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Page 2 – Player Reviews for LuckyBull Casino

LuckyBull Casino

The casino is blacklisted.

Player Rating 26 reviews
7.5/10
26 reviews
Complaint Response 26 complaints
3 days avg. 26 complaints

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Player Rating
7.5/10 ● 26 reviews

Top Reviews From Our Players

I am waiting a month for my withdrawal. Another is waiting for approval from 2 weeks. Support repeats that they are checking what happened but without any result.
Wagering requirements dont reset automatically and You must ask for it via chat and after that it is often not done instantly

I did withdraw some money over two months ago what was approved next day, but still haven't received money to my bank account. I've send many emails but they just keep telling me to wait. I don't believe at all they gonna never pay winnings.

I've been at the luckybull casino for a while now, and I really have to say...TOP!!!
Mega many providers and games, top supporters and a good RTP.
The best though -THE BONUSES!!! I don't know of any casino that stays as consistently good as this one.

The way they keep me sending them mails and messages, after I have been waiting 1 week on my winning money. Now I start feeling that all is a lie, and I'll give up. Very low!

Dear MOMRABET89, Thank you for your feedback. We are sorry to see that you have been waiting for your payout for one week as this is for sure not the timeframe that we usually process our payouts. Unfortunately, we can't access your account from here, therefore, we would kindly ask you to send us an e-mail and as a reference please use AskGamblers review FAO Mark. Once we will receive your e-mail we will be able to check your account and provide you with all information. Best regards Customer Experience Team

user avatar

Good offers and nice loyalties.
I have just scored a big win and I hope to have a quick payout without any problems. Overall good experience so far with the site and support.

I was asking about a game that I love to play but is not available currently and they told me it should be added to the casino soon, so I hope to see it listed.

Nice layout and easy to navigate and great selection of games. Verification process was acceptable, without much issues. Generous welcome offer with fair wagering.

Their withdrawal policy. Monthly limit is low. I reached it, and then there's obviously no reason to keep playing.
Withdrawal was easily approved, but are paid out in small installments, every two weeks. Which means that it take months to be done, even though it did not exceed the monthly limit - that clearly makes no sense.
Somehow I'm glad, I did not won a even larger amount - and that's a strange feeling..

Dear KORNL1, Thank you for your feedback. We are happy to see all the things you like in our casino as we really doing our best to provide an excellent gaming experience for our players. We are sorry to see that your payout has been split into installments but the relevant department has been dealing with your withdrawal request according to our Terms and Conditions. Still, we would like to check your account and we would kindly ask you to contact us over the e-mail [email protected] as a reference please use AskGamblers review addressed FAO Mark and we will be happy to check your account. Best regards Customer Experience Team

user avatar

Luckybull has one of the dearest Vip managers I have ever bumped into and it's Pamela :))
All I ever needed was quickly resolved by her and she has a very transparent and concise way of explaining things that were not clear to me or that I needed to do to complete my profile as a player.
Pam, if you'll have the chance to read this, I'm thankful for us being in contact :)

I haven't had a bad experience whilst playing on Luckybull except when I lose sometimes, but you can lose on any casino and I'm pretty sure that's just my bad day :D

Dear JOHJOH86, Thank you for your nice feedback! :) We really appreciate the time that you took to review our casino and for sure we will share it with our VIP manager Pamela. She is a valuable part of our team and we are super happy to see that she is at your disposal as you are in good hands :) We hope you will continue to have a nice time with us! ;) Best regards Customer Experience Team

user avatar

This is a very good casino site and it is one of my favorite casinos to play on. Customer support works fine and everything works without problems. Welcome -bonus is great, and also offers some nice reload bonuses.

Nothing bad to say expect losing :) Sometimes takes while to load but it is OK. Casino is safe and good place to play. Everything suits me, but I would like more bonuses :)

Nice welcome bonus and many reloads as well. Bonuses have come automatically, no need to contact support. Big bets allowed with bonus money (8e). Small wager.

Pragmatic play's are with lowered RTP. I think they used to be 96.5 but now worse. Decent amount of slots, could be more. No bad words about LuckyBull...

Dear BURU28, Thank you so much for your positive feedback. We couldn't agree more our welcome bonus is nice and thank you for pointing out all the other things that you like! :) Regarding our game provider, the only thing we can do is to forward your feedback to them and it's something we will do for sure! Best regards Customer Experience Team

user avatar

This is a very good casino site. Lots of slots to play and the layout is good looking. Customer support works fine and everything works without problems. Welcome -bonus is great, and also offers some nice reload bonuses.

I haven't faced any problems, so this definitely is one of the sites I can recommend. On game providers I would like to see GreenTube/Novomatics and also NoLimit City in the future.

