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Blacklisted

Lincoln Casino is a brand operated under the Slots Vendor Affiliate program, a program which has been blacklisted due to the usage of unethical business practices in its relation with affiliates, including but not limited to total lack of communication and cooperation, delayed or declined payments and unprofessional behavior.

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Lincoln Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 19 reviews
5.7/10
19 reviews
Complaint Response 12 complaints
3 days avg. 12 complaints
What we like
  • Available in either instant-play or PC download
  • Wide selection of unique slots and even more unique table games
  • 24/7 support via live chat, US toll-free phone, or email
  • Secured with SSL encryption
  • Regular tournaments
  • Proven fair by independent audits from Dr. Eliot Jacobsen, Ph.D.
What we don’t like
  • Slow payouts: Pending Time is 48-72 hours
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Lincoln Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.lincolncasino.eu
Established
2013
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Download, Instant Play, Mobile

Lincoln Casino is an elegant online casino with a unique selection of games, dedicated customer support, and tournaments for every day of the week. It is powered exclusively by the Wager Gaming Technology platform and can be accessed via either instant-play or PC download. Lincoln Casino holds a license from the jurisdiction of Curacao.

Restricted Countries

Lincoln Casino is unable to serve players who live in Canada and in the US states. All other players are welcome.

Security and Fairness

Lincoln Casino takes a proactive stance against identity theft and fraud. Whenever players provide sensitive data for banking or registration purposes, it is encrypted with 128-bit SSL to make it unreadable to anyone. Furthermore, Lincoln Casino uses a privacy policy to prevent anyone from obtaining contact information.

Dr. Eliot Jacobsen, Ph.D., one of the best gaming mathematicians in the world, continually audits the Wager Gaming Technology platform to ensure that its games are fair. Lincoln Casino has always passed these tests, as shown by the fairness seals on the games.

StallCation

Complaints

Read the complaints other players have left for Lincoln Casino. Learn more about complaints.

Show all complaints
Lincoln Casino - Closed my account because they don't want to pay over $25,000 in winnings

I opened my account at lincolncasino.eu on July 2017. I was playing last month and won. I made withdrawal to bitcoin and they paid some. They have weekly withdrawal limit. I tried to make a new withdrawal Last July 11 only to find out that they closed my account without emailing me first!

I then spoke with live chat and here is what they said:


Kimberly

Thanks for your patience

Thanks for your patience. We regret to advise that your account was disabled by our management, and as a result you will not be able to hold an account with us.

I'm sorry I am not at liberty to disclose that information at this time, but this has been concluded by management

You can contact tomorrow within the hours of 8am -5pm EST to speak with someone in regards to your account.


I also emailed [email protected] and here is their reply:


Dear Daniel,

Thank you for contacting Lincoln Casino support.

We have reviewed the account and as per management decisions your account has been closed. We will not be able to have it opened, as you will no longer be able to have an account with us.

We wish you the best in your online game experience.

Kind Regards,

Rose


I still have a big balance in my casino account and they refused to reopen it. I only want to get my money that I won. After many tries they re-opened my account and paid 2500 usd on 28th August. I requested a new withdrawal of 2500 usd on 7th September but after 2 weeks they closed my account again. I still have an pending withdrawal of 2500 usd and casino balance 22 445.40 usd. I already submitted a complaint to lcb.org but the casino rep stopped replying. That is why I am trying a new complaint site, please help me.

