all pending withdrawal requests have been rejected.

Regards,

MonkeyTilt Investigations Team

Hello,

I don't understand the casino. They want to verify my account. IT is not a problem for me. I sent him my ID. They verified my account successfully. But they want to withdraw money. I have been waiting for over one month. Today I cancelled my withdrawal. Because I don't know I should do. Please help me contact this casino. I see more bad opinions about it.

The casino is ignoring my chat messages and emails. I made my first withdrawal attempt in November. I recently cancelled it because there was no response. I made new withdrawals a few days ago and today and decided to file an official complaint against this casino. They are ignoring my emails. I have, of course, sent documents for verification. The documents have been accepted. Please help.

I submitted a withdrawal request more than two months ago, and until now the funds have not been credited to my account. I have contacted support multiple times but have not received a clear explanation or solution. This prolonged delay is unacceptable and unprofessional. Please urgently investigate this matter and process my withdrawal immediately, or provide a definite timeline and valid reason for the delay.

I submitted a withdrawal request at monkey tilt, starting on December 4th, it was initially around $96 and it was only in pending status for more than 10 days. Finally, I decided to cancel because I had no hope anymore but then I got information that bronze ranked players can withdraw instantly. Isn't that unfair, considering that monkey tilt said on their website that they will process withdrawals instantly? Finally I tried to withdraw again and again, and the status is still the same, still pending until now, now I tried to withdraw $100 dollars and it's still pending.

I created an account at monkey tilt casino. When I made a withdrawal, they asked for documents, which were sent and my account was confirmed!

The withdrawal of $750 is still pending for 5 days. Although their page says the withdrawal time is 30 minutes!

I have repeatedly asked about my withdrawal in the chat and the answer is always the same: They are waiting for confirmation, which is not coming. I think they are lying!

It seems to me that they are scammers and I advise people to stay away from this place!

They will gladly accept your money, but the withdrawals are not being made.

I would like to know why my withdrawal is not being made?