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Mega Casino

Item: Mega Casino
Rating: 5.7
Author: Irena D.

Our Rating CasinoRank

5.7/10

CasinoRank

Player Rating 30 reviews

6.1/10

30 reviews

Complaint Response 10 complaints

3 days avg. 10 complaints

AskGamblers Quick Overview

Editor's View

Mega Casino positions itself as a dependable and entertaining site, a casino platform you can count on for both enjoyment and peace of mind thanks to a robust payment range, an expansive game collection and a strong stance on responsible gaming.

Irena D.

What we like

Multiple European gambling licences
Live chat
Real commitment to responsible gambling

What we don’t like

Live chat not 24/7

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Mega Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.megacasino.com

Established

2010

Licences

Malta Gaming Authority, UK Gambling Commission, Swedish Gambling Authority, Danish Gambling Authority

Company

SkillOnNet Ltd. Casinos

Affiliate Program

Prime Partners

Languages

English, Danish, French, German, Spanish, Swedish

Casino Type

Download, Instant Play, Mobile

Mobile Apps

IOS, Android

General Information About Mega Casino

Launched in 2021 by industry heavyweight SkillOnNet Ltd., Mega Casino stands as a flagship offering from a seasoned casino operator, running under four major regulatory bodies, including the UK Gambling Commission and Malta Gaming Authority. These credentials ensure Mega Casino follows rigorous compliance rules, particularly concerning fair play and player welfare.

Though the interface may not be the most cutting-edge, it excels in clarity and usability, ensuring users can easily navigate.

Newcomers are offered an incentive through a welcome package, followed by regular Free Spins deals and Free Bets promotions. You'll also find time-sensitive tournaments and seasonal events peppered throughout the site.

Loyalty is rewarded through a six-tier loyalty scheme that unlocks greater benefits as you progress, such as speedier cashouts, tailored account management, and exclusive gifts.

Security-wise, Mega Casino uses top-grade encryption protocols to shield both financial and personal user data. Independent audits by eCOGRA confirm the fairness of games, and the certified RNG ensures each outcome is genuinely random and impartial.

Deposit Methods

Apple Pay, Visa, MasterCard, Trustly, PayPal, Neteller, Skrill, Paysafecard, Payz, Bank Wire Transfer

Deposit Fees

Withdrawal Methods

Visa, MasterCard, Trustly, PayPal, Neteller, Skrill, Paysafe Card, Payz, Bank Wire Transfer, Apple Pay

Withdrawal Fees

Withdrawal Limit

EUR 5,000 per transaction, EUR 10,000 per month

Currencies

Euros, British pounds sterling, Swiss francs, US dollars, Australian dollars, Canadian dollars, Danish krone, Swedish kronor, Norwegian kroner, South African Rand, Russian rubles

Pending Time

24-72 hours

Withdrawal Times

E-Wallets 0-24 hours
Bank Transfers 3-7 days
Card Payments 1-5 days
Weekend Cashouts No
Progressive Jackpot Wins None

Payment Information and Options at Mega Casino

Mega Casino supports a variety of trusted payment methods, including major credit/debit cards (Visa, MasterCard), e-wallets like Skrill and Neteller, Paysafecard, Apple Pay, Trustly, and traditional Bank Wire Transfers. Players in certain regions can also use region-specific providers; one example is Sofort, which is available to players in Austria, Germany, or Switzerland.

The entry-level deposit is just €10, qualifying you for the site's welcome offer. Maximum deposit amounts vary depending on the method.

Withdrawals are capped at €5,000 per transaction and €10,000 monthly, though there's no ceiling on the number of withdrawals you can make within a month.

Mega Casino withdrawal processing time can take up to 72 hours. Once approved, funds usually arrive within 24 hours via e-wallets, up to five days for card withdrawals, or as long as seven days if using a bank transfer. A fee of £10 applies to wire transfer withdrawals below €500, and Mega's minimum withdrawal threshold across all methods is €50.

SkillOnNet Ltd. keeps things on the conservative side and, like the rest of its sister casinos, Mega doesn't accept crypto.