staus Unresolved
$24945.5
Lincoln Casino - Will not accept my valid ID and will not give me a reason why
I won $1,600 playing at Lincoln Casino and attempted to withdraw my winnings. The casino first requested my drivers license & proof of address in order to withdraw. I submitted everything they requested. First email back from Lincoln Casino said they received my documents and now they need further proof to in order to verify the documentation. The casino asked for me to take a photo of myself holding my drivers license, I took the photo and emailed it back to them. The casino is now saying they are not accepting my drivers license and is asking for another form of ID. I have spoken to the live chat numerous times and they will not give reasoning why my ID is not being accepted or allow me to speak to someone who can answer my questions. The casino is asking for another form of ID which i do not have. I paid $100 within two deposits to play at this casino and won. I am trying to withdraw $1,600 and have already given them all the documents they requested the correct way. When i asked for a supervisor through the live chat to answer my question on why my ID is being rejected, they said there is not one available and they would not be able to assist me either, and I need to send a valid ID. When I asked for a way to contact a supervisor or an email address for a supervisor, they said there is no one available and that they wouldn't be able to answer my questions or help me any further than the live chat was assisting me. I was then given the same email i had been sending my documents to. When i told them that was the same email i have been sending my documents to, they disconnected the chat.
staus Resolved
$1600
Lincoln Casino - Given the runaround on $2,500 payment
Hello. I have had some frustrations with this casino in the past, but as I did receive some payments successfully, I continued to play there. However, I am disturbed enough by this latest experience that I think a complaint is warranted, and I am still trying to collect my cashout.

I submitted a withdrawal request for the maximum permitted of $2500 in early February. I waited several weeks before this was processed, but I figured this was because I'd received other winnings from casinos around the same time that operated with the same payment processor, hence causing delays. I finally received the email from Lincoln Casino on March 12th that my withdrawal had been processed by wire to my bank account.

Based on my prior faster turnaround times, I reached out to them on the 20th to confirm that the payment had been indeed processed without issues, as it had not yet appeared in my account. They confirmed that the payment was in transit and asked me to be patient, as it could take 10 to 14 business days to show up.

So I waited until April 2nd -- at which point it was well beyond what I had experienced with them before -- and reached out again to ask for the wire information so that I could check with my bank. They would not provide this information, indicating (after much inquiry) that the payment is sent by a service provider, and apparently they are somehow unable to obtain this data. They said the wire was sent on March 12th, and in order to investigate, they would need to receive a copy of my full bank statement since then.

I found this very odd -- I needed to prove that I did NOT receive a payment by showing all of my sensitive data and account information that should be irrelevant to them, rather than them providing any detail around the wire that was allegedly sent? If they legitimately sent a wire to the right bank account, shouldn't they be able to provide a reference number or information that I could take to my bank? I objected to the request, but ultimately after much back and forth, it was made clear to me that I would never receive my payment if I did not provide proof of NON-receipt. (During this period, I still received no answers as to the account number to which it was allegedly sent, the wire reference number, etc. In fact, it took a lot of effort even to get them to say unequivocally that the wire WAS sent on the 12th! At first they just wanted this information from me without even confirming one way or the other whether a wire had in fact gone out.)

On April 4th, I gathered my account information and went through the painstaking process of redacting anything sensitive, while still leaving the amount for each transaction visible so that the could verify that there were no receipts in the amount they were claiming was sent. They wanted everything from March 12th forward, and my latest official bank statement went through March 12th, so I provided that. As the March 12th-April 11th statement would not be available for another week or two, I pulled all transactions after March 12th directly from my online account, showing proof of the exact search and filters I included to ensure everything was listed, then again redacted all the sensitive information, leaving sufficient data to show that no such payments were received.

I'll spare you the details on how this was received, but suffice it to say it wasn't enough. They wanted the official bank statements for everything after March 12th, despite the fact that such statements weren't even prepared by my bank yet, which in and of itself I view as a stalling tactic. Since I seemingly had no choice but to wait, I did so -- then provided the redacted version of the subsequent statement once it was published, again showing exactly what had been communicated to the casino them all along. (Much of their responses during this interim period didn't even make sense....saying things like I had only shown "aggregate" transactions, instead of the individual ones, which was flat out untrue. What I provided showed every single individual transaction during the period, and the filters demonstrated this to be the case. I half expected them to ask me for a login to my bank account! This whole ordeal was a huge red flag to me.)

