- Home to games from Microgaming
- Live chat is available
- Mobile friendly games
- Game selection is limited
- Limited live chat hours (see above)
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Lottofy Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Lottofy Casino is an online casino where players can enjoy a range of games which include video slots, table games, scratch cards and lottery games. Players who head to the games lobby will be able to choose from several well known software vendors like Microgaming which can be enjoyed through most devices which includes a mobile app for gamers on the go. The casino is fully licensed and regulated by the Malta Gaming Authority and can be enjoyed in multiple languages like English, Spanish and French.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means players residing in these will not be allowed to create an account. Some of these restricted countries and territories include Australia, Belgium, Bulgaria, Denmark, Italy, Malaysia, Serbia, Sweden, Turkey, the United Kingdom and the US. Players should see ‘more casino details’ for the full list.
Mobile Gaming
Lottofy can be enjoyed on the go through virtually any mobile device which includes the latest smartphones, tablets, iPads and iPhones. Players can download the casino app through GooglePlay or the App Store or they can load the casino through a mobile browser for instant access to some of the casinos most popular games.
Security and Fairness
When it comes to security the casino takes it very seriously and protects each of their customers. They use high levels of encryption and firewall technologies to ensure confidential information stays that way and all kinds of data is securely stored in line with their privacy guidelines.
They also use a trusted random number generator to ensure their games produce fair and random results and with the likes of Microgaming here, players should feel completely at ease.
- E-Wallets Not offered
- Bank Transfers 0-24 hours
- Card Payments 2-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Even though the casino focuses heavily on lottery games, players can open the lobby and enjoy a range of video slots from the likes of Microgaming. Players can enjoy different themed games which vary in feature and variance or they can try the casinos latest Megaways. Some of the casinos most popular titles include the Thunderstruck 2 Slot, Immortal Romance Slot, Extra Chilli Megaways Slot, Bonanza Slot and 9 Masks of Fire Slot.
There are also some table games here for anyone who fancies a change. There are classic variations of Blackjack and Roulette like European Roulette and Atlantic City Blackjack. Players will also find a range of scratchcard games.
Live Casino
Unfortunately, at the time of writing there are no live casino games available.
- +356) 27782748
Support
Customers who need help or assistance can contact the casino's customer service team. One of the easiest way to speak to an agent is by using their live chat facility which is open Monday to Friday 9.00- 15:00 | 16.00 - 20:30. Live chat is also open on a Saturday between 10.30 - 19.30.
Alternatively, players can either phone the casino during the same business hours or email them who aim to respond as soon as they can. Finally, customers also have the option to use their online contact form, found in their ‘Contact Us’ section.
Complaints
Read the complaints other players have left for Lottofy Casino. Learn more about complaints.
Review this casino
Share your thoughts with other playersTop reviews from our players
As the 6/10 score suggests, there are some gaps that need to be fixed with Lottofy. However, there is a good foundation there that can be built on. People already are invested in the site because they provide them with a solid game catalogue and they also have bonuses and promos that resonate with the casual players who can turn into dedicated users of the site. There are some aspects that can be improved on but that is the case for any site that is just picking up momentum. Lottofy will improve and you should expect it to grow.
On the cons side, there are some aspects that should be fixable. While the games catalogue is diverse, there are some games that are not optimized well with the site which has led to some laggy moments. This can be fixed behind the scenes with their expertise on how the games work. Hopefully, the bugs with the UI can be fixed too because they can ruin some people’s experience with the site. There are some changes that have been made that has helped people’s experience here which is a good sign since Lottofy has made sure they can retain players.
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Lottofy has been treating me like a fool for almost a year. On August 31, 2023, I registered and deposited money into this damn casino. I even won some small amounts – which turned out to be a trap to make me keep playing.
Then they demanded verification. A normal, standard procedure, I thought, so I uploaded my documents, including proof of address and source of income. That's when the trouble began. First, they rejected my documents, asking for a photo of my bank card (even though I deposited via Skrill and my bank card has nothing to do with this casino). I sent everything they needed, but for SIX MONTHS no one informed me about the status of my verification.
When I finally got around to dealing with this again on March 18, 2024, I tried to complete the verification. By this time, I had moved with my family to Portugal, and the casino used this as an excuse to hold onto my money. I explained to the casino representatives the reasons for the move and the specifics of the Portuguese bureaucracy, but it didn't help.
I uploaded all the necessary documents considering my new place of residence, and they still refused verification. This time, they wanted a statement confirming my current source of income, even though I had repeatedly sent them numerous documents proving I had and still have the funds for the deposit.
This story continues to this day: I send documents, and the casino finds reasons not to accept them. It gets absurd: I sent them a bunch of documents, including a photo of my bank card, a Skrill statement, and a statement from the Portuguese company where I work showing my full salary. In response, they requested proof of my address in Ireland, where I haven't lived for several months!
It feels like Lottofy has a whole department dedicated to coming up with excuses and ridiculous requirements just to avoid paying out winnings or returning deposits.