Game Providers

Realistic Games, Evolution Gaming, Spinomenal, 2 By 2 Gaming, 1x2Games, Elk Studios, Nyx Interactive, Playtech, Bally, Pragmatic Play, Play'n GO, Yggdrasil Gaming, Barcrest Games, Aristocrat, Blueprint Gaming, Games Global, Merkur Gaming, Red Tiger Gaming, NextGen Gaming, Big Time Gaming, Thunderkick, Quickspin, NetEnt, Slingo

RTP

Not publicly audited

RNG Tested

Progressive Jackpots

Game History Feature

Games at Mega Casino

Mega Casino divides its site into two main areas: the standard Casino and the Live Casino section. Within the Casino, players can explore a rich selection of titles spanning slots, blackjack, baccarat, roulette, and other table classics.

Fans of traditional table games will have plenty to enjoy with titles like Sic Bo, craps, multiple blackjack variants, and roulette styles. Video poker options such as Jacks or Better and 2 Ways Royal are also available in abundance.

The Live Casino delivers a more immersive experience, with real-time dealers hosting various table games and game shows. Some tables even broadcast directly from Mega Casino's affiliated brick-and-mortar locations, offering a touch of autCasino'sasino ambience.

While the search functionality is impressively responsive, game filters are minimal. Online slots are broadly grouped into categories like New Releases, Megaways, and Most Popular, and the absence of provider-based filters limits a more holistic experience.

Still, Mega makes up for it with a well-stocked collection of slot machine games, including both modern video slots and classics, courtesy of top-tier developers.

The desktop version is fully replicated on mobile in both functionality and design. Accessible via any modern smartphone or tablet, it requires no app download—simply log in through your browser and play instantly.

Deposit Limit Tool

Yes

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Yes

Self-Exclusion Tool

Yes

Cool Off/Time-Out Tool

Yes

Reality Check Tool

Yes

Self-Assessment Test

Yes

Withdrawal Lock

Self-Exclusion Register Participation

Gamstop

Mega Casino's Commitment to Responsible Gambling

Mega Casino promotes safer gaming through a range of built-in tools. These include options to set deposit limits, session duration caps, reality checks, cooling-off periods, and full self-exclusion—all adjustable to fit different player needs.

Additionally, as a licensee of the UK Gambling Commission, Mega Casino participates in Gamstop, enabling players to register for self-exclusion across multiple operators at once.

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Customer Support at Mega Casino

If you compare casino reviews of various sites run by SkillOnNet Ltd., you can surmise that all the casinos from this operator share the same customer service. If this is true, then the agents who are on call between 06:00 and 00:00 GMT service many individual sites, which may justify frequent reports of customer care unresponsiveness from players to an extent.

Alternatively, email and the comprehensive FAQ section can offer guidance on common technical issues.

Suggest an edit

Complaints

Read the complaints other players have left for Mega Casino. Learn more about complaints.

Show all complaints

Submit complaint

Mega Casino - No withdrawal while delaying the account verification

Yesterday I tried to withdraw some funds from Mega Casino, normally I would do this no problem with other online platforms, yes I know it takes a few days to come through, not a problem that.

It turns out that Mega Casino needs proof of who i am so, I provided ID as well as a photo of My bank card as requested.

On their terms and conditions it states 10Hrs to review the documents. It has been over 20 Hrs and still no joy.

Their live chat is stuck in the previous chat and does not refresh.

I emailed and received a reasonable email to say they have received the documents and will review ASAP(attached). This is still ongoing review is not complete and of course this will limit me to withdraw my winnings if I so chose to.

Great Platform but really and truly should this not be done at the initial stages, check you can pay your customers as well as you as you can receive deposits.

Any help and awareness would be greatly appreciated.

Resolved

£1400

Mega Casino - Wont pay out my withdrawal

Hi,

I have been using Mega Casino for some time with no issues previously on playing and withdrawing funds. On July 27th I placed 2 deposits onto the site in the amount of £200 and £400 both were deposited as raw cash no bonus funds / wagering was involved.