Finally, this last Monday, I provided the updated redacted information for everything from March 12th through April 12th. When no response by Wednesday, I followed up. The cashier came back and indicated that they are investigating, but the processor remained "adamant" that they had sent the wire and it had not been returned. This was crazy to me.....their service provider was "adamant" of this (despite proof that no such funds were ever received during the period in the account to which they claimed it had been sent), but were unwilling or unable to provide a single piece of evidence or substantiation as to having sent it?

Finally, after laying out for the umpteenth time my concerns and questions about this, the cashier (Desiree) came back and said they had received confirmation from their service provider that the transfer was returned. No explanation. No apology. No recognition that what they had been telling me for over a month had been flat out untrue. Or why something that could easily have been checked at the earliest mention of non-receipt of the wire was not, whereas it was demanded that I turn over two months worth of bank transactions to prove that it had NOT come through.

I expected some sort of reassurance that the wire had been or would be promptly re-sent (hopefully along with some sort of wire reference number or other useful information this time). Indeed, I was told the funds had been credited to my account and should show up there when I checked -- which I wrongly interpreted as being the same bank account to which they allegedly sent the wire in the first place. But it turns out they credited the funds back to my online casino account. I was somewhat incredulous about this -- after having cashed out in February and being given the run-around through nearly May, the solution is to start back at the very beginning again and initiate a new cash-out process?? I've contacted them again a couple times, asking for another (faster) solution, a re-issuance of the wire, even an explanation as to what had actually happened. I've received no response.

I did not know until coming across this site that Lincoln Casino was blacklisted. I have given them and their sister casinos a ridiculous amount of my money over the years. And I have received *some* payments, albeit with some headaches along the way, but this one feels more like an experience with a rogue casino than I've experienced with them before.

If there is any way you can assist me with receiving the withdrawal that has been allegedly "in process" for three months now, I would greatly appreciate it. Thank you in advance for your help.
staus Unresolved
$2500
Lincoln Casino - Does not respect their own Terms and Conditions
Hello, i thought i will never do this, but there is always the first time. I opened account with Lincoln casino few months ago, with idea to try them with free, no deposit, bonus offered. Everything looked nice, games available, free bonus, free slot tournaments, but some problems showed at same begin, and something common for all problems is that they do not respect their own terms and conditions. Please, read bellow... First, system didn't accept offered code for no deposit. Then i came to live support and asked about it. If you are interested in to, you can see attachment as short part of our communication in that chat session: At the end, i said that i will complain about that, and guess what - my country of residence wasnt problem anymore, and i received free bonus of 15$. If i loosed it, i would not have any more problems with them, but another problem started when i turn it in maximum of 150$ winnings, with wagering req done. I requested withdrawal after confirmation that wagering is done, and after day or two i received mail from them that verification is needed, and they are asking for some documents. If complaint team is interested in, i have whole mail communication ready to send, as there is so many mails and so many disrespects on me as person, and on words i said. Their security department just keep sending almost the same mail. Shortly, i sent to them following documents: -Drivers Licence -Telephone Bill on my name dated on 2 last months and days after they were not satisfied with quality of Drivers Licence scan, i sent photo of -Personal ID with all needed details (photo, name, surname, date of birth, street address, etc...) They accepted it, verified it, but now, they asked me to send photo of me holding my ID near my face, what i have never done, and i will never do. If you read their terms, there is no single line where they say something like that can be requested. Here is copy/paste of only line about documents they can request, from Lincoln Terms and Conditions: "The Company reserves the right to request proof of a Player's age at any time." Proof of players age is one thing, and photo of your self holding your id next to your face is something other, nowhere stated. If it was stated, i will never open any account with them. For me, story about verification begining and finishing at this point. You can ask whatever you want for someone verification, but please, put it in terms, and let someone to decide do he/she wants to have anything with you or not. All in all, they have bill on my name, drivers licence which doesnt meet their criteria of quallity, and personal ID which was verified and accepted, but still keep asking for more and more, just not to pay. After month, or more, i almost forgot on my winnings, and finally realised why land based casinos are much better option then online, in the world full of unfair and untrustable companies, ready just to take a profit, but not to pay to their winners. The most important thing here is to respect Terms and Conditions, and if casino expect it from players side, it must be respected from casino side even more. Apologies on long post, and kind regards to Lincoln mail support team which was full of understandings and threat me as a person in whole process, what cant be said for their security department and some manager. With a hope this will help me to receive my lucky winnings, or, in another side, help to another players to decide where will they open theirs account and what can expect when comes to rare point of cashout.
staus Resolved
$150