Dear JJZZ, Thank you so much for your feedback. We were very thrilled to see all the things you like in our casino and we will take your suggestions into consideration as we are doing our best to provide as many game providers as possible so all players can find something for themselves! :) Best regards Customer Experience Team

user avatar

Have to say that this is one of my favorite casinos to play on! Pretty fast withdrawal times, lots of deposit methods available, often loyalty bonuses, good deposit bonus and KYC wasn't too much of hassle in my experience. Support agents are kind and friendly and always ready to help!

There was an issue that one of my documents wasn't accepted at first, but I managed to obtain the needed one the next time I sent so. This would be the only gripe I had with Lucky Bull.

Dear KALEVI_BETS, Thank you so much for your feedback. We are happy to see that our casino is one of your favorite and that you find our withdrawal time fast, that you like our bonuses, and that you like our dedicated customer support. Regarding your issue with your document, we are sorry to see it happened. The most important thing is that it was resolved in the end! :) Best regards Customer Experience Team

user avatar

It is definitely one of the best casinos on the market. Support and management are amazing. Fair bonuses.
A large selection of providers, and thus games.
Easy and clear website.
Solving support problems is at a fairly high level, but it takes a long time: /. Something for something😋.

Not much I don't dislike about this casino except the losing part but that's on all casinos. Sometimes takes while to load but is okay would be my end.

Dear SONNEZOE, Thank you so much for your nice feedback! We really appreciate you taking the time to share your experience with us. It's nice to hear that you are having a nice time with us and to be called the best casino on the market is the best compliment we could wish and receive. Best regards Customer Experience Team

user avatar

I like all these casino games. I over much like also newest promotions which are fantastic. Very good for several gamers who love experiences. Love it.

I only wanna give superstar. Here withdrawal pending time I would like to be more quicker. And here are not all over world payments. Also wanna all over world casino to see.

Dear JAYKAYRAY, Thank you so much for sharing your feedback. We are glad to see that you are enjoying our games as we are doing our best to provide our players with an amazing selection of various games so everyone can find something for his taste! :) Regarding the payout, 12 hours is a timeframe for our payment department to review any withdrawal request but for sure your suggestion will be taken into consideration and we will do our best to improve our services in that field :) Best regards Customer Experience Team

user avatar

Not a bad variant for 1 game. I liked the interface and bonuses and guess I have nothing more to write about positive moments, for me everything was more or less fine.

Laggy games, I wasn't able to enjoy the game. Moments with withdrawals - long withdrawal, I've been waiting for about 2 days? I'm sorry, but it's too long.

Dear SCHNOOOBPLAY, Thank you so much for your feedback. We are happy to see that you like our interface and bonuses as we couldn't agree more, we do provide our players with the best possible bonuses ;) We are sorry to see that you have experienced laggy games as this is not the experience we would like our players to have, if you are still experiencing the same issue we would kindly ask you to contact our dedicated customer support via e-mail [email protected] and it's something that will be checked for you. Regarding the time frame for the payout, it's correct that it takes up to 2 working days for the payout to reach the player's bank account once it's processed from our side but your suggestion will be taken into consideration and we will do our best to improve our payouts to be faster. Best regards Customer Experience Team

user avatar

Lucky bull is defiantly my favorite casino, I would venture to say one of the fairest casinos I have ever played in. The winnings are decent, the selection of games is great, and customer support is very fast, friendly, and helpful. With their help, I requested a payout and the winnings were in my account in 2 days. Also, there is a variety of bonuses you can get by depositing but also decent no deposit bonuses which are added regularly. I am very pleasantly surprised by this casino and would recommend it to anyone to try it out!

I had an issue once with the game that stuck and I was unable to play it. I contacted their support, and they responded in a few minutes and the problem was solved.

Dear LUCIS, Thank you so much for sharing your feedback. To be your favorite casino it's a true honor for us. We are happy to see that you like our bonuses and that our dedicated customer support helped you when you needed assistance! :) Best regards Customer Experience Team

user avatar

They have amazing welcome bonus. Support is friendly and helpful, verification was easy and payout is fast. I like the achievements they have you can play with different characters and when you pass level you get reward.

The only bad experience I had was with free spins game didn't work for some reason but support replaced my free spins. Other than that I had no issues.

Dear ERICNORTHMAN, Thank you for sharing your feedback. We are so happy to see that you are enjoying your time with us. Our 100% up to 888€ is indeed an amazing welcome offer for the first deposit and we are glad that you like it! :) Regarding your free spins issue, we are sorry to see that they were not working but on the other hand, we are happy that our dedicated customer support managed to help you with that issue. Best regards Customer Experience Team

user avatar

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