On the £400 deposit that was done after losing the £200 I gained a final balance of £5,000 from a large win on a £5 stake, I knew there wouldn't be any issues on my stake amount as there was no bonus involved.

I requested a withdrawal and about 4 days later I received an email congratulating me on my Withdrawal and was asked to provide some bank details such as Swift / BIC / IBAN in order for them to process my withdrawal. I handed all the information over and 2 days later they said info was wrong or missing where in fact they forgot to ask me for the Bank Identification number. I rectified this issue and sent them all the details and was asked to wait no longer than 7-10 days. Over 14 days later now towards the middle of August still no payment was received and I noticed on their original email they wanted 3 months bank statements and proof of earnings.

I submitted my 3 months bank statements and a Tax Overview as I am self employed, however they emailed me back saying they couldn't accept the tax overview so I instead submitted my entire last 2 years Self Assessment Tax forms. After sending these in I have had no email reply so I can only assume these have been accepted.

I have since had no reply so I sent them an email towards the end of August simply saying I have sent all the info asked for and it has been 4 entire weeks where are my funds? I have sent a further 3 emails and still no reply from them, I would like to get my £5,000 withdrawal processed, they have no excuse there has been no Bonus wager to be met as it was raw deposits and I am NOT self excluded from any of my gaming sites used.

Please can you assist me in getting what I am legally owed back as at present I can't see their excuse for a 5 week wait when they have all the files they asked for and I seem to just be getting no reply from them.

Thank you,

Unresolved

£5000

Mega Casino - Withholding withdrawn funds

I have been waiting for £190 withdrawal funds to be credited to my account. This is since 17/8/22. I have emailed constantly with no response. I have spent hrs on chat to discuss. 3hrs 10 mins today alone. This is purposely delaying and avoiding payment. I’ve topped up £100’s whilst waiting for withdrawal. Complete scam

Unresolved

£190

Mega Casino - Claim no longer accepting Australian players, but gladly taking their deposits

After no longer having access to all slots casino and spin palace because they no longer accept Australian players, which they gave plenty of notice to clear out accounts of any funds, i decided to look for another online casino and came across mega casino which stated they accepted Australian players so i joined and preceded to deposit around $400 and wager this money over approximately 8 hours on slots, by this time I had wagered my balance down to $0 so tried to deposit more money but was declined and after contacting them via live chat was told they no longer accept Australian players, now i understand the concept of gambling which includes losing but also understand there is also a chance of winning and that is what has been taken away from me, the chance to win money back, yeah I could of lost more but thats gambling. Had i known this was going to happen i would have never joined mega casino. As far as im concerned all ive done is pay $400 for 8 hours of playing slots that was going to get me nowhere, should have just downloaded a play money casino. Once again I understand gambling is a gamble but to have no warning this was going to happen is wrong and to not have the chance to possibly win money back is unacceptable.

Unresolved

$400

Mega Casino - Refusing to honor withdrawal

I wish to complain in regards to the refusal to honor my winnings by megacasino.. I deposited on to the site last night. 33 euro and managed to complete the wagering on the bonus and withdraw 510.. I then received an email Dear Lauren *******, MegaCasino is happy to receive your Withdrawal Request. Below is a copy of your Withdrawal Request details and your transaction reference code. Please review it to make sure all the information is accurate and keep it for your records. Withdrawal Amount: €510.00 Transaction Method: Withdraw Transaction Reference Code: PW780711 I then received an email saying the withdrawl had been cancelled with no other explaination .. I contacted livehelp today and spoke to Olga.. she advised me that my account was self excluded on another site on the network" I asked her to provide evidence in to this statement but she said she had no further information.. I frequently close sites down that I am unhappy with but do not believe this should be held against me on another site.. Olga advised me that I was not self excluded on Megacasino so basically advising me I was free to deposit but not to withdraw . I only deposited due to receiving an email regarding a deposit bonus and did not expect just tactic to be used against me.. I have screen shots of my conversation with Olga if needed and confirmation of deposits and withdrawl.. I also wish to note that I am still receiving promotional emails from the site even after the withdrawl.. I wish to be clear that i am not excluded from this site and wish for a casino manager to honor my withdrawl... I await your contact