Complaint Statistics

Resolved 5
Avg. Amount $ 3,318
Avg. Complaint Duration 9 days
Avg. Response Time 3 days

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Player rating
5.7/10 19 reviews

Top reviews from our players

I started playing this casino about 6 months ago. I played Blackjack and made some decent size withdrawals (one for $2000 and another for $800) the first month I played there.

HOWEVER, after the 2nd withdrawal I felt as if they had flipped a switch for my account.I literally never win more than 8% of the blackjack hands I play at Lincoln Casino now. No matter which Blackjack game I play, the results are the same win 1 or 2 hands out of 10 if I'm lucky. I've probably deposited around $12,000 in this casino, so I know it's not just "unlucky", the statistical deviation is way outside the norm for an RNG.

Their customer service is weak at best, I've sent them multiple emails without a response.They won't even give me the total amount I've deposited in their casino, probably because they know I'll never play there again if I realize how much it is. I'm guessing around $12,000, but usually my guess is $5 or $6k under the real dollar amount. My advice, STAY AWAY.

Inactive user
6/10

I don't remember when I have made an account here and I don’t remember playing here also. I read some of the other reviews here and the reason was probably the same. I wasn't eligible for the no deposit bonus promotion. A few days ago I got an email from this casino for a 10 dollars no deposit bonus. I followed the link and was happy to find out that the money was on my account.

I have never played this software before but I am always open to new experiences. I can’t say that I liked the look of the webpage very much. A bit too dark for my taste. I saw that they offer daily free roll tournaments. That’s always a chance to earn some free money.

I looked around some of the terms and conditions of the casino and was surprised to see that the minimum amount to make a withdrawal is 150 dollars. They either promote high rollers or just don’t wanna pay out small wins. I don’t like this because for me 150 dollars is a lot of money. In general I don’t like casinos where you have to withdraw a lot more than you deposit. I believe its bad casino policy and another way no to pay out the small time players like me.

Anyway I played a few slots here and can't say that the games are in my taste. I didn't have some big wins. The top I won was 12 dollars on Cleopatra’s Pyramid on a minimum bet. After the bonus money was gone I had about 19 dollars to play with. I don’t know the games from this software and I have never played them before so I lost all of the remaining balance very fast. I didn't ask live chat support if I was eligible to any bonuses due to the country limitations but considering the high withdrawal limit I don’t think I will become a player here.

I don’t know much about the WGS technology casinos so when I saw I can try this casino without depositing I was getting curious. The Lincoln casino is a really American provided software with lot of American players, the only restricted country what I saw was Canada but I think they exclude some other countries from their no deposit promotion.

They offered 17 dollar to try their video slots with forty times wagering requirements. The maximum cash out was 150 dollar so I wanted to try anyway. I visited their page via the AskGamblers to get the free money.

I started to download the casino software but it was very slow. I smoked a few cigarettes until it downloaded. When I successfully installed and registered I logged in but my bonus money wasn’t on my account. I wanted to contact with the support but I found the solution on another forum, I had to enter my special code at the instant coupon section at the cashier. I claimed my bonus but on the cashier I checked the withdrawal options too, they have a minimum limit of amount what they pay, it is 150 dollar, so I think it is in conjunction with the maximum cash out.

They video slots are unfamiliar for me so I choose randomly. I began to play with the Supermarket slot on 1 dollar bets. This game was really enjoyable for me, it has a bonus and a free spin feature too and I triggered it many times. Also has a stop feature and it is stops immediately so you can make your luck. I didn’t tried any other slot because I really liked this but at the end I lost my no deposit money before I had a chance to meet the wagering requirements.

Lincoln casino is the same as liberty slots casino and i played on this one just after i was done with the liberty slots first i thought i would not get the bonus because something like this happened to me on Cash o lot casino after i had played on their affiliate casinos i could not get the bonus there. But luckily nothing like this ever happened and their was absolutely no problem in claiming the no deposit bonus.

AS i had loved blackjack the most on this casino so i played this game first . I managed to win a lot of good hands and got black jack thrice and busted the dealer too as i love it when the dealer gets busted. After making a good real money balance which shows on left of bonus money balance i left the game and went to try my hand in american
roulette. I kept betting the red colour every single time and that is what i do every time i play this game because it is a lucky mascot for me as i always end up in profit at end of the day.

Then i went to play pay day 3 reel slot. Hit the bar combination a couple of times but the amount hat i got was 0.04 which was not enough to recover the loss from roulette then i knew that i was near to going broke here. I also would like to say that the support could not understand when i mean no deposit bonus i had to fight over this for
10 minutes then i told them that i want free money 17$ hahaha. Then they asked for the code. I think they were a little confused and one more thing that they ask for personal details every time i go to live chat support and this is weird because all my credentials are already with you so why ask again? i want them to bring in some really nice video and classic slots then this casino would be complete.

Lincoln Casino uses Wager Game Technology gaming platform. I have never met games from this software provider in my 4 years of playing in the online gambling world.

Off course the reason to join Lincoln beside the desire to try out something new was also an exclusive no deposit 17 dollars bonus from AskGamblers. After I installed the software and made an account I redeemed the code ASKFREE17 and noticed that the money wasn't added to my account. That was a reason to contact their live chat support. They really have a fast live chat support. The same moment their operator was online. He explained to me that players from my country weren't eligible for any bonus at Lincoln Casino. I felt cheated. That is why I decided to uninstall their software and forget about this casino.

But after about 5 days I got an email from the casino which said to contact their live chat support in order to receive a 10 dollars no deposit bonus. I installed their software again and contacted their live chat support again. Again I saw that this casino has fast and good live chat support. This time I got 10 dollars. Finally I could try out Wager Game Technology slots. From the 10 dollars I got about 6 dollars of real money after trying out some of their slots.

Their software looked surprisingly good. The navigation was easy but the slot games didn’t leave some impression on me. Then I got to the slot game called Wataa. Very simple graphic but here for a very short time I got 15 free spins 3 times and after that my balance was on 70 dollars. I decided to make a withdrawal. But I then discovered that the minimum amount to withdraw was 150 dollars. I kept playing here trying dozen of their slots but with no success. After some time I lost all of my money.

Overall

This seems like a pretty descent casino.

I always like to try out some new casino and I always go through the no deposit bonus list here at AG. About a month ago I saw an offer for 17 dollars no deposit bonus for new players at Lincoln casino. I haven’t played in this casino before so I did a little background research. I saw that they use Wager Gaming Technology software. I can’t say that I have heard of this software before so I decided to take the bonus and try it out.

I went to their website and I really liked it. A very nice color giving it a dark and powerful look. Now I was even more interested in this casino. I downloaded their software because I rarely play in Instant play and made an account. This was a brand new experience for me so I contacted live chat to help me outwith the bonus. They were instant in their reply but unfortunately my country wasn't eligible for the bonus.

I was a little disappointed and almost forgot about them until I saw a mail from them the other day with a 10 dollars no deposit bonus. I logged in and contacted live chat support and the 10 dollars were credited to my account.