Unresolved

€510

Mega Casino - Unfair cancellation of my withdrawal

Hi I sign up to mega casino and they gave me 100 free spins on witch I won nothing, so I deposited £20 and won over 4.000 where I played sum and wanted to withdraw £3,800 I later received an email saying congratulations on you winnings and that sum one would ring to verify my details on witch they did, I provided a photo copy of my bank card and asked the bloke on the fone if everything was in order and how long it would be before I received a payment, he said yes everything was ok n that I would receive a payment in 3 working days, but not long after I got an email saying my withdrawal had been cancelled as I had breached there bonus policy but had returned my £20 deposit that I had first deposited I've taken screen shots of my winnings when I won them and kept all emails what should I do?

Resolved

£20

Mega Casino - Unjustified Accusations, Unfair Confiscation of Funds

Dear Askgambler, I recentely joined Megacasino and made a first deposit. As a welcome they offer 100% bonus. The bonus was automatically added to my account after the deposit and the wagering amount to clear the bonus was visible on my account as well as the real money / bonus money. The overview was good for a mobile casino (i only play on mobile casino's since we no longer have a desktop pc). After playing for a while and hitting a few big wins my balance was up to a little over 200,00€ ( original deposit was 30€ + 30€ bonus) and i cleared the bonus wagering requirements. As of that point my full balance was real money and this was also visible in the cashier. I continued to play and got a big win on the slot Zeus III ( 180€) and won another 200€ at playing blackjack. After a few other wins my balance was at 670,00€. (Please not that these winnings were made after the bonus was already cleared) When i lost over 150,00€ in blackjack in a short while I decided to request a payout of 415,00€ and play with the remaining balance of +\- € 85,00€ According to the first email I received regarding the payout this should be done GMT the next day. Unfortunatelly this didn't happen and i contacted support the next day by email. The email was not replied and i decided to call Megacasino. A cust. rep looked into the matter and stated that everything was ok and the payment would be send to the accounting department today. I received a confrimation email of this after the call. However on wednesday the withdrawal was still pending, i emailed again but unfortunattely again no reply. Again i had to call and another cust. rep checked the status and stated that the withdrawal was under review and could not tell me when it would be proccessed or why... She was not able to assist me any further and apologized for the inconvenience. Later the same day i finally received an email regarding my request. It stated; Dear customer, Your withdrawal request has been cancelled. If you would like any additional information please contact support! First of all i think this is a poor way of service, if a withdrawal is cancelled support should give the reason why this is being cancelled. Of course any player wants to know why. So I contacted support (again) and after a few hours I received an answer (please find the email at the bottom along with my reply). It states that I violated the bonus terms by playing on either a live roulette/table game, a jackpot game or one of the following slots. This is not true, i never entered (in any casino online) any live sessions. I also did not play on any jackpot game or one of the mentioned slots (this isn't even possible because the mentioned slots are not available to play mobile so I could not have played any of them) I replied (copy below) and asked what game i played that i wasn't allowed to. However up till now (12 hours later) no reaction. Besides the false bonus term violation not only was my withdrawal cancelled, my full balance was removed and only the initial deposit was returned! So by violating any bonus terms, (and again I would like to point out that i did not do so) not only the bonus is removed (30€) but also all real money will be removed / stolen from your account. If by any means i did play at any restricted game (first of all i think this should be blocked if a bonus is active, however i can't check if this is blocked because the games were nit even available) i would agree that the bonus would be cancelled, however the bonus was only 30,00€. It pure theft to remove the entire balance ( 415,00€) and only return the initial deposit. Also all winnings were made with real money (i never got at the point that i played with bonus money only) and were made after the bonus was already cleared. This casino should be added to the blacklist if this issue will not be resolved. Please find a copy of the email: Dear Alexsandrant, As far as i'm aware of i did not play any of those games, if by mistake i did play any of the games, there was no notification that this was a game that was not allowed, or did not count towards wagering. Again i did not play any of those games (none ring a bel). Besides this point, i made most of the money when my bonus was already cleared, al winnings after the bonus was cleared should be in my account without any rules, or are there rules for real money as well. If any game is nit allowed to play, this should be mentioned when opening tje game or it should be not available to play when a bonus is active. Again most of the winnings were made after the bonus was cleared (bonus amount was around 200€ when it cleared) after that i won over 180€ on Zeus III. If i accidentelly played at one of the games that were not allowed, you can sinply remove this from the wagering requirements in stead if completelly remove all winnings. I would like to know on what of the mentioned games i might have participated and at what time, since i only play mobile most of the games (if not all) are not even available. If is no way to treat your or any customers and not give any info regarding payouts and conpletelly remove a balance without any notice. I also contacted you by phone three times and everything was in order long distance calls set me back 20€ for you. If the issue will not be resolved or a good conpensation (only the winnings/losses from the restricted games are not available) i will be necceserry to report this to the gaming commision and will post the entire case online. Please reply before GMT 00:00. And please return the 30€ that was in my account again to my Skrill account or my bank account. Verstuurd vanaf mijn iPhone Op 9 sep. 2015 om 19:38 heeft MegaCasino Support het volgende geschreven: Alexsandrant Verstuurd vanaf mijn iPhone Op 9 sep. 2015 om 19:38 heeft MegaCasino Support het volgende geschreven: Dear Jordy, We are contacting you regarding your withdrawal. Please be advised that we have cancelled your withdrawal request, removed winnings and returned the original deposit back to the real money balance, as you won breaching our Bonus policy: Excluded games (see clause 37): Bonus balance cannot be used in Jackpot games and/or Live Casino Games/ Live Dealer and the following Slots games, Blood Suckers™, Kings of Chicago™, Dead or Alive™, Devil's Delight™, The Wish Master™, Champion of the Track™, Robin Dear Jordy, We are contacting you regarding your withdrawal. Please be advised that we have cancelled your withdrawal request, removed winnings and returned the original deposit back to the real money balance, as you won breaching our Bonus policy: Excluded games (see clause 37): Bonus balance cannot be used in Jackpot games and/or Live Casino Games/ Live Dealer and the following Slots games, Blood Suckers™, Kings of Chicago™, Dead or Alive™, Devil's Delight™, The Wish Master™, Champion of the Track™, Robin Hood: Shifting Riches™, Jackpot 6000, Mega Joker - We reserve the right to add any game to this group of games. You can check our bonus policy here: http://www.megacasino.com/bonuspolicy.asp If you require any further assistance, please feel free to contact us back anytime. Kind Regards, Alexsandrant Megacasino Customer Support www.megacasino.com Tel no:+1 647 724 4691