I didn't know any of the games here so I decided to try some 9 payline slot. It was Mermaids questand I actually liked it. The game had an older look but I had some fun here. I got free spins and the pick up bonus twice. All the wins from the free games were credited in a separate account so when the 10 dollars were gone I had another 13 to keep on playing. I decided to try Cleopatra's pyramid and after two pick up bonuses I just couldn't trigger the free spins. I lost my money but had a lot of fun here. I will definitely make a deposit and try these new found games.

I decided to join Lincoln casino when I saw that they were giving a no deposit bonus. I've played in casinos that are provided by WGS software so I knew what to expect and since they claim to have unique design and special games, I took their 17$ no deposit bonus.

I signed up very quickly and my bonus was added within few minutes too. I have to say that my balance emptied super fast. I used it on Lucky 7s slot. It was really refreshing to see a 7 reel slot instead of 3 and 5 reels. I really liked the look of the casino and the games were refreshing as well so after that I decided to make a deposit of 30$. I did it and my deposit was there fastly but then my problems started. I wanted to start to play the table games and used instant play. I used instant play for the slots too and everything was fine till then.I really wanted to play casino holdem and then a flash version window came up. but when I clicked on holdem,I was asked to download it. I thought, okay, let's do this, but when I tried to do that, I got an error that something was wrong. Then I contacted their live staff to ask what was wrong with my account. Unfortunately, even after I describe my situation, they couldn't say what was wrong and what was the reason for that.

I was disappointed but decided to let it go and played black jack. I played with minimum bets which were 2$ if I remember correctly and overall, playing on multiple hands got me to 60$ winnings. With that I went to their slots again. This time I played Cleopatra's Pyramid. I played it with 0.40$ per bet and placed 50 auto spins. Within those spins I got 3 scarabs symbols which gave me extra 15 free spins. Although the winnings from free was super small, after that I got a bonus feature where I had to choose stones from the pyramid and the sum of them (about 20$) was added to my winning. When my 50 spins ended,I made a withdrawal.

I was a little disappointed that I wasn't able to play my favorite table game, but except that, I was pleased overall with everything. The live chat was easy to reach, the games are interesting and I specifically liked the graphics for the table games and the special bonuses the slots have. And what's one of the most important things-the withdrawal was safe and fast. I think I will try to deposit there again and hopefully then I will get the chance to try holdem.The only thing I wasn't that pleased was the slow loading of the games, it took at least 2 minutes each time.

Lincoln Casino has a WTG platform which I can say there are my first slots I have ever played, but not here, but in their sister casino Liberty Slots. When I saw this casino, which is relatively new one, I think they open last year, so I was searching for some no deposit bonus from them, which I didn’t find it.

Actually they have no deposit bonus, but it was like hiding promotion, as I read on 1 forum, when you sign up you should contact support and they will give you 25$ to start with. Although that didn’t happened, because I did cashed out from theirs sister casino Liberty Slots so they didn’t gave me the no deposit bonus. I didn’t search any information about them, because I trust Liberty Slots Casino, because they are really solid one, casino who pays. I have to say I never deposited here at Lincoln Casino ,but I can and I do play ,theirs every day free tournaments which they are having 7 times a week and it won’t cost you nothing, like a said you don’t have to be a depositor to play theirs tourneys.

What I like about this casinos WTG are about their free tournaments, that if you win something .those are real money, not bonus money, so no wagering no nothing. I like theirs games and I do play them every day. The reason I didn’t deposit here, because I didn’t get the no deposit bonus and that they excluded me from any bonuses so I won’t deposit there till they give me some bonus, although I think that this casino is solid one. I do trust this casino, like their games and specially the tournaments. I do recommend this casino, so I never cashed out from them, but I did cashed out from theirs sister casino Liberty Slots. Good Luck!

Got a DVD from these folks in the mail today. Going to check them out and will post my review :) :)

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