Unresolved

€415

Mega Casino - Their error cost me money

Please refer to my previous complaint about this casino here http://www.askgamblers.com/casino-complaints/i-don-t-understand-why-my-previous-complaint-was-refused . Whilst askgamblers decided MegaCasino acted properly eventually, they acknowledged that incorrect information was given by the customer service representative I spoke to. Mega Casino also acknowledged this in my correspondence with them. My complaint now is this. As a result of the incorrect information I was given, I had to contact the casino in attempt to resolve the issue. I called their customer support and spent in total over an hour talking to them. As a result I have call charges of almost £70 on my telephone bill. Nowhere on their website are call charges transparently explained or is the fact that it is an international number. Why should I pay cover the cost of this as a direct result of their mistake?

Rejected

£70

Mega Casino - Winnings refused

The the companies are completely unrelated with the exception of sharing a very popupular licensing company. They are owned by seperate people. The company allowed me to sign up, it didnt prevent me upon registration. When it realised i had won a large amount it locked my account. And even then, it's customer service agent assured me the full amount for withdrawal would be honoured. This didn't happen. Companies shouldn't be getting away with this method of freerolling players

Resolved

Mega Casino - non payout

hi i joined this site today via the link below,

http://www.newcasinobonuses.co.uk/sign-up-bonus/mega-casino-bonus/

it clearly states on the page that 5 Free Spins Offer at MegaCasino.com worth £5

We are able to offer the 5 free spins promotion that Mega Casino are currently running for selected and approved casino bonus sites, like ourselves. To claim the free spins you must be a new player with no existing account with Megacasino.com and you must visit the casino via a promotional banner advertising the 5 free spins. You need to register a new account, which is very quick and easy with MegaCasino. The free spins will be credited to your account and they are available to use on the new SkillonNet slot game Wild West Slot. The £5 no deposit free spins come with a wagering requirement of x30, which is 30 x £5 = £150, before you can request a withdrawal and there is no maximum withdrawal amount.

after signing up and playing for hours i managed to build my account up to well over £3000 but then i was logged off then when i logged back on it only showed i had £100 so i then contacted support this is the conversation below

Chat InformationPlease wait for a site operator to respond.

Chat InformationYou are now chatting with 'Matthew'

Matthew: Welcome to Live Chat. Please confirm your username so that I can assist you.

Matthew:

Matthew: i see you have a question regarding technical problems

nicola < surname removed >: hi i have been playing on my account for hours but now its not allowing me to play

Matthew: can you confirm your username please

nicola < surname removed >: and its also showing i only have £100 but i had over £3000

nicola : < removed >

Matthew: thank you for your username

Matthew: One moment please while I have a look at your account.

Matthew: Remember to check out today's special promotion from our Calendar

Matthew:

Matthew: http://www.megacasino.com/Calendar.html

Matthew: thank you for waiting

Matthew: I wish to inform you that the sum of 3632.31 GBP was removed from your account as per our terms and conditions the maximum amount you are able to withdraw is 100 from a free none deposit bonus

Matthew: we shall also confirm this in an email for you also

nicola : where does it state this in the t&cs????

Matthew: one second please

nicola : and what if i was going to make a deposit???

Matthew: as it states in our bonus policy: If you receive free money (no deposit bonus/refer a friend bonus, etc), the maximum amount that you can win or withdraw from it is €100. Any winnings greater than €100, including winnings subsequently won from with that money even after any deposit, will be removed from your account. Winnings can refer to any winning payouts in any game in the Casino including but not limited to jackpot payouts. A bonus is also considered free if it is added to your account manually by the support department when your real money balance is less than your most recent deposit.

Matthew: http://www.megacasino.com/BonusPolicy.asp

Matthew: you can see this information on the link above

nicola : so even if i were to make a deposit i would still only be able to withdraw £100??

Matthew: yes that is correct

nicola: one second please till i find the link on where it says no max cash out

Matthew: if you was to make a deposit purely only a deposit with no bonuses added to your account and only playing with your real money you may withdraw your winnings

Matthew: ok Nicola

Matthew: is everything ok Nicola?

nicola : http://www.newcasinobonuses.co.uk/sign-up-bonus/mega-casino-bonus/

nicola: 5 Free Spins Offer at MegaCasino.com worth £5 We are able to offer the 5 free spins promotion that Mega Casino are currently running for selected and approved casino bonus sites, like ourselves. To claim the free spins you must be a new player with no existing account with Megacasino.com and you must visit the casino via a promotional banner advertising the 5 free spins. You need to register a new account, which is very quick and easy with MegaCasino. The free spins will be credited to your account and they are available to use on the new SkillonNet slot game Wild West Slot. The £5 no deposit free spins come with a wagering requirement of x30, which is 30 x £5 = £150, before you can request a withdrawal and there is no maximum withdrawal amount.

Matthew: once you registered to our site you agreed to our terms and conditions thank you for this link, this is an old promotion as the 5 welcome bonus is available for any slot game.

nicola : this is the link i joined up via and the free spins were credited to my account

Matthew: I understand however this promotional link is regarding an old version of our welcome bonus. and this was changed long ago, players can not only use this free bonus on wild west slot game, they are able to use the bonus on all non jackpot slot games. all terms and conditions apply.

nicola y: it ok i am going to take this further

Matthew: i can understand you may be frustrated, however these are our terms and conditions and our bonus policy

Matthew: I shall confirm to you in regards the actions we have taken by email in just a moment for you.

Can someone please help me out as i feel like i have been robbed of all my winnings

Thanks in advance

Nicola < surname removed >.

Resolved

Complaint Statistics

Resolved 4

Avg. Amount $ 1,009

Avg. Complaint Duration 6 days

Avg. Response Time 3 days

Review this casino

Share your thoughts with other players

Player rating

6.1/10 ● 30 reviews

Top reviews from our players

Daveddmm

3 years ago

7/10

I signed up and played before reading the review here. I’m a Canadian player and despite what this review says, Canadians are accepted. At first I was a little unsure of the site it gave me a bad vibes sort of feel. I did manage to win 10x my deposit. Account verification is a bit slow. They say up to 48 hours. I believe mine took between 24-36 hours. A couple hours after being verified my withdrawal was approved, funds arrived in bank via etransfer within 24 hours.
Would I play here again? Probably not. But that is just based on how the site is designed/looks and how they don’t offer sports betting.

No sports betting. Look and navigation of the site isn’t appealing. Customer support is also not that quick to respond on the live chat feature as it’s more of a messenger service than live chat.

Daleysanders

5 years ago

7/10

I did win on this site first of all, And they did pay me in full just took ten days.. reading all the other reviews did get me worried, but just show them what they ask for and you do get you money.

It was a bit of a nightmare to get my withdrawals, getting the verification was a nightmare and reading all the bad reviews made it even worse, but they have paid me in full it took 10 days for anyone having same thoughts as me.

conman1986

8 years ago

1/10

Wide range of games. No need to download. Nice layout.

Not clear on bonus terms at all. Bonus was only usable on certain slots, so didn't show when playing other games. I won £4k before even using the bonus. They said I exceeded the max bet for the bonus on these games yet bonus terms state nothing except slots will contribute to the wagering requirements for the bonus. I went on to win £45k in total. They took every penny except for my original deposit. They will use any excuse not to pay out. They didn't tell me why just cancelled my deposit and took the money, I had to go onto chat to find out. I sent an email explaining the unclear terms and how I felt any money made before even going on the slots should be exempt but they didn't reply.

Skaff4days

9 years ago

8/10

Great casino. I had so much fun off a $5 welcome bonus as I turned it into $1980 I couldn't believe it but as I was wanting more I lost it all lol. Netent rocks my socks.
Thanks for the fun Mega Casino

Support response was terrible. Gotta a reply following day which is bad. But all in all great casino.

Inactive user

10 years ago

1/10

Nothing, another clip joint casino that should be avoided at all costs.

Read aemakgol's review further down the page. This is clear evidence that when it suits Skill On Net, they allow players to hold accounts at sister sites. However when I won £1800 they confiscated my winnings and returned my deposit. Go figure. It's a rule only enforced if you win.

Inactive user

10 years ago

9/10

Before explaining how the creative team took advantage of all the possibilities that software represented on this site offer, I counted operators from which you can choose to play in Mega Casino, namely: NextGen Gaming, Evolution Gaming, WMS, Amaya, Cryptologic and SkillOnNet. This is a casino that very often in my mail sent various promotions even though I've never made a deposit at Mega Casino. In addition to the Red Kings Casino and Play Million, they are one of the few who from time to time pay $ 10 free chip every few months.

Unfortunately I have not finished any bonus until the end, and I'm always losing at roulette last money from the account. Last this free chip I won a few weeks ago and mainly the Mega Casino SkillOnNet I played slots you have on your computer, because I downloaded their casino client. As a rule, when I play the Mega Casino is always at least a few minutes open Medusa slot, because I'm on this slot machine linked very beautiful memories. After Medusa slot machine on which I won $ 12, I moved to the Flip Flap slot. On the Flip Flap slot machine I lost $ 10 and I did not like the game because the graphics had to be much better.

The rest of the money I lost on the Blood Suckers slot, which is recently available in the download version of this casino. I'm sure I will in the future make a deposit at Mega Casino, because few days ago I did the Red Kings Casino and the differences between these two casino games of choice is almost no. From the available payment options are all known opportunities offered and other world-famous casinos. At Red Kings and Play Million as a payment option I have used Neteller and I will probably at this casino use the same method of deposit. Excellent with rich casino promotions, rating 9/10.

Inactive user

10 years ago

1/10

The overall overview is pretty good also the fact that they offer WMS slots is a great plus.
Also there are plenty bonuses you can use and while in game mode you will be offered bonuses as well.

No customer care. Average response time of over 30 hours. Or not at all.
Bonus terms are not clear and are being uses solely for the purpose to prevent payout of any winnings.
Live chat is not available on mobile.
Server is extremely slow.

This casino should be avoided by any player. Please also note the complaints (even the solved ones) none has been handled by Mega Casino in a positive result or in a decent time frame.

Extreme poor customer support and this casino seems like a scam.

Inactive user

10 years ago

1/10

Unjustified accusations of bonus abuse, (multiple wrong accusations, even an apology for the wrong accusations) do whatever it takes to not payout winnings.

Inactive user

10 years ago

1/10

I self excluded from an operator last year, slotsmagic. They are owned by different companies but operate on the same license as a Mega Casino ( though not obviously) . I deposited £250 on Mega Casino and won £1700. The company refused my winnings and returned my deposit. Is this the correct thing to do? I had a similar experience with 888 where I am What is the excluded but lost £180 with WickedJackpots. What is the law regarding this? Can I take MegaCasino to court?

Please also read the corresponsdence from a customer service agent, Olga, below

Please read my chat with Olga. I've bolded the important bits for your benefit.

Olga: SlotsMagic.co.uk
[email protected]: that was closed today
[email protected]: correct?
Olga: On the 11/11/2014
[email protected]: they;re differently owned sites though correct?
Olga: It is within the same system
[email protected]: no they're both operated by skillonnet
[email protected]: but separately owned?
Olga: yes
[email protected]: so i should be allowed to play at megacasino as i didnt request exclusion from here
Olga: No, your account was closed
[email protected]: why?
Olga: as a part of our Responsible Gaming Policy
[email protected]: i have a pending withdrawal on it
Olga: It will be processed, no problem
[email protected]: are you sure?
Olga: Yes, no worries
[email protected]: the full withdrawal will be paid to me?

Olga: We are sister casinos
[email protected]: where is this made clear?
[email protected]: because Primegaming, Mega Casino's owner doesn't list it as a sister casino
Olga: It is within the system of Skill On Net
[email protected]: you stated that the withdrawal will be paid then backtracked and said the payments depertment will check it. will i be paid on not?
Olga: yes, the fact that your account is closed will not affect the withdrawal

NextTimeWin

10 years ago

7/10

Mega casino it is skill on net place, another good one, but with generally everything same, and it is of course sucks, skill on net have bunch of casinos, but all their casinos have nothing unique and pretty same, i did not like such things.

Mega casino have games from skill on net, WMS and nextgen, like i said in queen vegas review i do not recommend skill on net slots, their games not interesting and boring, and also it is hard to win anything playing their games.

Bonuses and promotions are same, usually skill on net casinos have same shared promos calendar, so for example you see some coupon code at queen vegas casino - and 99% it will work at mega casino, and at all other their casinos. Something like bonus paradise this places was in past, but recently they higher their WR on bonuses, bonuses now usually go from 10% to 100%, but to get 100% bonus they want deposit 100 or more, and ofr me this is of course not acceptable, i did not ready to make deposit with such amount to casino, that do not have quickfire or microgaming.

I not withdraw anything from mega casino, but since they white label of skill on net you should expect same rules of processing withdrawal - after midnight of next day after reqquested withdrawal. At weekends withdrawals not processed. So if withdrawal requested at Thursday - it will come at Monday or Tuesday.

Customer support also shared , so nothing interesting to tell about it, they are pretty same all this skill on net casinos, but i must say that i like their CS they always was helpful to me and very loyal, even when i was angry on them or something like this.

Nothing really special here, if only i could say it is another skill on net casino, same service, same everything , and this is very borign.